General Motors Silverado - Page 2

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Silverado Truck Lemon
Posted by on
I bought a 2002 Chevy Silverado Duramax. Brand new. It has 70,000 miles. Five out of eight injectors have failed. GM knows these injectors are bad so they extended the warranty on them for "seven years or 200,000 miles" Even though my truck only has 70,000 miles and is almost brand new, after almost a week of telling me how much they appreciate my business and telling me that if it was a manufacturing defect they would cover it, they finally came back and said because the truck is "eight" years old, they won't cover it. This is supposed to be a heavy duty truck. GM has admitted these injectors were defective. The fact that the truck is eight years old does not change the fact that it is their crummy manufacturing that has led to this problem. I will NEVER buy another GM product. I should have stuck with Ford. Never had a problem with their trucks. No wonder GM went bankrupt.
     
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Anonymous on 2010-07-29:
Seven years or 200,000 miles is over generous. An 8 year old truck is not almost brand new. It's 8 years old. Once your warranty period is over, it is over. No car company will back it's car forever. It looks like it's time to buy a new Ford. You can probably get a good deal.
Helpful on 2010-07-29:
2002 Chevy, 70,000 and almost brand new? I wouldn't begin to describe the truck like this. It may have been well taken care of, but an eight year old truck with 70,000 mile on it is far from "brand new".
Starlord on 2010-07-29:
Once the warranty expires, it is gone. It is on your nickel to fix your vehicle once the warranty expires. I was with you at first blush, then I went back and read it again more slowly. An eight-year old truck with 70,000 miles and you are crying that there is some thing wrong with the manufacturing of the vehicle? Fuel injectors can go out at any moment, and the manufacturer does not pay to fix it beyond a certain point. You may love the truck and take normally great care of it, but mechanical breakdowns at 70,000 miles is hardly a lemon.
jktshff1 on 2010-07-29:
"seven years or 200,000 miles" 2002-2010=8 not that hard to understand.
lakeway on 2010-08-05:
My friend just bought a 2002 GMC SIERRA 2500 HD DURAMAX 4 weeks ago with 73,000 miles on it from a lady that husband had passed. Less than 100 miles since he bought it and same story...at the dealership with injector problems to the tune of 5k. Creampuff at 8 years old short of the big injector problems. Feel your pain and feel that other responses don't understand how large an issue these injectors were for this motor and that modified injectors get installed. Should have been a recall.
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Multiple problems with 2007 silverado
Posted by on
I purchased a 2007 silverado new. I had the seats worked on 3x plus material coming apart.@12,000 miles all four tires were worn out Tires replaced at my cost of 1,000 General tires are no longerused by the way GM won't admitt but the tires were to soft for the weight.3rd brake light leaked ruined the headliner took back 4x until they replaced it. On April of 2010 drove to vegs got off the freeway and the transmission went out. this is at 30,000 miles. was without my truck the entire time on vacation. GM said there is nothing they will do cause its still under warranty. but offered 3 free oil changes WoW!!! dealer said they would take the truck back only if I put down another 4,000 after I put 9000 the first time. very very upset with GM would never buy another GM product Shame on them taking our money for a baiout. and not helping the customer.
     
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bcd on 2010-04-20:
“… brake light leaked ruined the headliner …”

The brake light leaked? Even if you meant to say ‘brake line’ it still doesn’t make sense because the brake line is nowhere near the headliner.

“GM said there is nothing they will do cause its still under warranty”

Are you saying that GM refused to repair the transmission because the vehicle is under warranty? That is absurd.

This review is very confusing.
trp2hevn on 2010-04-20:
bcd, the 3rd brake light is the extra brake light, usually about middle near the roof on the back side above the rear window.
bcd on 2010-04-20:
The light leaked? What did it leak? Wattage?
trp2hevn on 2010-04-21:
Maybe it was not installed properly and when it rained, water would leak in around it. But I'm just guessing.
FlShopper on 2010-04-21:
That's what I'm guessing..that water leaked in through the area where the light was installed.
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Transmission Trouble @ 30,000
Posted by on
I purchased a new Chevy Silverado in 2004. I drive only 5 miles to work each day so the mileage is very limited. I purchased the extended warranty, 5 yrs, 75,000 miles. The warranty expired in May of 2009 with just 30,000 miles on the vehicle. 6 weeks after the warranty expired the transmission broke a gear. I was driving in town at 25 mph. Never have hauled anything heavier than a washing machine in the truck. Of course, GM won't absorb any of the cost. Had to have the transmission rebuilt out of pocket. No wonder Toyota has passed GM in sales. My wife's last 3 cars have been Toyota. Never have had a problem with any of them. My Silverado has had the heater worked on twice. The AC has been worked on. I have been a die hard Chevy man my entire driving career. I think maybe it's time to change. The day my transmission broke, I had ordered a new 2010 Camaro from my local dealership. I cancelled the order.
     
