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Frigidaire Dishwashers

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Very Poor Quality Products
Posted by FrigidaireHater on 06/10/2006
SPRING HILL, FLORIDA -- We purchased all new PROFESSIONAL SERIES Frigidaire appliances in mid 09/04 for our new home... We went to an appliance store in our new town... ALL stainless steel - double door fridge, dishwasher, BI microwave and convection oven/range... we have had nothing but problems with the dishwasher - rarely does it get everything clean, the circuit board needed replacing less than a month after purchase, and to top that off, this is the 3rd whole top/plastic unit where the circuit board is located, that needs to be replaced. After it washes the steam embeds what appears to be the soap into the plastic and it turns white... white that won't come off, on black plastic. It just soaks it in and stains it! It's a mess. The fridge icemaker doesn't work properly even after being replaced shortly after purchase. Although I am complaining about how cheaply made these products are, I blame myself for all of this since I walked into an appliance store and said NO FRIGIDAIRES!! I always thought of them as "cheap." I was there to purchase maytags. The salesman told me how wonderful this company has become since Electrolux took it over... blah, blah blah, and he sold us. He said we would be delighted and if not, come back to see him. Two weeks out with the fridge and one month out with the dishwasher problems I called him and reminded him of the conversation. I wanted him to replace the junk...of course, he said no way. So, shame on me... but never again.
     
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Posted by LauraW on 2006-06-10:
You don't want Maytag, either. Check out all the complaint letters on this site and others about Maytag appliances. I'm in the market for a new refrigerator and dishwasher, and I don't have any idea what brand to buy. It seems that most appliances today are junk, no matter what brand.
Posted by DebtorBasher on 2006-06-10:
I've never had any trouble with the Whilpool brand and is my first choice for appliances.
Posted by Sparticus on 2006-06-10:
We just bought a new washer and dryer (GE brand). The guy at Lowes was telling us Whirlpool isn't bad, but they are the parent company of Maytag. One can only hope that their brand is still built differently than the maytags.
Posted by Slimjim on 2006-06-10:
Stick with Whirlpool or GE.
Posted by DebtorBasher on 2006-06-10:
Why is Kmart now selling Sears appliances?
Posted by Doc J on 2006-06-10:
Maytag and Whirlpool are one and the same now. I'd stay away from both for a while. Whirlpool laid off around 1800 Maytag workers over in Iowa. Morale is bad and I doubt the about to be RIFfed employees are in a "customer service" frame of mind.
Posted by Anonymous on 2006-06-11:
Interesting.
Posted by Anonymous on 2006-06-11:
Why wouldn't KMart sell Sear's appliances? They are the same company.
Posted by DebtorBasher on 2006-06-11:
Oh yeah...I forgot...
Posted by FrigidaireHater on 2006-06-11:
thanks to all for the input. didn't know that whirlpool and maytag are now the same. that's disheartening...
Posted by Technician on 2006-08-03:
For what it may be worth apliances made by Whirlpool Corporation is what I would buy today, Frigidaire I would not recommennd to an enemy, GE is good in the cooking line, not so good in laundry and D/W. Whirlpool does have it's "dogs" but overall it is my preference.
Posted by Technician on 2006-08-03:
For what it may be worth apliances made by Whirlpool Corporation is what I would buy today, Frigidaire I would not recommennd to an enemy, GE is good in the cooking line, not so good in laundry and D/W. Whirlpool does have it's "dogs" but overall it is my preference.
Posted by Mad In Texas on 2006-09-14:
I'm going thru a BAD DEAL with Maytag over a frig. that flooded the house, (don't even want to get into it again! It's posted)... but now I'm looking for something to replace it. IS THERE A DECENT ONE OUT THERE???? I've been reading about all the different brands here, and it looks like they're all under the Maytag umbrella! I had an Amana probably 20 yrs. ago, and it was wonderful, but now Amana is part of Maytag! Got any ideas you Boys and Girls?
Looks like it's a sign of the times...less quality and MORE CRAP !!!
Posted by Chris Polk on 2008-06-26:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on my3cents.com.
I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
Posted by creampunk on 2009-01-22:
I so agree with you on the Fridgedaire professional series. What junk! Our fridge is 5 years old and we have had to have the ice maker repaired and replace several times. The last time it took 8 visits from the repairman. Now the fridge does not work at all. I have a second fridge that is 22 years old (Sears) and is running fine. Ok,due to the age probably isn't energy efficent but it still is running and hasn't had to be repaired. What's with the junk they produce now? Not buying Frigidaire again and certainly telling any of my friends that are in the market not to buy them either.
Posted by canjun on 2010-05-15:
I second creampunk. I got suckered by the 'professional' tagged on the product and I take all the blame for not doing my homework before buying into this.

