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5 Year 50,000 mile Bumper to Bumper Warranty
Posted by DonDon on 09/23/2005
CARTERSVILLE, GEORGIA -- GM says 5 Yera 50,000 mile bumper to bumper warranty. This nothing more than a bunch of bull. I have 38,000 miles on my Oldsmobile Bravada, The brakes has given us problems since we bought the car today we found out that the rotors they say need to be turned only they want to charge me $79.00 for the fronts and $79.00 for the Rears. Also we are for the second time having an Encoder Sensor replaced as we did at 5,000 miles now they are telling me I need to fork out $83.00 to redo the transfer case fluid. Throttle body also messing up of course that means $123.00 for induction service none of this is under warranty even though it is a so called "Bumper To Bumper" Warranty. I will be buying a Japanese vehicle the next time as we here do not know how to stand behind our products GM Stinks.

     
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Posted by Anonymous on 2005-09-23:
Agreed. I come from family that always bought GM cars. I finally got wise and got a Toyota.
Posted by Anonymous on 2005-09-26:
Good Post Jay
Posted by DonDon on 2005-11-06:
JayD Maybe you should read the post again. We bought the car new and had the problems with the brakes since day one. So I ask whats wrong with you? Obviously you must be sucking on a dealers a#$. And the problem with the slipping and the service they said I needed to pay for was also a crock of crap as it is still doing the same thing GM Sucks Jay and so do you you in informed Dumb A#$. Next time before you ask sombody what they are thinking maybe you should read the post correctly you Moron.
Posted by Anonymous on 2005-11-16:
DonDon, Maybe you should read your owners manual/warranty manual before insulting Jay. If you read these manuals you would find out that the rotors and pads are only covered for 12 months or 12,000 miles and that the rotors are considered a wear item. I understand that you say you have had problems with the brakes since new, my question is why did you not address these concerns 26,000 miles ago??? The throttle body does need to be serviced also, but at $123.00 it does seem excessive. You can service your own throttle body with a toothbrush and a can of carb clean. As far as the slipping goes, you never stated a driveability problem only a change of the transfer case fluid (which would be considered maintenance). As far as the encoder goes, if you had it replaced less than 12,000 miles or 1 year ago then it should be covered under a parts and labor warranty. Information is a powerful tool and all this information is put in print in your paperwork, try using it to your advantage rather than complaining when you do not understand. Good Luck
Posted by DonDon on 2005-11-22:
Dealerdirect I mentioned the fact that the encoder was replaced at 5,000 miles, this was the slipping problem too which I refered. I think all of my post was clear. I believe this to be part of the problem of why GM is working toward laying off 30,000 people and closing 9 plants over the next few years.They do not stand behind nor do they have the quality systems put in place, like Toyota and other Auto manufacturers(Japanese). I feel very bad for the workers but the quality in their autos is not there. I think instead of talking TQM and lean manufacturing the should apply and they would not be in the shape they are. I do not see Toyota laying off, they are expanding, you can do this when you make a quality product and have repeat customers. Have a nice day and good luck with your future endorsing GM products.
Posted by Anonymous on 2005-11-23:
DonDon: GM does has problems for sure!!! I was just thinking though when you bought your Olds, GM was offering a free 7 year, 100,000 mile warranty, though this may have been a only a regional promotion. I hate to tell you this but the slipping your are experiencing probably is not the encoder but may be much more serious, hence the famous 4L60E transmission. Best advice is to trade in if possible. GM has ignored it's problems for at least 15 years and refused to notice a working business model (i.e. Toyota). American workers can and do a very good job hence you notice alot of Toyota's, Honda's, and Nissan's are built here in the States while your vehicle could have been built in Canada or Mexico. The problem here is "the fish is rotten at the top".
Posted by LollyDavis on 2006-09-28:
I have a 2003 Chrysler Town and Country that just came out of the service department. The "check engine light" had gone on at 24000 miles, Chrysler garage in Illinois checked it out and found nothing wrong. They reset the sensor. At 32000 miles the check engine light went on again, East Tennesse chrysler(Crossville) checked it out and found nothing wrong again, reset the sensor again. The check engine light went on again at 42500 - Now I have just finshed paying East TN Chrysler $1100 to replace the gas tank which they said had a leak in the gasket. Of course the van is out of warrantee at 42500.
RIP OFF MAJOR! I am so mad. I intend to write Chrysler - what good that will be except to clear my mind.
Posted by Fred Flintstone on 2006-12-26:
I agree, I had a 1986 GM the paint came off in three years, GM said it had too many miles? Paint defect, miles, what does one have to do with the other? I bought Fords for the next ten years, then bought a 01 with little problems, so then bought a 05 GMC Sierra Denali. When driving if you let off the gas, and then back into it a little you would hear a CLUNK. GM said it was normal. I said yeah for a truck with 100,000 miles, they said no and would not repair. If you search the internet for a 5.7 liter engine knock that is said to be "PISTON SLAP" you will find GM says that is normal also. SO what good is a 5 years 100,000 mile warrenty if GM blows off fixing our vehicles? I sold the Sierra Denali with 4000 miles, and will never buy another GM product under warrenty. Too bad I like them.
Posted by Skanderson on 2007-01-01:
General Motors fails to honor many warrantees and manufacturer guarantees. My 2001 S-10 is completely rusted through, from the inside out. It falls within the wonderful 6 year/100000 mile rust through guarantee, yet when we took it get repaired we were given one false excuse after another why it could not be repaired through the guarantee. We are seeking information on class action law suits in regards to our problem.
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Lack of quality in GM products
Posted by Ramco on 10/09/2003
PINEHURST, TEXAS -- I currently own the second GM vehicle I have ever owned in my life. It will be my LAST. GM must have some of the worst engineers in there employ that exist. Not only is there evidence of poor quality in the parts on the vehicles but accessibility to parts on the vehicles is terrible. I am certainly glad I am not a GM mechanic. For years I have worked on my own vehicles, but this one is almost impossible. I bought a 1995 GMC Diesel Pickup Truck. I bought the truck when it was about 3 years old. It only had 62,000 miles on it and it looked very good. It was my first diesel and I was told by many people that diesels run for ever. An exageration of course, but at about 100,000 miles numerous things began to break down. Now at 124,000 miles I am continuously having to work on the truck to keep it running. I use the truck to pull a camper, but am now afraid to go out of town in it. This is the hardest vehicle to work on I have ever owned and GM parts are terribly expensive. I really wish the engineers that design these vehicles had to work on them. Maybe then they would do a better job.
     