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MRM on 2009-07-24:
Bye Bye Chevy. Hellooo Jeep.
old fart on 2009-07-24:
Is it any wonder that the American auto industry is completely down the toilet..?
Our KIA Sephia is 8 years old and other than routine oil changes, hasen't cost us one red cent in repair costs thanks to the 10 year, 100,000 mile guarantee..

Buy American?..yeah right!!!
MRM on 2009-07-24:
On the Speed channel, I was watching a test driver performing a drift on a 2010 Hyundai (don't know the model name). I was surprised that a Hyaundai handled well while drifting.
MRM on 2009-07-24:
On another episode on the Speed Channel, a test driver drove a 2010 Prius for 100 miles on a 2 gallon gas tank and he made to the destination.
MrTruth on 2009-11-08:
kick of usless chevy man
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2009 Silverado LT 5300 Rattling Noise
Posted by on
NEW CASTLE, DELAWARE -- Anyone out there with this problem?

After purchasing the new truck I started to here a metallic rattling noise from beneath the truck at 800 - 1000 rpms at 15 - 25 mph.. at times the noise in 2nd & 3rd gear can be quite loud and distracting. The dealer had the truck for 5 days.. agreed the noise existed, but could not ID or solve the issue. I was referred to GM Customer Service(If that's what you want to call it)... some guy far away got back to me and told me the noise was normal (w/o ever seeing/hearing the truck) The New Caslte, Delaware dealer is now trying to take back the truck as trade and offer me 8000.00 less than I paid (I have not even made the second payment yet) like they are doing me a favor... in fact when I became irritated, the sales manager started yelling at me while test driving the vehicle.

I am a mechanical/electrical contractor and have purchased in the neighborhood of 25 trucks from GM (at least 5 from the dealer) in the last 10 years....This complete lack of respect or professionalism is going to stick with me for a long time.
     
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Anonymous on 2009-03-20:
Looks like the dealer is trying to intimidate the OP into 'living with' the noise rather than tracking it down. While rattles are often downplayed, they sometimes foretell a pending major failure. The dealer hopes the failure will diagnose the problem. Keep after them and take the vehicle to an independent shop for a second opinion.
Razzel on 2009-03-20:
Can be an internal defect in the muffler or catalytic converter.
800#Gorilla on 2009-03-21:
800#Gorilla on 2009-03-21:
Thanks Ghost of Doc J & Razzel.... the dealer wanted to replace the entire exhaust system, but GM said no... of course I am going to fight! No matter what it takes or how long... I am going to be in their face every day! Thanks again for your input.... 800#Gorilla
rrjjpp74 on 2009-10-21:
Any update on this. Mine has just started doing this and it is only 3 weeks old.
Legendbob on 2009-12-22:
I had a bad noise and it was the exhaust system hanger just in front of the muffler hitting the frame. The bracket is designed too close and I had to modify it because the dealer was clueless. That was pretty obvious. I am also fighting a resonance growl or vibrating of the system at low speed on a flat at about 40 mph. It is annoying and worse in cold weather. Have not been to dealer yet because I am sure they will say it is normal.
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Chevy Silverado 2004 5.3 Worst Decision I Ever Made
Posted by on
DELRAN, NEW JERSEY -- I hope GM goes under, thank you GM for your piston slap motor knocking piece of wood that I now pay on. I can't sell this vehicle, but still pay on it. I will never buy another GM overpriced vehicle again. How could a 25000 dollar investment knock, only god knows. I hope your company goes belly up. I will tell millions my story. knock knock knock, who's there, its my Silverado starting in the cold.

