I have had my new Fujitsu Tablet PC for about 32 days now, and just had my first experience with Fujitsu customer service. I wasted much of my busy workday yesterday and got nowhere. I now regret that I bought from Fujitsu and am dreading the thought of being at their mercy for the next three years. It's too late to return it, so now I feel like a hostage.
I regret that I bought Fujitsu. As the owner of a small company, I buy several computers every year and have never felt this way. I really wish I had stayed with Dell and Toshiba, etc.
Customer service is a joke. Computer failed from the start with a hardware problem, fought until replacement was given then screen failed year and half later. Poor product. 4 Replies - Latest reply on 10/10/2007Add reply
Faulty hard drive in 3 months
LAS VEGAS, NEVADA -- I bought a brand new 100 GB hard drive for my Fujitsu Laptop. I was being activated by Pres. Bush to go to Kuwait for this whole war on Terror. I wanted to have a hard drive big enough to put some movies ... read full review1 Replies - Latest reply on 07/19/2007
I've owned my Fujitsu laptop for almost 2 years now. I use it constantly. It is on about 10 hours a day.... i lug it around everywhere. Drop it... kick it.... you name it... Well ok, maybe I don't kick it. But I've been quite impressed with it. Works pretty well for all it has been through. Add reply