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2004 Ford F550 Diesel "Fuel Tank Delaminated" 25k Miles
Posted by Dafriz on 09/18/2009
Ford 550 Diesel ..I bought it new in 2004. It now has approx 26k miles. One day it just started running bad. I brought it to the dealer and was told that the fuel tank was delaminating causing the injectors, lines and pump to clog.

The dealer wants $2500 to fix it and Ford will not take any responsibility in fixing it. I fuel up at the same 2 stations all the time. I have 2 other, older Ford trucks, no problems, its only this 2004, F550.

I have seen online no less then 100 complaints about the same thing and Ford will do nothing.

     
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Posted by MaggieMcT on 2009-09-18:
Have you checked your warranty? Never take the dealer's word for it when they say something's not under warranty.
Posted by madconsumer on 2009-09-18:
if you drive an average of 5,000+ miles a year, the water in petrol will rust a gas tank.

unless you paid for bumber to bumber ettended warranty, ford will not do a thing.
Posted by howian1 on 2009-10-26:
There are a few issues. First, is the car is still under the warranty. The question is whether Ford's refusal to cover the vehicle under warranty is correct. The manufacturer does not get to determine what it will cover, but is obligated under the terms of its warranty. If they wrongfully fail to cover, you can evaluate filing a claim in small claims court or hiring a lawyer.

Additionally, you might have a claim for breach of implied warranty. If the vehicle is defective or not reasonably fit, there may be a breach of implied warranty claim.


Law Office of Howard Gutman
230 Route 206,
Flanders, NJ 07836
(973) 598-1980
Posted by nick9468 on 2011-03-24:
I had that happen to my 2005 F550, It was fixed by Ford. There is a federal fuel law which held them responsibe. They origanlly said they can't be responsible for the fuel and the condition for the use of the truck. A Ford dealer in eastern Long Island found the loophole for me.
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Paint peeling, oil pan rusting, tranny issues
Posted by Bobcat Kenny on 10/24/2007
BUFFALO, MINNESOTA -- I am a loyal Ford man and so is my family. Lately my trucks have been worthless and Ford will not stand behind their workmanship. I bought 2 Black f 350 trucks in 2002. Right away i had paint peel on my drivers door on the Ext. cab. Ford painted it and told me that it was just that door and the rest of the truck would be fine. After the warranty was up, my paint started peeling on the passenger door. Ford would not stand behind it so i got rid of the truck. My other 2002 Regular cab showed signs of peeling at 24,695 miles. The whole truck needed to be painted. Because i was passed three years, they would not repair it. After fighting with them for a few months, they said they would paint it but i had to pay $700. What do you do? So they painted it and i paid them $700.

Now the truck has 50,000 miles and the tranny goes out. Ford still will not help me. So Out of my pocket goes $3000.

Now the oil pan has rusted out on my 7.3 diesel engine. I am passed the 5 year 100,000 mile warranty. i asked the dealer if they would call and check with Ford to see if they would help. He said he knew that Ford wouldn't do anything so he wouldn't even bother calling them. They want $2100 to replace the oil pan. This is a joke. It is costing me a fortune to keep this thing running.

I have never had a oil pan rust out on anything in my life. I drive a 1987 ford ranger with everything original and it runs like a top. My dad has a 1986 F150 with all original equipment and it runs awesome to. Why can't they build this stuff better or stand behind the workmanship?
     