Are your engineers on drugs, hows your retirement, mine is suffering because I have to buy a new motor to sell this piece of wood.
     
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Anonymous on 2009-02-21:
Like a rock...
tnchuck100 on 2009-02-21:
You are talking about a five year old vehicle which you failed to disclosed the mileage which IS a pertinent detail.

Vehicles are not made by God. They are made by man. They are not perfect. Any of them can have a problem at any time. Whether it is a new one or one that has no problem for ten years, it CAN fail. Be it GM, Ford, Chrysler, or a Japanese brand.

If you have not had previous problems (another detail you left out) just fix it and go on with life. Even a $2-3,000 repair is cheaper that 6 years of new vehicle payments.
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Loved That Old Truck!
Posted by on
You read a lot of complaints on this and many other sites. But, rarely a good comment. I just wanted to give my "3 cents" :)

I just traded in a 2000 Chevy Silverado pickup that I drove for 9 years. That truck was the best vehicle I ever owned. I traded because I wanted to change my style of transportation. I now own a new Chevy Traverse. But I was very sad to have to get rid of the Silverado because it had been such a good vehicle. I needed the trade in value to afford the new SUV though. One thing most folks don't consider too, that if an American car has problems, they are usually much easier to fix than a foreign car. I know because my Sister's 2000 Toyota Camry is always breaking down, and fixing it is a pain! Only repair I needed to do to my Silverado was to fix the tailgate latch last year. Cost me $1.00 in parts and about 3 minutes of my time. I did do a few "tweaks" to the truck over the years too, audio amp, different engine parts and shocks. All of which I installed myself. That truck was so easy to work on it was silly. I shudder anytime my Sister calls me to work on her Toyota, it's not fun.

Anyway, I'm 100% satisfied with the history of my Chevy's and look forward to many good years in the new Traverse.

     
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Sparticus on 2008-11-24:
I'm looking forward to the new "Volt". It is an electric car with gas engine backup. Seems very cool. I think it is due out in 2010. I'm hoping to replace my 4Runner which will be 11 years old by then with a Volt. If GM is still around!
Narg on 2008-11-24:
Sparticus, check out http://www.gm-volt.com Great site for Volt news and info. I hear the Volt could be in dealerships this coming Spring.
Sparticus on 2008-11-24:
Thanks for the link! Maybe I'll be getting one sooner!
MRM on 2008-11-24:
I just saw the Traverse and it looks okay. Personally, I don't like crossover SUV. If its a truck, its a truck. If its a van, its a van. I'm surprise that you chose this vehicle since your your last vehicle was a truck. I'm planning on getting a 2009 Sport Trac Explorer. Those are hot!
bill on 2008-11-24:
I just hope GM will still be around next spring. The Volt is the kind of vehicle that could turn GM around. I predict they will sell a lot of Volts here in the US and even more overseas.
Sparticus on 2008-11-24:
The site Narq mentioned above (gm-volt.com) tracks a virtual waiting list of folks interested in the Volt. Their list is currently at 45,000+ people... which is pretty good... considering it is an unofficial blog...

http://gm-volt.com/wait-list-data/
Aerocave on 2008-11-26:
Bill: GM will still be around next spring.

Thanks for the post! Its nice to read something different for a change...
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Faulty GM Automatic Transmission
Posted by on
ANCHORAGE, ALASKA -- I own a 2002 Chevy Silverado 2500 HD truck with a stock GM automatic transmission. I bought the truck new and it currently has only 29300 miles on it. At the time of purchase I added an extended 1 year warranty ( 5 year/50,000 mile )for $1,000.00. The truck performed well for about 21,000 miles, then the transmission started acting up. Now the transmission builds-up to many RPM's before shifting. The transmission also sporatically shifts hard, makes a loud clunking sound and causes the vehicle to shudder. I have taken the vehicle to the dealership twice for this problem. Both times the service manager has commented that there is absolutely no observed problem with the transmission. But, the transmission problem still exists. I have heard from other GM truck owners that the problem might be the Tow / Haul Switch fooling the computer into thinking that the vehicle is in Tow/ Haul mode fulltime. As I see it - I gave GM $1,000.00 for nothing, as GM has failed to honor repairs on the extended warranty. Now I am forced to pay a transmission repair shop $1,300.00 to fix the transmission problems. Once the transmission is repaired, I am selling the truck. I will never again purchase another GM produced vehice, further more I will never again purchase any vehicle from a ( Lithia ) owned or operated dealership.
     
