Good Feet - Page 3

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2.4 out of 5, based on 87 ratings and
112 reviews & complaints.

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Mass Produced Orthotics For An Astronomical Price
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FRESNO, CALIFORNIA -- I have chronic foot pain, and wear orthotics. Mine were custom made a few years ago and are getting worn out. I went to Good Feet store at a shoe salesman's suggestion. As it turns out, they sell mass produced orthotics for an astronomical price. The salesman took an imprint of my shoe, acted very knowledgeable, threw out some terms about my food pronating, etc. He then got me a handful of orthotics matched one to what I already had in my shoe, and stuck it into my shoe. He told me it was 189$ !...and when his I told him that my custom made orthotic had been made for much less just 5 years ago, he gave me some song+dance about it having been 'so long ago', etc. Since I needed them, I bought them. Soon, in a few hours, my feet started hurting badly. I went to return them, and, well - you guessed it - they do not take them back as they have been 'custom fitted'. That is a lot of non-sense. These plastic ortotics are probably made in China for 1$ each, and are hugely marked up. This is probably the most expensive piece of plastic you can buy ! I realized that I could have gone to a podiatrist and he/she would have custom made these + insurance would have covered (some of) the cost of the podiatrist visit. Plus, there are online stores that actually custom make orthotics for much less. What makes these salesmen qualified to 'fit' these orthotics?? As it turns out - 1 week of training in the subject.

Probably enough to learn some technical terms to impress people. Avoid this store !!!
     
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Good Service, Pricey but Worth It
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Rating: 4/51
CLACKAMAS, OREGON -- I was greeted by Justin and was immediately comfortable with him. He offered me bottled water and sat me down in a chair with a back support. He spent time doing imprints, balance tests, measuring my feet with the good old metal device shoe sales used to use. I explained my Morton's Neuroma, sciatica, and peripheral nerve pain. He listened and charted all my problems, left me with a few forms to fill out and a price list as he went back to select the inserts for my needs. I was mildly shocked but not intimidated by the prices, but was eager to find a fix.

After trying a few primary inserts and taking a few laps around the store he surmised from my responses that I may need a different one.

Once we settled on the first insert he explained the break in procedure of all three inserts. He explained that it is like starting any exercise routine, you start out slow and build up your comfort level and it is similar to Physical Therapy (which I am VERY familiar with) You have to take in steps, be methodical, and have patience.

He explained the no return policy, but said to come back in a month for a new imprint to check on progress, good or bad, and make any adjustments and I had a year to come back in as necessary.

I believe most who are unhappy with Good Feet didn't go with the full program to save money, or didn't follow the instructions or didn't give the system time to work. It's like getting braces on your teeth. You won't get results right away. In fact braces cause much discomfort before they start to work.

I don't think Good Feet would be expanding through the country if they weren't doing something right. The cost of the inserts isn't about the cost of making of them, it's about the research and patents behind them. Same as with the drug companies.
     
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Changed My Life for the Better
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Rating: 4/51
WAUSAU, WISCONSIN -- I was surprised at the amount of negative reviews on here. I can understand the sales pitch being high pressure, and they do push for the big sell with the 3 step program, but how is that different from anyone else selling anything? That is what I warn people about when I recommend they go there, but I do recommend they go there.

Without getting into the extensive details of how severe my heel pain was and for how long, I spent more money on over the counter "cures" for the pain, and this is the only thing that worked. I didn't drop the full seven hundred dollars or whatever it was right away without having some proof of it working first (some common sense helps) but ended up going back for the rest of the inserts a month or two later. I followed their instructions, and yes, it was uncomfortable on my arch at first, but I noticed right away the neck, back and hip pain was gone at the end of the day, and within several weeks the heel pain was gone and has been gone ever since. It has been two years now since I was there and have had no pain related to being on my feet since.

I still buy their regular padded shoe inserts every six months or so when mine wear out because I haven't found anything else that is as comfortable. I have had zero problems with the inserts I bought, I still wear them every single day in one pair of shoes or another. Its too bad there are so many negative reviews on here, because if I had read some of these and not gone to the store, who knows how much longer I would've tried to live with my heel pain and how much more I would've spent on other plantar fasciitis "cures."
     
