SPOKANE, WASHINGTON -- Mostly had good experience with the Fred Meyer located on Thor and I-90 interstate. Their prices are very competitive compared to some of the few local competition like (Yokes Pack and Save-which is expensive, and Yokes Pack and Save who is also very unreasonable with their return policy, their produce is not rotated and not fresh). On the other hand, there are other supermarkets that fall in the middle with pricing and freshnessness. But Fred Meyer places 1st with top quality and reasonable pricing on food.Add reply
Terrible customer service.
SPRINGFIELD, OREGON -- The customer service at the Springfield, Oregon store is atrocious. I don't want to single out the specific employee as this was more of a straw to break the camel's back. The employee was scowling ... read full review1 Replies - Latest reply on 01/19/2012
KENT, WASHINGTON -- After work I visited my local Fred Meyer (a store I shop atseveral times a week) to pick up a couple of grocery items, hair care products, afew items of clothing, etc.
I chose to stand in (the often ... read full review4 Replies - Latest reply on 05/04/2011
BELLINGHAM, WASHINGTON -- I've been (trying to) refill my prescription there for the last year, and without fail, EVERY time I go there, they've 'mysteriously' lost my insurance info. Ever time I go, it's the same old woman behind the counter, saying it's the insurance company's fault, or it's my fault, it's never their fault that I have to call my insurance and get all of my info again and again b. c their computer can't seem to save anything. The old woman doing this typically treats me like a huge burden, and often asks invasive questions about why I'm on birth control pills in the first place. Usually, after about an hour of back and forth, I'm finally handed my pills, but if I'm lucky they'll hand me the wrong ones and we get to do it all over again *facepalm*
3 Replies - Latest reply on 04/16/2011Add reply
I'm going back to having my prescriptions mailed to me, this pharmacy is garbage.
NAMPA, IDAHO -- I found a candle centerpiece at my local Fred Meyer store (Nampa, Idaho) that was perfect for a large fundraising event I was working on for my employer. They were beautiful and on sale! The problem was that the store only had three and I needed approximately 75 of them. Julia the store Director went above and beyond to make this happen. She and her employees scoured every Fred Meyer in and out of the state and I had all 75 of my centerpieces in time for the event. These fragile centerpieces were shipped from all over to my local store at no extra charge and the sale price was honored!
5 Replies - Latest reply on 03/16/2011Add reply
This is great customer service!!! Thank you Julia and crew!
ISSAQUAH -- We went to the Issaquah store to return an item based on their customer service's advice that we could return it within 6 months of purchase. The assistant store manager not only refused to honor it, but threaten to throw me out of the store when I asked to talk to the store manager or someone who is willing to help me. This is by far the most horrible customer service experience I have ever had.
7 Replies - Latest reply on 02/28/2011Add reply
DO NOT SHOP AT FRED MEYER. THEY DON'T CARE ABOUT CUSTOMERS, THEY JUST WANT YOUR MONEY!
Went to Fred Meyer in Salmon Creek on a Sunday. We went through the self check out, but needed approval for the beer we were buying. Tanya and Angie could not have been worse. Tanya said "that is not my job" and walked away. When I was standing there waiting, Angie says "I DID IT ALREADY!!!"
4 Replies - Latest reply on 12/06/2010Add reply
I am not going to give my money to a store that allows someone to treat me like this
SPRINGFIELD, OREGON -- Ok to be fair there are some good employees here but in my experience they don't last long for two reasons. 1 since they don't kiss ass to keep their job like the other crappy employees management which is full of people who don't like people at all I should know my friend had the hardest work ethic out there he would get stuff don't even if it killed him but since he never kissed ass to his manager she fired him for (not doing his job) which I never saw him not working this other kid was outside talking on his cell while on the job so feel sorry for some employees their managers get after them often enough that they sometimes take it out on customers or they are the kiss asses.5 Replies - Latest reply on 07/13/2010Add reply
Terrible service...all around
TWIN FALLS, IDAHO -- I visited the Twin Falls, Idaho store on 1/9/08 and purchased (3) 2 pack light bulbs that were clearly marked for $3.99 each. Upon check out the cashier (Kelli) rung them up at $7.99 each. After I notified ... read full review2 Replies - Latest reply on 10/30/2009
Unacceptable Customer Service
VANCOUVER, WASHINGTON -- Re: Wii gaming system.
I went to you Hazel Dell, WA store on Sunday 11/25/07 as Fred Meter advertised the Wii, and they were sold out. I was told by the department manager that the distribution center ... read full review3 Replies - Latest reply on 10/30/2009