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Posted by MRM on 2007-10-24:
It just goes to show you that Ford does not produce quality parts like they used to and taking short cuts in their production line.
Posted by FoggyOne on 2007-10-24:
For an oil pan I would check the salvage/junk yards. Find an independent mechanic to install it. Good luck.
Posted by Anonymous on 2007-10-24:
Pick up the phone and call Ford yourself, the phone number is in your owners manual. Memory serves me correct there is a recall on the oil pan for rust. Good Luck
Posted by KCRovert on 2007-10-25:
I have been a loyal Ford owner since about 1979. I purchased a 2002 Explorer XLT in November of 2001. This Summer, the transmission failed ($2,900 for repair, $4,300 for a rebuilt). I went online and found that this is a very common problem with the 2002-2005 Explorers due to them using a poorly designed sealed transmission. Ford refuses to admit ant problem, as it is not a life-threatening defect. This is on top of having the entire motor replaced a week after I purchased the vehicle. This is the last Ford I will buy.
Posted by e3jake on 2008-03-04:
I called Ford direct about the oil pan on my 2001 F250 Diesel. They could care less. "Built Ford Junk". This is the 2nd F250 I owned with the same problem rustred out Oil Pan.
Posted by bob on 2012-07-19:
Had to replace the oil pan on my Crown Vic a few years ago. A nightmare. Now the pan on my F-350 SD P/U is leaking and the engine needs to be pulled to replace it. My neighbors Ford van also leaked and needed repair, what BS. Where are these pans made in CHINA? Never buy a Ford again.
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Ford Escort Lemon
Posted by Kurikuri on 07/02/2006
WESTLAND, MICHIGAN -- I bought a used Ford Escort SE(1999) from a dealership near my home in Michigan in late August 2005, less than one year ago, with 22,000 actual miles on it. Since then it's made sure to suck enough money out of me so that I could never afford to buy another car. Stated by the salesman wasa the brakes were newer (at least over half their life left), the entire car had been inspected before sale, and the car had never been in any accidents.

Less than one week after I bought it the car started violently shaking at idle, from bad motor mounts; a defent that took two visits to their dealership fix. During the first fix the mechanic tried feeding me a bull line about the "engine is so powerful that it causes extra vibrations" (a 1999 Escort SE gets about 110 HP. I've been outrun by minivans. Powerful engine my a**). Also noted to the mechanics both times was a squealing noise from the brakes. The mechanics both told me that the brakes were new on and not in need of fixing; neither one even looked at them.

Two weeks after the motor mounts were finally fixed (now September), the air conditioning stopped working. Took it in, was told the entire system had been looked over and the compressor was replaced. Again brought up the now rubbing brakes, was told there was nothing wrong with them.

October, check engine light comes on repeatedly at random. I pull over to check the engine and notice the entire harness for the headlights is cracked across the front. Headlights and front clip are now held on by less then two inches of plastic. I also notice wat seems to be masking material for a paint job near the hinges of the hood. This car's front has been repainted...and replaced, though I was told it was not... dealership refuses to replace the cracked part, saying that under warranty or not it doesn't cover any "body damage".

Almost rear end a car for lack of brakes in late October. Jack up the car and remove the wheel; the pads and rotors have HEAVY damage. Rotors are warped and chipped to hell. I take it into the dealership to complain, they say taht brakework is not in their warranty and that I must've done it. Mileage is approxamately 24-26,000 miles at this time, and I mostly highway drive...mechanics have told me there is no way I caused that much damage to those short of hitting them with a hammer.

Took it in for first oil change at around 25,000 miles,air filter looked as if it had been dipped in sewage. My old Chevy Celebrity had had the same air filter since '03 and looked cleaner (2003-2005!)So much for inspections. Replaced.

Periodically check engine sensor pings on and off. The dealership won't look at it even unless I pay them $100, and not all sensors are covered by their warranty. Could run me over $300 just for a sensor. Car also started sucing gas, gets about 20 mi to the gallon instead of 28-30 highway. No idea why.

April 2006, car starts vibrating all the time, makes ticking noises. Over a week it becomes deafening. Take it in, mechanic insists there's nothing wrong. I refuse to leave until they look at it. Inspection finds a cracked flywheel, replaced.

May 2006, air conditioning goes AGAIN. It's only been used a good three times since the last repair! The dealership refuses to warranty their last work, saying that the wiring can corrode so it won't work. Problem: wiring does not corrode that much in 8 months, meaning they put bad wiring back into my car during their "inspection".