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Posted by Truth on 2004-10-15:
I agree about GM being harder to work on! They over due simple things like mounting a distributor upside down in an S -10 pick-up I had. I also used to buy in to the claims how good their cars and trucks are.

But after owning five of their vehicles, I have had it with buying certain tools to work on them.
Like to fix anything in the dash is 3 times the trouble of (ANY) carmaker. Engine components are
Different and more complicated for no reason. And the claims that they last longer are false.

And I noticed that most brain washed people think these cars and trucks are the best, usually never work on their own vehicle. Excluding the Chevy perverts that can't see there own madness because they love Chevy! They all break down sometime! Better get something easy to work on!
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engine knock .... differential whine
Posted by Dick on 03/15/2002
OAKHURST, CALIFORNIA -- I ordered a 2002 z-28 Chevrolet Camaro to my specs. Upon receipt of the car I noticed a knock in the engine and a whine in the rear end. Upon notifying the dealer and GM I was told that this was characteristic of the car. This is unacceptable. I cannot believe GM designs a car with a knocking engine or a whining rear end. I would have a hard time selling the car in this condition.

To help keep me as a potential future customer, I would like the following:

Fix the knock and the whine. I can be reached at 559 683 5468 or by mail at 51764 road 423, Oakhurst, Ca. 93644

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Truck Order
Posted by Robert.d.mccorkle on 12/05/2001
ATLANTA, GEORGIA -- I ordered a GMC Sierra truck the 1st week of October and was told to expect a 4-8 week delivery. Based on the latest information I have from both the dealer and the GM Customer Service Center, the order has not been 'accepted' by the factory due to a constraint on Black Sportside bodies. Despite the dealerships efforts, no further explanation of why this constraint is in place, or when it may be lifted. I therefore have no idea on when or even if I will receive the truck I ordered.

To help keep me as a potential future customer, I would like the following:

At this point, I simply want to know when I can expect my order to be fulfilled. Based on that information, I can decide to proceed, change, cancel my order, or request a reasonable resolution.

At the very least I would like a response from your company regarding this incident. Thank you for your time.

