Ford Motor Explorer - Page 2

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2000 Ford Explorer is a piece of junk!!
Posted by on
HIGHLANDS RANCH, COLORADO -- In 2000, I bought a 2000 Ford Explorer from Burt Ford on Arapahoe Road. From the moment I bought the car, I knew it was the worst mistake. My Explorer has been on seven recalls, including the exploding tires, that separated when we were traveling to South Dakota. Last Winter our clutch system went out and it took Burt Ford almost 3 months for the repair. Burt Ford offered us a rental from Hertz, free of charge, but then Hertz charged our AMEX card for insurance we declined, then Ford charged us almost $6000 for a repair. My sister has a Ford Expedition and she got rid of that piece of junk. She now drives a Honda Pilot, and we just bought a Honda CR-V, and the next car I purchase will be anything but a Ford!! It is true... Ford makes crap for cars. Why do you think they are in such financial trouble?
     
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ThinLazyAmerican on 09/12/2007:
Old news, a 7 year old SUV?? Huh?? Snore!

I am surprised people buy that fugley Ford Fusion car with the giant flashy chrome grill.

I guess the giant chrome grill is the gimmick! People like shiny things!

Ford is stuck in the 80's and my last Ford will be the worst car I ever owned; a Ford Ranger truck.

Anonymous on 09/12/2007:
dmhouse, You try to be a good American and buy America then the US automakers cram seven recalls and a six thousand dollar repair bill down your throat. I'm with ya dmhouse... stay away from Ford.

dmhouse, thanks for taking the time to post this most informative tale of Ford woe. I voted your contribution 'Very Helpful'!
GothicSmurf on 09/12/2007:
I'm driving a 1993 Ford Escort with just under 600,000 miles on it. Haven't had too many issues with it so far other than general repairs.
ejack053824 on 09/12/2007:
I owned a 1997 Ford Escort once and put 284,000 miles on it. All I did was routine maintenance.
MRM on 09/12/2007:
After driving a 1988 Jeep Cherokee for 20 good years, it is time for a new Jeep... 2008 Jeep Liberty that is.
Anonymous on 09/12/2007:
Sorry to hear about your horrible Ford experience. Hate to say it, but one of our vehicles is a 1997 Ford Ranger which is still in great shape and it just turned over 120,000. Have had no problems over it's lifetime. I know that some cars just don't cut it though. Had a VW Vanagon back in the 1980's that we had constant problems with the first 2 years. When we resolved them, we kept it for another 10 years without any problems. Go figure. Most of the other cars we've bought through the years have been Toyota's, Honda's and Nissan's--and, no problems with any of them.
Anonymous on 09/12/2007:
Here are few FORD acronyms…

Fired Or Retired Daily
First On Recall Day
Fix Or Repair Daily
Flip Over Read Directions
For Old Retired Dudes
Found on road dead
Found On Roadside Dump
Found Only Rolls Downhill
Anonymous on 09/12/2007:
I like some of Fords vehicles the new mustang the Edge and the f-150 are cars worth going to a ford dealership for. Even the fusion is nice. But I would stay away from the rest of the vehicles the crown vic and the ranger have been around for ages ford needs to get rid of them.
Pomona Guy on 09/12/2007:
Here's another... Fix It Again Tony
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Multiple design flaws, 2002 Ford Explorer, 4x4
Posted by on
Our 2002 Explorer, had to have the rear differential totally replaced, in 2004 while on an extended cross country trip, fortunately, we were within 1500 miles of our warranty expiring so our personal expense on that one, was lost time and extended days of lodging etc.

We now have 66000 miles on the vehicle, it is about to have its 3rd rear differential installed(our expense).

We recently put out nearly $500. because the 4x4 locked up.

Our next experience was the gear shift locking in park, we were told it needed' adjustment', another charge. It continued to intermittently lock in park , then suddenly stopped doing it ~ then, locked again and gear shift broke both at and in the steering column. (on a road trip again) Ford dealer told us it is a design flaw (also)and the part is on a national backlog order... Tow truck driver said he has seen this problem many times in the past.

We have repeatedly complained about the whining and thudding noises in the automatic transmission as it shifts or winds down, with no results.

We purchased this vehicle specifically to tow a small RV and have only chanced towing one trip with it (under weight limits).

We believe if we could connect with the correct group, forum, what have you, that we will learn many others are having the same issues and would like to become part of or discuss a class action against Ford Motor CO. This is our first attempt to do so. We WILL continue until we succeed.
     
