Gevalia Coffee

Bad Customer Service - Stainless Steel Coffee Maker
I bought a 12 cup Stainless Steel coffee maker from Gevalia in March of 2011. After using it for only 15 months, it stopped working ...
-- Complaint Posted by Ronb742000 on 08/27/2012

Cancelled All Orders and One Year Later Auto Filled - Gevalia Coffee
DELAWARE -- After a year of a status of inactive with no future orders on file. They put me on active status and made a mistake in sending ...
-- Complaint Posted by Chersky007 on 03/09/2012

Canceling Was Actually Easy - Coffee/Tea
A special promotion initially brought me to Gevalia in January of 2009, and I signed up to receive a few boxes of coffee every ...
-- Informative Posted by Mlm8fy on 03/28/2011

Liar Liar Pants On Fire - No Reimbursement For Returned Merchandise
I tried to cancel my Gevalia membership several times, but still kept receiving shipments. My credit card is automatically charged, ...
-- Complaint Posted by Catsmeow on 03/01/2011

Poor Customer Service
I have been a customer since 2004. I have noticed a change in last few years with the customer service. I thought it was just ...
-- Complaint Posted by Bluangelbaby on 02/26/2011

WORST CUSTOMER SERVICE - customer service
Do not deal with them! I ordered coffee, which was way over priced, so I ended up canceling my membership. Few months later ...
-- Complaint Posted by Norppa on 02/19/2011

Coffee pods for Tassimo coffee machine
Better quality control is needed on the Decaf Gevalia coffee pods for the Tassimo machine. The pod must not be designed properly ...
-- Complaint Posted by Mwonsala on 01/27/2011

Awful Customer Service - Coffee Delivery
DOVER, DELAWARE -- Gevalia keeps mailing me offers for coffee however when I reply they tell me they can't deliver to my address since it is not ...
-- Complaint Posted by Joe arroyo on 10/15/2010

Horrible Customer Service - Gevalia Coffee -- Complaint Posted by Dave12182 on 09/20/2010

Something Wrong in Gevalia Land - Customer Service -- Informative Posted by Gsplant on 07/19/2010

Will no longer Give All Ya to Gevalia - coffee company
DOVER,, DELAWARE -- My experience with Gevalia is similar to those others in that one will receive a different foreign-speaking representative. ...
-- Complaint Posted by Give all ya on 06/18/2010

Berry berry bad customer service - coffee pot broke apart in dishwasher
Customer Service at 1800 GEVALIA is berry berry bad. I no think de agents speak umm no good inglush. It hard to unlerstan ...
-- Complaint Posted by MeJohnD on 05/18/2010

Gevalia Service Sucks - Orders & Returns
DOVER, DELAWARE -- Since Gevalia went paperless it is impossible to get correct orders and even worse is trying to contact them. Their "live operators" ...
-- Complaint Posted by Oilerpro on 04/06/2010

The Worst Customer Service I Ever Encountered - Order Some Coffee -- Complaint Posted by LANYARD25 on 02/28/2010

Gevalia Coffee Rocks!!! - Coffee/customer service/free products, etc.
I have had years & years of dealings with Gevalia & I just had to write after seeing the 1 & only bad review just on principle. ...
-- Compliment Posted by MyMicah on 10/20/2009