DAYTON, OHIO -- Stay away from this disgusting institution!
2 Replies - Latest reply on 06/06/2013Add reply
I changed my address in November of last year in anticipation for my move in December. The company did not send me a bill until May when apparently my promotional interest period expired an I was already 69 days late on a payment. I have never been late before and the amount in question was 48 dollars. Now I have this stain on my credit report that the company refuses to amend on the basis that they never received any returned mail so I must have gotten the bill. Give me a break! Why would I let my credit take a hit over $48??? Stay away from this company! Oh and then won't even respon to my BBB complaint.
Won't Accept Money!
EVERYWHERE, UTAH -- Hey I am currently trying to pay my settlement off with GE money I owe $431.00 left on my account but they refuse to accept my Debit card while my account is current! they demand a money order or a routing ... read full review4 Replies - Latest reply on 09/10/2012
I ended up getting a Care Credit card through GE Money Bank because of health problems our dog was having. At first, they were very nice. Then, although they knew when I was paid each month, they started saying I was late all the time (it was 1 to 2 days at most) and they would not change my due date. Finally, I got the due date changed, but they had added all kinds of huge late fees to the account.
1 Replies - Latest reply on 07/06/2010Add reply
After that initial period, they started adding all kinds of interest charges to the balance, and they also cut me off from additional credit, but they keep charging these fees to the card. I am very upset with how they handled this whole situation and wish I could find someone else to take this debt until it is paid off.
ORLANDO, FLORIDA -- I became ill and had to retire on medical leave, had an account with GE money bank. Called customer service several times about a promotional sale they had at Carvin Music Supply. Had not missed a payment always sent more than payment amount, even doubled up a couple of times. At the end of the year GE added interest back on balance and that was not in the material I received. I called and asked if I could get a lower interest rate since I was a good customer. They told me on several occasions it couldn't be done.
This just goes to confirm what I already knew credit card companies just want to keep you in debt even the good paying customers.
This is such a shame!!!!!!!!!!!!
I've been a loyal paying customer of PayPal/GE Money Bank credit card going on 6 years. Not once have I ever asked for a credit increase. My limit was $700. It's always been my emergency credit card (Ok, so I really like EBAY) and have rarely carried anything close to the limit. I just got a letter telling me that they had lowered my limit to $280. It was based on AVG CREDIT UTILIZATION ON REVOLVING/OPEN ENDED TRADES. LMAO - What does that mean? I charge something and then pay it? I called and of course the person in India couldn't tell me what that means but she did say that perhaps in the next year my credit limit will be raised. If anyone here can tell me what that means, I'd appreciate it.
3 Replies - Latest reply on 11/09/2009Add reply
I'm thinking it's just another way of saving them money and irritating customers.
Way To Support Your Troops
NORMAL, ILLINOIS -- GE Money has been nothing but a hassle. Let me start by saying my husband has never once been late on a payment. He was deployed and told the company that he needed his interest rate changed to 6% under ... read full review1 Replies - Latest reply on 03/05/2009
Illegal Credit Practices
MICHIGAN -- I have three accounts with GE money bank. Recently, my care credit account was closed on behalf of this company. This account is paid in full. Now I have received two more letters concerning my Walmart ... read full review3 Replies - Latest reply on 11/17/2008
SALT LAKE CITY, UTAH -- Well - they are really coming down hard on GE Money in New Zealand - too bad the US Government does not seem to be PROTECTING the US citizen from GE MONEY'S FRAUDULENT BUSINESS PRACTICES
1 Replies - Latest reply on 01/08/2011Add reply
GE Money misled customers
Friday, 14, Nov, 2008 11:42AM
GE Money has admitted misleading 3,660 of its customers, by charging interest during what was supposed to be an interest-free period.
It will now refund them just over $3 million. The customers all bought goods from [snip] and Bond and Bond stores during a Pay Nothing Until July\August promotion last year.
A Commerce Commission investigation found customers who did not pay off the loan by an early exit date were then charged interest from the time of purchase.
GE Money promises to send all impacted customers details of their refund by the middle of December.
Incompetent Customer Service
ORLANDO, FLORIDA -- I am writing this review after many months of frustrations and late fees caused by a faulty website that continually posts payments as being late even though the payments were made several business days ... read full review3 Replies - Latest reply on 10/27/2008
MAINE -- This company has the worst customer service I have ever seen. They were horrible 10 years ago and they have just increased to outrageous! They use check 24 but they hold onto your check until the past due date, then they charge you a late fee and interest on the late fee. Their over site commission says so what and they just continue to screw people.
1 Replies - Latest reply on 02/21/2008Add reply
Don't run fly away from these people. They SUCK!!!!!!!! You will be screwed and no one will help you. They are allowed to break the law.
Horrid Customer Service
EL PASO, TEXAS -- I made a payment by phone (automated) on 9/26/07. The money was removed on 10/1/07. On 10/6/07 I called asking why it hadn't been posted yet. I faxed a copy of my bank statement. Nothing was posted ... read full review1 Replies - Latest reply on 10/27/2008
Boycott GE Money
Let your favorite retailer know that you won't do business with them until they get rid of GE Money. GE Money's retail "partners" according to their website are:
http://www.gemoney.com/contact_us/retail_partners/index.html ... read full review3 Replies - Latest reply on 11/13/2007