Most professionals are busy people, usually go for quality and are willing to spend a bit more for peace of mind. The time spent catering to maintain these broken and 'cheaply built' products should have been spent working for my customers. If I billed Electrolux for all the time spent waiting for and scheduling repair technicians... and posting on this board, I could actually go out there and buy a brand new higher quality european set !! Which I am now forced to do !@#$
Posted by pearce-c on 2010-11-23:
Try to stay light-years away from LG products. Bought a French Door several years ago (Thanksgiving), and the fridge quit working after one year and one month. After stumbling on a blog about LG complaints, all similar to mine. They do not stand behind their products. Got rid of it. Also own Professional Series range. Just replaced the computer. Also during Thanksgiving season.
Posted by kirkruss on 2011-11-27:
We bought a neww Frigidare side by side a year ago within seven months the computer failed rendering the appliance inoperable. Lowes replaced it with another unit identical to it. The water filters stopped up after six weeks of operation. I've ordered a bypass for it so we canhave ice and water again. My suggestion to anyone reading this is do not choose Frigidare it's not the brand it used to be it's now owned by Elecrolux.We've had horrible service from these appliances.Do not waste your time and money!
Posted by Debra on 2011-12-31:
I bought a Frigidaire Aqua surge d/w when we remodeled the kitchen simply for the appearance and because practically any new d/w would be quieter than our old one - we have an open plan from kitchen to family room and were unable to enjoy tv while the washer was running. Give me back my OLD d/w! The Frigidaire cleans nothing! Glasses always have to be hand washed when they come out of the d/w as do most of the silverware. I'll never buy Frigidaire again and can't wait until this one breaks down. As for whether there's any quality appliances out there - that's where these companies have got us "over a barrel". They have no intention of producing quality products such as America was used to back in the day. This way we have to keep replacing and repairing so they can keep taking our money. Look at the way houses are built today. Do you think any new home will be here in 100 years from now? There's no workmanship and no pride in things today.
Sorry. Got off on the subject there for a moment:-/
Posted by Arthur S. on 2012-11-22:
Frigidaire/Electrolux Professional PLRH1779GS3 all-refrigerator failed with refrigerant leak inside the sidewall (unrepairable) after 3 years. Selling something that is unrepairable and also fails in 3 years is irresponsible. But it is worse than that. It is part of a matched pair with an all-freezer (which is working fine). So buy a replacement? Impossible! Discontinued and unavailable after only 3 years! Replaced with a model with different dimensions [Was there design or manufacturing flaw with the original that triggered the redesign?] . Our only option now is to throw away the freezer and buy a complete new set, replacing cabinets in the processes. Ridiculous!
Posted by Valerie Davis on 2013-05-30:
Purchased all professional series Frigidaire kitchen appliances the microwave blew up last year and today my oven door inner glass exploded and glass is everywhere and it wasn't on. It sounded like a bomb went off we are horrified. Is the quality that shabby for such high end appliances? I wouldn't recommend Frigidaire to my enemy! Frigidaire quality sucks! Wish I had researched better!!
Posted by Doug Beat on 2013-08-04:
1 year old Frigidaire Professional dishwasher and the touch pad for rinse only has stop working. Not surprised when I looked for the model number and found that it was made in China. China has poor quality control. The products that are complained about here in this forum I'll bet are mostly from China. Check the manufacturing location and don't buy from China. GE light bulbs are made there and they don't last either.
Posted by Titi on 2013-10-08:
My first refrigerator was a frigidaire. When I moved to a bigger house I bought another one and because the first one was really good, we decided to buy the same brand. 8 years later they both are still working very good. I have no complains. We have not replace a piece of any of them yet, so now We decided to buy a new dishwasher and of course I chose the same brand without looking a review. I have to tell you that I'm really worried about my election this time because of your reviews. I haven't read not even one good review yet, so I have to wait. Good luck for me
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Frigidaire Appliances Are Of Poor Quality
Posted by Mabe1 on 05/08/2006
FLORIDA -- We have a dishwasher and refrigerator for 14 months. We have had repair men out and problem still not fix. Today the service department of Frigidaire say they have no record of any technicians being out to fix our appliances. Too late for me but got online and you guessed it. Same complaints all over the place. Gee how I wished that i had checked online first. Frigidaire appliances are pieces of HIGH PRICED JUNK. Dishwasher is falling apart.