June, paint starts chipping. Everywhere. Big flakes. I noticed a bit around the doors earlier, but got concerned when chips the sixe of my thumbnail started falling off the car for no reason.

Went to complain to the managers of North Brothers Ford...the manager who inspected my car basically accused me of lying. He told me that "people put ideas into my head" and "there's nothing wrong with this car"...in short, they would give me 1500 in a trade for it...I paid over 6 grand for the thing less than a year ago. I know 6 grand isn't a lot, but I'm a college student who's now stuck with an unreliable car that I really couldn't afford; I bought it because it was promised to last me longer than my past heaps. No one there offers help, I just keep getting lied to, can't afford a lawyer for lemon law suit. Trying to sell the car to cut my losses...not working too good. Ford, you suck.
     
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Posted by Sparticus on 2006-07-02:
I have a hard time believing the car had only 22k miles on it. I have a feeling the odometer either was broken for most of the cars life, or someone tampered with it. 3-4k miles a year seems too low. Of course, perhaps it was a local rental they let folks use when they were doing car repairs. That might explain why the car took such a beating mechanically in just 22k?
Posted by Anonymous on 2006-07-02:
This dealership has a file opened, you should file a bbb complaint. http://search.bbb.org Good luck
Posted by Frenchie on 2006-07-03:
Boy for a college student you should learn some things that are basic in this world, to check things out and get it in writing.
Did the dealer assure you of the mileage? If so did they put it in writing. I sincerely doubt if it has only 22K.
Each time you had work done did you follow it up with a registered letter, outlining what the was wrong and what the dealer did to fix. Keep a paper trail.
Now how to solve.
1 - you might want to go to a spedometer shop and have them check to see if the odometer was tampered with. If it was you have a nice law suit against the dealer.
2 - Send a letter (registered, return receipt) to the president of the dealership, with copy to Ford Mtr Co (complaint department) also copy to BBB. Out line in letter the specifics, cover them all intelligently.
3 - Find out the name of the prior owner, it might have been on the title, but DVM in your state should be able to get (might cost a couple of bucks) Contact former owner as
to mileage, but don't give him too much info for you don't know his relationship tot he dealer.
Get your ducks in a row and you could win, assuming all you wrote is correct. Years ago I got a friend a new car
in a similar situation. ALWAYS +GET IT IN WRITING and
CONFIRM EVERYTHING SAID OR DONE IN WRITING. (Last don't
listen to a lot of stuff on these posts, it won't solve the problem)
Posted by CHOPPERGIRL on 2012-04-08:
Forget being a whiney little bitch to the dealership, you're talking to the wind. Everything you'll have to fix yourself. The Ford Escort is a lemon and they pawned it off on you. One look in the engine bay at the engine packed in there like fishes in a sardine can should of told you that.

Get yourself a warez factory manual if you can. But more to the point, Pull-a-part is your friend. Never buy parts new.

http://pullapart.com

Forget worrying about the air conditioner or the paint for now, worry about keeping it running.
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Power Steering Issues
Posted by S43riley on 11/13/2013
Have a 2011 Ford Focus with EPS steering. It goes out and steering the car is almost impossible. Dealer and Ford say no issues but I read everywhere on line of problems with EPS.
     
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2012 Ford Fiesta S Falling Apart
Posted by Iansownemail01 on 07/11/2013
MILWAUKEE, WISCONSIN -- I purchased this car new, and within 4000 miles the clutch needed to be fixed. Had to take it into the dealer twice for them to really look at it. Then at 30000 miles the axle is leaking fluid really bad. And of course Ford Service can't get me in until next week, and states "it should be fine to drive it like that." Never buy a Ford, go with Honda or Toyota and spend less time at Ford Service Centers.
     
