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Under/Short - Filled Packages
Posted by DenverToo on 06/28/2011
BOSTON, MASSACHUSETTS -- I've been buying Gillette's Comfort Advantage Shve Gel for over two years at a local Costco in Colorado. For that time, it always seemed that the can still had unused product in it that would not dispense.

In March 2011, I decided to to verify if I was right or wrong. For March, April, and May, I weighed the can when new and when it would no longer dispense product. Every month, each can weighed in at 11.4 to 11.6 ounces. Every month the "empty can weighed 5.1 to 5.3 ounces.

The cans' labels all say there is a "net weight of 8.4 oz. Not true. Each of the three cans came up short an average of 5.1 ounces. That means I got the use of 6.5 ounces. I paid for 8.4 ounces. That's 22.6% less than than the label states.

We've all heard about packages shrinking so companies "don't have to raise prices." That, of course is a joke. If the package is smaller, but you pay the same price, isn't that a price increase?

This is the fist time I've had a company short-fill a container by that much, 22.6%. With my regular use of a can a month, I've been cheated out of more than 7 cans every year.

My cheaper can of Barbasol is a much reliable product. It actually delivers more than the net weight on the label.

Shame on you Procter & Gamble and Gillette.
     
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Posted by saj80 on 2011-06-28:
Very interesting, and very good review. I'm not sure this is intentional upon Gillette, but it does raise some suspicion, as consumers have to replace this item more frequently than expected. Out of curiosity, have you provided Gillette with this information?
Posted by tnchuck100 on 2011-06-28:
Excellent review.
Posted by chemman on 2011-06-28:
Great review! I have always suspected the same but never bothered to prove it. It always seemed to me that my Gillette shaving cream ran out after about two weeks but if I bought the cheap brand (same container size)it seemed to last me a month or longer. I may have to recreate your experiment to see if I can reproduce the same results. Thanks!
Posted by PepperElf on 2011-06-28:
personally i just use fancy soap
Posted by maicokid on 2011-07-06:
This is not surprising when you realize that Gillette charges almost $20.00 now for 5 double edge cartridges for the Edge razor. I too use Barbersol. Additionally they seem unconcerned about the environment when you consider their packaging for their products.
Posted by Greg on 2012-08-07:
So what's left in the can? Shaving Gel? Propellant? Either way something is fishy. I always buy the three pack of the 8.4oz cans at Costco thinking i'm saving money but this is beginning to piss me off when the cans are running out of steam after a couple of uses. I called P and G customer service about it and they never acknowledged any sort of problem with the cans, only sent coupons for replacement product.
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StarStarStarEmpty StarEmpty Star
New Gillette Series Shave Creme Can Does Not Work Properly
Posted by Twinney1 on 05/19/2013
A new container of shaving gel does not dispense the product properly (actually not at all). This product is used regularly and there has not been a problem before.
     
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I have had my Gillette Razor for 55 years, and it is still going strong.
Posted by Nebraskawarrior63 on 01/06/2012
OLATHE, COLORADO -- I received my Gillette Razor in 1957 from my father. I then went into the service and still had my Gillette with me. To date I still use the same razor and it has never failed me. occasionally It is hard for me to find the blades. This razor has been good to me and I am now in my 70"s and I will never buy another brand of razor. Although I am sure I will never again have to purchase one due to the fact this one is 55 years old.
     
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Posted by sabletaz on 2012-01-06:
That's cool!
Posted by Anonymous on 2012-01-06:
It really is the best a man can get
Posted by ok4now on 2012-01-07:
I guess it's what you're used to. If you're happy with this product stay with it. Personally when I first started to shave this was the only razor available and it was horrible. I constantly had nicks and cuts on my face. It was even worse for women who used one to shave their legs.

