Golden Corral

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Parents Watch Out
Posted by on
NOBLESVILLE, INDIANA -- I just want to start that I have been a customer since they opened and I have never been dissatisfied with my service. I also want to let you know that as long as [snip] is a manager I will never ever eat there again. He was very rude and needs customer service classes. I am also going to post my experience at all mommy website in my area to let moms know what type of service they will get when eating with their children. I called [snip] the owner and left a message with what happened

I went to eat with my children today and I served my 10mth old some spaghetti noodles and meatloaf on a plate and if you know babies they really are not the cleanest. I told the server, whom by the way was very nice, that I would clean it up because it was messy. She was laughing and told me not to worry about it that she would take care of it.

A while later a man comes over with a broom and dust pan and asked if he could sweep up the mess because it looked really bad and I acknowledged that and told him that I would of picked it up but that the server said not to worry about it that she would take care of it. After that he asked me if they were this messy at home and I said yes they are but that I have dogs at home that clean up whatever mess they make. At that time it was still a normal conversation so I thought. After that he told me that if they were his kids that they would be eating it off of the floor. He was being serious.......I told him that he was 10mths old and doesn't know any better and he said yes they do...and I told him that he was wrong and you can't do that. I was kind of shocked and didn't really know if that was an insult to me or if he was just an idiot and didn't have any children or if he did does he really treat a baby that way....

After that conversation I was kind of like, is this a insult and I starting having the feeling that what he said was not appropriate and that if was a jabb at me and my parenting skills. I was furious and I actually talked to him after my meal and was shocked to hear that he was a manager at the restaurant. I told him that I was very upset about what he had just said and that I would be contacting the owner, he actually brought me the number, I also told him that what he said was inappropriate and rude and at first he asked me what was so wrong about what he said and I told him that you don't talk to people that way and that you don't make kids eat food off the floor if they drop it and he said that he would make them eat it off the floor. What type of people do you hire at your restaurants. Even if my children were messy its not appropriate for a manager to make you feel like you are a bad parent for letting them be children. Like I said I will never eat there again and don't send me any coupons unless this manager no longer works there.......
     
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goduke on 2010-04-08:
I would love to hear what the owner has to say about this one. That kind of behavior by an employee, much less a manager, is just oh so wrong on so many levels. Maybe you should have offered to get your dogs to come in and clean up the floor for them....
PepperElf on 2010-04-08:
hmmm he admitted to making his kids eat off the floor?

I'd say it's possibly enough to consider calling CPS
Anonymous on 2010-04-08:
He was prob jokeing
Anonymous on 2010-04-08:
If he told me he makes his kids eat off the floor, I would have ignored him. At that point, there was no longer a reason to continue any discussion with him.
PepperElf on 2010-04-08:
one can only hope.


though there are really right and wrong places to joke
and one should know the "audience" before attempting a joke like that.
MDSasquatch on 2010-04-08:
Don't question your parenting skills; I had a dog that loved both of my kids for the same exact reason. Both my kids are teenagers and still make messes at times and the new dog is all too happy to help clean it up. kids+food+dog = very happy dog
Principissa on 2010-04-08:
Kids make messes. It's a part of life. When my kids were that age underneath my table looked like a plate exploded! I cannot believe that someone so arrogant and rude is a manager!

As for him making his kids eat off of the floor, to each his own, but that's considered abuse where I live. I'd give a call to CPS and inform them of that. Kids are kids, they will make messes, mine are 10 and 6 and they still make messes when they eat, but I would never allow either of them to eat off of a floor like an animal because of it.
skelly39 on 2010-04-08:
I hope he was joking. If he wasn't, he's got no place in society, let alone a management position.
Ytropious on 2010-04-08:
He was probably joking or didn't have kids of his own. In trying to see things from his side, I guess I could say that if there was really such a big distracting mess on the floor that he felt the need to clean it while you were still there, maybe you could have been slightly more conscientious with the feeding? I know kids are messy but it's not impossible to try to maintain cleanliness, at least to the floor.
clutzycook on 2010-04-08:
In some of my less sane moments, I've contemplated getting a dog solely for the cleaning up of the food my daughter drops on the floor when she's done with it (on purpose, I might add).
Venice09 on 2010-04-08:
I am completely on your side, and I think the manager was way out of line. I do not think he was joking, but I don't think he has any kids either.

Here comes the part you may not want to hear. I agree with Ytropious. I probably would have been picking stuff up as it fell despite the server's offer to clean it up. But that's just the way I am, and I don't expect everyone to be the same way. However, I don't think you did anything wrong. You offered to clean it up yourself, which is a lot more than some parents would do. If the manager is frustrated with messy kids in his restaurant, then he needs to find a better way to deal with his feelings.
Anonymous on 2010-04-08:
I agree with Dryad. The minute those words left his lips the conversation would have been over. Please come back and let us know what the owner said. Anything less than a full apology would be unacceptable.
Anonymous on 2010-04-08:
I'm pretty sure it was a joke how many times have you heard someone saying if he or she was my kid he or she would do this and that. Its just a figure of speech.

