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Fry's Foods


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Questionable Meat Quality
Posted by Knottybarbie46 on 12/28/2011
MESA, ARIZONA -- We are Snowbirds from Canada. We shopped at the Fry's on Ellesworth Rd as it was close. I was amazed that it was impossible to find FRESH CHICKEN of any kind, no legs, thighs, breasts - THEY WERE ALL FROZEN AND SOME WHERE IN THE CASE - THAWING OUT. NOWHERE DOES IT SAY THAT THE IT HAS BEEN 'PREVIOUSLY FROZEN'. ALSO THE 'JOHNSONVILLE BRANDS OF SAUSAGES-SAME THING. I did ask a meat manager WHY THIS WAS - his reply was that they don't have a meat cutting dept. there and also costs - cheaper this way and that is the way it comes in.....ALSO HAVE A BEEF WITH THE BAKERY THERE - THEY PUT OUT BREAD DAILY - WE LIKE 'RYE' AND MOST OF IT HAS BEEN FROZEN AS WELL.....this is foreign to us in Canada - our stores have both FRESH AND FROZEN AND THE PROBLEM WITH BUYING THIS FROZEN STUFF IS YOU CANNOT
RE-FREEZE IT - WE LIKE TO BRING HOME 'FRESH' AND PUT INTO CONTAINERS WITH SMALLER PORTIONS TO FREEZE AND USE LATER.......MOST CANADIANS ALSO HATE THE BREAD PRODUCTS - it lacks the flavour and quality of baked bread back home. A lady told me it is in the 'milling process'. BECAUSE OF OUR COMPLAINTS WE NO LONGER SHOP AT FRY'S.....WE BUY OUR FRESH AND QUALITY MEATS WHICH ARE ALWAYS FRESH, SOME STORE MADE AND FREE OF MANY ADDITIVES AND THAT STORE IS... SPROUTS... AWESOME VEGGIES, FRUITS, MEATS - WE LOOK FOR THE SPECIALS AND SOME THINGS ARE A LITTLE MORE $$
BUT WE ARE USE TO GETTING QUALITY FOODS.

     
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Posted by Anonymous on 2011-12-28:
Fry's has the best quality of meat over other grocery stores. I like their bakery as well. I find that their food is fresh. I wonder if it's just this location that is lacking in fresh food. I don't know how far east you are, but there's a really good Fry's on Power and Baseline. I would also recommend trying Safeway as well.
Posted by Anonymous on 2011-12-28:
Fry's is my favorite grocery store.
Posted by Anonymous on 2011-12-28:
Mine too Wally. Unfortunately, there isn't one nearby so I go to Basha's. They're prices are usually higher and the selection isn't that great. But when Basha's has sales, they are worth shopping at.
Posted by azspots on 2011-12-28:
There are numerous Frys in the east Valley that have butchers...find one. Sprouts has a great open meat counter. If you hate the bread here...bring a storage container of yours. Part of travel is things are not the same. If you like them the same, stay put. Lastly, as a year round resident of Arizona, may I respectfully request you do NOT do your shopping on the weekends or after 6pm on weekdays? That is the only time WE have to shop. Thank you, kindly.
Posted by drugdoc121 on 2011-12-28:
I have to echo azspots' sentiments. It's like going to Europe and complaining that things are so un-american.
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Free subscription for Good Housekeeping
Posted by Sla on 11/04/2007
MESA, ARIZONA -- During the month of October for cancer awarness if you purchased from many articles a total of at least $23.00 dollars you were offered a free subscription of " Good Housekeeping". The coupon was on the back of the receipt & this of course was then filled out & sent to the proper channel. However, I discovered I didn't have the coupon on the back of my receipt & called the store to see what could be done about this. They had me call ( Kroger) & the gentlemen I was to contact was on vacation so they gave me the name of [removed] I left her a message & several days passed with no reply. Called once again filled her in on her the problem, once again no reply.

I then got a hold of Daniel who worked very well for me. I gave him the info along with the receipt #, date & the purchases I needed. Few days went by & he said all was finally ok, he contacted the proper dept for the coupon to be sent.

This was on Oct 23. I needed the coupon by Oct 30 to send off for the magazine. As of today November 4, I have received nothing.

It must be nice to work for a company, get paid & not do a very good job !!! Maybe I could join that dept? The mail might be slow, but give me a break. Your Customer service in the end sucks !!!

Sharon
     
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Posted by jktshff1 on 2007-11-05:
Read it while you are standing in line.
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Attatcked by Employees
Posted by J5 on 03/19/2007
TUCSON -- Early this morning, the 19th of March, I felt like a snack, so I decided to walk down the street to the nearest Fry's grocery. I got more than that for which I had bargained, and no food to boot.

I had intended to purchase a pint of Ben and Jerry's for my girlfriend, and a frozen pizza for me. To keep the food cold on the walk back , I use a frozen food bag with ice packs, and I had worn my backpack since I was on foot and the walk is over a mile each way. I also had in my backpack an 8-pack of "fun size" candybars, miscellaneous tools, my keys, some cd's, a pair of headphones, two micro SD cards, a USB drive (in a case), a pair of binoculars and $150 hidden inside the case for the USB drive.