     
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Posted by Anonymous on 2002-04-17:
If you're lucky, the order won't go through! Ask GM to provide you with all of the Technical Service Bulletins on your engine type. They have acknowledged that there is a VERY loud inconsistent knocking noise that develops in these engines anywhere from 1 to 30k miles. When you start the truck, it sounds like someone's under the hood banging around with a hammer. We have been in contact with Gm with this same problem for 6 months, and have been told by their Warranties and Recall office that it is a "charactaristic" of their engines and that it has been determined by their "engineering" department that it will cause no long term damage to the engine or any of its components. I might also add that I asked for this in writing, and they flat out refused. This is apparently a problem with nearly all engines for their trucks and SUV's and they continue to pump out those new models with the same defect.
Posted by Anonymous on 2002-11-27:
Please!! If I were you I would rethink purchasing a GM truck because of the "Piston Slap Defect" found in many '99-2002 4.8.5.3,6.0,8,1 liter engines as well as the LS1 engines in the Vett's & Camero and Firebirds. I have close to 33,000 miles on my 2000 4x4 Silverado Z71 EC Long bed and when it's first started the engines knocks for up to one minute. When it's below 0 outside I can hear the engine knocking from inside my house! Every GM dealer here in Alaska tells me this is normal and I have nothing to worry about. If GM would have been up front when I bought the truck and told me the engine will start knocking within 2000 miles I wouldn't have bought the truck. When the engine is warm and idling at a stop light I can hear a tapping noise coming from the passenger side of the truck. Again I'm told this is normal. When going uo hills pulling a trailer with 2 snowmachines, the engines pings most of the time. Different grades of gas doesn't help. GM will not owner the basic 3 year-36,000 miles warranty as far as the "piston slap defect", but they have fixed lots of other problems I've had with my truck. It was either a hurry up and go home Friday truck or a Monday hangover truck. I have a friend who owns a 2000 Silverado with the 4.8 liter engine and his trucks sounds like mine in every way. He has had many of the same other problems as I have had. I change my oil every 3000 miles and send it into a lab to see what type of contaminates are in the oil. I don't trust my dealer to change my oil or use their lab to check my oil for contaminates since I've been lied to several times. I did finally get a dealership to admit that my engine does have "Piston Slap". My "Change Oil Light" came on after only 2000 miles and I can't wait to see what type of contaminates are in the oil. I'm keeping track of all lab reports because sooner or later this "Piston Slap Defect" will turn into a big scandal and bite GM in the butt!. As far as the new GM Duramax, it's a sweet quiet, powerful running diesel I've ever driven. But........I've been told by two different GM employees that GM is having problems with cracked cylinder heads. I wasn't sure if Aluminum was going to hold up to the high heat a diesel makes. Don't get me wrong, I'm not a GM basher, I'm just very disappointed GM consumer that is fed up with all the lies and BS I've been told by the local GM dealerships. I bought my last 4 GM vehicles from our local dealership and I will never do business there again. I've rebuilt many high mileage engines with Piston Slap and after sending the block to the machine shop and rebuilding the engine, I've never had a Piston Slap problem. I don't work at a dealership or at a repair shop. I'm just a backyard mechanic. Please think real hard if your willing to gamble your hard earned 30-40K on a truck that might have piston slap. There are lots of websites dealing with this issue, please do your home work and don't make the mistake I made. Good luck!
Posted by Anonymous on 2003-10-15:
Cancel your order while you can!
You won't be happy with the truck anyway.
You're paying a hell of a lot of money for a truck that is supposed to have piston slap and sound like a piece of junk!!

I have one and have been told that it's normal.
What a crock of ****!
If I could, I would get my money back and buy Japanese!!!!
Posted by Anonymous on 2004-01-17:
Take your deposit --- and RUN --- don't walk out of the GM dealer as fast as you can. Else you will be adding to this site when/if you get your truck.
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Geo Tracker Test Drive Promotion
Posted by on 05/08/2001
TUSTIN, CALIFORNIA -- At the end of December, I received an offer from your Chevrolet division to take a test drive of the Geo Tracker in exchange for which I would be given a $50 American Express gift certificate. I took the test drive and submitted the paperwork. The certificate was to be mailed by the end of March. When I didn't receive it, I called the 800 number on the test drive paperwork (800-501-2682) to check on the status and was told that all certificates would go out by April 6. I called on April 11 when I didn't receive what I had been promised. I was told I'd receive the certificate within two weeks. Nothing arrived. I called again on April 25th and was told to wait another two weeks. Having not received the certificate, I called yet again today (5/8) and was told that I would just have to wait (indefinitely).

To help keep me as a potential future customer, I would like the following:

I want GM/Chevrolet to either send me the certificate I was promised or send me a check for $50. The purpose of this whole program was to generate customer goodwill. At least in my case, it has done exactly the opposite of that. If Chevrolet is having a problem with the fulfillment center with which it contracted, that should not be made my problem. My 'deal' was with GM/Chevrolet, not the fulfillment center, and GM/Chevrolet needs to make good on its promise immediately!

At the very least I would like a response from your company regarding this incident.
     
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Poor Customer Service on Parts Damaged in Shipping
Posted by Bruce.d.wright on 06/27/2012
BELLFLOWER, CALIFORNIA -- I ordered the 6 parts needed to install rooftop rails on my GMC Terrain on May 2 2012. They arrived on May 12 but the 2 main parts had both of their plastic ends broken off. The reason appears to be that there was packing material on only one end of the box so too much weight was put on the exposed end of the rails causing them to break. We emailed the company in the required 3 days and a customer representative named Eric requested photos of the damaged parts, which we immediately sent.

Waited 4 days and sent an email requesting an update, waited 2 more days and sent another email, waited 4 more days and sent another email. Eric replys that he had not got the pictures over to the warehouse and that another guys would call today. No call came so I asked for the name of Eric's supervisor and phone number. The next email gives me instructions for returning the parts and states that if they are damaged I won't get a refund and will have to pay the shipping to get them back. Is this guy out of his mind?
     