Although its rude to questions peoples parenting skills
Anonymous on 2010-04-08:
You could be right Wally. It could have been a joke. One of the keys in working with the public is knowing when you should keep your mouth shut or risk offending a customer. This manager made the wrong choice.
Anonymous on 2010-04-09:
I agree with Dryad, and want to add that you also engaged in conversation with him. Therefor you open yourself up for God knows what. Had the manager come over and just made those remarks out of the blue, then I would have become very offended. What shocks me even more than anything, and the point all of you are missing, is that the manager actually had a dustpan instead of making his workers do it for him! (: (Cheap shot...I know)
Ytropious on 2010-04-09:
Actually it shows the manager is willing to roll up their sleeves and get down to it. It's usually a mark of a good manager, but he kind of lost that when he opened his mouth.
Starlord on 2010-04-10:
Sounds like the manager had a severe case of hoof and mouth disease, you know, open mouth, insert foot, chew vigorously. I am going to play devil's advocate for a minute here. We have been to several Golden Corrals, Hometown Buffets, and the like, and if we were managers, people with children would be held to account for their kid's actions. This manager may not have kids and has grown weary of seeing kids in his restaurant. We have seen kids pile their plates up with twice the food an adult would eat, push it around the plate a bit, then go back and fill up another plate. We have observed kids playing with the dessert counter, making messes with no apparent intentions of taking any back to their table, and so on. This is not limited to restaurants, go to any WalMart toy aisle or the worst is the Halloween aisle in October. Many parents seem to feel that since they are shopping there, the store has some obligation to watch over their precious little ones, who run riot through the store, and generally cause a lot of shrinkage. I know we never allowed our kids to act like that, and we didn't bruies their poor tender psyches, either. Now, feeding a baby is one thing, I support the OP , but can understand the manager, too.
Venice09 on 2010-04-10:
Star, those are some pretty accurate observations. Some parents are raising their kids to have the same rights of entitlement as the parents bestow upon themselves. That's why the entitlement thing is so rampant today. I will say, however, that I don't think those parents are in the majority, but there are enough of them to be quite noticeable.

I'm sure managers of restaurants with buffets dread seeing kids enter their establishment, but it's still their job to deal with it without insulting the customers. Personally, I couldn't do it. And that's why a good manager needs the patience of a saint and the diplomacy of a statesman.. or woman.

I am not referring to the OP at all. But I've seen these scenarios more times than I care to remember.
Ytropious on 2010-04-11:
Halloween aisle in October, OMG...we fight over who has to clean it up. Star I agree. I'm sure that's why I've seen signs at the buffets that say kids under 12 must be accompanied by an adult. If I were a manager and I saw one making a mess I would ask them to take me to their parent and explain the situation. But of course, mom would probably write a complaint about the "rude" manager because her kid was nothing but a perfect angel. Even though she had no idea what it was doing because she wasn't watching it.
Starlord on 2010-04-11:
Ytro, Thank you for yourcomments. When I was a deputy in Arizona, we had one family that lived near our substation, and they had twin 12-year old boys. Every Christmas season, the fire dept builds a huge tree out of tumbleweeds, and this one year, we got a call of young boys vandalizing the tree. We arrived at the station, and there were broken light bulbs all over the parking lot. We had not been there more than about ten minutes when here comes mama, just steaming. She lit into us, berating us for always picking on her kids when they hadn't done anything. To quote Shakespeare, Methinks she did protesteth too much. No one had called her, and we had no leads on who the culprits could have been. We wrote the incident up and turned it over to the fire chief to take any action he saw fit. While we could not call the boys suspects, as it was committed outside our presence, we had a good idea who done it.
Ytropious on 2010-04-11:
Been there. My car was vandalized in my work parking lot by a 17 year old boy who wanted a part off of my car for his. A co worker saw him and a friend do it. The mom of the friend called up and demanded to see proof that her son was involved. Well, my co worker got the plate number for the car the perp drove off in, but not the number for the friend's car, only a description. Some parents man, they just have to lie to themselves I guess. I couldn't care less about the friend since I pressed charges against the kid who actually did it, but still.
MRM on 2010-04-11:
Ytrop, I wonder how long it takes a bumper off your car? Those kids are bad son of a b***hes.
Ytropious on 2010-04-11:
He wanted something off of my windshield, like this odd plastic framing piece. The cops found him and pulled him over and recovered my part, but the act of taking it off ruined it (idiot). I pressed charges and got him to pay for a new one.
Anonymous on 2010-04-11:
Ytropious LOL, I thought you were talking to Ben There the sites travel pundit. I was looking for the reference and realized, no, you're just saying "ben there". Guess my Man Phil winning the Masters has me a little out of whack.
MRM on 2010-04-11:
I thought it was the bumper that they removed. They are definitely a bad son of a b***hes since the parts can be bought cheap.
MRM on 2010-04-11:
Yeah, Superbowl, congratulations to Phil and his family winning the Masters. This is his 3rd winning at the Masters.
Ytropious on 2010-04-11:
No they didn't remove the bumper, it was a windshield part. Really though it was something the kid could have gotten at a junk yard for cheap! I took it to the Honda dealership and got it done right. They charged like 100 dollars for that part brand new.
Anonymous on 2010-04-12:
OP, please do a follow up to this complaint and let us know what happens-this guy sounds like an idiot. Oh, and as a teacher, I can tell you first hand that parents will help their kids be lazy, lie, cheat, break school rules and fully and completely know they are doing just that. We are raising a generation of children have no concept of personal responsibility. A kid is caught breaking the rules and the first thing they say is, "I'm calling my mom," not "I'm sorry," or "I was wrong."
agatha0522 on 2010-04-14:
Follow up:

The owner did call me and left a message on my machine. He didn't mention anything about the issue on the message just left his name and number. I didn't call him back until yesterday afternoon and haven't heard from him yet. I haven't heard from anyone at the District Level either.

