FRIDGIDAIRE=JUNK Noisy fridge, clogged washer, broken dishwasher
STUARTS DRAFT, VIRGINIA -- Two years ago, after purchasing our 1st home, we decided that we would use our tax refund to replace all of the appliances in our home. Keeping within budget, we decided upon the purchase of Fridgidaire products. Within 1 month the Affinity front load washer had clogged up so badly, it stopped running, still under warranty, Fridgidaire claimed my warranty didn't cover clogs.
After researching, I see that clogs are one of the major complaints with the affinity. I was so irate and after many calls, I ended up having them fix it at their cost. (I actually threatened to load it up and drop it off on the CEO's lawn, if they didn't do something about it!) Another month later, the dishwasher motor burned up, they agreed to pay for the parts, but not the labor (which is way more costlier than parts!) I paid $175.00 for repair work, only to have the water pump go out on it within weeks. Again, they offered me the same deal, however this time, according to the math, I could purchase a new dishwasher, for the cost of what this one has cost me having it repair of this one! So, I have a brand new, stainless steel broken down dishwasher that I only used for a couple months sitting in my kitchen!
It was when the repairman was here, looking at the dishwasher, when the refrigerator started a loud, vibrating noise, and literally stopped working right there! The repairman at no charge told me he believed it was stuck in defrost mode, and showed me how to repair it. It has been doing that same thing for the last 2 years, it will self defrost, kick off, everything will melt at least once a week. It rarely makes ice, and when the ice maker does turn on, the noise is so loud, I can actually hearing it rumbling upstairs with my bedroom door shut! Once, again, no help from Fridgidaire at all, except they will pay for parts, not labor.
We are a young struggling family, it took a tax refund to splurge and buy these appliances, so frankly, we cannot afford the cost of repair, or another refrigerator! So, 2 years later, I have a broken down dishwasher and a fridge that works only a few days out of the week! SHAME ON YOU FRIGIDAIRE!!! These appliances are designed and sold to middle class families, and I think it's a disgrace, that you would sell junk like this to people, then turn around and make us pay for repair on them! I don't know when I will be able to afford to get them fixed, and quite frankly, probably won't. I WILL NEVER PURCHASE THIS JUNK AGAIN!