Refrigerator shelves falling down and now it no longer makes ice cubes. The appliances are 14 months old. We spent 21/2 hours on the phone today trying to get something done. I will do all in my power to warn potential customers to not buy Frigidaire.

     
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Posted by Anonymous on 2006-05-08:
Yeah, give 'em a call.
Posted by Slimjim on 2006-05-08:
Frigidaire is junk. Repair history has been far below average for years now.
Posted by DebtorBasher on 2006-05-08:
sweep the coils!
Posted by DebtorBasher on 2006-05-08:
Sorry...the Devil made me do it!
Posted by Anonymous on 2006-05-08:
Slim, I'd be wary of a lawsuit. How can you make such an unsubstantiated claim without knowledge. Please cite your googles.
Posted by Slimjim on 2006-05-09:
Please step onto a busy freeway.
Posted by Anonymous on 2006-05-09:
Please move to another homeless shelter, one without internet connect.
Posted by mabe1 on 2006-05-10:
I am having the exact same problem with my Frigidaire refrigerator that is only 14 months old.
Don't buy Frigidaire products.
Posted by Ponie on 2006-05-10:
Guess I must be lucky. Don't have a choice in my appliances--apartment complex supplies them. Both refrigerator and dish washer are Frigidaire brand. Haven't had a problem in 15 years. Well, yes I did. Few weeks ago my Sis was visiting. Dishwasher didn't drain. Left message for manager that it was broken--no way am I going to WASH dishes in the sink! We went shopping. Came back and manager asked: 'Who flipped the switch?' Seems Sis didn't know how to turn out under-cabinet light and tried everything she could see on the back splash. Hey! How should I know what all those switches are for? I've only been living here for 15 years. :)
Posted by FrigidaireHater on 2006-06-10:
We also purchased all new Frigidaire appliances in 09/04... Professional Series double door fridge, diswasher, microwave and convection range... we have had nothing but problems with the dishwasher - rarely does it get everything clean, the circuit board needed replacing less than a month after purchase, and to top that off, this is the 3rd whole top/plastic unit where the circuit board is located, that needs to be replaced. After it washes the steam embeds the soap into the plastic and it is white... white that won't come off on black. It's a mess. The fridge icemaker doesn't work properly even after being replaced shortly after purchase. I blame myself for all of this since I walked into an appliance store and said NO FRIGIDAIRES!!! The salesman told me how wonderful this company has become since Electrolux took it over... he sold us. Shame on me... never again.
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This dishwasher is garbage!
Posted by Balboa on 08/30/2007
DUTCHESS COUNTY, NEW YORK -- I bought this dishwasher about 8 months ago, and the top rack never gets clean. I spoke to customer service, and they went through the whole troubleshooting list (like i did not try all of this), and then told me that I needed to get a professional appliance guy out to my house. I'm a Licensed Master Plumber :), so I know the dishwasher is working plumbing, and electrically. The dishwasher is designed wrong, it is flawed, and Frigidaire should stand behind there product and offer refunds. Don't buy Model #FDB1050EM1, its designed not to clean! They should advertise this dishwasher as a "Dish moistener" instead!

Take this review seriously, especially from a licensed professional who has installed hundreds of dishwashers!!

Under 1 year, they should give money towards another model!
     