I can never remember the current kind of Ben and Jerry's my girlfriend is keen on, and since she was still asleep (and not wanting to call and wake her once I was in the store) I figured I'd just grabthe lid from the previous pint and refer to it as needed.

Yes, I realize I could jave just written it down, or stored it on my phone, or whatever, but it seemed simple enough (and quick) to just take the lid from the top of the recycling and stick it in my jacket pocket. This would be my undoing.

For when I attempted to pay for my three items, the cashier (who I believe dislikes me anyway) demanded to inspect the contents of my pockets.
*- the backstory, or why I think that cashier dislikes me-*
Once about a year ago, when I had forgotten my "vip" card, and I was the only shopper in line, he wouldn't just scan one from the pile behind the counter. Ok, says I, let me have a new one. So he hands me the card and attatched paperwork, which I seperate and immediately return the plastic to him for scanning and subsequent discount. No good, says he, you have to fill out the form. He was all about making me fill out the form. So I start writing "b-l-a-n-k" for my name and "123 any street" for my address. He stops me saying, "they won't take that." With a derisive chuckle in his voice, he repeats the elocution, this time adding,"That's not even a real address," and trails off.

Ah yes, thinks I, the appeal to the elusive, authoritative "they." Checkmate, thinks he, or so I would imagine.

"Ok," I said,"Sorry about that, let me have another." After heaving a sigh, he presents me with another form. This time, I am careful to indicate my full name "Jonathan Q. Public, esq.," residing at 1040 Taxation Highway, &tc., and so on in such a manner i gave the appearance of legitimacy. The fact that I refused to put my real name and address down escaped Captain Brainpower until I was at the door, at which time he hollered a sarcastic question about my form: "Your last name's Public?"

"That's right," says I, "John Q. Public, that's my name." So I don't think he likes me. That incident pales in comparison to what happened this morning.

So as I was trying to pay, got an odd look on his face and said something like,"I need you to also pay for that ice cream in your pocket." I told him,"It's just a lid," whereupon he replied, "well i need to see it." I said,"you can see it, that's why you're asking me about it. " That may have been a poorly worded utterance on my part, but what of it?

The cashier then refused to let me pay for ,y items, so I began to walk out, while he followed me, tried to block my way, and actually put his hands on my at one point, but let me leave. The incident gets worse.

As I walked from the parking lot and stepped onto tje sidewalk, I heard someone hollering "Hey!" and so on, then the sound of approaching footfalls. Two Fry's employees began to aggressively interrogate me as I walked down the street.
Then one of them grabbed my backpack and tried to pull it off me, which i did not allow right away. One of them punched me in the head whule the other kept trying to get my bag off me. Soon I was tired of being punched, and I was not fighting back, not wishing to commit any criminal acts, a restraint which is beyomg Fry's employees. I was trying to undo the chest srap and slip out of the pack, when they threw me down in the street and pulled off my bag, with which they retreated into the store. One motorist had stopped, I guess to watch, but he sped off when I called to him. I tried to calm down, and started to walk home, fuming, when I realized they had my bag in the store.

I went to get it back, and after a threat from one of the employees to knock me down again, and an accusation that I stole the items in my bag, I got my back pack returned, missing of course! everything but my keys, my ice packs, and some tools. I thought I was supposed to have taken ice cream.

I ask, who are the criminals? I wish I had stayed, caled the cops and pressed charges. I did not know how long that might take, and at this point I just wanted everything to be over and never see Fry's again. In hindsight, I should have stayed and pressed, but I had a vitally important Doctor's appt. very soon, and I could not afford to miss that appointment.

I am humiliated.
     
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Posted by Skye on 2007-03-19:
I don't understand why you still haven't contacted the police regarding your missing items?? Did your doctor appointment take all day?? I think something is missing from this complaint.
Posted by Skye on 2007-03-19:
Also, since you claim they assaulted you, you should of called the police. Why would you let an assault go??? Or the missing items from your backpack???
Posted by rah332 on 2007-03-19:
if you were on their property, they may have a camera and filmed the incident. that would be your proof of the abuse you were subject to. get a lawyer involved in the case..
Posted by Anonymous on 2007-03-20:
Well whether you were stealing or not, they cannot approach you like that.
Posted by Anonymous on 2007-03-20:
I agree with all above statements and I think if you are for real, you should call the police NOW!
Posted by heaven17 on 2007-03-20:
Your reasoning for the cashier disliking you is flimsy at best. I just get the weird feeling something is missing here.
Posted by Anonymous on 2007-03-20:
Yeah, something's not adding up here.
Posted by Anonymous on 2007-03-20:
You lost me when you tried to tell us that you had to bring the lid with you because you couldnt remember Chunky Monkey. Also, it makes no kind of sense that you would be assaulted then walk home without calling the police on the spot.
Posted by warddw1526 on 2007-03-20:
A good story, whether or not I belive it completely. Thanks for giving me something to do while at work.
Posted by tickytack on 2007-03-22:
Aside from the pretentious writing style, I have to say I'm just not believing this at all.
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