ORLANDO, FLORIDA -- My wife and I had been long time customers for at least 10 years and became friends with one of the assistant managers in the restaurant only and took it as good customer service for loyal customers. This man knew I was going out of town for work and made a comment to my wife while I was getting food and said that I told him he could take my wife home with him. My wife was devastated about the remark and since I had applied there a couple months prior he had access to our address.
When the district manager called me back after 6 days of me calling the corporate office I was advised it was his word against hers and he could do nothing about it. Even though the assistant manager was in the wrong for sitting at our table and talking every time we went in, bringing food to our table and giving us an occasional free meal but the unwanted sexual advances was his word against hers.
MCCOMB, MISSISSIPPI -- I wanted to take my grandmother out to eat for her sixty-fifth birthday lo and behold it was delayed until 8-20-2010. I decided for us to eat at the Golden Corral where you could get all you could eat dinner buffet for 10.00. The food was great and the server was excellent I didn't even ask for a refill and the server just gave me another refill. One thing that surprised me is my grandmother she was enjoying herself for someone with type 2 diabetes she was able to find food she could eat. The total bill tax and all was 25.10 and I gave the server a 4.00 tip. For sure I will come again maybe to try the breakfast buffet.
COLUMBUS, GEORGIA -- I took my 15 year old daughter out to lunch... the total of our ticket was $22.22. Most of the food was too cold to enjoy. The dishes provided at the salad bar and dessert bar were unclean. My daughter would not eat anything but ice cream and her beverage. I chose Golden Corral over Ryan's because it was not crowded and I thought we could enjoy a quite meal... Now I know why there were so few diners at the lunch hour... The waitress that handled the area we were seated in, however, was excellent. She was constantly checking on us and she apologized for the food...
Oh yeah, the cashier handed my daughter $2.00 that was supposed to be my change... it belonged to someone else... When the cashier came to retrieve the money, she was quite rude as if I stole the money outright... How embarrassing - for $2.00.
PEMBROKE PINES, FLORIDA -- My daughter went into the Golden Corral on 3/11/12 about 3:30pm and immediately after leaving, she started throwing up and having diarrhea. This continued half the night and stomach pains continued until I rushed her to emergency to get I.V., antibiotics and pain killers etc. I have attempted to call the manager and was put on hold and hung up on. I will be calling headquarters today.
KINGMAN, ARIZONA -- Unfortunately under the new management at the Golden Corral in Kingman, Az., the restrooms are not kept clean. They appear not to have been completely cleaned for some time. This has been going on since the change in managers about 5 months ago. I was also told by the employees that it was a corporate decision to no longer place toilet seat covers in the women's bathrooms. I would think that this would be against the health code especially in a restaurant.
ORANGE PARK, FLORIDA -- Yesterday, November 11, we ate at Golden Corral on Blanding Blvd, Orange Park, Fl at 1:00 in the afternoon. I was eating my salad, loaded with vegetables, crab salad, and fruit and suddenly could not bite through an object in my mouth. I pulled out a piece of waxy wire (twisty tie?) from my mouth, wrapped in spinach. I was disgusted and gave it to the waitress. She said she'd bring it to the manager, and then we never heard back from either one of them. Insult to injury.
The cashier gave me a senior citizen's discount! I am nowhere close to that age. I found out later when I got home and glanced at the receipt. The service was pretty bad, too. The waitress didn't offer me a refill on my coffee. I don't think I'll be going back there again. I'm not going to be insulted.
MIAMISBURG, OHIO -- A couple of weeks ago my husband and I decided to go out to eat. Something we don't do to often, so I was all excited and was happy to go. So to make a long story short, as we was handed our plates for the buffet bar, I always run my hand over them to make sure food is not left on them and make sure they are clean. So I ran my hand over the bottom of my plate and needless to say I had caked mashed potatoes on the bottom of it, I was upset and ask for another plate. She said sure, so I was handed another one, of course this one had some food items on it also, so I ask to speak to a manager.
Well I had to go to the bathroom so when I was gone the manager come and spoke to my husband about it, she said she was sorry for the problem and would try to make it right. Well if you ask me I think I deserve a free meal for all my trouble, well maybe next time I will get one. Who knows, just beware and watch for them dirty plates. You might get a bonus with your meal.
GLEN BURNIE, MARYLAND -- October 16, 2007 - Tuesday Afternoon 2:45 PM went to the Golden Corral Buffet Restaurant at 6701 Chesapeake Center Dr, Glen Burnie, MD 21060. Tasted several types of chicken entrees. Found both the fried chicken and roasted chicken to be warm and not hot. Complained to the manager who took the temperature of both types of chicken. Test results came in really low. I asked her what the temp. should be, but she never answered me. She told the staff to remove the warm chicken and to replace it with a fresh pan of hot chicken. She then went on about her business, she never offered a refund or an apology.
HAMILTON, OHIO -- We ate at the Golden Corral on Main Street in Hamilton, Ohio, last night and our waitress, a 20 year old, was rude. She constantly neglected our table, although she served other tables in the area where we sat. She neglected to give us refills on our drinks and forgot to bring my mom her coffee. To add insult to injury, some guy who was at the restaurant was messing with sister who was also there and spent 10 minutes talking to a co-worker who was taking her break and whining about that man messing with her sister and her hating her job instead of serving us.
We were going to get the manager but the manager was in his office and never came out. I want reprimanded for her irresponsible, lousy service and her rude, unprofessional service and if she does that again, fired. I also want the manager reprimanded for not checking on us. If he reprimanded for her rude behavior, good for him. However, the Hamilton Golden Corral needs an overhaul since some of the service we received on a few visits we made there has been horrible. I enjoy GC and its food but next time we eat at a GC, we will eat at another location rather than the Hamilton location.