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Posted by Anonymous on 2007-08-30:
I agree, this brand has really gone down hill.My Mother had a Frigidaire refrigerator for 20+ years before it took a crud.
We wont service them,only because it takes them forever to supply parts to the different parts houses when needed.

I do belive(if its unrepairable,and still under warranty) they should step up,and refund,or as you said apply that towards another model
Posted by Anonymous on 2007-08-30:
They don't make 'em like they used to, eh steve?
Posted by Anonymous on 2007-08-30:
They really don't.Its a shame too.
Whirlpool promises good things for the Maytag line,so we'll see.
Posted by Anonymous on 2007-08-31:
Agreed…
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Bad Product Design, Worse Customer Service
Posted by CRJ8 on 11/22/2008
WORCESTER COUNTY, MASSACHUSETTS -- I bought a Frigidaire Professional Series 4000 in June of 2008. Immediately, I noticed steam venting from the machine into the underside of my countertop and my countertop was starting to disintegrate and turn black.

Then, in October 2008 the machine decided to stop working. I can't help but think the steam venting into a swollen countertop started to vent into itself. I called the company to inform them that the design of the machine was ruining my counter and the machine itself stopped working and asked to return the dishwasher. I was told no and forced to have it repaired. I have had it repaired a total of 3 times now and have been without a dishwasher for almost two months. Now that I have finally had the thing declared unrepairable Electrolux has offered to replace it. Replace it? Why on earth would I want this thing back???

They have no interest in actually helping me have a dishwasher. I am allowed to purchase a more expensive one and pay the difference but they will not even so much as come pick this one up. I have never been so upset by how I've been treated by a company as I have by them. Numerous phone calls. I was hung up on twice. The electronic phone tree is infuriating and the actual people can hardly speak English.

And in the end, my broken dishwasher is still sitting in my kitchen and my husband and I are still trying to figure out how to get the thing that is full of dirty water out of our house and back to the store we bought it at. Because of course, that's on us too. Researching appliances online I get the sense that sometimes you just get a machine that doesn't work. This seems to be normal even.

Given that there isn't much consideration going in to how things are made anymore, there should be some consideration for the poor saps who happen to buy one of these lemons.
Read Company Response
Company Response on 11/26/2008:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
     
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Posted by tamtini on 2008-12-05:
I also got burned on the fridgedaire 4000 series aqua surge . we bought it in Aug 2007 it has broken down 3 times since then and now no longer works. apparently there is a defect. Every time it broke down it was the circuit panel not working we spent $670.00 at sears they refuse to take it back fridgadire will fix it at my cost . Sear did offer me 10% the next dishwasher I buy through them geee that really helps!!! this obviously has a steam problem that get into the circuit breaker. All I want is a DISHWASHER that works
Posted by Frididaire/Electrolux hoax on 2010-10-04:
I had the exact same experience. They keep saying in 72 hours I'll get this and in 72 hours I'll get that. We will have Sears install it for you,...blah blah blah. They have no intention of helping me. It is VERY difficult because I'm a rather easy going, calm, peaceful person. The people I've dealt with have been so very nice and apologetic but completely lied through their sweet kind words. They have been telling me for 2 months not (3 months total) that the replacement is on it's way.....still waiting... I've had difficulty because I have to work and by the time I get off they are closed. On my breaks at work I spend the entire time on the phone on hold..what a fiasco!!!!
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Dishwasher Unresponsive
Posted by Kauty on 04/29/2008
LEXINGTON, KENTUCKY -- This is a GLD3540rdq0 Frigidaire Gallery Series Dishwasher that is a little less than 4 years old. we bought this new and it is only me and my wife that have used it, averaging about 3 times a week usage. This unit is getting power but does not respond to any button pushed and nothing comes on the screen. I tripped the breaker off and then on 2 reset it, PF was then displayed on the screen. Followed the manual to get it back to operating mode nothing happened. The only way to way for PF to disappear was to activate the door latch. After PF disappears nothing ever comes on the screen and the d/W is dead.