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steelaustin on 2008-05-13:
Hey This same thing happened to me with my 2006 Chevy Uplander I brought the van to a service tech and he to said that there was no problem he even test drove it with me in the vehicle three times. However with the problem still persisting I kept coming back telling them there was something wrong. Eventually the tranny cut out completely leaving me in the middle of a city highway during rush hour. Then the mechanics couldn't argue and they "fixed" charging me 3000$ then drove it out of the parking lot and it began to act up again. so I took it back to the mechanic and they said there was nothing wrong again several times. me knowing what would happen finally decided to leave the van at the shop so the mechanic could test it in the morning when it was cold. He then called me up admitting that there was something wrong. so he took another week to "fix" it but again I drive out of the lot and ... its acting up again. now I'm stuck in a rut because if have three more years on the lease.
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2000 Silverado Intake Manifold Gasget
Posted by on
ALBUQUERQUE, NEW MEXICO -- Monday I started my 2000 Silverado to discover that my engine was idling rough. I immedialely drove to the dealership and left it. I received a phone call a few hours later letting me know I had major problems.

I would need a new #6 fuel injector $340. Rebalance the spray across the rest of the injectors. Total cost $800.

Although they informed me that due to the failed Intake manifold gasget -- which caused the problem -- the gasket would also need to be replaced. $1000.

Along with that I would need a new fuel filter, anitifreeze and oil because anitfreeze had entered the engine block -- along with a water pump that was beginning to leak along with transmission service due to the anitfreeze.

Grand total $2,501.58. I purchased an extended warranty at purchase time $1500. -- Guess what? It had expired about a month before.

I contacted GM to complain that an intake manifold gasket really should have a longer life than 71,000 or 5 years.

They disagreed. The dealer informed me that he got at least 3 or 4 cars a day in that required the same repair. A Google internet search revealed that GM has been having this intake gasket problem since 1999 and probably didn't fix it until 2004.

To say the least this is the last GM car I will ever purchase. I have never bought a foreign car. I have no other choice but to change my ways.
They would NOT do anything for me.
     
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Anonymous on 2006-05-10:
for your information

http://www.bbbsw.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=6346

"Auto dealer's are in the business of selling new cars not repairing them" Try and find an indie repair from that BBB website check their feedback rating them go to them. Save yourself the heartaches.
Anonymous on 2006-05-11:
That is pretty rough. I had a problem like that on my brother's '96 Camaro, where the head gasket blew and let water get into the oil at 100K miles. I don't know who is designing these engines, but they surely are doing a bad job. My old '86 300ZX never needed any big engine work, even at 150K miles! GM will surely be out of business if they cannot improve reliability.
Texmommie on 2006-05-30:
I feel your pain with our 2000 silverado...expect to have more repairs down the road and even repairs that may/may not correct the problems!
CaptainSpaulding on 2006-09-29:
Almost EVERY General Motors 3.1 and 3.8 Liter V6 engine made between 1997 and 2002 used a defective intake manifold gasket. GM knew about the problem early on, but decided not to do anything about it. They felt that it would be cheaper to deny the problem and screw their customers (by making them pay for the repairs) than to issue a recall that would cost the company tens of millions of dollars! Great company, huh? No wonder they are teetering on the edge of bankruptcy! Only a FOOL would buy a General Motors car!
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Brakes On Chevy Silverado
Posted by on
SYRACUSE, NEW YORK -- I purchased a new 2500 HD Silverado with heavy duty brake system in 2001 The truck had to be taken to the dealer after 12000 miles because the brakes were pulsating when coming to a stop. The dealer replaced the front rotors and resurfaced the rear rotors under warranty. I have driven the truck an additional 4000 miles and the same problem has returned. On the last day under warranty the truck went in for a brake check to determine the problem. It was determined the rotors were shot. I was told the truck wasn't driven enough. When asked why no one ever gave me a instructions on how often the truck had to be driven to maintain the brakes I was answered by the service representative; "Look, I'm not going to split hairs with you, the rotors are not warranteed but they're shot. 4000 miles and they're shot, I replied. The service tech's response, "What do you want?" "Do you want GM to make special brakes for the North East?" "Not going to happen!" The truck has 16900 miles and two sets of rotors. Why didn't the salesman tell me about GM brakes when he was selling the truck?
We all know the answer to this! This should be intresting to those Chevy truck buyers in the North East. I know one thing for sure. The next time I look at trucks, the brakes won't work when I pass by the chevy dealers.
     