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Posted by trmn8r on 2012-06-27:
The communication in this case is horrible. Based on what you wrote the warehouse guy doesn't even know they were damaged in being shipped to you. Before I sent them back, I would keep bugging them until they send something that at least admits that I allege the items were damaged in transit to me.
Posted by run from them on 2012-12-18:
your best bet is not to purchase from this company, they sale reconditioned and broken parts as new. Then they try to talk to you like an idiot.
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False Gasoline Mileage Chevrolet Cruze 2011Th
Posted by Krmonk192065 on 11/17/2011
The Dealer, Dutch Miller Auto, Chevrolet Cruze 2011, Huntington, West Virginia, advertise on TV and the Sales Force, claim that this vehicle will get from 38 to 42 miles per gallon. We tested this car from Charleston West Virginia to Fort Lauderdale Florida, using the Cruise Control. And this vehicle only gets 30 miles per gallon.
     
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Posted by JayByJay on 2011-11-17:
Your complaint should be with Dutch Miller Auto, GM isn't the one running the ads.
Posted by unhappy999 on 2011-11-17:
The gas mileage is on the MSRP sticker on the side of the window for new cars. For used cars, they also use the numbers from the manufacturer. My new Ford Fusion doesn't get the advertised gas mileage either as the display tells me what it is getting. I don't think any car gets what they advertise. When you question it they say it depends on your driving, speed, road conditions, tires,traffic etc. I think you just have to live with it like I'm doing.
Posted by swimjim on 2011-11-17:
Agreed, the higher mileage claim is under controlled/laboratory conditions and is to be used as a reference, not as an absolute. How many passengers did you have? Weight of luggage? Did you drive the speed the higher mileage claim was driven? Many factors including topography, fuel, weather, weight, etc., go into a mileage claim that you cannot duplicate in real world driving. Is it "fair?" Is it "right?" Depends on who you ask. If you want a car that consistently gets the mileage you're speaking of, better get a hybrid.
Posted by Starlord on 2011-11-17:
The gas mileage figures are an EPA estimate, and as stated are assuming perfect conditions. In 1988, my wife and I drove a Mercury Lynx fromArizona to Erie, PA, and took turns driving. Crystal kept close track of the mileage. As I was getting back into the car after fueling up, she hit me in the arm and demanded to know what I was doing to her car. We were getting 52 MPG on the highway. We have laughed at this ever since. I have no explanation for the mileage, but I rechecked her figures and she was correct.
Posted by trmn8r on 2011-11-17:
Which configuration do you have (engine, transmission)? I don't see one with an EPA range as you stated.

As others have pointed out, those are estimates and your actual mileage can vary for many reasons. It isn't pertinent to your complaint, but 30mpg sounds pretty darned good compared with what my cars get.
Posted by MDSasquatch on 2011-11-18:
MPG is determined under very controlled conditions; you cannot begin to replicate those conditions on the open road; I doubt anyone has ever achieved the gas mileage their cars are rated at.
Posted by Anonymous on 2011-11-18:
Wow - their claims are inflated by 8-12 miles per gallon (27-40%), per the OP's experience.

That's a mighty big gap - I would expect the variances to be somewhat less huge under average driving conditions.

For fun, you check your car's expected mpg rates at: http://www.mpgbuddy.com/
Posted by Skye on 2011-11-18:
Hey thanks S Hawk, for that link!
Posted by Skye on 2011-11-18:
Thats a great site, even though they base the coat on regular gas. We use mid grade, and drive foreign vehicles, but it still does a great job estimating the mileage and cost.

Posted by Kris10 on 2011-11-18:
I actually get the estimated mileage for my car a 2006 Saturn Ion II (you can only select one kind of Ion on the link provided above) but yeah... sometimes they're really high, sometimes, they about right. Sorry about your experience.
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Hummer H3 2006 Lacks Child Safety Door Locks. Dangerous For Children
Posted by JENNIFEROPSTAD513 on 04/05/2011
In October of 2010 I purchased a used Hummer H3 with approx. 70k miles on it. I at the time of purchase had two young children both under the age of two so essentially I was looking to purchase a "family safe vehicle." For the four months that I have had the Hummer h3 I thought that it was a child safe vehicle because it was car seat approved with the anchors and it also had window locks. Unfortunately, three weeks ago I had to find out the hard way that the H3 is lacking such a simple feature that could save childrens lives, the child safety door lock. I was driving along and my 18m old daughter was playing around with the window. I kept telling her to knock it off. I had the doors locked but the next thing I know she was able to open the door while I was driving and she almost feel out of a moving vehicle. I reported the incident right away to GMC corporate office and of course did not get a person in the United States. I was out sourced and was trying to talk about a severe safety issue that needs to be addressed with this vehicle. I finally was able to convince the representative to transfer me to a US representative. When I waited 45mins for a US representative to come on the phone she was extremely rude and told me that there is NOTHING that they can do for me. That is not a good enough answer for me. Why did you leave out a common feature found in 99% of the cars on the road today AFTER 1999. When I bought the hummer especially it being a luxury vehicle I was expecting it to be equipped with a lot of safety features because of the nature of the SUV but I was wrong. In the H3 because of its design a child sitting in a car seat ( which you say is car seat approved to be in those seats) can not only reach the windows but can also open the door when in motion.

