Geico Corporation - Page 3

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1.0 out of 5, based on 12 ratings and
62 reviews & complaints.
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Geico Sucks on insurance cancellation
By -

HARVARD, MASSACHUSETTS -- Today I received 2nd letter from ACA international Credit collection service, who, on behalf of Geico, continue try to collection money from me. I moved to MA months ago. Since Geico has no service in MA and my policy expired just in time I notified them, and what they told is: "Please be advised that you will have 10 days of coverage to find insurance elsewhere. Once the 10 days passes your policy will be cancelled automatically and your policy may be subject to a fine from the Department of Motor Vehicles."

I thought it works for me and insure my cars to another company. But Geico sent me a bill later that they auto extended my coverage for 2 months. I refused to pay and had several round of email exchange. Finally they agree that I do not own them anything. Problem seems solved until I received a collect notice. Contact them again, ** promise he will handle it. But I received it again today. This time, I will take some actions, as it will affect my credit history. The bottom line: stay away from Geico.

     
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Geico Dropped Me
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Rating: 1/51

RICHMOND, VIRGINIA -- Today I received a letter from Geico that I am dropped after being a customer since January 2010. They dropped me because nine days ago I had an accident which was appraised for $3000 by their adjuster. This is the only accident I had since the whole time I am with Geico. I'm glad to shop around and find a better company than Geico! I wonder what their customer service is based on since the minute you have your accident they are thinking about dropping you.

     
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Bad Commercials
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Rating: 1/51

WASHINGTON, DISTRICT OF COLUMBIA -- I am really offended by the pig commercials - they border on obscene to just plain stupid - this "Maxwell" pig is obnoxious and I would never buy Geico insurance because of the series of commercials featuring him.

     
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Geico Insurance Recent Commercials
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Rating: 1/51

Has anyone that watches Television noticed the latest Geico commercials involving a sidewalk taste test? The random taste testers are give a choice of cup "A" to sip and then given a cup of "B" likewise. The palatable cup is the Geico beverage and the "B" cup is undrinkable, proving the superiority of Geico.

What beverage is which has ABSOLUTELY nothing to do with insurance. Not only is the message vague, it is totally unrelated to the insurance aspect of Geico. This commercial is utterly insane! (Perhaps they are trying to corner the boozehound market).

     
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Examination Under Oath
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Rating: 1/51

Can someone please tell me what this examination under review is and what I can expect? Will I get in trouble if I don't attend it? What questions do they ask and since I have a bad back how long will this take? Any information you can provide would be greatly appreciated. I live in Virginia and Geico has made me feel like a criminal and I'm just not going to let them put me through another investigation only to have my claim denied.

     
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Geico will NOT be there when you need them.
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I'll keep it short: a lady runs a solid red light and flies full speed in front of my truck. My truck was totaled even after slamming on my brakes as hard as I could and trying to swerve out of way even though I have a solid green. There were tons of eye-witnesses. The other driver admits to not even seeing the light as she was preoccupied with mother's recently installed pace maker. Geico "insured" other motorist. I try to go through Geico as I think this should be cut and dried, as did the responding police officer on the scene. The Geico representative after talking to the other driver tells me to get a rental that they will pay for. After 4 days of 'investigation', Geico claims I am 25% at fault!?! Huh?!? They claimed I could have done more to avoid accident. What?!? They had 4 business days to mull it over, and I had 1.5 seconds. And I think I made a better decision in 1.5 seconds than they did in 4 days. After I argue with the Geico claims adjuster for 15 minutes, he changed it to me being only 20% at fault. Huh?!?! Liability is now negotiable after a 4 day investigation??? Something seemed very fishy about the whole thing. I hung the phone up, called MY insurance company (a REAL one: USAA). They took care of 100% of vehicle loss and waived my deductible because other driver was at fault. The check is in the mail now. Now they are going after Geico. And now the best... after a week, Geico calls Hertz and says they aren't paying for the rental that THEY TOLD ME TO RENT!!! Unreal. Don't use them if you will actually ever NEED your insurance!