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Anonymous on 2004-07-28:
There are a lot of theories on brake rotor warpage, but I think everyone agrees that heat plays a major part (ever since asbestos material was band from usuage in the pads, with good cause I might add) . We have been experimenting with "crossed drilled rotors" from some aftermarket companies with a lot of success. The problem is not only with GM but all manufacturers to some degree or another. Since your stuck getting new rotors anyway it may be worth the investment to get the crossed drilled rotors, oddly enough I see My 3 Cents offers links to some of these suppliers. Good Luck.
Rhino8 on 2004-08-18:
My company has six Chevrolet 3500 pickups including one 2000, and one 2001. (The others are 1997,1998 and 99) We also have the same problem with the 2000 and the 2001. Both have had new front rotors twice and the problem returns after a few thousand miles. The older GMs are still on the original rotors except for the '97 that were replaced for the first time last month. All of these trucks are commercial vehicles and get many miles put on them on a daily basis by many different drivers. But the two newer trucks seem to continuously develop this "pulsating" problem. I spoke with several shops and the dealer, some of them think that it is the ABS that is to blame. You may ask about that at your next brake service visit. I know I am.
Phillymaw on 2007-08-23:
Well it isn't just Chevrolet trucks with a brake problem. I have a 2002 Malibu and I am facing replacement of left front rotor for the 3rd time. If the dealership would have just said it was defective, GM would have replaced it. They wouldn't. I have had to replace pads approximately every 3,000 to 8,000 miles. The last time I took the car to someone other than dealership and asked for the BEST pads they sold and they lasted almost 2 yrs. As far as I am concerned GM should do a recall on there brake systems.
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2002 Chevrolet Silverado
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CALIFORNIA -- After reading other problems and concerns regarding engine knock/excessive oil consumption/pinging noises on my 2002 Chevrolet Silverado 5.3, does this mean I'm not crazy?!!What a pain in the butt this has been, and the fact that they know all about this really gets to me more.They see me coming at the dealership and keep giving me that "are you serious It still does that?" look . Forget about the 1-800 phone# now, they lied to me, told me there is nothing wrong with my truck and rescinded an extended warranty they were going to give me.They have de-carboned the engine 3 times,they say the oil leaks through the pcv valve replaced 2 times.The pinging stopped for 3 weeks but came back and the 1-800GM person says to call the BBB.Anyone else?
     