Just to let you know, he was not kidding.......he was very serious. He never ever said to me that he was kidding nor did he ever smile. He was very annoyed at the fact that the kids had made a mess.
agatha0522 on 2010-04-14:
Thanks everyone I really appreciate the feedback, it makes me feel better knowing that I didn't overreact and that he is an idiot and needs to take courses in customer service.
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Needs Help
Posted by on
Rating: 1/51
PUNTA GORDA, FLORIDA -- Waitress used dirty rags on tables. They pile all the dishes with food on them on tables, then you have to look at that while you have your dinner. We went there Monday.

I have complained about the bathroom in the past. The bathrooms just keep getting worse. My husband went in and said too dirty to use. The floor was so dirty your feet stick to floor in the bathroom.

My husband loves the food. I hate the bad way things are handled there. The servers need much training and the place needs major cleaning. I don't want to eat there at all, my husband has different idea.

Management wake up.
     
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clutzycook on 2013-07-24:
I stopped eating at buffet-style restaurants a long time ago because of things like this. Those places are a food poisoning outbreak waiting to happen.
bigsam on 2013-07-24:
Call the local health department!!!
azRider on 2013-07-24:
I user to love this place. But this company has been going down hill for sometime. the conditions you see in FL are the same here in AZ. we don't even have waiters at this one. it might be the same for others, but our waiter is really just a bus boy. you have to get your own plates, get your own bread, you want refill? you have to get up and ask for one. its a shame, they used to be a good place years ago. I stopped going and only go there know when someone else wants to meet there.
Old Timer on 2013-07-24:
I picked up a bad case of C-Diff from the salad buffet at a Marie Calendars in the L.A. South Bay area. I know C-Diff is a hospital born bug, but I had not been at one. But, someone that was at the salad buffet had left the bug.

That was no fun. I really thought a salad buffet at a Marie Calendars would have been somewhat safe, wrong.

I will never touch another buffet again. Not even the expensive ones in Vegas, which we travel to often. If I order a dinner salad I also make sure they do not get the salad from an open buffet table (which Marie Calendars often does).

I doubt I will ever see the inside of a Golden Corral.
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Food Poisoning
Posted by on
Rating: 1/51
PEMBROKE PINES, FLORIDA -- My daughter went into the Golden corral on 3/11/12 about 3:30p and immediately after leaving, she started throwing up and having diarrhea. This continued half the night and stomach pains continued until I rushed her to emergency to get I. v., antibiotics and pain killers etc. I have attempted to call the manager and was put on hold and hung up on. I will be calling headquarters today.
     
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madconsumer on 2012-03-12:
what type of food poisoning did the hps[ital say they had??

most food borne illnesses will show symptoms after 2-6 hours.

"For the most common causes of food poisoning, your doctor would NOT prescribe antibiotics."
I love my son on 2012-03-12:
It takes usually more than 24 hrs for someone to get food poisoning so chances are it was something she had eaten the day before..the only thing usually is mayo that will make you sick a few hrs later..she may of eaten something that upset her stomach but the poisoning would have been from other food..
lexophiliac on 2012-03-12:
That is incorrect information I love my son.
madconsumer on 2012-03-12:
2-6 hours, severe cases.
8-24 hours, mild cases.
raven2010 on 2012-03-12:
This site says symptoms can occur 4-36 hours after eating bad food

http://www.umm.edu/altmed/articles/food-poisoning-000064.htm


A few other sites said the most common food posining illnesses take 2-6 hours.
I love my son on 2012-03-12:
I should have said symptoms can start up to a few hrs after eating but you don't eat and then start puking right afterwards..It usually takes up to 4 hrs for some foods to make you sick but most take longer..

Food poisoning
Introduction:

Food poisoning occurs when you eat food contaminated with bacteria or other toxins. Symptoms include diarrhea, vomiting, and stomach cramps, and generally start 4 - 36 hours after eating contaminated food. While food poisoning is often caused by bacteria, it can also result from eating poisonous plants (some mushrooms, for instance) and animals (pufferfish). Every year, more than 76 million people get sick from food poisoning, especially during summer when food may not be kept cold enough to prevent bacteria from growing.

