My experience at Food Lion at Five Points DE. Today 6/26/11 Check out at the cashier, first she runs everything through the scanner fast as her arm will swing, smashing the potato chips between the boxes. I am there bagging not keeping up with her. My wife pays about $160 for the groceries, now she starts with the next person never offering to bag. As I prying out the potato chips I said to my wife "next time do not pay." (DO NOT PAY) "Next time walk away." What can they do? Not going to take it anymore!
MYRTLE BEACH, SOUTH CAROLINA -- I have worked at Food Lion for a short time and discovered that the company doesn't require the rotation of stock. I have found canned goods outdated as far back as the year 2000 and this is the year 2009. And it's still setting on the shelf for customers to purchase. Just because you reach in the back and expect to get the newest product, doesn't mean that it is. PLEASE for your own health and safety, check the dates stamped on the item before tossing it in your shopping cart!
ELDERSBURG, MARYLAND -- The poor display of conduct by their employees is embarrassing to the customer. One employee smells so bad and obviously does not bath. We have repeatedly reported both to the store and their 800 number and there was no improvement. Many of us in this neighborhood have stopped shopping there because we are uncomfortable around bad conduct and that they do not encourage their employees to be clean and odor free. I do not want someone that smells so bad that I have to go to another register, to handle my food.
HIGH POINT, NORTH CAROLINA -- Around 8 P.M. tonight, my husband and I visited your store on Brian Jordan Road in High Point, NC. We were in a hurry and just needed a few items. When we found what we needed, we waited for a "Self-Scan" line to open up. One of your employees, **, was removing some receipts from the lane and appeared to be preparing to finish up so that we could use the lane.
In hindsight, we should have asked ** if he would be done shortly. However, before we had a chance, ** walked off and shut down the computer. He wasn't rebooting it, he shut it down so that nobody else could use it. This was after he turned to look at us several times, knowing that we were waiting for it. I was shocked and my husband didn't know what to say. What could we say? As I mentioned before, we were in a hurry and could not dilly-dally. We found another line with a representative working there and just allowed her to help us.
As a result of this latest incident, we will no longer shop in your store. In fact, I have cut up my VIP card and refuse to return. It's sad that even after I have shopped in your messy stores with sticky floors and dirty check-out lanes that ** had to push us over the edge. I guess we just wanted to give you the benefit of the doubt. However, as mentioned before, we will never return. Thank you for your time.
CLARKSVILLE, TENNESSEE -- Their everyday pricing on some items is a bit high, but they have many low priced items to choose from. Their cashiers have consistently been friendly and efficient. And my shopping experience in this store has exceeded my expectations on every visit.