Today's razors are so much better. Most use either a 4 or 5 titanium blades that are ultra sharp and have a skin conditioner. You can shave really close, the blade lasts and it's almost impossible to cut yourself. Try the Gillette Fusion and you will be impressed.
Posted by Starlord on 2012-01-07:
I use the Gillette Pro Fusion, and it gives me the best shave I have ever gotten. I have tried Schick and a few other brands, but keep coming back to Gillette.
Posted by Cwazychicken on 2012-01-07:
It seems to me that anything built in the 50's (or easier to say before 1990), was built to last. Most things these days that are built are not as what they used to be. I was born in the 80's but my grandmother had a LOT of stuff from the 50's that seemed to last. I now have the bedroom set she had for 40 years *mattress hardly used, still works great*.

As far as razors go, todays kind of stink as far as electric go. I bought one but did not work great after a few uses. Good review!

Todays razors for me don't seem to cut it for me (i do know venus razors are good but im too cheap for them). I use cheap disposables to get me by lol. but they aren't that great. Then again, i really really don't want to pay 10 bucks for a razor that im just going to throw away and the cartlidges are like 5-10 bucks to replace.
Posted by GenuineNerd on 2012-01-07:
I still use a 1970's-vintage Norelco Tripleheader. It still has its original heads, and it still gives me a close shave. Because the Norelco blades are self-sharpening, they never get dull. Although Norelco discontinued selling blades for this model, I'll never need blades. I can find them on eBay if need be. Today's traditional razors are simply too expensive to keep buying blades for-almost $20 for an 8-pack of Gillette Mach 3 blades, for example. And Gillette has come up with a lot of blade gimmicks over the years (Techmatic, Trac II, Sensor, Mach 3, Fusion, etc.)...fortunately there are companies that still make the classic double-edge razor blades that the old Gillette razors used. Still, changing the blade on those meant cutting your fingers if you weren't careful. Look sharp-feel sharp-be sharp...the only way to get a decent shave is Gillette. As for the double ende blades, hopefully you're "fixed for blades" for a while.
Posted by trmn8r on 2012-01-07:
Hey, good for you. I started off with the same kind - that's what dad used. I agree with GN - for my money, a two bladed Sensor gives a good shave. The razor companies do this thing where they eventually jack the prices on older blades, so people in love with them pay the price. I've tried 7, 8, 9 bladed razors, and they just aren't worth it.
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Collecting 1/2 cans of Fusion Shaving Gel
Posted by Retsov on 08/30/2011
I have been using this product for years and have found it head and shoulders (no pun intended) above the competition.

That is why I was so disappointed recently when I tried to shave with better than half a can left-but couldn't get it out. Whatever propels the gel had stopped working.

I hadn't had the problem before, so I simply bought a new can. Same problem.
I tried to send Gillette an email but their system to send one didn't work.

So I found out who was in charge of marketing and send him an email explaining the problem-twice!!

No response. They can come get those half full cans and shove them. Maybe that will help. I'll be sampling someone else's product.
     
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Posted by At Your Service on 2011-08-30:
I didn't think it was allowed to state, "shove them up their ass".
Posted by Nohandle on 2011-08-31:
It's not allowed At Your Service. I think the review has been changed to correct that.
Posted by JayByJay on 2011-08-31:
To be fair, if I were in marketing I would have ignored you too. Customer service on the other hand....
Posted by Kris10 on 2011-08-31:
This might sound funny, but try an unscented ladies' gel. In my experience, they work better than Men's gels anyway.
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Unsatisfied/very disappointed consumer
Posted by Mr.Happy on 08/23/2010
CINCINNATI, OHIO -- I recently ran out of My favorite deordorant/Anti-perspirant (wild rain) I have been using this product for 15 plus years along with other of your Gillette products, and now I can not find this deordorant anywhere. I have searched several Walgreens, Walmart's, K-mart's, Target's, and even the Malls. I have had no luck what so ever. why is it I could find it anywhere at anytime and now I can't find it NO WHERE!!!!! DID MY SCENT FALL OFF THE FACE OF THE EARTH OR DO I NEED TO DRIVE TO THE MIDDLE OF NO WHERE TO FIND IT???? I WANT ANSWERS AND I WANT THEM NOW.. I LOVE YOUR PRODUCTS, BUT IF YOU WANT ME AND OTHER'S TO REMAIN CONSISTANT CONSUMERS OF YOUR PRODUCTS YOU NEED TO BE ABLE TO BE CONTACTED MUCH EASIER THAN HAVING TO GO THROUGH OTHER WEB SITES TO COMPLAIN OR EVEN COMPLIMENT YOU ON YOUR PRODUCTS. ( I WANT MY SMELL GOOD BACK PLEASE). GILLETTE CLEAR GEL WILD RAIN..