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Anonymous on 2003-11-21:
CAN YOU SAY CLASS ACTION LAWSUIT ? I HAVE A 6.0L WITH 48.000 THAT HAS HAD PISTON SLAP, TODAY IT WENT TO SMOKIN BAD. THIS TRUCK HAS NEVER BEEN OVER WORKED OR ABUSED GM HAS SOME ANSWERING TO DO FOR THERE ENGINEERING PROBLEM, BUT IT WILL PROBABLE BE YEARS FROM NOW, BEFORE THEY ARE FORCED INTO IT. I SHOULD HAVE STUCK TO MY DODGE. THAT EN
Anonymous on 2003-11-23:
I have a 2000 silverado z71 with the 5.3L and have the same noise. I went to the dealer and had them check. they stated this was a normal noise. When asked why it just started they said it was just bad gas. yeah right. I also want to know if anyone else is having a problem with rust on the bottom of their doors. I do, but it is not caused by my neglect. I wash and wax and polish my truck at least once a week and if it has salt on it I was that off at once. I contacted gm on this problem and was told since it was still under warranty to take it to my local dealer and it would be "fixed". I did as they said and took my truck in. To make a long story short, three days later rust was back. I then took my truck to several other body shops who stated the only way to fix the problem was to put new doors on the vehicle. I then contacted gm and informed them of this. that was in June of 2003. gm keeps giving me the run around and will not replace the doors or extend the warranty on the rust problem. they stated for me to also call the bbb. A big waste of time. I was all set to go to arbitration, but then was informed by bbb that no mater the out come they could not tell gm how to fix my vehicle. And by the way if you did not already know, bbb is paid for by gm. save yourself time and headaches, if you have a lemon law, lemon law it. or sell it and by a dodge, that is my plan.
gail53202 on 2003-12-30:
I have a 2002 Tahoe that has a steering box knock. It has been services several times prior to the extended warranty kicking in. Now they say that the box needs to be lubed. Nowhere in the manual does it indicate that it needs lubing. We contacted GM and got the run around stating that it does not hamper the function of the steering.
I have also just picked up my 2002 Silverado HD 2500 from the dealer for trasmission repairs (3rd time). I also had them listen for the knocking noise which sounds like wrist pin slap. They told me it was because the short skirts on the pistons and excessive carbon build up. I was told the GM would not fix it as they say it does not hurt performance. The service manager told me that he has multiple vehicles with the same problems that my Tahoe and Silverado have. He advised pursuing GM with the BBB.
Anonymous on 2004-01-05:
Here here! We have a 2001 Chevy Silverado that didn't start the "piston slap" noise until it reached 12,000 miles. It is just now beginning to get close to warranty expiration and we've taken it in MANY times, only to be told it was normal. GM offers extended warranty, but that doesn't help resale value when it sounds like a hunk of junk when it's running. We are looking for an attorney now. On top of that, we have a 2002 SS Camaro that sounds worse than the truck with only 8,000 miles on it. Sheesh!
mebatmanunot on 2004-02-08:
Reading all the stories about pistonslap and how GM considers it absolutely normal makes me want to 3j7&%#,... The only thing to do is find a lemon law attorney and file suit. This country is loaded with attorneys that will take almost free of charge. Class action is a losing way to go. the only way to hurt GM is for everyone to stop complaining and gather up all your documents them call a lawyer.If you really want to know how low GM gets in court go to www.gmcourtdocuments.com and you can read for weaks. Trail for GM is coming up in April and we will pounce on GM with INDUSTRIAL STRENGTH. Now go for it....
debbie.haynes on 2004-02-09:
Same here, This problem is more prominment than you believe. Have Silverado 2500 HD 2001 with same problem. Scared it will not last or gives up in mountains pulling my trailer. I just retired and do not need this!
Noel H. Haynes
debbie.haynes@verizon.net
HK on 2004-04-09:
In regards to the engine knock on the 5.3 I have a 2002 Avalanche. This probem started prior to the vehicle reaching 20,000 miles. I have now taken this vehicle into the dealership 5 times for the engine knock problem as well as excessive oil consumption. After leaving the truck overnight I get the same response. Yes, the motor knocks but GM says there is no damage being done by whatever is causing this problem. The oil consumption problem was addressed by installing a CVV. After 2,000 miles I have had the sudden losss of oil happen again. I have talked to several mechanics at different dealerships and they even have different ideas on what the problem is. Some say bad parts from Mexico others say carbon buildup and on and on... I contacted Chevrolet and there effort to deal with the problem is to issue 100,000 warranty on the motor, but not to fix the problem. I have lost all faith in the Chevrolet Truck line because of this and will take my business elsewhere. I can no longer depend on this vehicle to provide safe travel for my family. If anyone knows of an attorney handling problems like this in Oklahoma please e-mail me at tulsamanagement@msn.com. This type of corporate abuse must be checked. I would welcome hearing on any other ways to get GM to fix this problem. I am going through the BBB process now as well.
dcook on 2004-07-18:
I just want to let you know that I also had a similar problem. It was ignored by the dealership. NOW, I have a hole in my piston and have to spend $5,000 on a whole new engine. Who's to say that this engine won't have the same problem?
knock knock on 2005-03-14:
Hi there, I want to be added to the list of consumers that have purchased a GM vehicle that have an engine knock, my truck is a 2002 Chevy Silverado 1500 4WD Ext cab VIN# is 2GCEK19T721381744….. I have been to the dealer about this and he says it is normal, he suggest a decarbonization process which is going to cost me $150.00 and an over night stay for my truck, I don’t want to do this but I feel I should if I want to preserve the life of my engine, if you have the time could you please inform me of my rights as a consumer and what I can due to get this problem fixed with GM. Thankyou.
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