Geico Corporation Consumer Reviews - Page 3

SHAWNEE, KANSAS -- OK, here is the deal. One day I stopped to get my son lunch before heading over to do my laundry at my in laws house. I pulled out, and just as I did, a car came flying around the corner. Needless to say, he hit my front drivers quarter panel, throwing my van, containing my husband, and infant son sliding out of control onto a curb heading for a sign. I probably did more damage trying to stop the car than hitting the curb did.

I instantly called for a ride (my car was not driveable), and then called Geico. I did my report while waiting for the police and paramedics to clear me to leave. This was on a Tuesday. Wednesday I called them, told them I needed to know who my adjuster was, because we wanted to get the car out of the tow lot and into the salvage yard. (We knew it was a goner!) They gave me the contact info, and I reached the person who informed me they had already looked at my car, and it was probably a total loss.

Thursday he called me and told me for sure it was a total loss, and was cutting me a check for the fair market value. Friday rolls around. We meet up, sign over the title, and walk out with a check for MUCH MUCH more than we expected MINUS our deductible.

The car seat took at little longer, and they only reimbursed for 200, not the 305 I had to pay for it, but the extra on the car made up for it. In all, I would HIGHLY recommend them. From accident to check in hand was only 75 hours. We are happy to say, this is the FASTEST time anyone has ever known of for turn around.

OHIO -- Blacks Sue GEICO For Race Discrimination In Auto Insurance Rates
Nationwide Race Discrimination Suit Filed Against GEICO

Minneapolis. MN. (April 3, 2006,) Cohen, Milstein, Hausfeld & Toll, PLLC (Washington, D.C) and Nichols Kaster & Anderson (Minneapolis) filed a nationwide class action lawsuit today against GEICO alleging that the company discriminates against African Americans/Blacks by regularly charging them higher insurance premiums than it charges Caucasians with the same driving records. They filed suit in the United States District Court for the District of Minnesota in Minneapolis.

The complaint alleges that GEICO, the fourth largest private-passenger auto insurer in the United States, with over seven million policyholders, uses occupation and level of education of its policyholders to determine the premiums it charges them. As a result, customers with less education and/or hold occupations that require no more than a high school diploma are considered a greater risk - and thus charged higher premiums - than customers with more education and/or hold occupations that require advanced degrees. GEICO uses these factors in 43 states and the District of Columbia.

Instead of correlating with risk, these factors correlate with race. According to a March 25, 2005 U.S. Census report, 30.6% of Caucasians possess a bachelor's degree or higher, while only 17.6% of Africans Americans/Blacks have such education. Well aware of these differences in average education levels for Caucasians and African American/Blacks, GEICO's use of education and occupation reflects the knowing and purposeful use of race to set its auto insurance rates.

Nor did GEICO disclose its use of education level and occupation to the public or to the state insurance commissioners. Instead, they are hidden among the company's underwriting criteria, rather than disclosed among its rate information.

The plaintiffs are asking the Court to declare GEICO's policy and practice discriminatory, and issue an injunction prohibiting the use of occupation and level of education as factors in GEICO's underwriting policies. The plaintiffs are also seeking monetary relief to redress the alleged discrimination.

"GEICO exploits the racial divide in America by linking its auto insurance rates to the levels of education and occupations of its policy holders," said Joseph **, a partner with Cohen, Milstein in Washington who is lead counsel for the plaintiffs.

"Exploiting widely recognized and longstanding differences in education attained by African Americans and Caucasians in America, GEICO has linked its auto insurance rates to the levels of education and occupations of its policy holders. GEICO divides this nation by presuming that people with limited education pose greater insurance risks than do well-educated people, a stereotype that is belied by driver behavior on every road in this country." If you have any information about these practices or you believe that you have been discriminated against by GEICO, please call, toll free: 1-877-504-4454.

MIDWEST, OKLAHOMA -- Thanks to my3cents dot com, we have this wonderful place for expression, I often wonder if the financially voracious social clubs we call banks and insurance companies actually listen and respond to public concerns. For me, it's not about the money. We make more, we spend more... and we take none when we go! So where did our society go wrong, who decided we "must be insured"? And are we better now than we were before?

My past experience with Geico was rather benign. I received insurance coverage from them for two years without incident. I even insured my teenage daughter at a reasonable rate. Without going into great details, which seems to be what the future of insurance is all about, I will keep this simple. I let my insurance lapse. I was driving a company pickup that was covered on a separate policy. Later, after getting a new (used) personal vehicle, I contacted Geico for insurance. Wow! my premium about doubled. The used pickup is a little smaller, less power and I have a clean driving record.

Then the notice came... "FAIR CREDIT REPORTING ACT NOTICE." I couldn't believe what I was reading. I was wrong, it is about the money. It turns out insurance monsters are now evaluating us from our credit score. In a 2000 report, James **, ACAS, MAAA, conducted a study of 170,000 drivers and came to the conclusion that, individuals with bad credit and clean driving records actually caused 27% more in claim losses per premium dollar than people with good credit and poor driving records.

Okay, now where do I fit into these statistics? I'm 40+, I have no tickets and no accidents in the past 6 years. I drive less than 5 miles round trip to work and travel only once a year. According to Mr. **'s study, I need to get busy crashing and making claims! I'm lagging about 27% behind the national average. How did man/women make it this far without insurance? Oh, for the love of money. Ps. you can't take it with you...

HARVARD, MASSACHUSETTS -- Today I received 2nd letter from ACA international Credit collection service, who, on behalf of Geico, continue try to collection money from me. I moved to MA months ago. Since Geico has no service in MA and my policy expired just in time I notified them, and what they told is: "Please be advised that you will have 10 days of coverage to find insurance elsewhere. Once the 10 days passes your policy will be cancelled automatically and your policy may be subject to a fine from the Department of Motor Vehicles."