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Hugh_Jorgen on 07/21/2007:
You will expend more in time, aggrevation and money in chasing a lawsuit that might yield you a $300 coupon for your next new Ford car or truck. Cut your losses, trade that lemon in and buy something else.
samuelblueshoes on 07/22/2007:
read this and let it sink in. MADE IN DEARBORNISTAN,ENOUGH SAID?
old fart on 07/22/2007:
Fix Or Repair Daily (FORD). The old saying is still true!
Alain on 08/06/2007:
A couple of us had Fords in the 80's and 90's. They stunk. Honda, Toyota, and Nissan seem to be much better. Fords, GM's, and Chryslers should be given to Iran. They'd spend so much time trying to get them to work they wouldn't have time to bug us.
rsc on 08/30/2007:
I feel for you man!! I am writing to you from the Philippines and I had the misfortune of owning a Ford Explorer. I would rate my experience of Ford ownership as the absolute worst....The quality of the car is ghastly...have you seen how they put together Ford cars??? The entire interior of the car is made up of plastic panels held together by metal clips attached to thin plastic pieces which can become brittle especially here in Manila where it is hot the whole year round. The service isn't much better either....The dealerr refused to fix noisy brake pedals even when my car was still under warranty....their reason being old ford cars tend to be like that because of Ford's design....so does that mean we as consumers have to live with that??? F..K Ford!!!! I sold my car already at a big loss last year...One of the reasons not to buy a Ford...Poor resale value.....Bought a Toyota instead...never had any problem with it........I'm glad I'm over and done with already with that pathetic excuse of a car they call Ford.....Never Ever again even if they sell the car to me for half the price.....
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Engine trouble at 49K
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VIRGINIA -- I am the original owner of a 2002 Ford Explorer with 49,000 miles. It has been diligently maintained with all required service. Recently the car began experiencing a rough idle and the illumination of the 'service engine soon' light. After having the coil and #8 sparkplug foul and be replaced four times in five weeks I have just found out that the #8 cylinder of the engine has half the compression that it should. There is a problem with the valve train and it will cost me over three thousand dollars to fix. I have called Ford and they have taken no responsibility for selling me a $35,000 car which had the engine go out at 49K miles. Apparently Ford considers it acceptable that an engine goes out this soon. Buyers Beware!
     
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Anonymous on 05/20/2006:
Did you not consider buying the extended warranty when you purchased the vehicle? It's sad, but you've elipsed your standard 3-year warranty in the manufacturer's eyes. That's why consumers are considering certain imports who have a 100k mile warranty. (tr)
Anonymous on 05/20/2006:
"eclipsed"
tawanda on 05/20/2006:
I'm not asking this to be 'smart' or impolite, but have you gone back through your Owner's manual page by page (just to be on the safe side)to make certain there isn't a clause in there somewhere that you may have missed? Granted this varies from manufacturer to manufacturer, but sometimes areas of special concern are covered for 60,000 miles as I would hope your engine block would be.
tawanda on 05/20/2006:
And if I may make a suggestion that I hope serves you well - None of the "Big Three" can afford to lose ONE customer right now. Maybe a tastefully worded letter expressing your dismay at what you sincerely hope is an isolated incident and asking them to please honor the reputation you based your purchase upon. Should they be unable (unwilling) to work with you, tactfully let them know your next purchase will quite likely not be "American" made, because as a consumer you hope they can understand your point of view - you are looking for a better return on your substantial investment...
batzion7 on 05/21/2006:
Maybe tawanda would write that letter for you. She sure did a good job on her comment. LOL
Anonymous on 05/21/2006:
That would be a good solution, tawanda. Ford should not allow this compression issue be a consumer problem since this depends on the internals of the engine. If you have plenty of documentation showing you kept up with the maintenance schedule, there should be little wear at 49k miles, nothing requiring a full rebuild. Good luck.
Whiz Kid on 05/21/2006:
I once owned a 1995 Ford Windstar and the head gasket failed a little over 60,000 miles which was just out of warranty. Ford would not consider paying anything towards the repair even though I felt that the cause was a generic engine design problem and I ended up junking the vehicle. I previously owned three (3) Ford vehicles and, after that experience, would never puchase another Ford product again.
Anonymous on 05/21/2006:
Well Jay, we are talking about an engine kept fully maintained and is not facing small imperfections of the engine, but low compression, probably requiring a full rebuild. I would hope an engine should last more than 49k miles when maintained properly!
Angie T on 08/01/2006:
I had a "quality" problem with my ford and did what tawanda suggested. Their response was little more than, "tough luck". If Ford is not legally required to stand behind their vehicles, they won't. Absolutely no service after the sale. Don't waste your money on a ford. FYI: in my experience, Saturn truly makes customer service a priority. They understand the concept of "repeat business".
i want to sit on the lizzard on 02/01/2009:
wow, this looks just like my complaint...check mine out at 2006 found on road dead explorer by I want to sit on the lizard (I saved money by switching FROM geico)lol. sorry I don't have any advice for you since I am in the same situation you are. I am praying for you! maybe you could contact an attorney for some advice.
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Poor Design of valve cover on passanger side of engine
Posted by on
COLUMBIA, MARYLAND -- I bought a 2004 Ford Explorer 3 weeks ago. It had 28,000 miles and was very clean vehicle. I think my problem is that I bought it at as a certified used from a Toyota Dealership in Silver Spring, Md. I test drove it and liked it very much. One of the problems was that it only came with one key for the ignition so I took it to Apple Ford in Columbia,Md.,one mile from my house to have a new key programed. What a ripoff that is $109.00 just for that;however there's more to the story. While I was in the shop the service writer said he could smell burning oil. I had checked the oil level and it had really old looking oil in it so I told them to do an oil change,because it seemed the Toyota Dealership may not have done it, by the way the air filter has never been changed, because it is filthy. Now to rest of the story. While they are checking for an oil leak, two hours later the service writer and mechanic came to me with part of the oil filler tube that has the oil cap on the top of it and is screwed down into the small neck of that end of the valve cover. This extension tube created a crack in the valve cover whick in turn caused an oil leak. First they said it would be covered by Ford's 3-year/36,000 mile warranty then two days later said it would not because they deemed it a preexisting damage caused by Toyota or someone else. All of these parts are plastic and I noticed that the new valve cover design has already been changed.There is no extension tube screwed into the neck portion. Only the cap is there now. They must have had some other problems with this. This valve cover cost me $423.00. Who should be responsable for paying me back my money? Yours Truly Gizmo
     
