General Motors Malibu - Page 2

13 reviews & complaints.

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2002 Chevy Malibu
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ROCHESTER, NEW YORK -- My Malibu has 57,000 miles and a head gasket blew. The dealer originally thought it was the intake manifold, and they would fix it free if I did my 60,000 mile service at the dealer.

After further review, they discovered it was the head gasket. They would not budge. Not a dime!!! Customer service was terrible. I talked to 5 people at GM and they all said they had a call in to the dealer, but in 2 weeks the dealer had not called back... Lie!!!!!!!!

I finally got a pretty nasty person calling me back from GM that was definitely not trained in customer service (very rude) telling me that they could not do anything.

It would seem to me that in these hard times, GM would want to keep all the customers they have. Instead they have pushed me to another company. The end of a good relationship with Chevy. Pretty sad.
     
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2005 Chevy Malibu
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HEMET, CALIFORNIA -- I own a Chevy Malibu (2005), and I must say it is one of the best cars I've ever owned.

General Motors is promoting it as getting 30 mpg highway, our car gets more like 35 mpg highway and 25 around town. I don't have to drive 55 mph to get that mileage, it actually preforms best when we are driving 70-75 mph.

With our economy where it is now, I believe we need, now more than ever, to buy American products, and this car is definitely a good and practical buy.

I live in Hemet CA, and not only is this a great car, we have a really good dealer too. They always go the extra mile, and their service dept. is very professional, and does a wonderful job.
     
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2002 Chevy Malibu
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COLUMBUS, OHIO -- I purchased my 2002 Chevy Malibu in great condition with only about 30,000 miles on it. Since I purchased the vehicle I have had several issues,it started with the rotors and brake pads needing replaced about once a month, and then it escalated. One morning out of the blue my car wouldn't start. After replacing several costly parts, we figured out that it was the anti theft system from an article on the internet. The fix was that the key had to be inserted into the ignition and turned to the on position and left to sit for 10 minutes and then turned off before attempting to start the car. About two weeks after fixing that problem, the car started to make a funny noise.

It turns out that there was a rod knocking and now the engine needs to be replaced on the car. I cannot believe that GM could deny an issue with this car, and I think that they should either fix the problem or replace the car.
     
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