BRONX, NEW YORK -- I'm a Police Officer from Washington, D.C. trying to save a little $$ on a police sweater offered by this company via their website. I purchased the Uniform Sweater Immediately, via the website and patiently ... read full review12 Replies - Latest reply on 08/28/2013
BRONX, NEW YORK -- This company is absolutely the most difficult company I have ever dealt with online.
Firstly, my order was ignored. I waited and waited and didn't receive it. I emailed them about this and it was immediately sent out after they said for some reason my order did not come in to their computer system in a normal way. ???? When I received the order , it was so terribly late and incomplete to a ridiculous degree. (Missing the main parts of the uniform.)I had to actually buy the uniform from another company because my order from Frank Bee took so long to get here and was not all there. I immediately returned the items to the company 3 months ago. They will not reply to my emails and do not answer their phones AT ALL.
Most importantly to know, they have not given me a refund for all my returned merchandise and seem pretty set on ignoring me altogether. DO NOT BUY FROM THIS COMPANY!!!!
Terrible, horrible customer service. The worst I have seen yet!
BRONX, NEW YORK -- This was one of the most incompetent firms I have ever dealt with. After being told that meeting a particular delivery date for a large dollar amount of hurricane relief supplies was absolutely important, and promising to meet that date, they were several days late (not the shipper's fault). They promised to provide return calls and update information, but never did so. They were difficult to contact via phone; their company president did not respond to complaints by mail. Then they attempted to bill me an additional amount for an overshipment beyond my actual order amount. They were rude and incompetent. Avoid at all cost!!3 Replies - Latest reply on 08/08/2008Add reply