Food poisoning
Introduction:

Food poisoning occurs when you eat food contaminated with bacteria or other toxins. Symptoms include diarrhea, vomiting, and stomach cramps, and generally start 4 - 36 hours after eating contaminated food. While food poisoning is often caused by bacteria, it can also result from eating poisonous plants (some mushrooms, for instance) and animals (pufferfish). Every year, more than 76 million people get sick from food poisoning, especially during summer when food may not be kept cold enough to prevent bacteria from growing.



Read more: http://www.umm.edu/altmed/articles/food-poisoning-000064.htm#ixzz1owiYNdGC
Anonymous on 2012-03-12:
I'm always surprised when I read that food poisoning doesn't occur for 24 hours or more when there are multiple types of food poisoning, some which can cause symptoms almost immediately after ingesting contaminated food.

Good review - yet another reason why I stay far away from buffet type restaurants. Who wants to eat food that may be sitting out for hours? Not me.
lexophiliac on 2012-03-12:
You are correct jc. There are cases where symptoms are immediate. I would not rely on the internet for medical information. That is not to say that there is not accurate information out there, but your best source of reliable info is directly from a qualified licensed medical professional dispensing knowledge from inside their scope of practice. Wish I could vote your comment helpful. D@mn that Lord R.
Cwazychicken on 2012-03-12:
I always thought 24 hours too but nope, apparently 2-6 hours and sometimes immediately. I know if food is too greasy, I get sick immediately. I cannot say I have ever had food poisoning but have had a case where food tasted bad it made me sick but mostly because of the grease.
Venice09 on 2012-03-12:
Three is so much conflicting information on food poisoning and how long it takes that I'm beginning to think there is no definite answer. Everyone is different and reacts differently. That's why it's so hard to pinpoint the cause. Sometimes I think a person's gut feeling is accurate.
Mrs. V on 2012-03-13:
This is from a ER nurse (me) - Food poisoning can show up about an hour from eating the contaminated food/drink. When it occurs this quickly it is almost always the most severe form(s) of food poisoning.

This form always requires ER intervention in the form of IVs, anti-nausea meds, pain meds and in some severe cases anti-convulsants and having the stomic pumped.
MRM on 2012-03-13:
Ms. V, as you have studied medical terminology, I am disappointed that you misspelled stomach.
Mrs. V on 2012-03-13:
lol, sorry MRM, I plead lack of caffeine. Just noticed this morning that I had run out of tea >_<
trmn8r on 2012-03-13:
Mr. Mike, I am disappointed that as you were pointing out the misspelling of stomach...

eh, nevermind! Some things just pop out at you (:
Mrs. V on 2012-03-13:
Ah, it's a fair cop, trmn8r. I misspelled it and I know better. I just wasn't paying attention ^_^
Nohandle on 2012-03-13:
I'm certainly not in the medical field but can share two separate, unrelated instances of food poisoning in my area. Some children at a preschool/kindergarten became ill after lunch. At first it was thought a stomach virus was being passed around. When it was realized not ALL the children were ill then the lunch served became the issue. Yes, food poisoning without a doubt. The children had a choice of two lunches and only the ones who had a certain dish were ill. The first little fella who became sick was in the hospital nearly a week. This would be a classic example of it not taking that long for food poisoning to appear.

The other, a group of individuals met for a late lunch of raw oysters on the half-shell. They did not see or speak to each other for over a week. What have you been doing? I've been sick. One thing led to another and they had all been very sick but the first one that night and others as many as two days later. None went to the hospital but when they compared experiences that's what they all had in common.

I bank no firm rule on how long it takes to experience the symptoms of food poisoning. Often it's what you ate the day before, but honestly many are too sick to go to the doctor or ER to have it confirmed. They simply pray for a speedy death.
Venice09 on 2012-03-13:
I've only had food poisoning once in my life. I didn't need a doctor to confirm it. I knew I had it and exactly where I got it. And, yes, I prayed for a speedy death.
Anonymous on 2012-03-13:
Unanswered Prayers...by Garth Brooks
Starlord on 2012-03-13:
I also have quite a bit of knowledge about food poisoning, having been raised around the medical profession and being super-inquisitive. After last Turkey Day, I had made oyster dressing, which I loved as a kid. I guess I let it stay in the fridge too long, as two days after I ate it I got sick, and while I won't say how I knew it was the dressing, just accept I did know it. It took roughly 38 hours for the bacteria or whatever to incubate and become powerful enough to overcome my body's defenses. One minute I was afraid I was going to die. The next minuite I was afraid I wouldn't.
Old Timer on 2012-03-13:
I got sick from a Marie Calendars salad bar a couple hours after eating there. I knew it was the salad bar as there was something I ate that had a weird taste to it. In a salad I had no way of knowing what it was though. It cleared up the next day. I took the time to call them, all the manager did was tell me I was the only one that called. And there was "no possible way" I could have gotten sick from "his" salad bar.

