Frigidaire Dishwashers Consumer Reviews - Page 3

CHICAGO, ILLINOIS -- I'm an aerospace engineer. If we designed airplanes as poorly as your dishwashers, then we wouldn't be in business. My Frigidaire dishwasher is 14 months old and began leaking from the hole where the heating element passes through the bottom. When I looked underneath, I found that the poorly designed nut which secures and seals the heating element was broken. This broken nut created a leak path through the bottom of the dishwasher. My hardwood floors in the kitchen are now ruined because of this poorly designed machine. I'm sick of your overpriced Chinese junk.

DUTCHESS COUNTY, NEW YORK -- I bought this dishwasher about 8 months ago, and the top rack never gets clean. I spoke to customer service, and they went through the whole troubleshooting list (like I did not try all of this), and then told me that I needed to get a professional appliance guy out to my house. I'm a Licensed Master Plumber :), so I know the dishwasher is working plumbing, and electrically. The dishwasher is designed wrong, it is flawed, and Frigidaire should stand behind their product and offer refunds.

Don't buy Model #FDB1050EM1, it's designed not to clean! They should advertise this dishwasher as a "Dish moistener" instead! Take this review seriously, especially from a licensed professional who has installed hundreds of dishwashers!! Under 1 year, they should give money towards another model!

SPRING HILL, FLORIDA -- We purchased all new PROFESSIONAL SERIES Frigidaire appliances in mid-09/04 for our new home. We went to an appliance store in our new town. ALL stainless steel - double door fridge, dishwasher, BI microwave and convection oven/range... we have had nothing but problems with the dishwasher - rarely does it get everything clean, the circuit board needed replacing less than a month after purchase, and to top that off, this is the 3rd whole top/plastic unit where the circuit board is located, that needs to be replaced.

After it washes the steam embeds what appears to be the soap into the plastic and it turns white... white that won't come off, on black plastic. It just soaks it in and stains it! It's a mess. The fridge ice maker doesn't work properly even after being replaced shortly after purchase. Although I am complaining about how cheaply made these products are, I blame myself for all of this since I walked into an appliance store and said NO FRIGIDAIRES!!

I always thought of them as "cheap". I was there to purchase Maytag's. The salesman told me how wonderful this company has become since Electrolux took it over blah, blah blah, and he sold us. He said we would be delighted and if not, come back to see him. Two weeks out with the fridge and one month out with the dishwasher problems I called him and reminded him of the conversation. I wanted him to replace the junk. Of course, he said no way. So, shame on me... but never again.

CALIFORNIA -- I have had three technicians look at my brand new Frigidaire dishwasher. I've had nozzles and circuit boards replaced and yet the machine still continues to leave dishes dirty with the added dimension of now having the dirt baked on. Seems the techs can't tell why the machine does not work and my opinion is that it is just designed lousy. None of the upper rack ever gets clean. I've taken to washing all dishes by hand.

One tech said I prewashed too much while the other said I didn't wash them enough. One tech said I need better dish detergent while the other said that didn't matter. Another said I needed a detergent power booster. All this leads up to the fact that it is really none of the problems mentioned but actually a poor performing dishwasher. I highly recommend that you avoid this dishwasher brand at all costs.

FLORIDA -- We have a dishwasher and refrigerator for 14 months. We have had repairmen out and problem still not fix. Today the service department of Frigidaire say they have no record of any technicians being out to fix our appliances. Too late for me but got online and you guessed it. Same complaints all over the place. Gee how I wished that I had checked online first. Frigidaire appliances are pieces of HIGH PRICED JUNK. Dishwasher is falling apart.

Refrigerator shelves falling down and now it no longer makes ice cubes. The appliances are 14 months old. We spent 21/2 hours on the phone today trying to get something done. I will do all in my power to warn potential customers to not buy Frigidaire.

FORT WAYNE, INDIANA -- We had a house fire and had to replace all our appliances. We bought all Frigidaire appliances... a Professional refrigerator /freezer and a dishwasher. We got them in May 2011. To date, we have had people here 3 times for the refrigerator and our dishwasher is dead... one year? Puleese, I had an old Maytag for 20 some years and it kept going and going and going.