SINCERELY,
ONE STINKY LOYAL CONSUMER
     
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Posted by Anonymous on 2010-08-23:
Have you done a Google search? I just did, and found this product all over the place. I've shopped at drugstore.com before, and was pleased with dealing with them; since they have this product, maybe you could go that route?

I also noticed it was listed on walgreens.com, but you said you checked at your local Walgreens and they did not have it. Maybe you could ask the manager or a customer service rep about getting this specific product on the shelves?

Good luck on getting your smell back!
Posted by jktshff1 on 2010-08-23:
Did the same thing Linus....lots of spots
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Worst Quality of Gillette Mach3 blades - No response from company against quality complaint.
Posted by I M R on 02/02/2010
MUMBAI, MISSISSIPPI -- Very lately I've noticed that when shaving with Gillette Mach3, the blades were extremely dull. At first I thought my beard was getting tougher, but after purchasing another brand, the difference was so good, I can't help but think that Gillette is deliberately selling dull blades in order to persuade their customers to switch to Fusion. This is a very cynical and unethical move on the part of Gillette, and I will never purchase their products again. In this regard I have sent three mails, but the Gillette never respond to the valued customer. If the same situation continues, finally the Gillette will be alone without customers. I request that The Union Government should take action and save the citizens .
     
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Posted by Anonymous on 2010-02-03:
"I request that The Union Government should take action and save the citizens . " Are you willing to go to fisticuffs on this? Just asking.

Wow, that is precious.

Posted by Anonymous on 2010-02-03:
Oh. My God. Razors. I am lmao!
Posted by Anonymous on 2010-02-03:
I like the mach three..it works better than any razor i've tried in the past
Posted by memoryx57 on 2010-02-03:
I'm going to have to agree with the guy on this one. They are dull and even then only last 3 or 4 shavings and then you have to get another one. Not to mention they're too dang expensive. And it's not just Gillette...they're all pretty crappy. Nothing like raking a dull razor across your face !!! VH
Posted by Anonymous on 2010-02-03:
The Bic Disposable Shavers work fine for me. They last about a week then I use another one.
The shaving lubricant makes a big difference as well. (VH)
Posted by PepperElf on 2010-02-03:
i like disposables too.
much cheaper really.
Posted by Anonymous on 2010-02-03:
The best disposables that I ever had were some Lady Bic Shavers for Sensitive Skin.
The store was out of my usual brand so I tried those.
I just can't get behind the image of me using pink shavers!
Posted by Anonymous on 2010-02-03:
Yeah, I agree a little with this OP. I used to get those razors with detatchable blades. It seemed like every time I found an inexpensive blade handle, the next time i went in, the model and blades were discontinued. They purposely do this so you have to purchase a whole new handle again, and start from scratch. Not only that, but some of those replacable blades are EXPENSIVE! So I went back to the disposable blades. I get mine at wal mart. 12 back of twin blades, costs me 2 bucks and lasts me about 3-4 months.
Posted by Anonymous on 2010-02-03:
Memory, you use a blade more than once?
Posted by rustamabd on 2010-08-28:
I fully agree. I noticed the glide effect of gillette's older models decrease with time. This had happened with Mach3, and now with Mach3 Turbo. The new 5x packages are much worse than the old 8x ones. I notice because I have the old and the new ones, and the difference is fundamental.
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Advertising
Posted by Sparkswillfly on 11/19/2009
I'll never buy another one of the Gillette products after watching the cheating actions of your advertising ambassador Theirri Henry.