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Problems Caused by Use of Spare Tire
Posted by Vernonbarbour on 04/25/2013
MICHIGAN -- I have a 2008 Mercury Grand Marquis. On 04/18/2013 I had a flat tire and had to put on the spare tire that Ford Motor Co. furnished with the car. It is a little smaller in diameter than the regular tires. When I got back on the road the car would only get 35 mph for about 7 miles then picked up and ran faster. The caution on the tire warns to not exceed 50 mph so I kept it around that. As soon as I was back on the road the ABS light, the park brake light and the stability control light all came on. When I went to have it reset I was told that it had taken out the module that controls this. The cost to replace this is around $300.00.

It is sorry of Ford Motor Co. to supply a spare tire that is going to cause this kind of trouble if you use it.
     
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Posted by trmn8r on 2013-04-25:
As an engineer, I can't see a logical explanation that a tire that is a slightly different size than the others would have any detrimental effect on a control unit. Sizes of regular tires often vary enough that the system needs to be able to accomodate differences.

Did you go to a Ford dealer? I'd ask for an explanation as to exactly what may have "taken out" the control unit.
Posted by clutzycook on 2013-04-25:
I just got rid of my 2005 Mercury Sable and I used the spare tire at least twice in the years that I had the car. Yes, they're smaller than the regular tires (I think all cars these days do this). But I'm with 8r in failing to see the link between the "doughnut" and the malfunction of the module. It's probably a coincidence.
Posted by FoDaddy19 on 2013-04-26:
My theory on this is that the ABS/traction control controller is programed with to expect X number of tire rotations per mile (and a tolerance to account for tire wear, inflation, and variations for slightly different models of tire). When the donut was put on, the number of rotations on one side of the axle changed, and the traction control/ABS controller interpreted this as wheelspin and the traction control pulled ignition spark and/or applied the brakes in an attempt to correct the non-existent wheelspin. This would explain why the car had trouble getting up to speed. After a while the controller failed. It's possible that turning off the traction control could've solved the problem.
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Station Wagon Theft
Posted by Old fart on 02/07/2013
SAGINAW, MICHIGAN -- Lately Ford motors has featured a comic style commercial featuring some poor soul trying to get into the back of a station wagon with an armload of packages.
His problem is finally solved by pressing a foot pedal at the rear of the vehicle to open the car and insert the packages.

My question is "doesn't this allow any thief from doing the same thing and making off with the vehicle"?

It doesn't seem too safe to me.
     
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Posted by DebtorBasher on 2013-02-07:
Hey! Hey Old F!!! Man-O-Man, I sure miss you!

I've had the same exact question as you. I thought maybe they have to unlock it with their remote keychain first.
Also, I wonder how many people lose their balance with their arm full of packages when they try to open it that way. I think it's a stupid idea and one that the company will use as a selling point, and charge extra for, then once people get it, they most likely won't ever use it.

And another thing I wonder about...how many people will get bopped under their chin or their face when they realize they have to go up to it to activate it, then quickly step backwards when the hatch flies up.

What happens if you're backing up and there is a snow pile behind you and it hits that spot?
Posted by DebtorBasher on 2013-02-07:
I'm thinking, NO car is safe in Saginaw!!!
Posted by ok4now on 2013-02-07:
Old Fart you're back, we sure did miss you!!! How is Matilda doing? With the loss of the Community Forums we can't keep in touch like we used to. Hope you're doing well.
Posted by madconsumer on 2013-02-07:
as i understand this new feature, it uses a 'smart' key. the switch will not operate unless the owners key is within a certain distance from the vehicle.
Posted by Obsfucation on 2013-02-07:
MC is correct, and it opens slowly. It's actually pretty cool.
Posted by old fart on 2013-02-07:
HI guys... I haven't had much to gripe about..LOL

I don't have much to gripe about and Matilda is just fine.... I need to stop by more often!