The only thing that saved my daughter was the two leg straps to her car seat that was holding her in. When I was telling the US representative about this she just kept saying, " I am not sure why this year of the H3 did not have the child safety door locks. Mam there is nothing I can do for you. You can go to the hummer dealership and maybe have them installed but you will have to pay for it yourself." Then she calls the hummer dealership herself and then comes back on the phone and says, " you are not allowed to install the child safety locks on this model of h3." Basically, I fear having my children in this vehicle because it is not SAFE when a 18m old can open a car door while the vehicle is in motion there is a SEVERE problem!

IN 2006 HUMMER MANUFACTURED OVER 194,000 H3’S. Within 3 months after the hummer h3 was released there was over 100 complaints filed to hummer in regards to the child safety door locks. They still 5 years later have neglected to fix this problem and continue to make excuses on why this was never recalled. This is extremely dangerous for families with children due to the risk of a child falling out of a moving motor vehicle. In 2007 hummer added the child safety door locks to the h3. Why I ask did they not simply add it in the first place to the 2006 h3?

     
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Posted by Anonymous on 2011-04-05:
I never thought of a Hummer as a family vehicle. You can take it to someplace other than the dealership and have child door locks installed. Now you know what to check for on your next vehicle purchase.
Posted by momsey on 2011-04-05:
I agree with ript. A Hummer does not say "family friendly" to me at all. While I can understand the complaint to a point, I really don't see how an 18 month old can even reach the locks and or the door handle. Maybe I just don't know how an H3 is built. But it is a good lesson to learn.
Posted by Anonymous on 2011-04-05:
Hmmmm... Despite what my fellow my3cents'ers think GM certainly did their best to market the Hummer H3 as a family vehicle. I can see how that alone could lead the average consumer to believe the Hummer H3 is a "family friendly" vehicle.

Here's one of the ads.
http://www.youtube.com/watch?v=gS1a4csr6sI
Posted by spiderman2 on 2011-04-05:
What kind of child safety seat was your 18 month old child in? "The only thing that saved my daughter was the two leg straps to her car seat that was holding her in." An 18 month old child should be in a car seat with a 5 point safety harness and if you go by the new recommendations, the child should still be facing the rear of the vehicle.
Posted by SteveWiginowski on 2011-04-05:
I thought that child locks are something that activated by pushing a button on the edge of the door (only reached when the door is open). If this hasn't been activated, how can you expect it to be working.

Think of it this way. When you buy a car and a friend is in the back seat, can they get out of the car themselves or do you open the door for them? Generally they can open the door themselves unless the child lock has been activated by the owner of the car.
Posted by Anonymous on 2011-04-05:
In the past, Hummer ownership was kind of like inviting 50 Cent to your house to perform at your child's college graduation party -- complete overkill and massively expensive, but surely a great way to impress the heck out of the neighbors. Now, however, there's the Hummer H3. It's designed to be the "real world" Hummer: less 50 Cent and more your buddy's local alt-rock band.

This isn't to say that the company's engineers stopped their testosterone I.V. drip. The H3's styling still proclaims loudly that it's a card-carrying member of the Hummer guild, and the truck's got more off-road capability than just about every other midsize SUV when the pavement ends.

For everyday urban use, however, the smallest of Hummers still isn't the best choice.
Posted by dan gordon on 2011-04-05:
unless child proof doors are required there is no liability on Hummer. I got a good laugh out of a hummer being a family car. Its really for people to say look at me I have a big car and lots of money.
Posted by DebtorBasher on 2011-04-05:
I just checked out the manual online and there is nothing I can find that states they have safety lock doors. They do have add on restraints etc.
Not sure if the owner here has a manual, but you can download one free online:

http://www.gm.ca/media/owners/manuals/2006_Hummer_H3_Manual_en_CA.pdf

I can well understand this parent's concern, imagine if you were driving and the car door came open with your child like that. I'm glad your child wasn't injured, and don't pay attention to comments stating anything along the line that you should have known...point is, it happened and it could have been serious.
Posted by clutzycook on 2011-04-05:
Just because a vehicle has safety features A, B and C does not mean that it has safety feature D (childproof locks in this case). I'm glad your daughter is ok, but unless I can see for myself that there are indeed childproof locks on a vehicle, I assume that the vehicle in question does not have them and proceed accordingly. When it comes to cars, they are always guilty until proven innocent.
Posted by momsey on 2011-04-05:
DB, I would be upset if my child somehow opened the door while we were driving, but there's no chance of my kid falling out of the car. He's almost three and still strapped in tight with a 5 point harness.
Posted by Anonymous on 2011-04-05:
It is scary for sure. It is a great feature but your particular make and model doesn't carry it. I am glad your little one is fine and she most likely scared herself out of ever trying that stunt again. Gazillions of us raised our children without this feature (including your parents) and we didn't have children falling out on the roadways. Rather than trying to redesign a 5-year old car (and the way they build cars these days it has already lived more than half its useful life), work with your daughter to ensure that she doesn't touch the door locks the same way that you convince her not to touch the hot stove. Short that, trade it in for something that better suits the needs of a growing family. I wouldn't bank on Hummer doing anything to help you at this point.
Posted by trmn8r on 2011-04-05:
How to know why they didn't add them earlier, but they didn't. Retrofitting the parts from a 2007 to a 2006 isn't straightforward, because the inside door panel changed.