I thought it works for me and insure my cars to another company. But Geico sent me a bill later that they auto extended my coverage for 2 months. I refused to pay and had several round of email exchange. Finally they agree that I do not own them anything. Problem seems solved until I received a collect notice. Contact them again, ** promise he will handle it. But I received it again today. This time, I will take some actions, as it will affect my credit history. The bottom line: stay away from Geico.

I was rear ended by a van August 10, 2009 by a woman insured through Geico. She was cited and an accident report was filed with the police department. Geico seemed pretty nice until the medical bills then the adjuster told me that Geico would only pay $3,400 of the $7,800. The adjuster told me that they would not pay more than that because the doctor charged too much. I have dealt with insurance companies before but never have I heard such garbage in my entire life.

The adjuster seemed really angry and tried to downplay my injuries saying it was just a very minor accident according to her insured. I have filed a complaint with Division of Insurance in Alaska and am really upset with the shoddy treatment by the Geico representative. The thing is this is only the second time I have been in an auto accident the other time was in 1986 and as I recall the other insurance company had no problem with paying medical expenses. I hope to God that if there is a next time the person who hits me is not insured with Geico. I know I would never go through an insurance company like them.

TAMPA, FLORIDA -- I was a loyal Geico customer for over 10 years. I never had a claim. In a one year period, my wife and I were hit twice while our cars were not moving. First I was hit at a stoplight when a driver passed out and plowed through an intersection and hit a turning car in front of me. Again, my car was at a dead stop. Later that same year, my wife's car was hit in her parking lot at work, when she wasn't even in the car.

Would you like to know what GEICO did? Cancelled my coverage. When I called up and talked to them, their reason was that there were two claims against my policy. What? Basically, after even talking to a supervisor, I was punished because both accidents were caused by other GEICO insured drivers. I will never ever do business with this company again. They took $15,000+ of premiums from me and then cancelled me because I had the misfortune to be hit twice by other Geico customers.

I recently decided to check around to see if I could get a better deal on my insurance than I currently have. Two of my children have insurance with Geico and so I decided to go online and get an online quote. When asked for my Social Security Number I did not provide it. I did not want them to run a credit report, I only wanted a quote, not to purchase insurance at that time. They came in higher than my current insurance company and so I did nothing else. Two weeks later I receive an email indicating that they had run a credit report through Trans Union. I contacted them and asked why they ran a credit report without my authorization. They said that I authorized them to do so.

Since I never gave them my Social Security Number I asked how they could run a credit report. I keep getting the same message back. That I authorized them to do so. Well, I'm really stumped as to how they could do it without me giving them my number. Beware, even if you don't give out your Social Security Number they seem to be able to manage to run a credit report. This is very deceptive and dishonest. I could have understood them running a credit report had I chosen to purchase the insurance but I did not. I'm very upset that they would do this. So beware, even if you don't give them authority to run a credit report they seem to be able to find out what your SSN is.

Just a warning to persons who purchase GEICO's road hazard coverage which provides towing for mechanical breakdown or lock service - just like AAA. I used the lock service for my son (who was in college) 2 times and recently when I was receiving new quotes for insurance learned that GEICO reports this as a claim to the insurance indexing bureau.

This interferes with your ability to retain insurance as other companies look at this as if you have made a claim. It equates to misinformation on a credit report which interferes with your credit rating. Don't purchase this coverage from GEICO or any other insurance company, you are better off simply buying a policy from AAA.

Well, I guess every situation is different. I just got my renewal for my auto insurance. Guess what, it went up $50.00. I haven't had a claim of any kind for over 10 years. Haven't even had any tickets. I called Geico, I asked them why my premium went up, since I had done nothing to cause this. Their answer: "We have paid out more in premiums in your area, so we had to increase." Fine, I understand that. But, increase the premiums on those that caused the payouts, don't increase it on the ones that saved you money. Yes this is different from my other posts. Because what I DO HAS A DIRECT EFFECT ON WHAT I AM CHARGED.

I don't take the chances that most people do. By that I mean: If the speed limit is 75, I don't do 80. Someone wants to cut me off at an intersection, I let them. It only takes once to get a ticket, or have an accident, I don't plan on being that one. So, when Geico told me my premium was going up to $454.00 for the next 6 months ($900.00 for the year) I called AIG. Now, with Geico, I had no "Frills".

I had just what the state required. I have a 1994 vehicle so I don't need full coverage. When I called AIG and told them my situation look at what I received:
15/30,000 per person per accident $143.00
10,000.00 property damage 99.00
Comprehensive w/ $250.00 ded. 59.00
Total cost $301.00

I got the comprehensive because with it I get FREE OF CHARGE: Road side service (Towing, flat repair, etc), Extended Transportation expenses per day/max amount $30.00/$900.00. My advise: When it comes time to renew your policies, CALL AIG!! They will give you what you earn.

CLINTON, NORTH CAROLINA -- Simple. GEICO said they were settling the claim on my total loss vehicle. I was even buying a replacement vehicle and the adjuster faxed a copy to the car dealer to clear the loan on the total loss so the loan would go through for the replacement.

Then GEICO sold my total loss to a Mr. Dove and he shipped it to his place in Florida, I'm here in NC. (Mr. Dove admitted to buying it, but yet took it without a salvage title???) Then GEICO denied the claim??? Now I'm making 2 auto payments. If I did the equivalent to GEICO they would be calling it fraud... So I call this action on their part fraud.