Called Frigidaire for help/ guidance, they said the warranty is out and I have the limited warranty still valid and assured me that the technician service fee will be free if I called there service contract shop. That of course was a not true. I figured I do not need someone to come and tell me that my dishwasher is dead for $80 and fix it for $150-200. I will not be buying Frigidaire again. I know things like that maybe liable to happen to any appliance but misinforming me and disclaiming there is a problem that is common to this model is inappropriate way of doing business.

The problem by the way is in the Key pad and the Control Panel Board total cost that I won't pay top get it fixed is $230 for parts $80 for labor.
     
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Posted by Slimjim on 2008-04-29:
The most reliable dishwashers have always been mechanical timer models. Is was in for that and then some on my slightly older Bosch when it's board failed. I remember when I was nthebiz, GE's 2800 was Consumer Reports top model and people would request it based just on that. I always recommended buying the identical mechanical 1200 knowing that board was a accident waiting to happen. Today's electronic d/ws are still more failure prone. Circuit Boards just don't like living in a heat and steam environment.
Posted by tnchuck100 on 2008-04-29:
You are absolutely right, slim. I purchased a new dishwasher about 8 months ago. One of the requirements was it MUST NOT have electronic controls. Those models are getting harder to find.
Posted by Anonymous on 2008-04-29:
Wish I had known about this issue three years ago when we did a kitchen remodel. We bought a Thermador dishwasher and at 9 months the board went out. Warranty covered it but the repair guy told me to plan on buying another one someday. He showed me how to remove the board and replace it myself. I ordered a backup in case they discontinue the board or it gets hard to find later.
Posted by Chris Polk on 2008-04-30:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on my3cents.com.
I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
Posted by jac238 on 2008-06-27:
I have a Frigidaire range, microwave, and dishwasher in the new house we bought. Have already replaced the control board on the Stove. Have had the motor replaced 4 times and the control board replaced once on the dishwasher. Repair company recommended replacement of the dishwasher and sent in the paperwork 2 weeks ago to Frigidaire. When I try to call and get information, I get someone in India reading off a script. When I finally got someone in the US, all they can tell me is that they "just got the invoice" from the repair company and they will call in 48 to 72 "business" hours to let me know if they are going to replace the dishwasher. These appliances are junk, and the customer service is garbage. I will never purchase a Frigidaire appliance again.
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Noises While Running
Posted by Superdruper on 09/23/2007
HOBE SOUND, FLORIDA -- I built my home in 2004 and at that time we decided to purchased the Frigidaire Professional Series Refrigerator, Dishwasher, and Electric Range. We have owned over 10 properties before building this last home.

I have to say that this was the worst decision my wife and I made in the completion of the home. I have never experienced the noises the dishwasher and refrigerator continue to make on a daily basis. The dishwasher makes the loudest noises while cycling through each washing cycle. The dishwasher makes banging and clanking noises that are not coming from the inside of the dishwasher, but continue to happen during the washing cycles.

The refrigerator makes the most unbelievable tapping and clanking noises while the compressor kicks on. One evening while entertaining guest the refrigerator started it's usual routine of noises and our guest asked, "What is that noise"?

We were embarrassed to state it was our refrigerator. They couldn't believe what that had been hearing!

We truly wish we had taking the appliances back but the warranty expired and now we are stuck with the noisiest appliances we have ever owned. We truly disappointed in these appliances and will NEVER purchase another Frigidaire product again.
     
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Posted by DebtorBasher on 2007-09-23:
Sweep the coils.

Posted by DebtorBasher on 2007-09-23:
Did they always make these noises....or did it recently start...
Posted by Anonymous on 2007-09-24:
Stop having sex on your appliances !
Posted by Anonymous on 2007-09-24:
Have to agree with Fed Up on this one. LOL
Posted by Anonymous on 2007-09-24:
The noise you hear during the startup is more than likely the refrigerant tubes rattling on the drip pan.
Maytag has the same problem.

Frigidaire used to make a decent refrigerator,I dont know about dishwashers,and ranges.

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Dishwasher leaks from heating element connector
Posted by Rod Lancaster on 09/18/2007
CHICAGO, ILLINOIS -- To the folks at Electrolux/Frigidaire:

I'm an aerospace engineer. If we designed airplanes as poorly as your dishwashers, then we wouldn't be in business.