You may have assumed the vehicle would come with them, but articles on the internet at least as far back in 2007 point out that the 2006 H3 didn't have them. Obviously there was no requirement to have them in new vehicles that year. You really can't expect them to do anything about this, IMO. The stats I saw were something like 60,000 vehicles sold in 2006.
Posted by Venice09 on 2011-04-06:
Steve, that's how the child lock worked on my vehicles. I don't know of any vehicle that has automatic child locks. They have to be activated.
Posted by Anonymous on 2011-04-06:
I thought child safety locks are a requirement on vehicles. I remember having a child safety lock on my 1990 pontiac bonneville. Hummer may want you to "think" they have a family vehicle, but I think hummer really is in the market for single guys who are trying to impress the ladies. At least thats what I get out of them.
Posted by trmn8r on 2011-04-06:
It's rather surprising that GM didn't think to include them on the first few years of this model, but then again a lot of things GM does are surprising.
Posted by JENNIFEROPSTAD513 on 2011-04-06:
To all of the fellow followers of this complaint, i would like to tell all of you that my child was in a 5point safety seat. i am just trying to make it prevalent to someone considering buying this vehicle that there is a lack of this safety feature. in regards to this vehicle being a family vehicle obviously it is a family vehicle otherwise they would not have implemented the car seat anchors and window locks into this vehicle. If the vehicle did not have these options it would therefore be classified as a recreational vehicle and not a SUV. SUV classification more or less assumes that this vehicle must adhere to the standards of safety. I know this vehicle is 5 years old but it is still crazy that this option was neglected by GM in the first place.

If you think about the people that purchase the H3 they are people that have families and cannot afford the gas guzzler h2. With that being said you would think that GM marketed this baby hummer with that reason in mind. SAFETY is important for all vehicles and in 1999 the US patent issued that any vehicle manufacturer knowingly leaving this out is being negligent.
Posted by Anonymous on 2011-04-06:
As of 2011, child safety door locks are still pretty much an option, and are not mandatory on all vehicles. There is a movement to change that however. BTW Jennifer, saw your response to an insensitive poster on another site regarding this issue.
Posted by momsey on 2011-04-06:
My VW Beetle convertible has car seat anchors. That doesn't make it a family vehicle. I'm just saying that just because something follows safety guidelines doesn't make it a right fit for a family.

And even if it DID have child safety locks, you'd still have to engage them! They're not necessarily automatic! This is a good review because maybe it will make people think twice before both buying and driving a vehicle with kids in the car. But I can't say it's fair to complain about Hummer when you didn't even look for this feature, you just assumed it was there.
Posted by SteveWiginowski on 2011-04-06:
I agree with momsey. This review was helpful to inform people that the H3 didn't have this feature, but the feature wouldn't have helped you in this situation as you attempt to activate the child safety locks prior to this happening. At that point you would have realized that the car didn't have them (or even earlier if you looked for them when buying the car).

It would be like buying a 20" bicycle for a child that you saw at a store, having the child ride it to then only realize that it doesn't have both hand (hand squeezing) and backwards breaks (where you push backwards to break), but only the hand breaks. It's a feature that many bikes have, but some 20" bikes don't have the backwards breaks.
Posted by ChuhBaca on 2011-04-06:
My opinions on the Hummer line-up aside (it's not the vehicles, it's the reason they are purchased for which I don't care), it does seem odd.

Have you done any research with NHTSA? Maybe you could file a report with them.
Posted by mrgreeneyes on 2012-04-14:
my wife calls me at home and tells me my three yo has opened the door while she was turning a corner and the door flew open.freaking her out to the point of tears. Now we knew the 06 h3 we bought had no child safety locks on it about 6 months after we bought it when my then first child was about 2yo.i told her when she got home I would remove the door panel and disengage the linkage to the inside door handle on his side.we have told our child to leave it alone countless times but you know how kids can be.may in a year or so when we feel he will be a better listener.we will put it back the way it was.
Posted by mtzd on 2012-09-19:
I own a 2006 pontiac g6 and im having the same problem
Posted by mamamonkey2 on 2013-07-26:
I have an 06 H3 and we didn't know at the time of purchase that there were no child safety locks. Our 3 yo messes with the door sometimes but since she's in her seat, I don't panic as much. But it's not as "massive" as people assume and I'm not a minivan mom.I'm glad her child's okay and people should stop judging! Her money, her vehicle choice!
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2010 Chevy Camaro SS SUCKS! Lemon Lemon Lemon Lemon
Posted by Spooler on 09/28/2010
DETROIT, MICHIGAN -- This car sucks I have had it in the shop countless times. I have had problems with the USB port for over a year now. It took 4 trips to the dealership to fix the Airbag light that kept coming on informing me to Service airbag. The onstar is a disaster, they (onstar) have worked diligently with me to try to resolve the problem and they have informed me that my onstar problem is a hardware problem dealership hasnt called onstar to work through the problem even though onstar technical assistance gave me a number and advised me to have the service technician call them to work on the problem. Still has not been done. The lever on the back of the seat sticks so you can't get out of the car if there is an accident and you have people in the back.