I have never been back to a Marie Calendars since. Once you get sick from a place your mind won't let you go back.
MRC on 2013-03-25:
I ate at Golden Coral around 7:30 pm, when I got home I feel so bloated ,but then I just had a massive dinner. Around 2:30 am my stomach is growling,and then intense stomach pain. Went to the bathroom and had diarea. This continue till 5:am non stop. FInally got some sleep by 6:30 pain started again and I start vomiting . It is now 7:am and I'm afraid I am unable to go to work coz its so intense that I may not make it to work without accident.
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Unsanitary Practices
Posted by on
Golden Corral employees do not restrict children under 10 from handling the food. I was at the restaurant for breakfast Sunday 7/10/2011. By the pastry station there was a bowl of m&m's and a bowl of gummy bears. There was a child approx 6 yrs old that had his hands in both bowls pulling out candy and placing on his ice cream cone. There were 2 employees working at the station and did absolutely nothing. They did not stop the child from putting his hand in bowls. By right both bowls were now contaminated and should have been thrown out and washed and restocked.

I was really turned off by the lack of hygiene and lack of enforcement. I was at the restaurant on Pines Blvd in Hollywood, Florida.
     
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Anonymous on 2011-07-12:
You would be even more turned off by what you can't see happening in the kitchens of restaurants.
SteveWiginowski on 2011-07-12:
It's a tough situation for an employee. It's more the job of the parent to be the one watching over their young children and either assisting them with getting food or making sure their child knows how to get the food properly.
clutzycook on 2011-07-12:
Buffet restaurants are, on the whole, not the most sanitary of places. Sure, they can ask that customers use clean plates with each trip and that they use tongs rather than their bare hands, but how many actually do? I'm more stumped that a parent would allow their young child to roam around a place like that without them just because you never know what might happen.
Churro on 2011-07-12:
It's a shame we don't have a constitutional right to slap other people's kids upside the head when they're doing something stupid. It would be a lot better place if we did.
trmn8r on 2011-07-12:
I really don't like buffet restaurants. This is related to one of the reasons.
Anonymous on 2011-07-12:
I agree with Steve. The parent's need to take some responsibility with their kids. Employees don't really have the right to say anything to other people's kids these days. When I worked retail, we were not allowed to discipline kids, or even adults for that matter
Slimjim on 2011-07-12:
Fair complaint. I would never let my kids near a buffet unattended and expect other parents to watch their kids too near my future meal. The restaurant should certainly be governing such activity. It can be done tactfully so as to not upset kids or parents.
Anonymous on 2011-07-12:
Have you ever watched adults going through a buffet?

Self serve buffets = gross and unsanitary any way you look at it.
Anonymous on 2011-07-12:
I'm not big on buffets. Not even the fancy one our country club does for brunch. My son likes going to Golden Corral with my dad, but I always hear how messy it is there. I don't think my dad even eats their food...he only goes because my 3 year old likes it.
Anonymous on 2011-07-12:
Oh...and I know worse things can happen behind the scenes in the kitchen, but when you watch a buffet line and see people sneezing, kids wiping their noses with their hands or coughing on the food...it just makes me cringe. Lol.
Churro on 2011-07-12:
"done tactfully so as to not upset kids or parents"

That's sad but true. I'm old enough to remember a time when there had to be no tact and nobody gave a fiddler's fart about upsetting the kid. Parents were embarrassed by and angered at their child for forcing another adult to step up to the correction plate. Hell these days you tell a brat to knock it off and you got his mother in your face talking about disrespecting her parental authority and crossing boundaries. A generation of pampered pets.
BCJ22 on 2012-01-23:
YOU WANT TO SEE A DIRTY GOLDEN CORRAL GO TO THE ONE BY DISNEY. AND GOLDEN CORRAL CORRP. OFFICE DOESN'T CARE
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Bad Service
Posted by on
On the 26th day of May me and my family went to eat at the Golden Corral. The food was good but when I discovered a hard black piece in my potatoes the waitress and the manager said that it comes like that. I said okay went got some more and found another one. It didn't take a smart person to know that those pieces where the mold that be in taters and there supposed to be taken out.

The manager was notified and he said would get back with me. I ate a little longer still know site of the manager. He walked pass me twice how rude.
     
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MDSasquatch on 2011-05-31:
When you are eating at any "trough-style restaurant" you have to expect the food will be slightly lesser quality and possibly contaminated by the many folks that walk the line before you, but finding plastic parts seems a bit over the top.
Skye on 2011-05-31:
Maybe you should take those black hard pieces, and contact your local health department, since Golden Corral does not seem very interested.
Anonymous on 2011-05-31:
Never been to a Golden Corral before, if it's anything like a Hometown Buffet then I don't want to try it......

My favorite buffet is on the top floor of Harrah's casino in S. Lake Tahoe....'Forrest Buffet'
Venice09 on 2011-05-31:
If the potatoes were mashed with the skin on, the black pieces could be from that. I don't think it's mold or foreign objects. Without seeing the pieces, it's hard to tell. If black pieces are part of the skin, I don't think they're going to pick them out. But you could.
Eddie on 2011-08-02:
I had a similar situation recently where I bit into something in the mashed potatoes and ended up breaking one of my teeth before I knew what was happening!! Since my first involuntary response was to swallow...I swallowed the evidence, but before I swallowed everything I was able to retrieve the piece of my broken tooth...I contacted their manager immediately..I had to go get a crown on my tooth...now golden Corral and their insurance company says they are not liable..hope they enjoy the free bad publicity...and I hope their restaurants are spic and span clean and I also hope ALL of their I-9's are up to date...this ain't the end...
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Complaint against Management
Posted by on
ORLANDO, FLORIDA -- My wife and I had been long time customers for at least 10 years and became friends with one of the assistant managers in the restaurant only and took it as good customer service for loyal customers. This man knew I was going out of town for work and made a comment to my wife while I was getting food and said that I told him he could take my wife home with him. My wife was devastated about the remark and since I had applied there a couple months prior he had access to our address. When the District manager called me back after 6 days of me calling the corporate office I was advised it was his word against hers and he could do nothing about it even though the assistant manager was in the wrong for sitting at our table and talking every time we went in, bringing food to our table and giving us an occasional free meal but the unwanted sexual advances was his word against hers.
     
