Gateway One Lending

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Outrageous Fees and Unwilling to Help
Posted on
Rating: 1/51
DO NOT DO BUSINESS WITH GATEWAY ONE LENDING - If you already have an account with them, I strongly suggest that you have it transferred somewhere else or you may end up in the same situation as me.

We have recently become unable to make payments to them on time due to a job loss. My family of 5 are now trying to survive on one income plus meet all the financial obligations. We've been making the payments to Gateway One usually within 2 weeks after the due date for about the last 6 months and now with a year left on the loan, I thought I may be able to pay it off with our tax refund only to discover they have added thousands to my balance which has made and immediate payoff an impossibility. I can understand them charging me late fees within reason but this is outrageous!

They call and harass me constantly as soon as the payment shows past due but they are unwilling to provide any help or solutions to my situation. I've asked, begged, pleaded but "there's nothing they can do" which is a complete lie. So that leaves me stuck in a loan with my hands tied which at this rate I'll never have the ability to pay off.. no, wait - I'll find the money somewhere -I refuse to pay this "company" any more of our hard earned money than absolutely necessary.
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User Replies:
Critical_level2 on 02/28/2013:
You have spoke to them in the very beginning, they may have been able to modify the length of the loan to lower the payments so you would be able to make them on time. By making all the payments late for the last 6 months, you are now a risk to them and have started to become a liability. I would suggest speaking to someone in management and see if maybe you could refinance at a lower payment. I would extend you loan time, but it would lower your monthly payment to be more affordable so you could pay it on time.
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