I purchased a 2007 Silverado new. I had the seats worked on 3x plus material coming apart. At 12,000 miles, all four tires were worn out. Tires replaced at my cost of 1,000. General tires are no longer used by the way. GM won't admit but the tires were too soft for the weight. 3rd brake light leaked, ruined the headliner. Took back 4x until they replaced it.
On April of 2010, drove to Vegas, got off the freeway and the transmission went out. This is at 30,000 miles. Was without my truck the entire time on vacation. GM said there is nothing they will do cause it's still under warranty. But offered 3 free oil changes, Wow!!! Dealer said they would take the truck back only if I put down another 4,000 after I put 9000 the first time. Very very upset with GM. Would never buy another GM product. Shame on them taking our money for a bail out, and not helping the customer.
I purchased a new Chevy Silverado in 2004. I drive only 5 miles to work each day so the mileage is very limited. I purchased the extended warranty, 5 yrs, 75,000 miles. The warranty expired in May of 2009 with just 30,000 miles on the vehicle. 6 weeks after the warranty expired, the transmission broke a gear. I was driving in town at 25 mph. Never have hauled anything heavier than a washing machine in the truck. Of course, GM won't absorb any of the cost. Had to have the transmission rebuilt out of pocket.
No wonder Toyota has passed GM in sales. My wife's last 3 cars have been Toyota. Never have had a problem with any of them. My Silverado has had the heater worked on twice. The AC has been worked on. I have been a die hard Chevy man my entire driving career. I think maybe it's time to change. The day my transmission broke, I had ordered a new 2010 Camaro from my local dealership. I cancelled the order.
NEW CASTLE, DELAWARE -- Anyone out there with this problem? After purchasing the new truck, I started to here a metallic rattling noise from beneath the truck at 800 - 1000 rpms at 15 - 25 mph.. At times, the noise in 2nd & 3rd gear can be quite loud and distracting. The dealer had the truck for 5 days.. Agreed the noise existed, but could not ID or solve the issue. I was referred to GM Customer Service (if that's what you want to call it)... Some guy far away got back to me and told me the noise was normal (w/o ever seeing/hearing the truck).
The New Castle, Delaware dealer is now trying to take back the truck as trade and offer me 8000.00 less than I paid (I have not even made the second payment yet) like they are doing me a favor... In fact when I became irritated, the sales manager started yelling at me while test driving the vehicle. I am a mechanical/electrical contractor and have purchased in the neighborhood of 25 trucks from GM (at least 5 from the dealer) in the last 10 years.... This complete lack of respect or professionalism is going to stick with me for a long time.
DELRAN, NEW JERSEY -- I hope GM goes under. Thank you GM for your piston slap motor knocking piece of wood that I now pay on. I can't sell this vehicle, but still pay on it. I will never buy another GM overpriced vehicle again. How could a 25000 dollar investment knock, only god knows. I hope your company goes belly up. I will tell millions my story. knock knock knock, who's there? It's my Silverado starting in the cold. Are your engineers on drugs, how's your retirement? Mine is suffering because I have to buy a new motor to sell this piece of wood.
ANCHORAGE, ALASKA -- I own a 2002 Chevy Silverado 2500 HD truck with a stock GM automatic transmission. I bought the truck new and it currently has only 29300 miles on it. At the time of purchase I added an extended 1 year warranty (5 year/50,000 mile) for $1,000.00. The truck performed well for about 21,000 miles, then the transmission started acting up. Now the transmission builds-up too many RPM's before shifting. The transmission also sporadically shifts hard, makes a loud clunking sound and causes the vehicle to shudder.
I have taken the vehicle to the dealership twice for this problem. Both times the service manager has commented that there is absolutely no observed problem with the transmission. But, the transmission problem still exists. I have heard from other GM truck owners that the problem might be the Tow / Haul Switch fooling the computer into thinking that the vehicle is in Tow / Haul mode full-time.
As I see it - I gave GM $1,000.00 for nothing, as GM has failed to honor repairs on the extended warranty. Now I am forced to pay a transmission repair shop $1,300.00 to fix the transmission problems. Once the transmission is repaired, I am selling the truck. I will never again purchase another GM produced vehicle. Furthermore I will never again purchase any vehicle from a (Lithia) owned or operated dealership.
ALBUQUERQUE, NEW MEXICO -- Monday I started my 2000 Silverado to discover that my engine was idling rough. I immediately drove to the dealership and left it. I received a phone call a few hours later letting me know I had major problems. I would need a new #6 fuel injector $340. Rebalance the spray across the rest of the injectors. Total cost $800. Although they informed me that due to the failed intake manifold gasket -- which caused the problem -- the gasket would also need to be replaced. $1000.
Along with that I would need a new fuel filter, antifreeze and oil because antifreeze had entered the engine block -- along with a water pump that was beginning to leak along with transmission service due to the antifreeze. Grand total $2,501.58. I purchased an extended warranty at purchase time $1500. -- Guess what? It had expired about a month before. I contacted GM to complain that an intake manifold gasket really should have a longer life than 71,000 or 5 years.
They disagreed. The dealer informed me that he got at least 3 or 4 cars a day that required the same repair. A Google internet search revealed that GM has been having this intake gasket problem since 1999 and probably didn't fix it until 2004. To say the least, this is the last GM car I will ever purchase. I have never bought a foreign car. I have no other choice but to change my ways. They would NOT do anything for me.
SYRACUSE, NEW YORK -- I purchased a new 2500 HD Silverado with heavy duty brake system in 2001. The truck had to be taken to the dealer after 12000 miles because the brakes were pulsating when coming to a stop. The dealer replaced the front rotors and resurfaced the rear rotors under warranty. I have driven the truck an additional 4000 miles and the same problem has returned. On the last day under warranty, the truck went in for a brake check to determine the problem. It was determined the rotors were shot. I was told the truck wasn't driven enough.
When asked why no one ever gave me a instructions on how often the truck had to be driven to maintain the brakes, I was answered by the service representative: "Look, I'm not going to split hairs with you, the rotors are not warrantied but they're shot". "4000 miles and they're shot", I replied. The service tech's response, "What do you want?" "Do you want GM to make special brakes for the North East?" "Not going to happen!"
The truck has 16900 miles and two sets of rotors. Why didn't the salesman tell me about GM brakes when he was selling the truck? We all know the answer to this! This should be interesting to those Chevy truck buyers in the North East. I know one thing for sure. The next time I look at trucks, the brakes won't work when I pass by the Chevy dealers.
CALIFORNIA -- After reading other problems and concerns regarding engine knock/excessive oil consumption/pinging noises on my 2002 Chevrolet Silverado 5.3, does this mean I'm not crazy?!! What a pain in the butt this has been, and the fact that they know all about this really gets to me more. They see me coming at the dealership and keep giving me that "are you serious it still does that?" look.
Forget about the 1-800 phone # now. They lied to me, told me there is nothing wrong with my truck and rescinded an extended warranty they were going to give me. They have de-carboned the engine 3 times. They say the oil leaks through the pcv valve, replaced 2 times.The pinging stopped for 3 weeks but came back and the 1-800GM person says to call the BBB. Anyone else?
2005 Chevrolet Silverado 4x4 with 5.3 liter engine. Vehicle has 32000 miles with extended warranty to 2013. Message to tighten fuel cap, then check engine light comes on. Took to dealer and diagnosed problem as vent valve cost $170.40 and $255 labor to replace, not covered under warranty. My friend has same vehicle, same engine with same problem. COINCIDENCE, I DON'T THINK SO. More like inferior product.