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Anonymous on 2011-04-16:
Could it have been a joke made in poor taste?
trmn8r on 2011-04-16:
That sounds about right. Managers shouldn't fraternize too much with customers. Chatting with them is one thing, but there is a line over which they shouldn't cross.

Asking married customers out is clearly over that line, but it would be one person's word against another, and there isn't anything that can be done to prove it. Your complaint has been registered, however, and that person is on notice from this point forwards.
unhappy999 on 2011-04-16:
It sounds like to me he may have made the comment as a joke. Even so, he should not have said it and it was not appropriate. You reported it to the higher ups which is all you can do.
madconsumer on 2011-04-16:
it was in poor taste. seems like a joke since he was familiar with you all.
Rebel1335 on 2011-04-16:
Joke, poor taste or however anyone can put it. You cannot trust anyone these days especially not knowing someone that well. If it was a joke why would he deny saying it to his manager?
momsey on 2011-04-16:
I don't understand the "devastated" part.
getoverit on 2011-04-16:
You make a good point, Rebel. But we don't know whether the Assistant Manager really denied anything, or exactly what he told his superiors.

It is one person's word against another. Personally, I feel that District Manager handled it reasonably well - that is, unless the Assistant Manager has shown a pattern of this kind of behavior.
trmn8r on 2011-04-16:
On a tangent, I am usually relieved when I stop going to a chain restaurant, not devastated. It is kind of like Newton's First Law. I'm going along, patronizing the restaurant. It isn't going to stop unless some impetus comes along to change it.
Anonymous on 2011-04-16:
Perhaps the worker misinterpreted just how close of friends you actually had become. Regardless, employees should always maintain a certain level of professionalism at all times.
Venice09 on 2011-04-16:
At first I thought it was meant to be a joke, but then I changed my mind. He waited until the wife was alone to make the remark. If it was a joke, I think he would have said it in front of the OP. He also would have immediately apologized when he saw the wife's reaction if he was joking. Now he's claiming he never said it.

Just how friendly does one get with a restaurant employee? Unless we were friends outside the restaurant, I would never let an employee sit at my table or give me free meals. It seems inappropriate.
The Triplets boy boy girl on 2012-04-08:
I agree it is one's word against another. For all they know you could have told your wife to say he was asking her out because you did not get the job.
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Great food at a great price
Posted by on
MCCOMB, MISSISSIPPI -- I wanted to take my grandmother out to eat for her sixty-fifth birthday low and behold it was delayed until 8-20-2010 I decided for us to eat at the Golden Corral where you could get all you could eat dinner buffet for 10.00 the food was great and the server was excellent I didn't even ask for a refill and the server just gave me another refill. One thing that surprised me is my grandmother she was enjoying herself for someone with type 2 diabetes she was able to find food she could eat.

The total bill tax and all was 25.10 and I gave the Server a 4.00 Tip for sure I will come again maybe to try the breakfast buffet.
     
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leet60 on 2010-08-22:
Nice review. I really like Golden Corral. The salad bar is well worth the money.
Venice09 on 2010-08-22:
Best wishes to your Grandma on her 65th Birthday! I'm sure she loved going to dinner with her grandson. I'm glad everything went well at the buffet and that your Grandma had a lot of food choices. It's a day she'll always remember.

Nice review!
Mrs. V on 2010-08-22:
Dan and I go for their Breakfast Buffet every Saturday morning. It's really very good and it's never too crowded (unlike Sunday mornings).

The food is very good and always fresh. We have yet to have a bad server. They are always good and attentive.
Nohandle on 2010-08-22:
I have an older friend who never thought she would have grandchildren. By golly, she has two now probably around the ages of 6 and 4. She enjoys going to Golden Coral when she is visiting and the grandchildren are along. They enjoy selecting what they want and there is not a wait for them.

