GBY Liquidations

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Fraud
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BILOXI, MISSISSIPPI -- We have purchased the Polo Ralph Lauren from GBY liquidation (located in Biloxi, MS) but they shipped us a counterfeit product. The owner of GBY says it is an original product, so he will provide us with the supporting documents. However, he made excuses all the times (sometimes he says he is traveling South Africa or New York to get an information etc.) and never provide any supporting information.

Therefore the goods were scraped in customs yards with a huge penalty.
In addition, we remitted of USD38,500 for other polo order prior to arrival but he did not shipped the goods nor he did not refund us the money. He was very generous at the very beginning of the business, but all of sudden he changed his face and stopped communication. He did not reply to my phone calls or email request.

We even sent out an official letter through lawyer, but he did not response to the letters. I thought GBY is reliable company to deal with.

That's why I am very disappointed at their unexpected reactions.
I would do anything to collect the money.

The Polo Ralph Lauren product still in their home page saying that is good for Korea. Please do not deal with GBY Liquidations if you do not want to go through such a case.

Please also share with me your thought how to collect the money from GBY Liquidations and how to let more people knows about GBY Liquidations fraud. I strongly believe that all business people should know about the case to prevent any future fraud.
     
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Anonymous on 2008-11-13:
You might also want to contact Polo Ralph Lauren to let them know about the suspected counterfeit products.
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GBY Liquidations Is A Rip Off!
Posted by on
MISSISSIPPI, MICHIGAN -- I ordered 500 pieces of clothing from GBY. I was told they were high end clothes. I paid 2700.00 For these so called high end clothes. When they arrived I sorted through them every single piece was damaged. Sweaters with huge holes in them jeans with ink all over them unrepairable rips, tears, dirt, every single piece was damaged in some way. When I finally got the owner to talk to me several weeks later he told me I bought them so deal with them and maybe I could fix them. They treated me like I made the mistake and then they tried to sell me some more. Don't think so. They said they would send me some replacements. They sent about 300 pieces of some of the dirtiest clothes I have ever seen, stained, dirty, smelled, old, and used not what I paid for I could have gone to a yard sale and got better GBY is a joke they will take your money and send you whatever then tell you to deal with it don't deal with them they are a rip off!!!!

And they lie they will tell you how great their stuff is and it is junk!!!!!The BBB should check them out !!!!

     
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Anonymous on 2007-08-22:
Good info.

I normally do not purchase bulk clothing from liquation places. You never know what you will get.

I guess this is useful if someone does this to resell them on eBay. Got a friend that does that.
Anonymous on 2007-08-22:
Another good reason to never buy anything from eBay.
closeoutbuyer on 2008-03-17:
What
GothicSmurf on 2008-03-17:
I just went to their website and it's an eBay type thing where every thing is sold in lots and sold as is.

After reading their site, it sounds like they are selling junk and just trying their hardest to get rid of it. From their site:

(A) All goods are sold "AS IS" and all Sales are final. There is no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability. No Exchanges, Refunds or Credits. Having said that, we do our best to manifest as accurately as possible our pallets, or explain as accurately as possible what, to the best of our knowledge and beliefs is included in each load/pallet. If for example you purchased an electronics load, and you received clothing, then of course we will fully compensate you for this. If for any reason, you are unsatisfied with a purchase from us, contact us within 48 hours of receiving your order and we will do our best to make you satisfied. This is not 100% accurate and "straight-forward" business, and we do our best to be as descriptive as possible with the information available to us, however, we would be lying if we said mistakes don't happen - they do - so please get in touch with us if you are in any doubt about anything, before or after you receive your order. Please keep in mind that we are in this for the long haul, and maintaining a high number of loyal customers is our goal - if you cannot make money with our products then you will not re-order from us. Our objective is to make our loads as profitable as possible to you so that you may keep coming back for more.
closeoutbuyer on 2008-03-17:
I saw a complaint on this forum and had to reply, I normally wouldn't regarding the lady who purchased the clothing. I have been buying High end clothing lots from GBY liquidations for the last 5 years and a magnitude of other products. I have a retail store and buy 75% of my goods from them. I find them to be nice and straight forward professional people.

Did you buy returns is what it sounds like I buy overstocks which is all new with tags. You stated they even sent you 300 pcs free and you weren't happy with that I'm afraid you just cannot make some people happy. I have referred many customers to them at GBY and everybody seems to be happy and making money. That is my comment on this topic. I will continue to buy from GBY and will recommend anybody who is thinking of getting into the closeout business to call them. I have bought from other companies and can really tell you some nightmare stories.
cashbuyer4 on 2008-12-01:

GBY Liquidations sold me a truck load of tools. I made 5 times the amount I invested. I would highly recommend them. They were honest straightforward and helpful. You have to understand that when you buy liquidations you are not buying brand new. If you are buying brand new go to Macy. Thank you for treating me fairly and professionally

ivan on 2009-01-12:
I bought from Jeff 1000 pcs. it was awesome,I have sold 4oo plus pieces and have doubled my money. When I am done selling this load I will buy again and highly recommend them.
NYC Outlet on 2009-02-10:
This lady sounds like she was a nightmare. The guy sent you 300 free pieces and you still weren't happy. That figures. Why don't you go to Macys and buy it off the rack.I have bought many deals from different companies some good some bad that is the risk you take on closeouts and salvage.These guys are a great company. Overall the good out weighs the bad. I don't buy that all 500 pieces were bad. I have bought from these guys and the worst I ever seen in a load was 7-10% on a load. Small things like a button missing or an alarm tag forgotten. I always make money on eBay and flea markets.
Tom
jktshff1 on 2009-02-10:
Sounds like the lady needs to do her research.
Lucky Me on 2009-02-13:
Why do I sound like a nightmare? It was GBY that was the nightmare, I don't care if you buy it or not you wasn't the one that received the junk clothes for 2700.00 I have no reason to lie yes they sent me 300 free pieces that the goodwill would turn down!!I used gloves to sort through the used yard sale clothes they were gross If I want to pay retail I would have gone to Macy's that was the purpose of buying from GBY to resell and make money what a joke GBY is but good luck with your 7-10% on a load Don't let your mouth over load your ...
Brian on 2013-02-22:
how come they have subway phone number on their website???
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