Do not get VIP pass
Never get the VIP Backstage Pass. The number they gave me in the packet was wrong and did not allow me to access the online content, then when it told me to try again later it still did not work. So I ... read full review4 Replies - Latest reply on 12/24/2009
Poor Customer Service and policies!
ESCONDIDO, CALIFORNIA -- Ok so I bought my daughter an mp3 player at FYE formally known as Wherehouse music yesterday. It was not very expensive only 19.99 but she's only 9 years old and it was intended to be a "starter" for ... read full review11 Replies - Latest reply on 10/06/2013
Art of Thievery
BEAVERTON, OREGON -- FYE sells used and new DVDs higher than new DVDs at retail stores. For example, you can buy brand new Disney animation DVDs for 19.99 at most stores, but with FYE, it sells 24 to 40 dollars for used ... read full review10 Replies - Latest reply on 08/30/2013
Signed up for the VIP club but declined, repeatedly, to get magazines, however, a month later I have to spend over an hour on the phone cancelling the four random magazines they signed me up for. Almost one hundred dollars of product I do not want, and not only did not ask for I SAID NO.
When I tried to complain at the store, I was told by the manager, that since I didn't have my receipt he wouldn't help me.