My Frigidaire dishwasher is 14 months old and began leaking from the hole where the heating element passes through the bottom. When I looked underneath, I found that the poorly designed nut which secures and seals the heating element was broken.

This broken nut created a leak path through the bottom of the dishwasher. My hardwood floors in the kitchen are now ruined because of this poorly designed machine.

I'm sick of your overpriced chinese junk.
     
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Posted by Anonymous on 2007-09-18:
That is a bummer.Im sure its out of the warranty.
Are they willing to do anything for you?
Posted by Anonymous on 2007-09-18:
Sounds like you're S.O.L. This may come down to who installed it.
Posted by Slimjim on 2007-09-18:
What does whoever installed it have to do with anything?
Posted by Vinney on 2008-01-06:
I was just looking for parts when I found this website. I had the exact problem, leaking from the heating element connection. I don't have hardwood floors, but it did damage my cabinets. (Mold) I'm 53, so when I was growing up, this was a good brand. I didn't know it had turned to crap!
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Frigidaire Major Appliances a big disappointment
Posted by Tweedesk on 05/16/2010
I purchased all Frigidaire major appliances approximately 3 yrs ago and must say that for the most part I am not happy with the quality or performance of these appliances. The worst of all is the dishwasher ( 1500 series ).. I realize that it is not a high end product, but there should be a minimum quality/performance level for any major appliance. The dishwasher has always done only a fair job in washing dishes, but the most annoying thing is how very loud it has become in the past year... my previous dishwasher, which was of the same price/quality level, made by Kenmore never became so loud, even after ten years of use, and did a better job of washing, even at the end of its use.

I also have a Frigidaire electric range ( glasstop ) which is OK, but a rear and half after using it, the door fell apart while I was in the middle of baking in it.... just totally fell apart. I had to shut it off, waite for it to cool, and then figure lut how to put it all back together.... in this process, it became apparent to me just how cheaply this was constructed... now I check periodically that the screws holding the door together are tight... Never had to think of this in any other oven I've owned -ever!

The washer & dry ( front load, stacked, energy effcient ) are just OK... the dry is no problem.... the washer does a fairly lousy job with medium to larger sizes loads... it's called a super capiacity, but it does not doa good job on loads larger than small.

I would not recommend Frigidaire to anyone and will not ever purchase appliances made by this company again..
     
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Posted by Slimjim on 2010-05-16:
Frigidaire was one of the best lines out there until the early 80's when they were sold. They became quickly one of the worst, and I don't think they ever really have improved much since. Funny thing, even back then, their dishwashers were their weak spot IMO.
Posted by GenuineNerd on 2010-05-16:
Frigidaire quality went down the tubes ever since GM sold the brand to White Consolidated (now Electrolux.) When GM made Frigidaire appliances, they were built to last...a 1954 Frigidaire refrigerator my aunt bought brand new still worked up to 2005, when I moved out of my grandmother's/aunt's old house (I left the appliances with the house when I sold it.) Only repair done to it was to fix a broken door handle, which I jerryrigged back on using a TV antenna mounting bracket. And it was the kid of refrigerator that needed defrosting frequently. Over the last 18 years or so, my aunt's old Frigidaire was mainly a pop and beer cooler.
Posted by Nohandle on 2010-05-16:
I have two Frigidaire appliances in my home. A refrigerator that has "frozen up" several times and a dishwasher that I've never had a moment's trouble with. Granted, I don't use the dishwasher on a frequent basis and it is the Gallery Series for whatever that is worth.

I, too, Genuine Nerd have one of those oldies given to me. A White King chest freezer in the storage room. There's no telling how old that freezer is but an occasional defrosting and she's good to go for another year.
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Frigidaire Dishwasher
Posted by Tlaxtlax on 05/13/2009
MEMPHIS, TENNESSEE -- I originally purchased the 4000 Series Aquasurge in Oct 06. By summer of 07 it started having error code vo/uo and would start and stop either before it started washing or about 10 minutes later. The repairman replaced the control panel the first time, then put a rubber gasket around the thing to pull it out from under the cabinets some the next time, then replace the panel the next time! Finally Frigidaire replaced it with same model which broke down with same problems by the next summer! It was replaced again by Frigidaire since it was less than a year old and I have had this one repaired at least 3 times already.