The installer of our refrigerator damaged the trim and blamed us for it not closing. We called Frigidaire and they said they had never had a complaint about Stuckey's, where we bought it. Then, they sent a repairman and found that when they installed the trim, they damaged the freezer and made it sound like it was our fault for buying from Stuckey's. One year on a Professional Frigidaire dishwasher seems poor considering we had an old dishwasher that lasted 20 years. I would never buy this brand again and would not recommend it to anyone.

BORDENTOWN, NEW JERSEY -- Purchased at Lowe's in December 2008 our Professional Series Dishwasher (4000 Series) started to run a little rough and loud a few months ago. In the beginning it was so quiet you wouldn't even know it was on. Now we are unable to close the door on the dishwasher at all because it remains on at all times even though the buttons are not lit. The moment the door is shut it begins to make a very loud grinding noise. After two calls to different repairs guys I've been informed that the entire electrical panel needs to be replaced which will cost around $225 plus their fee to install it (new the Dishwasher was $499).

Numerous calls to Frigidaire were not productive. Now I'm finding stuff online complaining about the dishwasher catching fire. I could see if the thing was abused but it is only used three times a week. I would not suggest this product or any other from Frigidaire or Electrolux (same company same mentality). I wasn't even permitted to speak with a supervisor when I called to complain because it was not covered under warranty.

NEW LENOX, ILLINOIS -- Frigidaire Professional 24" Built-In Dishwasher Model: FPHD2481KF. Other than the finish on this line of products I could not be more disappointed. I have owned them for almost 2 yrs and have had service on the dishwasher 4x. The smell is terrible if it is not run every day. The dishes are cleaned half as well as the no-name model that this replaced. There is water (a lot) that sits in the bottom of the tub. If you open it during a cycle, get a mop because there will be a huge spot of water on the floor. All dishes must be prewashed prior to going through the cycle, even minced garlic gets caught in the food trap.

It's a very pretty appliance, but I need it to work well in order for it to be of any use. We bought the entire line of professional series products. The test kitchen that these were used in are an epic FAIL for passing. Each one of the appliances leaves more and more to be desired. Again, they are pretty, but I need them to function. I have been told, "sorry that's a design flaw, not a defect so we can't fix it."

AUGUSTA, GEORGIA -- Purchased dishwasher in July 2009 - installed in September after a kitchen remodel; first new dishwasher in 20 years and was looking forward to another 20-year run. Two years in and it needs a new motor. This from a 2 person household where the machine is run typically once a week, around the holidays a bit more. Through 3 people at customer service/repair the answer was "you should have bought the extended warranty". Someone ought to rethink employee training because I can't imagine them advertising the dishwasher with the tag line "will quit in 2 years so buy the extended warranty".

I won't be buying this product line again - I'd rather be making investments that pay me a return, rather than investing in poor quality craftsmanship. The cost of a new motor plus service call to install is less than a new dishwasher -- but I have no confidence that a new motor will merely get me another "2 years" ...and I could almost bet they'll push an extended warranty.

We purchased a wall oven, standard oven for the island as well as a dishwasher. The wall oven ceased to work the first time I used the self-clean. I waited many weeks for a replacement part and when it did not arrive and after some angry phone calls, Frigidaire did replace the oven (I have not used self-clean on my regular oven... too afraid to be without an oven for another 6 weeks!). The dishwasher, which was to be ultra-quiet and was for the first few months, started making loud groaning sounds.

When the repairman came and spoke to the customer service at Frigidaire, they knew within 2 minutes exactly what the problem was (They were obviously aware of the problem with these dishwashers). Frigidaire sent a new motor which looked after the problem. The motor has again given up the ghost and we cannot run the dishwasher when we are in the room because of the noise. It is also leaving a white film on all the glassware even though I am using Jet Dry religiously. I have not yet called the repairman, but I'm sure the motor has to be replaced again, this time at my cost as it is now 13 months old. I will NEVER purchase Frigidaire appliances again!