I bought a 2002 Chevy Silverado Duramax. Brand new. It has 70,000 miles. Five out of eight injectors have failed. GM knows these injectors are bad so they extended the warranty on them for "seven years or 200,000 miles". Even though my truck only has 70,000 miles and is almost brand new, after almost a week of telling me how much they appreciate my business and telling me that if it was a manufacturing defect they would cover it, they finally came back and said because the truck is "eight" years old, they won't cover it.
This is supposed to be a heavy duty truck. GM has admitted these injectors were defective. The fact that the truck is eight years old does not change the fact that it is their crummy manufacturing that has led to this problem. I will NEVER buy another GM product. I should have stuck with Ford. Never had a problem with their trucks. No wonder GM went bankrupt.
I purchased a 2007 Silverado new. I had the seats worked on 3x plus material coming apart. At 12,000 miles, all four tires were worn out. Tires replaced at my cost of 1,000. General tires are no longer used by the way. GM won't admit but the tires were too soft for the weight. 3rd brake light leaked, ruined the headliner. Took back 4x until they replaced it.
On April of 2010, drove to Vegas, got off the freeway and the transmission went out. This is at 30,000 miles. Was without my truck the entire time on vacation. GM said there is nothing they will do cause it's still under warranty. But offered 3 free oil changes, Wow!!! Dealer said they would take the truck back only if I put down another 4,000 after I put 9000 the first time. Very very upset with GM. Would never buy another GM product. Shame on them taking our money for a bail out, and not helping the customer.
I purchased a new Chevy Silverado in 2004. I drive only 5 miles to work each day so the mileage is very limited. I purchased the extended warranty, 5 yrs, 75,000 miles. The warranty expired in May of 2009 with just 30,000 miles on the vehicle. 6 weeks after the warranty expired, the transmission broke a gear. I was driving in town at 25 mph. Never have hauled anything heavier than a washing machine in the truck. Of course, GM won't absorb any of the cost. Had to have the transmission rebuilt out of pocket.
No wonder Toyota has passed GM in sales. My wife's last 3 cars have been Toyota. Never have had a problem with any of them. My Silverado has had the heater worked on twice. The AC has been worked on. I have been a die hard Chevy man my entire driving career. I think maybe it's time to change. The day my transmission broke, I had ordered a new 2010 Camaro from my local dealership. I cancelled the order.
NEW CASTLE, DELAWARE -- Anyone out there with this problem? After purchasing the new truck, I started to hear a metallic rattling noise from beneath the truck at 800 - 1000 rpms at 15 - 25 mph.. At times, the noise in 2nd & 3rd gear can be quite loud and distracting. The dealer had the truck for 5 days.. Agreed the noise existed, but could not ID or solve the issue. I was referred to GM Customer Service (if that's what you want to call it)... Some guy far away got back to me and told me the noise was normal (w/o ever seeing/hearing the truck).
The New Castle, Delaware dealer is now trying to take back the truck as trade and offer me 8000.00 less than I paid (I have not even made the second payment yet) like they are doing me a favor... In fact when I became irritated, the sales manager started yelling at me while test driving the vehicle. I am a mechanical/electrical contractor and have purchased in the neighborhood of 25 trucks from GM (at least 5 from the dealer) in the last 10 years.... This complete lack of respect or professionalism is going to stick with me for a long time.
DELRAN, NEW JERSEY -- I hope GM goes under. Thank you GM for your piston slap motor knocking piece of wood that I now pay on. I can't sell this vehicle, but still pay on it. I will never buy another GM overpriced vehicle again. How could a 25000 dollar investment knock, only god knows. I hope your company goes belly up. I will tell millions my story. knock knock knock, who's there? It's my Silverado starting in the cold. Are your engineers on drugs, how's your retirement? Mine is suffering because I have to buy a new motor to sell this piece of wood.
You read a lot of complaints on this and many other sites. But, rarely a good comment. I just wanted to give my "3 cents" :) I just traded in a 2000 Chevy Silverado pickup that I drove for 9 years. That truck was the best vehicle I ever owned. I traded because I wanted to change my style of transportation. I now own a new Chevy Traverse. But I was very sad to have to get rid of the Silverado because it had been such a good vehicle. I needed the trade in value to afford the new SUV though.
One thing most folks don't consider too, that if an American car has problems, they are usually much easier to fix than a foreign car. I know because my sister's 2000 Toyota Camry is always breaking down, and fixing it is a pain! Only repair I needed to do to my Silverado was to fix the tailgate latch last year. Cost me $1.00 in parts and about 3 minutes of my time.
I did do a few "tweaks" to the truck over the years too, audio amp, different engine parts and shocks. All of which I installed myself. That truck was so easy to work on, it was silly. I shudder anytime my sister calls me to work on her Toyota, it's not fun. Anyway, I'm 100% satisfied with the history of my Chevy's and look forward to many good years in the new Traverse.
2005 Chevrolet Silverado 4x4 with 5.3 liter engine. Vehicle has 32000 miles with extended warranty to 2013. Message to tighten fuel cap, then check engine light comes on. Took to dealer and diagnosed problem as vent valve cost $170.40 and $255 labor to replace, not covered under warranty. My friend has same vehicle, same engine with same problem. COINCIDENCE, I DON'T THINK SO. More like inferior product.
COLUMBIA, ILLINOIS -- I bought a Chevy Silverado Hybrid 1 yr ago. I drove it for 6 months and every thing was good except my fuel economy that was supposed to be better than those non-hybrid. Then I started having problems with the transmission. 2 times it was in the shop and took a week to fix. Now my 3 Hybrid batteries are out and they are 800 dollars a piece. Thank god for warranties. What will I do when the warranties are up? I know that I will have the same problems in the future.