I have went through Customer Care and then The executive offices. What a joke all I get is the run around. The USB is a known issue, I have been told that it is a known issue and that the engineers are working on a fix. Additionally, they are now telling me that it is not a known issue. (I have an email from someone at GM that indicates that it is known issue. )

This car is a pain in the ass and a piece of crap
     
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Posted by GenuineNerd on 2010-09-28:
You have to be leery sometimes about buying a new-model car the first year it comes out. Because the 2010 Camaro is a new design, there will, of course, be bugs and faults, that may take a few model years to be worked out. Hopefully you can get this fixed; if not, try a different dealer, or see if the car can be bought back under your state's lemon laws. Good luck.
Posted by Skye on 2010-09-28:
My uncle Johnny always told us, never ever buy a new car the first year it comes out. He said to wait at least three years, so they can work out all the kinks and problems.

As Genuine says, try your states lemon law.

Here is the link:

http://www.michigan.gov/ag/0,1607,7-164-34739_20942-196846--,00.html
Posted by CaptainSpaulding on 2010-09-29:
I have a 2010 Chevy Camaro SS, and I have had no problems whatsoever with it. Maybe the OPs car is a lemon, or maybe I'm just lucky!

Posted by MRM on 2010-09-29:
Captain, that is a nice ride you have!
Posted by CaptainSpaulding on 2010-09-29:
Thank you. It's a solid black (no stripes) SS with the RS package and the 6 speed manual transmission. I bought it last February, and I am impressed with it. It handles like a Corvette and it has a top speed (limited) of 155 MPH.

I must note, however, that I have never used the USB port (located in the center console). I have had some problems with OnStar (on many occasions, calls to theOnStar navigation advisor were cut off), but I have never had any mechanical issues with the car.
Posted by MRM on 2010-09-29:
With the USB port, you can charge your cell phone, thus, freeing up the 12 volt outlet.
Posted by Venice09 on 2010-09-29:
I'm curious.. what's the purpose of the sixth speed?

Sounds like a great car.
Posted by CaptainSpaulding on 2010-09-29:
I only need to shift the car into sixth speed when I am going faster than 80 MPH. I guess that the purpose of the sixth speed is to keep the RPMs lower at high speeds.
Posted by Venice09 on 2010-09-29:
Ah.. my 80 mph days are over. I guess I'll have to settle for my five speed. Good luck with the car though. It really does sound great.
Posted by CaptainSpaulding on 2010-09-29:
I've driven the car as fast as 132 MPH (on an isolated stretch of I-10 about 80 miles east of El Paso, Texas).
Posted by MRM on 2010-09-29:
What car was that, a Maserati?
Posted by spooler on 2010-09-30:
Captain I too have the Big V8 Chevy Camaro SS. I will concede that I probably got a lemon and it extremely frustrating to deal with but damn if it isn't a pretty car!!! My camaro is also black with dark grey leather. I just wish they would either A Fix the damn thing or B buy it back so I can try again. I saved and saved until I was able to pay for the car by cash as we already have two other cars and wanted this to be solely a fun car. I store it in the winter and it has never even been out in the rain. So don't get me wrong, there are days that I totally freakin hate the car and there are others when I love it. I just don't think the car should be in for the same problem 10+ times.

GM is just jerking me around at this point.
Posted by spooler on 2010-09-30:
BTW, I live in Iowa and the lemon laws say that I only have to take it back 1 time for a safety issue, but this car was an early build so I wanted to keep this car if possible.

GM STILL does not have a fix for the USB issue and it has been over a year at this point. The airbag is finally fixed (not without a TON of kicking and screaming) the seat still isnt fixed properly and the onstar is still a disaster.

GM is playing games so at this point my only option is AG or hiring an attorney. I was "supposed" to be accomodated for the invconvinience but that will NEVER happen.

My previous car is a 04 Impala. It has been in the shop 2 times EVER. The camaro was specifically ordered and built for me and was in the shop two times within the first month.
Posted by FORD#1 on 2011-06-22:
GM has never offered a vehichle that could be trusted any further than you could push it. How anyone could ever have owned one and EVER even consider purchasing another is well beyond my understanding !!!
Posted by Doug on 2012-12-15:
I have a 1st quarter production 2010 Camaro 1SS in SIM w/CGM rallys, and an L99. I LOVE it. It's been nothing less than perfect for over 50,000 miles. My '02 Silverado is the same way. >250,000 miles and still runs like new. The wife's '09 Vue has >130,000 miles on it and looks and runs like new.

My parent's Caddy is the same way. They just don't wear out.

