Frontier Communications

Worst Repair Service Ever - Customer Service/repairs
MARION, NORTH CAROLINA -- On 4/18/13, I contacted Frontier due to static in our landline. I was told the repair would be done on 4/22/13. On 4/22, the ...
-- Informative Posted by Cleversole2002 on 05/06/2013

Very Poor Internet and Repair Service - DSL
HUNTINGTON, WEST VIRGINIA -- When we first moved here about 6 years ago we started with Frontier phone and DSL. Every time it rained our internet would stop ...
-- Complaint Posted by Jfox1970 on 04/24/2013

Worst Tech Support - Internet -- Complaint Posted by Camohunter247365 on 04/18/2013

Awful Internet Service - DSL Internet -- Complaint Posted by Rkapahi on 03/16/2013

Absolute Worst Customer Service - Internet Service -- Complaint Posted by Tbroadsword24 on 01/03/2013

Phone and Internet Service Are Inconsistent - Phone and Internet Service
DURHAM, NORTH CAROLINA -- I have had Frontier phone and Internet service since May 2012. When the service works, it is fine but at least four or five ...
-- Complaint Posted by Sherlandpeterson on 09/18/2012

Awful - Home Repair of Slow Connection Speed
MARTINSBURG, WEST VIRGINIA -- We pay for at least 3mg, but in reality, we only get 1. So we scheduled someone to come out to repair the connection. A gruff ...
-- Complaint Posted by Lisa438 on 09/11/2012

No competition = horrible service - "land lines" phone service
PALMYRA, INDIANA -- Something has gone terribly wrong. The divestiture of Bell Telephone in the 1980's was supposed to bring about better service ...
-- Complaint Posted by Smingus02 on 09/04/2012

Worst Experience I Have EVER Had With a Company - Internet/Home Phone
PULLMAN, WASHINGTON -- I hate Frontier Wireless. They are the most worthless company ever to be in existence and the only reason these crooks are still ...
-- Complaint Posted by Ilove_linnea on 09/03/2012

This Company Could Not Be Worse. - Home Internet Service.
FORT WAYNE, INDIANA -- Used bait and switch advertising techniques and continue to over-bill me month after month after month. Started billing me for ...
-- Complaint Posted by Ksteckbe on 07/19/2012

Is this even a real company? - Residential phone service.
COEUR D ALENE, IDAHO -- Oh. My. Gosh!!!!!!!! After being a customer of Verizon for 10 years, I've had Frontier forced upon me from a buyout. I've been ...
-- Complaint Posted by Schuette737 on 06/04/2012

They just SUCK
BOTHELL, WASHINGTON -- Let's just start off that they are horrible. Not only are the rude, they are unreliable. I was told 8-12 so I wait, I call customer ...
-- Complaint Posted by Hmsjump on 06/03/2012

Poor Service From the Frontier Communications Lynnwood WA Office. - High Speed Internet Installation.
REDMOND, WASHINGTON -- Being from India, I feel a bit embarrassed when people in this country ridicule outsourced customer support. Frontier however ...
-- Complaint Posted by Rvndpr on 05/25/2012

Refund Well Overdue - Frontier Internet Cancellation
PORTAGE, INDIANA -- We cancelled our Frontier account in December 2011... had no standing contract so there was no problem with cancellation. We ...
-- Complaint Posted by Sheryl_coates on 05/07/2012

What can I do when my contract is unfullfilled? - phone and internet service
FORT WAYNE, INDIANA -- On January 7th, 2012, Frontier mistakenly disconnected 'my' home service when I had called from my parents home to have 'their' ...
-- Question Posted by Brushhand on 03/28/2012