I called Frigidaire Monday and said I want a replacement, but NOT THIS MODEL, but they won't replace until the repairman says it's not "cost efficient" to keep repairing it!!!

Oh, I've also had the various repairmen tell me it keeps breaking because:

A. It's too far under the cabinets (apparently this was wrong cause the gasket thing didn't work)
B. I wasn't keeping the rinse agent full (which I started doing and that didn't work) and finally,
C. My hot water is too HOT for the dishwasher and makes too much steam!!!

GIVE ME A BREAK!!! I will NEVER purchase a Frigidaire item AGAIN! Oh, did I mention, I have a Frigidaire stove and fridge and have had problems with them too????

One more thing. I am tired of calling customer service and getting foreigners who sort of speak English but have no clue about how American customer service should work!!!

I will be contacting my local news station's consumer reports department shortly. Don't want other consumers to have to deal with this junky dishwasher!
     
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Posted by Renee on 2013-07-26:
We wont purchase a Frigidaire ever again either. Tonight our 4000 series pld4555rfc0 died approx. 1 month after our Frigidaire refrigerator frs26hsa5b4 started freezing food on the refrigerator side.
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Frigidaire Dishwasher Worthless
Posted by CaryLee on 07/17/2008
FLORIDA -- I bought the Frigidaire Gallery Series Dishwasher GLD3451RDS0 new. It never worked right from day one. The warranty process was so complicated and when I finally did speak to someone they were extremely intimidating and rude; being sure to advise me that they could charge a fee for a service call and for any parts needed. I finally figured out the thing would work if I used delay start; so for a while I put the dishes in and waited an hour for the wash cycle to commence ... I was unhappy but could live with that.

A couple months later it stopped working all together, first flashing PF for power failure (so I reset the power) then EE (from which I could no response). A repairman advised me that the touchpads (controls) in these models are always bad and needing replacement. In other words, Frigidaire makes junk!

I would NEVER buy any Frigidaire product again in my life and most certainly would not recommend the company's products to even my worst enemy. I am now buying another new dishwasher because it is cheaper than repeatedly fixing this Frigidaire.
     
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Posted by tnchuck100 on 2008-07-17:
Just be sure the new one does not have the electronic controls. Get the old mechanical timer/sequencer type.

We just replaced our dishwasher recently. It took some searching to find a non-electronic one but we did. Their reliability is many times better than the electronic ones.
Posted by Anonymous on 2008-07-18:
I agree with chuck,it may be difficult to locate a dishwasher these days with a timer instead of a touch pad,but they are out there.

If you have a touchpad model dishwasher do not spray cleaner(windex,etc)directly onto the panel.Ive found in Maytag brand dishwashers that this is a direct cause of some touchpad malfunctions.

Good Luck!
Posted by Chris Polk on 2008-08-08:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on My3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you, so that I can personally look in to this matter in order to do so, please send me your contact information and the best time to contact you. I would also need your model and serial number and a file number, if available, so that I can research this matter.

Again, I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely

Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
Posted by Dan on 2013-05-09:
We have the Frigidaire Gallery Series and have the same problem (flashing EE). I will never buy frigidaire appliances in my life. Peace of crap...my stove and fridge have also problems.
Posted by Angela on 2014-01-17:
I bought a frigidare dishwasher and had to use delay and then went to ee just like above. I bought the matching stove at the same time and the burners have never worked right, I rarely bake yet we've had to replace the heating elements, both door handles have come apart several times, the glass wasn't sealed properly so it looks dirty and it has rust spots on the stainless steel!!! Now for the matching fridge - the freezer bins that came with it don't fit (not wide enough) so I've never been able to use them, I've had to replace all but one door shelf and inner racks plus when it is set on the same temp sometimes the food is Luke warm and other times it's started to freeze. Long story - quick ending. Fridgeidare is poor quality.
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