Frigidaire Washing Machines - Page 2

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14 reviews & complaints.

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Posted by on
SAN ANTONIO, TEXAS -- Typically I feel I have always been lucky in picking home items/appliances. But my front loading washer, Model # ATFB6000ES Affinity series, is less than a year old, doesn't spin, doesn't drain any more. For 'no spin' it says maybe 'add more clothes', I add more clothes, Or it says maybe 'take some clothes out' (might be too full), I take clothes out. I re-balance the existing clothes inside. I re-balance over and over and over. I have the drain hose going out to a bucket in the garage, I know there isn't a 'kink' in the hose. I run the 'just spin' cycle over and over and over just to remove the existing water drop by drop. this one load has been going for 8 hours now!!!! I had a load yesterday that lasted over 12 hours for the clothes to finally have the least amount of water dripping out of them as possible because I don't want to ruin my new Frigidaire front loading Affinity dryer!!!!

The service dept. for Frigidaire is closed the entire time of the Thanksgiving holiday until next week. No addresses of centers for repair or any phone #'s listed on the internet site of Frigidaire for repairmen here or in surrounding areas of San Antonio (where we live). I am very tired, I just finished cleaning up for a large crowd of Thanksgiving guests and would be so happy if I didn't have to deal with the fact my kids have loads of clothes that must be washed before back to school on Monday.

Already had problems with my new Frigidaire Dishwasher. (Just a few weeks after I purchased it) Beware!!!!!!!
     
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User Replies:
Anonymous on 2007-11-24:
Might sound silly, but have you tried just unplugging it for a few minutes, try to reset the onboard electronics?
LaurieLyn on 2007-11-24:
Hey thanks!! Rebooting sounded good to me yesterday since my cable box needed it . I thought wouldn't it be so easy if all I needed was to reboot my washer and it would work!!! I'll let you know!!! Thanks
Anonymous on 2007-11-24:
Worth a try, I make no promises.
LaurieLyn on 2007-11-24:
Thank you for trying. I hear it beeping now. It didn't make it past 5 minutes. If you have any more ideas please let me know, I will try anything to get it working again!!! Thank you for trying, it was nice to have your insight, because I have run out of ideas. Thanks again.
DebtorBasher on 2007-11-24:
Bring back the old wringer washers, clotheslines and clothespins anyday. If the clothesline breaks, just hang a new one.
LaurieLyn on 2007-11-24:
I might have to resort to line drying. Only bad thing at this point it is raining!! Maybe a line in the garage.
qualityappliance on 2007-11-27:
there is something stuck in the drain pump sump, small sock, shoe lace, change, who knows. Sad to say, but this is not that uncommon of a problem for families with children. After you get the sump cleaned out remember to check pockets. Rubber backed rugs are also a no-no.
Good luck

Added note: Unless you get a nice service company to push a claim through this repair is NOT covered under warranty.
LaurieLyn on 2007-11-27:
You are correct with the drain pump lint basket needing cleaning but the main problem was the drain pump had gone out. I had an extended warranty with Best Buy where I purchased it and there wasn't any charge for the cleaning or the pump replacement.. They were out today.. The manufacturer warranty had expired one week ago and the drain pump went out 3 days later. Thank goodness we saw a need for the 5 year warranty !! Thank you. You were right about the lint trap but I won't be able to get to it in the future to clean it unless I take the whole machine apart and am able to get to the lint basket inside the drain hose. Oh yes, by the way: there were several rolled up dollars stuck inside!!Extremely clean dollars..
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In response to earlier post
Posted by on
In response to the front loading Frigidaire washer that I posted on 9/10, I would like to say that the "burn" marks from my washer were caused by clothes getting caught in the hole of the drum and when the washer would go into the spin cycle, the clothes were stuck while the washer was spinning and thus gray and brown friction marks and tears would were the end result. Some were wondering why a washer would leave burn marks, just a clarification.
     
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Slimjim on 2009-09-11:
It would be more helpful to just post this with the original review.
Anonymous on 2009-09-11:
Agreed, but thanks for the update.
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Poor Design
Posted by on
TAMPA, FLORIDA -- In general, this is a poorly designed appliance. As noted in other reviews, it has problems draining water during certain cycles. Since it tends to hold water, you have to keep the door propped open or you get a lot of mold inside the washer. The detergent drawer has been replaced twice. It tends not to slide easily, so the plastic cracks and leaks.

Frigidaire is no longer a high end producer of appliances.
     
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Front Load Washer
Posted by on
SELMA, TEXAS -- We purchased a Frigidaire Gallery front loading washer with 11 cycles - heavy duty - extra large capacity in about 2005. Within 13 months it stopped working. We called for service from the 1-800 number on the pamphlet. We were told that the warranty had expired. We paid $500. to have it repaired.

Now, Jan 2009 it is leaking....
Company Response 01/30/2009:
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
     
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BokiBean on 2009-01-30:
Great to see a speedy and courteous reply from Chris @ Electrolux.
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