Posted by old fart on 2013-02-18:
OK4now and the rest of the gang.... I spend most of my time on facebook now I'm go by my real name. Dennis Miller... check out the site. I feel the need to communicate....LOL
Posted by DebtorBasher on 2013-02-18:
Hmmmm...I wonder how many Dennis Miller's there are on FB...LOL!!!
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Brake Power Booster Failure
Posted by Bruce10456 on 08/11/2012
NEW YORK, NEW YORK -- I recently had to replace the brake power booster of on my 2010 Ford Fusion Se with 77,000 miles. Most of my driving is highway, so I am not doing a lot of stop and go. My mechanic who is a 21 year Ford mechanic said that the part should not have failed on such a new vehicle, and suggested that I contact Ford Motors. I have also spoken to several other mechanics and auto parts suppliers and the consensus is the same. I spoke with a representative at Ford and they refuse to address the issue. What should I do now. I am also having a problem with the fuel inlet light constantly going on and off. If causes the engine light to go on and off as well. I have done everything suggested. What next?

mrbw
     
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Posted by trmn8r on 2012-08-11:
Your vehicle is likely out of warranty at 77,000 miles.

It isn't that uncommon for stuff to break prematurely on vehicles - and sadly the consumer usually is stuck with the bill. Rarely do companies step up and offer to do anything, unless the problem is so bad there is a recall. Save your receipts in the event there eventually is a recall.
Posted by FoDaddy19 on 2012-08-11:
It might not be that old, but it does have a moderate amount of miles on it. It is a bit early for brake booster to fail after 77,000 miles, but at the same time I don't think that it would reasonable to expect a car to go 77,000 and not need to have the odd part replaced. I replaced the same part on my F-150 at about the same mileage, though it's older 1997 model.

As for what you can do now; see what Ford is willing to do for you, I'm guessing they'll see the car has 77,000 miles on it and they won't do anything for you. You'll just have to pay for the repair. I doubt if the fuel inlet light is related. IIRC your car Ford's capless fuel filler neck. You may have to go to a dealership to have it addressed.
Posted by BigAl on 2012-08-12:
Agree 100% with trmn8r. For a 21 year mechanic to suggest that a vehicle with 77,000 miles is "so new" boggles my mind.
Posted by CrazyRedHead on 2012-08-12:
I'm curious to see what the repair bill will be, especially with these new type of cars.
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Drivers side mirror
Posted by Amporter on 07/31/2012
STERLING, VIRGINIA -- T he drivers side distance mirror is tilted too far left and does not show the left side of the car, the blind spot. This is a definite safety issue. Wile driving on a double land highway and wanting to change lanes to the let, I used the mirror first, saw notng in either distance or close up mirror. And turned my head to left. Turning your head to the left only allows you to see. Part of the left rear window. Wile merging, it turns out the was a car on my left drivers side, which was unseen. This mirror is a definite safety hazard and needs to be replaced by Ford. The right passenger mirror works fine, the way it's supposed to fuction.
     
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Posted by trmn8r on 2012-07-31:
This complaint is hard to evaluate completely. There is always a blind spot, which is where the name comes from. It is worse on some models of car compared with others.

I can't tell if you feel the car was designed poorly or the mirror is malfunctioning. Sometimes a new model of car is released, and word travels quickly that there are large blind spots. You didn't specify the model of your car.
Posted by madconsumer on 2012-07-31:
my 2013 ford suv has blind spot additional mirrors. i do know if the mirror is not positioned correctly, then the blind spot mirror is not accurate. it takes time to get used to them, but are wonderful!

from a safety point of view, only using the mirrors and not looking over your shoulder can place you in exposure of other drivers.
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Recall
Posted by Fthiess50 on 05/03/2012
I had my truck fixed then received a recall on the problem I had fixed. Now they will not refund any of my money.
     
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Posted by FoDaddy19 on 2012-05-03:
Some more details would be helpful. What was the recall about?, what model of truck did the recall cover? What kind of truck do you have? Are you certain is was a recall and not a TSB?
Posted by trmn8r on 2012-05-03:
Yes, and also what reason was the OP given by the dealer for refusing the requested reimbursement.
Posted by KevinTX on 2012-05-04:
Take your letter and receipt in to the service MANAGER and suggest he refund your money. If he doesn't budge, post your experience on their Facebook page.
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