I don't eat there often, actually only when she visits, but the food has been fine when I was there. Perhaps different locations come into play. Nice compliment Augustus and it works out nicely for my friend.
Anonymous on 2010-08-22:
We have a Golden Corral and a Ryans near me. They are both pretty good. You think about how much it costs to get a large value meal at a FF joint, normally 6-7 bucks. You can get all you can eat, with a huge amount of options for only a few bucks more. Well worth it.
Starlord on 2010-08-22:
We love Golden Corral, but unfortunately, there is not one in Chehalis or Centralia, WA. We used to go to the one in Casa Grande, AZ, first at their location near downtown, or when they returned, farther out on Highway 87. We missed it for the two years that they were absent, due to the previous franchise owner's not taking care of his business.
SaMoore on 2010-08-22:
Mrs. V I'm not crazy about the Golden Coral lunch or dinner. BUT I love their breakfast buffet. It's great to take kids to and they have kids discounting based on your children's ages.
Augustus2099 on 2010-08-23:
I have a 2 breakfast buffets for 11.99 that includes juice. I have always wanted to try the breakfast buffet.
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Overpriced, cold food and dirty dishes
Posted by on
COLUMBUS, GEORGIA -- I took my 15 year old daughter out to lunch...the total of our ticket was $22.22. most of the food was too cold too enjoy. the dishes provided at the salad bar and dessert bar were unclean. my daughter would not eat anything but ice cream and her beverage. I chose Golden Corral over ryans because it was not crowded and I thought we could enjoy a quite meal...now I know why there were so few diners at the lunch hour... the waitress that handled the area we were seated in, however, was excellent. she was constantly checking on us and she apologized for the food... oh yeah, the cashier handed my daughter $2.00 that was supposed to be my change... it belonged to someone else... when the cashier came to retrieve the money, she was quite rude as if I stole the money outright...how embarrassing- for $2.00...
     
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Anonymous on 2009-08-03:
That sounds about right for golden trough.
Anonymous on 2009-08-03:
LOLOLOL MM! That's what mama calls it. HAHAHAHAHA :D
madconsumer on 2009-08-03:
locally, ours closed.
bcd on 2009-08-03:
Next time wait in line at the busy restaurant. There's a reason why the line is longer. I follow that rule when visiting a town for the first time (because the locals know).
Anonymous on 2009-08-04:
So your daughter accepted 2.00 that wasn't hers, didn't say anything about it.
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DIRTY DISHES
Posted by on
MIAMISBURG, OHIO -- A COUPLE OF WEEKS AGO MY HUSBAND AND I DECIDED TO GO OUT TO EAT. SOMETHING WE DON'T DO TO OFTEN, SO I WAS ALL EXCITED AND WAS HAPPY TO GO. SO TO MAKE A LONG STORY SHORT, AS WE WAS HANDED OUR PLATES FOR THE BUFFET BAR, I ALWAYS RUN MY HAND OVER THEM TO MAKE SURE FOOD IS NOT LEFT ON THEM AND MAKE SURE THEY ARE CLEAN, SO I RAN MY HAND OVER THE BOTTOM OF MY PLATE AND NEEDLESS TO SAY I HAD CAKED MASHED POTATOES ON THE BOTTOM OF IT, I WAS UPSET AND ASK FOR ANOTHER PLATE. SHE SAID SURE, SO I WAS HANDED ANOTHER ONE, OF COURSE THIS ONE HAD SOME FOOD ITEMS ON IT ALSO, SO I ASK TO SPEAK TO A MANAGER. WELL I HAD TO GO TO THE BATHROOM SO WHEN I WAS GONE THE MANAGER COME AND SPOKE TO MY HUSBAND ABOUT IT, SHE SAID SHE WAS SORRY FOR THE PROBLEM AND WOULD TRY TO MAKE IT RIGHT, WELL IF YOU ASK ME I THINK I DESERVE A FREE MEAL. FOR ALL MY TROUBLE, WELL MAYBE NEXT TIME I WILL GET ONE. WHO KNOWS, JUST BEWARE AND WATCH FOR THEM DIRTY PLATES. YOU MIGHT GET A BONUS WITH YOUR MEAL.
     
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you r stupid on 2005-03-20:
Well sounds like to me you were out to get a free meal and were going to find away to get one. If you were still willing to eat there you don't deserve anything free you should have left so I'm glad they gave you nothing.
ejack053824 on 2005-03-20:
A free meal??!! Take your ass to the homeless soup kitchen if you want a free meal. People like you piss me the hell off!
Anonymous on 2005-03-25:
Automatic diswashers can't "hand-check" their work, okay? How many plates do you hand-check then place them back in the stack? You're eating at an "all you can eat" restaurant and you want a 'freebie' for a dirty plate? I'm sure the 'ziplock bag' in your purse was full when you left anyway.
opeth_lover on 2005-04-04:
OK, first off, NO NEED FOR THE CAPS!!!! Are you trying to let us know that you are mad, cause it is obvious, as your letter is a complaint. Second, I would like to know what "all your trouble" was. What trouble did you go through to earn yourself a free meal? Also, why would you want to eat there again if this disgusted you so much? And if I went into an "all-you-can-eat" place like GC, I would not expect pristine dining conditions. They also use an auto dishwasher,and like the person posted before, they do not hand check every dish. It is nasty that you had to put your precious little hand in icky mashed potatoes, but definitely not worthy of sympathy or a free meal!
Anonymous on 2005-04-04:
Can you say 'scammer'?
CrazyRedHead on 2005-08-31:
What are you going to do, eat off of the bottom of the plate. Just ask for another plate and drive on. I used to work at a buffet and there is the occasional plates that get missed. What happens if there is a little food left on one of your plates at home, from either the dishwasher or the "dishwasher? Are you going to quit eating at home? Things like this happens everywhere, just forget it and drive on.
mjholly on 2005-10-24:
Why din'nt you just take your napkin and wipe the crap off the plate?
jeremy2007 on 2008-01-27:
people like you really piss me off. You obviously were looking for something to b itch about. The manager got you a "clean " plate and you obviously didn't mind wolfing down everything in sight.
Onserver on 2014-06-23:
My husband loves GC. I hate the unsanitary practices. If employees have to check each plate to be sure it is clean, can they nit at least wear disposable gloves? Dirty tables should be cleaned with a sanitizing spray, not swiped with a rag that has been used before. Dirty dishes should be stacked on a tray and carried to kitchen. Customers deserve CLEAN dishes and silverware. It's pretty bad when you don't have the stomach to use the bathroom in restaurant where your food has been prepared.
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Poor sanitation
Posted by on
KINGMAN, ARIZONA -- Unfortunately under the new management at the Golden Corral in Kingman, Az., the restrooms are not kept clean. They appear not to have been completely cleaned for some time. This has been going on since the change in managers about 5 months ago. I was also told by the employees that it was a corporate decision to no longer place toilet seat covers in the women's bathrooms. I would think that this would be against the health code especially in a restaurant.
     