I'm sure your global company really won't care about my opinion but your company by its association with Henry has been tarnished and this is my only means of protest.
     
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Posted by jktshff1 on 2009-11-19:
What are you talking about?
Posted by lobo65 on 2009-11-19:
Huh?
Posted by Anonymous on 2009-11-19:
There's some details missing... well, a lot of details missing.
What cheating actions?
How has he "tarnished" things?
Posted by warddw1526 on 2009-11-19:
I believe that he is upset becuase Mr. Henry was involved in a soccer play where he was offside, and touched the ball with his hand. Then he passed to a team mate who scored the winning goal. Here is the link for you non soccer fans.
http://soccernet.espn.go.com/news/story?id=700494&sec=worldcup2010&cc=5901
Posted by Anonymous on 2009-11-19:
Seriously?
*rolls eyes*
Posted by PepperElf on 2009-11-19:
blame the refs then
Posted by Anonymous on 2009-11-19:
Did he not score a goal or something? Did you lose money on a bet?
Posted by lobo65 on 2009-11-19:
You mean people actually watch soccer outside of the olympics?
Posted by Anonymous on 2009-11-19:
Gillete is the best a man can get
Posted by Anonymous on 2009-11-19:
lobo65, The answer is yes, all over the world, all the time.
Posted by goduke on 2009-11-19:
It's not cheating if you don't get caught.
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The last time I'm using Gillette razors
Posted by Nickname taken on 08/08/2009
BOSTON,, MASSACHUSETTS -- Gillette is so arrogant it doesn't want to hear from its purchasers. The Mark 3, so name because it has three blades which are supposed to be held in place by the razor, but regularly fall out while shaving. You have to hold onto the blade with a couple of fingers while shaving, or the blades fall to the floor, into the sink or toilet. That's happened to me dozens of times, particularly when shaving my neck or jaw. Unbelievable, this once great American company leaves no possibility for any communication from we customers who pay their obscene bonuses. I'm sure the same is happening to millions of other men, and yet it wonders why its sales aren't better. Listen to the people once in while. You might learn something.
     
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Posted by Anonymous on 2009-08-08:
I'm not trying to ridicule the OP or be pedantic but I believe the name of the product is the Gillette Mach3.

I have used this same razor for over 10 years and have not one fall out. If the OP has had this happen dozens of times, it's possible it's operator error. I can only go by my experience. Great razor, as far as razors go.
Posted by Anonymous on 2009-08-08:
The OP is obviously buying a knockoff. Gillette makes the Mach3 not Mark3.

I have been using the Mach3 razor for years without any complaint.

I have tried other store brand razors that fit the handle but have always gone back to the Gillette razor.
Posted by nickname taken on 2009-08-08:
OK, it's a Mach 3 and NOT a knock-off. Don't try to kiss off a very irritating problem by making it a spelling issue. The problem is that the plastic oval doesn't hold the triple blade securely. I purchased it when the Mach 3 was first advertised. Perhaps Gillette quickly corrected the problem, but I never heard of any recall....and the second irritating point is that, as another writer says, you can't contact them. How arrogant!!!!!
Posted by nickname taken on 2009-08-08:
I would think if Gillette were still the outstanding, upfront company it once was, that it would offer a phone number or e-mail address to report such problems. There should be a law that all American and foreign companies selling here readily offer a communication possibility for its customers.
Posted by jktshff1 on 2009-08-08:
The other posters were simply helping out. They stated they had no problems. here is a link to their e-mail and their us address.
e-mail: http://pggillette.custhelp.com/cgi-bin/pggillette.cfg/php/enduser/ask.php?p_sid=28NVISEj&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OCw4JnBfcHJvZHM9MzE4LDQ4Miw0ODMmcF9jYXRzPTAmcF9wdj0zLjQ4MyZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWNvbnRhY3Q*&p_srch=1
Address:

United States
The Procter & Gamble Company
One Procter & Gamble Plaza
Cincinnati, Ohio 45202
United States
Posted by madconsumer on 2009-08-08:
did you replace the handle? sometimes things can happen during manufacturing.
Posted by DebtorBasher on 2009-08-08:
Good Info JKT!
Posted by Anonymous on 2009-08-08:
Glad to see a review poster came back to read the responses...it doesn't happen alot.

You should have read closer though. If you read my first line, I said I don't mean to ridicule you or be pedantic. That means basically to split hairs. I also said I had mine for over 10 years. The Mach3 came out in 1998 per Wiki so that means I've had mine since it first came out as well. Again....no issues with mine. Not one.
Posted by Anonymous on 2009-08-08:
Loose blades... sleepy morning... placing on neck with 2 hands... dang dude! You're probably lucky you're alive!
Posted by Starlord on 2009-08-08:
You do not press on the little button on the back of the Mach 3 handle while shaving. That little button is the release when you want to change heads. I have been using the Mach 3 since Gillette brought it out and only had the head fall off once, when I inadvertantly pressed the head release. Learn how to use a razor properly before yelling about how bad the comapny is. I much prefer Gillette to Schick, as I feel there is no contest between them.
Posted by nickname taken on 2009-08-09:
Starlord: you are a little presumptious. assuming im pressing the button.
Posted by Anonymous on 2009-08-09:
I havent had the blade fall off of the razor, but I've noticed that with mine, but I noticed recently that I have had to press harder when I am replacing the blade to get it to lock into place. I think I will buy a new one to see if maybe mine is just too old. Otherwise I will switch to another brand.
Posted by PepperElf on 2009-08-09:
ack jkt
that link made the entire window blow up on me. now i have to scroll left to right to read it :p
Posted by user2010 on 2011-02-03:
Gotta be better than Schick. Schick does not cut facial hair but does leave bumps, burns, and ingrown hairs.
Posted by PepperElf on 2011-02-03:
um, user2010 you do realize this is well over a year old no?

and i think half the people replying here have left the boards...
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High Prices
Posted by Bubba1150 on 06/07/2009
The fusion blades are great and I have never had a better shave, but the cost of the blades keep going up and up now it cost you in Wal-Mart for 4 blades over $14.00.

I have not stop using the fusion and started a throwaway that does give me a good shave and last as long as the Fusion.

If Gillette wants me as a customer they must be more competitive with their products.
     
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Posted by madconsumer on 2009-06-07:
i wonder if those electric blade sharening things work. this is a lot of money for 4 blades.

very helpful.
Posted by Slimjim on 2009-06-07:
Your compliant pretty much sells us why the Fusion blades SHOULD cost more.
Posted by Anonymous on 2009-06-07:
Unfortunately, the cost of the raw materials is also skyrocketing. With the increased demand for steel (particularly in China) and the inability to keep up with demand, the cost of steel and stainless steel has gone through the roof.
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What a Shave
Posted by Amateras on 04/15/2009
I know Gillette is a man's razor, but this is such a great blade.

It works wonders and is so much better than any shaver that is marketed for women.
     
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Posted by L Lake on 2009-04-15:
As a woman, I'm always in the market for a great razor. What Gillette razor are you talking about? I would really like to know. Thank you.
Posted by BokiBean on 2009-04-15:
Nice to know! VH Review..short and sweet.
Posted by Amateras on 2009-04-15:
L Lake : Hi! It is a Gillette Sensor razor.
Posted by Anonymous on 2009-04-15:
I was a fan of the sensor before I tried the mach 3.

If I could only get my wife to use her razor and not mine I be stylin
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