Furniture Row

Poor Business Practice
Worst company to deal with. A couple of years ago I decided to open an account with Furniture Row. I received a $5500 credit ...
-- Complaint Posted by Joey5701374 on 06/27/2012

Bad News - King size bed frame and matching bedroom.
COLORADO SPRINGS, COLORADO -- After purchasing this furniture it nearly took us forever to get it. No one knew what was going on with our furniture and no ...
-- Complaint Posted by on 03/27/2012

Identity Theft Is Ignored - Credit Account
DENVER, COLORADO -- In the summer of 2008, just before my ex slapped me with divorce papers, she went out and orderd about $5000 worth of new furniture. ...
-- Complaint Posted by Mikeschell303 on 01/18/2012

Terrible customer service - Entertainment wall unit
CHARLOTTE, NORTH CAROLINA -- On 10/1, I purchased a wall unit from oak express after having the sales person check for availability. The sales person (Ryan) ...
-- Complaint Posted by Jmcphe222319 on 10/30/2011

Great Prices if you can actually get the product! - No Furniture After Purchase
KENNEWICK, WASHINGTON -- December 1, 2010 we went to Furniture Row to purchase a couch and love seat for our new home. We purchased a large house so we ...
-- Complaint Posted by Rjewing99 on 02/19/2011

Fabulous - ALL AROUND! - Couches, Recliner and Chaise Lounge
We purchased a couch, love seat, recliner and chaise lounge from Sofa Mart at Furniture Row. They were wonderful. The salesman ...
-- Compliment Posted by Warbosox on 02/17/2011

Can I have my couch please??? - Cheers brand "Cloud" Leather Sectional
GRAND RAPIDS, MICHIGAN -- We bought this sectional in November and were promised delivery by Christmas. I picked up 5 of the 6 sections a few weeks after ...
-- Complaint Posted by Bigvander on 12/19/2010

Terrible customer service - Sofa Mart's North Little Rock Customer Service
NORTH LITTLE ROCK, ARKANSAS -- First let me say that I know several people that have purchased from Furniture Row for years and have been very happy with their ...
-- Complaint Posted by Amyjeang on 06/18/2010

Poor Service - Couch delivery
BILLINGS, MONTANTA -- We purchased a couch 4/2/2010 at the Billings Montana store and were GURANTEED it would be delivered in 3 weeks-that was 7 weeks ...
-- Complaint Posted by Deer1290 on 05/21/2010

Terrible Service - Platform Bed & Mattress -- Complaint Posted by Onesweetwirl on 02/25/2010

Bad Quality of products
MADISON, ALABAMA -- We bought a dinning room set from furniture row in January '09. It wasn't delivered until April '09. After 3 months, the finish ...
-- Complaint Posted by Jasonbseay on 08/20/2009

Furniture Row Furniture Is Horrible - Dining Room Tables
IDAHO FALLS, IDAHO -- We purchased a dining room set (Kahlua) in November 07, within a month the top of the table started to crack and raise. We exchanged ...
-- Complaint Posted by Sbidaho on 04/14/2008

Sale items - sofa set
LUBBOCK, TEXAS -- I bought a sofa, love seat, and 2 chairs on sale. I could see that they had a few dings in the wood, I assumed from shipping. ...
-- Complaint Posted by Disheartened on 05/12/2007