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Forever Lazy

3 reviews & complaints.

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Deceptive Web Site Ordering
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Tried to place an order online. Buy one get one free...huh? Does not state that it must be the same size. Says it won't take your money till order ships, but once I saw the total amount, I tried to cancel order and wouldn't let me cancel and the money was already withdrawn from my account. Tried to use the same website again for correct ordering and it did the same thing again! Now I got 2 orders and the money from the first order was $131.70 and the second order was $99.90. Called the 877# provided on website and was told they can't cancel the order I'd just placed. Was told to wait 6 hours and gave another number to call to cancel the order. I did as instructed but was told the order already shipped so they couldn't cancel, I'd have to refuse the order when delivered by my postman. I did as told. Waited over a week and finally one order of $99.90 was returned to my account. Waited another week for the $131.70. Had to call customer service and ask for my second refund. Was given the refund and waited 2 days and only $99.90 was returned to my account. Called customer service again and was told they don't return the shipping costs.

Now I tried from the very beginning to cancel these orders and believe it's THEIR fault having a deceptive website that took my money immediately from my account. I want my $31.80! Ridiculous! What can I do?
     
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Deceptive Website - Completes Order Before You Accept It
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WALLINGFORD, CONNECTICUT -- On-line advertisement for product and billing were deceptive and misleading. Posted that the "item ordered would not be processed or shipped for 48 Hrs". Also posted "Your Credit Card will not be charged until your order ships". The billing portion of the on-line order asked to "continue" (not accept) and then Charges to account were made immediately. Customer service contacted and said they could not cancel order, and that we would have to wait 'till we received the item and THEN return it for a refund, even though it had not been processed.
     
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Skye on 2011-11-28:
Is the name of the site you are complaining about called, "Forever Lazy"????

If not, it would be helpful if you posted what site you are writing this complaint about.
Nohandle on 2011-11-28:
From what I can determine after a quick search it's one of those *Snuggie* type blankets that were so popular a year or so ago, plus they have some selections that have feet in them. Until the OP comes back to verify we won't know. The company I searched for was "Forever Lazy".
Skye on 2011-11-28:
Thanks NH.

I saw those snuggie types at Kohls's this past weekend.
Jerry C on 2011-12-19:
Note site is called ForeverLazy.com. My wife ordered one and had same experience. Site says buy one get one for free, but in fact you are billed for both items and you have to send in a rebate request. Site was confusing so my wife ordered 2 items expecting one to be free, was billed for 4 items! Called immediately told had to wait 4 hours then go to website to cancel order. Did that but got billed anyway. Received items a week later. Now we have to mail them back and fight for a refund. Terrible customer service, terrible website....be warned if you buy here.
RAELYNNE on 2011-12-21:
OMG! JUST HAD SAME PROBLEM! SAID ONE IS FREE OTHER THAN $7.95 S and H AND YET CHARGED THE ITEM AT FULL PRICE, PLUS S and H! NO OPTION TO CONFIRM ORDER, JUST A STATEMENT THAT IT WAS ORDERED! DETAILS SAY ITEMS CAN BE RETURNED IF YOU PAY S and H AT ALMOST $40.00!!!! WTF???? WHAT TO DO, NOW?
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Unscrupulous Practices
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WALLINGFORD, CONNECTICUT -- My complaint is their web site gave me no chance to review order before it was placed. My order was not what I thought I was ordering. When I went to their customer service it said to contact them in 24 hrs so they would have my order inf.. This I did only to be told the order had already been sent. Only help I was given was a $25. refund on $131.70-$31.50 of that in shipping. When I received the order every item had been doubled. I thought I was buying a warm cozy fleese pjs one for husband and one for me. I have four and they are poor quality! Also there wasn't any order slip inside so no way to send back without a lot of red tape and more shipping to pay! I guess you could say I was really taken! I have been buying on line for a long time and have never had a problem like this. Their website gave me no way to fix my mistike, I think that is an unscrupulous practice!!!
     
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bargod on 2011-11-24:
I had the exact same thing happen to me only mine have not arrived yet. You think your getting one of each color but you end up with two of each. It basically doubles your order. Oh well live and learn, onesies all around for Christmas. Good review, very helpful.
Skye on 2011-11-24:
Thanks for letting everyone know how that site is run.

In this day and age, why can't they allow you to review your order before confirming it?
foreverlazy on 2012-01-20:
It is intentionally meant to be a scam. They also ship the wrong product. The claim they haven't gotten the order but they have already charged your card.
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