     
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WON'T PAY MEDICAL BILLS
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I WAS INVOLVED IN A CAR ACCIDENT OF WHICH A WOMAN WENT THROUGH THE RED LIGHT AND HIT ME HEAD-ON. THERE WERE NO WITNESSES AND BECAUSE OF NO-FAULT THEY SAY THE ACCIDENT WAS 50-50.I WAS HIT THE HARDEST, I PASSED OUT AND NEEDED TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THE HOSPITAL TOOK 2 XRAYS
AND THE ER DR. SAID I HAD A BROKEN ARM THAT WILL NEED SURGERY TO REPAIR.
THE INS CO ONLY PAID ABOUT $240 OF THAT BILL FOR DR. AND ER. I WENT TO MY ORTHO SURGEON THE NEXT DAY AND HE ONLY DID KNEES NOT ARMS AND REFERRED ME TO THE DR WHO DID MY SURGERY, THEY WOULDN'T PAY SOME COSTS, WOULDN'T PAY PRE-SURGICAL EXAM THAT I NEEDED DUE TO MY AGE. THE TOTAL BILLS COME TO ABOUT $12,000.THEY THEN DROPPED ME....I HAD PLENTY OF MEDICAL COVERAGE AND ADDL PERSONAL INJURY COVERAGE. THIS IS AN OUTRAGE!

     
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Left hanging
By -

NEW YORK -- I have had Geico auto insurance for many years & have been extremely satisfied with their customer service. Until last week, that is. I had a flat tire during a raging snowstorm, called for roadside assistance & got the dumbest representative EVER! I gave her my exact location, Rt #, crossroad, town. She put me on hold for an interminable time, came back & wanted to know if Zimmerman road was spelled with a "u". It got worse-after another long hold she came back & said it would be 45 min. for a truck to get there. I asked where the truck was coming from, as I was in or near 4 towns with many towing services. After another long wait she said it was coming from a town about 30 miles away!. I snapped & asked for her supervisor. She put me on hold for another long wait, but was able to get someone there in 10 min. after I gave her a list of nearby towns & zip codes. I wonder what kind of map they used to locate you?
I sent a complaint & they responded saying someone would reply in 7-10 days. Unacceptable, Geico.

     
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Fantastic Company with Great Ethics
By -

For the record, Geico has been the most impessive customer oriented insurance company my family has ever dealt with. We had three not at fault collisons in a one year period. They were very helpful and right on top of things as far as ensuring that our car was repaired and in a very reasonable amount of time. This last time we used one of the Geico certified repair places. Our adjuster was so friendly and made sure he stayed in contact throughout the changes along w/pics of their repair progress. We were provided a rental and did not have to worry about anything other than a standard deposit and contract. In our last mishap, the driver was uninsured. We only paid the 250.00 deductible for the uninsured motorist and they have a whole dept that takes care of that for you to get reimbursment. Everyone has their pros and cons one of the biggest cons are those insurance companies that you are trying to save a buck with. You definitely get pay for when you cut corners annd wind up paying more than what you bargain for, Geico is straight forward and if they didn't cover it then you skipped over something when you signed on, Geico has saved my family a lot of unnecessary costs and inconviences. And they have been a blessing in disguise for an average family just trying to get through some hard economic times, Don't knock it until you try it> Most poor reviews derive from lack of knowledge and cutting corners. READ BEFORE YOU COMMIT!

     
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Insurance Policy Did Not Cover What I Was Told and Sold
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We purchased a renter's insurance policy from Geico, but when we went to file a claim for water damage to my personal property, Liberty Mutual, who picked up the policy, told me that all that was covered was for water damage from bursting pipes. Meanwhile, Jeff Brown, one of the muckity mucks from Geico, told me that no one would pay, because all that was covered was for damage from water coming in from blown off shingles. Yet when we call the Geico sales line, each time without fail we are told the same thing when asking about a new policy—that all water damage is covered, other than if one lives in a flood zone or if war breaks out. We have been documenting all such sales pitches.

The bottom line is, you don't get what you pay for and they take no responsibility for their poorly-trained, overzealous sales staff. Apparently the talking gecko isn't the only lizard that works for their company.

     
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