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Loretta Jamison/author on 11/01/2004:
We had a similar problem with a Ford back in 1983. The value regulator kept getting stuck on brand new car. We turned it back in and we have had similar problems with a Tracker but this car has lasted seven years. Still hard to find part. Cost over a thousand by now.
1hung2lo on 11/01/2004:
I can't believe that your vehicle didn't come with at least a 30 day guarantee - most used vehicles sold at dealerships do come with such a warranty. Where you went wrong was NOT driving it back to the Toyota dealership and demand they fix it. Now that it's been repaired by FORD, your likely stuck with the bill.
Anonymous on 11/02/2004:
Certified cars usually come with some sort of warranty, my best guess from what you stated is the original Toyota store would assume liability. Maryland dealers are required to honor a 30 day / 1,000 mile warranty on vehicle they sell, but they usually want the vehicle repaired at their shop (to save on costs). Let us know of the outcome. Good Luck.
hondosluv on 08/23/2011:
I have the same vehicle and had a timing chain break which damaged several parts including the passenger side valve cover. I originally tried finding a replacement part online....that was a waste of a couple of hours. I then spent the rest of the day on the phone w/ junkyards. NOBODY had one. One of the junkyards was kind enough to look in his database of junkyards. He only found two of them in the state of TX. One was for a different size engine and the other had been sold. I gave up & called the Ford parts house and got a brand new one for $148.00. I thought my husband was going to have a heart attack. After seeing what you paid, I don't feel so bad.
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Cracked Rear Panel
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I have a 2002 Ford Explorer and one day the rear panel cracked from top to bottom. I have since seen many other 2002 Explorers with the same exact problem. I have emailed Ford several times asking them to repair this as its obviously a manufacturer defect. The repair shop told me it would cost $300 to fix and they have seen several of these. Ford's reply was sorry, can't help you since your warranty has run out.

This should be covered regardless of the warranty since it is a manufacturer defect.

     
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Skye on 10/08/2007:
But the warranty is over. Why do you think they should cover it?? I can understand being frustrated and aggravated, its suckful.

I found this site for you:


http://www.fordproblems.com/Explorer/cracked-rear-panel.shtml
Anonymous on 10/09/2007:
You need to check to see if your state has a "Product liability law".

There is no federal product liability law. Typically, product liability claims are based on state laws, and brought under the theories of negligence, strict liability, or breach of warranty. In addition, a set of commercial statutes in each state, modeled on the Uniform Commercial Code, will contain warranty rules affecting product liability.
Anonymous on 10/09/2007:
MANUFACTURER'S WARRANTY - A guarantee given to the purchaser by a company stating that a product is reliable and free from known defects, and that the seller will, without charge, repair or replace defective parts within a given time limit and under certain conditions.

A breach of warranty occurs when the guarantee is broken, I.e., a product is defective or not as should be expected by a reasonable buyer.

If you can proof this is a known defect (before your warranty expired), you can sue for the repair cost in small claims courts.
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