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Alain on 2010-09-02:
Call the County of Mohave Department of Health at 928-753-0743.
Anonymous on 2010-09-02:
Toilet seat covers? I didn't know they were still in use.
MRM on 2010-09-02:
At my job they have disposible seat covers.
mrnmrsweibel on 2010-09-02:
I'm not really sure what toilet seat covers have to do with a restaurant. At no point in time does the body part affected by not having a toilet seat cover come into contact with anything having to do with eating or working in a restaurant. Now, if they decided to take the sink out of the bathroom, that would be an issue.
Weedwhacked on 2010-09-02:
It can't be against the health code. Millions of restaurants exist that do not use toilet seat covers.
GenuineNerd on 2010-09-02:
I tend to take toilet paper, and some soap, to wipe down the toilet seat before doing my #2 business in a public restroom. In men's rooms, you do have the problem of men who are too lazy to lift the seat up when they pee, leaving the seat wet. Thank goodness for toilet paper and hand soap.
Anonymous on 2010-09-02:
I agree with mrn. I don't think its required for businesses to supply toilet seat covers. I know with high volume places, such as a buffet, people are constantly going in and out of the bathrooms. Some people are just plain messy, and can mess up a bathroom when it was just cleaned. I would take the complaint up with the manager, though.
MRM on 2010-09-02:
Genuine, no offense, but that's a hassle. I just take a toilet paper and cover the seat.
Ytropious on 2010-09-02:
As far as toilet seat covers go, they're great at places that have them, but if not just use some TP and cover the seat. It takes an extra minute but it's still an option.
Anonymous on 2010-09-02:
I don't think businesses have to supply toilet seat covers, but they should. I stay far away from public restrooms as much as possible. Humans are disgustingly gross, kind of makes you wonder if they're the same way at their own homes.
Anonymous on 2010-09-02:
In my mind, I fail to see what kind of "protection" toilet seat covers offer.
Anonymous on 2010-09-02:
Me either Dryad..I usually use 4-5 of them, if I have to resort to a public toilet. I'd rather go behind a tree, but that doesn't always go over well in public either.
Anonymous on 2010-09-02:
There is probably more bacteria on the sink handle and the door, then there is on a toilet seat.
Nohandle on 2010-09-02:
JC, I expect they are. I've always felt many public restrooms wouldn't be in the shape some find them in had it not been for the prior customers. In their own homes do they not flush the toilet? In their own homes do they toss paper towels on the floor? In their own home are sanitary napkins tossed on the floor? Do they toss used baby diapers on the floor? It personally disgusts me so I avoid them at every opportunity. There are some real pigs out there.
Starlord on 2010-09-02:
Those covers are totally irrevelent. The television program 'Myth Busters' did a fairly thorough test of toilet seats and those silly covers, and found some rather amazing results. The covers have never been scientifically proven to protect anyone from anything, indeed, the dispenser is constantly handled by people getting the covers. Also, urine, unless you have some horrible disease, is sterile. Those ridiculous covers, called 'a$$ gaskets' by one comedian, are a total waste of time and effort.
Anonymous on 2010-09-02:
Excellent answer Starlord.

My goodness these days in the good ole USA there's quite an epidemic of spermophobia. If you ask me this is Madison Avenue manufactured fear in order to sell product. Eh, I've never been one for fear inspired behavior.
twizzy on 2011-04-16:
FYI-toilet seats are not required by health department. Has nothing to do with the food which is what they're concerned about. Using a public restroom is a use by your own risk type of thing.
momsey on 2011-04-16:
I know everyone is focused on the OP's mention of toilet seat covers, but this review is a good one. I'm always disgusted when I see a dirty bathroom in a restaurant, or one where there's no soap. You know that's the same bathroom the staff uses. Gross.
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