DULLES TOWN CENTER, VIRGINIA -- My boys tried to return unworn shoes they bought last week at Dulles Town Center VA Foot Locker. Their manager ** refuse to honor the return policy written on their receipt. My three children are frequent customer at Foot Locker but this is a big disappointment. ** manager states that they have another unwritten return policy that is not in their receipt. I insisted that they should honor their written policy on their receipt that is a legal document. If anyone have similar problem I will recommend to report Foot Locker to Better Business Bureau.
MINNEAPOLIS, MINNESOTA -- I was in the store on Friday the 13th, and I was having a pretty good day until I step foot into the store and was there for about 5-7 minutes and not one of three 3 associates ask me if I needed any help. I had to ask for help and even then he acted like I was bothering him. One more strike and then they are out.