PEABODY, MASSACHUSETTS -- Friendly's was one of my favorite places for breakfast and lunch. However, I had a very unsatisfactory experience at the Peabody, MA location. During my visit, the restaurant was very crowded, so the wait was very long. The staff seemed disorganized and there were several mistakes in our order.The food did not look properly prepared or presentable, the meat was not cook and did not taste fresh either.
The waitress was friendly but clueless. She had no idea what was in the menu and brought us the wrong order. I paid in a hurry and quickly got out of there! This was our last visit to this nasty place.
Friendly's Restaurant in Willow Grove, Pa and Fort Washington, PA do not have enough help at all times. We (a family of 4) spend anywhere from 1-1 1/2 hours from the time we get in to the time we leave and at anytime of the day. We have go elsewhere and spent less time. 6 Replies - Latest reply on 08/06/2010Add reply
MONTROSE, OHIO -- A friend and I visited the friendly's restaurant in the Montrose,Ohio area the last weekend of July,2008. I went to use their restroom facilities and it was so unclean and stunk of urine that I walked right back out. Another customer walked in right after me and had a similar reaction. It reminded me of one of those open restrooms at a beach with paper everywhere and urine all over the seats!! It was disgusting!! I almost was going to cancel my food order because I had literally lost my appetite!! I just thought the company owners should know about this situation.
22 Replies - Latest reply on 08/04/2008Add reply
SARASOTA, FLORIDA -- We went to the Friendly's Restaurant on University Parkway in Sarasota, FL on Feb. 16. The service was slow, the coffee cold, and when we needed the waitress she was nowhere to be found. I purposly did not leave a tip, and in fact drew a line where the tip would normally be. I looked at my MasterCard bill today, and the charge was for $4.00 more than it should have been. So it seems she gave herself a 30% tip.28 Replies - Latest reply on 08/29/2012Add reply