WAY TO GO GM!
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DO NOT BUY GM
Posted by I HATE GM-BUICK on 12/22/2009
1507 W ASHLEY RD BOONVILLE, MISSOURI -- I WORKED LONG AND HARD TO HAVE NICE THINGS IN CLUDING A NICE CAR. I WAS VERY STUIPD AND BOUGHT A NEW 2008 BUICK ENCLAVE JUST $48,959.00. NOT ALOT RIGHT? ANYWAY I FELL IN LOVE WITH THE WAY IT DROVE AND LOOKED. I COULD GET IN AND OUT EASY, I HAVE TROUBLE WITH MY MUSELES AND SOMETIMES ITS HARD TO GET FROM A LOW SETTING CAR. I TRADED UP FROM A SUPERCAB TRUCK, WE LIVE ON A FARM. I KEEP THIS IN MY GARAGE AND WE SHARE RIDES TO WORK, SO I DID NOT DRIVE IT EVERY DAY. 16 MONTHES LATER AND 21,000MILES, I DROVE TO WORK. WEATHER HERE HAD BEEN VERY DRY AND THAT DAY IT RAIN SOME. WENT TO GET IN THE CAR AND MY FREIND SAID DID YOU KNOW YOUR FLOOR IS WET? AFTER LOOKING AT IT, THE WHOLE FOOR WAS SOPPING WET. IT HAD CAME FROM THE SIDE ARM NEXT TO THE WINDSHELD AREA AND DOWN THE DASH. TOOK IT TO THE DEALERSHIP THEY THOUGHT IT WAS FROM THE SUNROOF. I HAD JUST HAD IT IN THERE FOR THE RECALL ON THE PLUGS FOR THE SUNROOF, THAT SHOULD OF BEEN MY FIRST CLUE. ANYWAY THEY SAID IT WAS FIXED. AGIAN THE SAMETHING HAPPEN BACK I WENT, DID I TELL YOU ITS A HOUR DRIVE ONEWAY TO THE DEALERSHIP, SO SAME STORY SAME SONG. ONCE AGIAN IT RAINED WITH SOME SNOW, AND THATS RIGHT IT WAS WET! I HAVE TALKED WITH EVERYONE THAT THEY SICK ON ME WITH THE WARRENTY AND THEY DO NOT SEEM TO UNDERSTAND THAT I DID NOT WANT TO HAVE A CAR THAT COST SO MUCH, LEAK! I NOW HAVE IT HOME AND THEY SAY ITS FIXED, ITS GOING TO RAIN TODAY AND I CAN'T WAIT. DOES ANYONE KNOW HOW I CAN GET SOMETHING REALLY DONE HERE. I HAVE DONE THE BBB, ATTORNEY GEN. THE WARRENTY PEOPLE, WHO CAN I GET TO THAT WILL TAKE ME SERIOUS. I WILL NOT BUY GM AGAIN. I JUST WANT ANOTHER CAR WITHOUT A SUNROOF OR WATER OR THE LEAKING. I WANT TO BE FAIR, I WILL PAY A FAIR DIFFERENCE FOR ONE BECAUSE, I HAVE HAD MINE TO DRIVE SOMETIMES WITHOUT WATER. THE DEALERSHIP IS ONLY TO HAPPY TO TRADE WITH ME, MINE THEY WANT TO GIVE ME OH A $23,000.00 AND THEY THINK THEY ARE BEING VERY GENEROUS, THEY WANT ME TO BUY A NEW 2010 BUICK LACROSSE FOR A SMALL $41,000.00. TELL ME GIVE ME YOU HELP. DO NOT BUY GM NEVER NEVER NEVER>>>>>> THANK YOU BRENDA BENNETT
     
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Posted by Slimjim on 2009-12-22:
Geez Brenda, they said they fixed it and you are waiting for it to rain to see if that's so. Why not wait till/IF it leaks again? "I WANT TO BE FAIR". Asking for a new car without figuring depreciation on a car you drove almost two years, over a sunroof that started leaking 1 1/2 years after you bought it, isn't being fair.
Posted by PepperElf on 2009-12-22:
the OP wants a brand new car?

to me that sounds more like trying to take advantage of the sun-roof issue to scam them out of a new car.
Posted by goduke on 2009-12-22:
It sounds more like frustration to me. If I shelled out $50K for a car and 18 months in it started having a problem that seemingly wasn't being fixed (this is, what, 3rd go-around?), I'd probably want something pretty drastic a well.

I myself would be out there with a hose on top of the car while we were at the dealership to see if it's really fixed.
Posted by Anonymous on 2009-12-22:
A woman I work with has a 2008 Equinox. When it rained she had an inch of water on the floor on the passenger side. They charged her $800 to fix it. Yee ha! Buy american!
Posted by ChuhBaca on 2009-12-22:
"Yee ha! Buy American!"??? You mean like a Toyota Sequoia, or maybe a Nissan Titan? My motto is; "Do your research and buy what's good...Yee ha!"

I have to say, I would be angry too if I had a less-than-2-year-old-$50k car that leaked. How about calling the news?
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