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Thank you Good Feet
Posted by on
Rating: 5/51
THE WOOD LANDS, TEXAS -- I am a longtime sufferer of sever back pain. After several professional opinions, I realized I was going to have to live with the pain or have surgery. I decided not to have surgery & just deal with significant daily pain. That was until Kristy Hulvat fitted me for my Good Feet inserts. I was EXTREMELY skeptical, but in just hours I started to notice a difference. I am now able to go throughout my days with little to no pain, including intense CrossFit workouts! Good Feet is AMAZING! I now have my daughter, who is a competitive cheerleader/tumbler and my husband, a firefighter/rescue swimmer wearing their Good Feet inserts. Thank you Good Feet & Kriisty Hulvat for giving me my life back!
     
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Positive Experience, Found Relief
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Rating: 5/51
HOUSTON, TEXAS -- I stepped into the Houston store at the beginning of this Year (2014) a little skeptical about this product, I have seen the infomercial several times and I said to myself that I will give it a try. I was greeted by the personnel and Carlton offer me his help, he ask me several questions and the reason of me being there, I told him that I was having calf pains, knee pains and back pains, he asked about my job, I'm a machinist and stand on my feet for 12-14 hours a day, he recommended the whole system exerciser, maintainer and relaxer and he mentioned that if I was not satisfied or that the expected results were not there to bring them back and that he will change them until I will get the results meaning my pains and he mentioned that the products was warranty for life that will not have to pay for replacements any more, I left the store went back to work and follow his instructions to wear the arch supports, within a day or two I noticed the difference my knee and calf pain went away and then back felt better and I was able to work and walk a lot better and pains at all, I wanted to tried them also for running and again no knee or calf pain, I'm totally satisfied with the arch support, I recently went back and got an extra set of arches for my running shoes and also a replacement for my working shoes and at that time Carlton was there and he remembered me when I first came to the store and once again with the same friendly approach he took care of me and recommended to move up on my arch support for my working shoes. I would recommend anyone that suffers from aches and pains give it a try you will feel the difference I know. Alberto
     
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Kiss Butts in the Beginning, Rude Customer Service Afterwards
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Rating: 1/51
PORTLAND, OREGON -- In the store the inserts felt good. I was told to wear them for just a bit each day until gotten used to. When I checked out, after payment was made, she said they did not have my size that she fit me for but she had some that would work. Why could I not have the ones I wore in the store? Why did I not throw a fit, because I believed her, she is the professional. Well, in calling back and complaining, NOT one person in that store has good customer service. While trying on a lady walked in and was yelling how they were a rip off, I should ave walked out then. I walked in that store with tears in my eyes because of my hurting feet. I was under the impression they could help me. Boy was I wrong! I also had an issue with my card being declined for my second payment because it was a temporary. Every phone call I had with them about getting it resolved was very rude. I saved every message from them just in case needed. I am very disappointed!
     
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Good Feet Made My Plantar Fascitis Worse
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Rating: 1/51
ORLANDO, FLORIDA -- I am on the same boat. My horrible plantar Fascitis pain took me in to the Good Feet store and at the moment that I tried the classic arch support I felt good and bought them for 300$ plus tax and 50$ for the insoles that goes on top and now that I'm stock with a store credit the insoles made my condition worse 1 week after having a shot of Cortisone. I was feeling 75% better from my pain before walking in the Good Feet store and 1 day later after buying their arch support my pain was like before the shot. 100% pain.

Thanks God that Cortisone shot on the plantar fascia last about a month working and in 2 days I was a lot better.

Educate yourself before walking in Good Feet. If you have plantar fascitis just get a pair of good shoes like SaS Or Prop├ęt and buy the POWERSTEP PINNACLE MAXX INSOLES and you will be thankful at the end when the pain disapear.it will take some ice and stretching of the plantar fascia so please educate yourself about it.

I learned the hard way!
     
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Good Feet is a Rip Off for Plantar Fasciitis
Posted by on
Rating: 3/51
FORT COLLINS, COLORADO -- I heard the ads and was told by a friend that Good Feet helped her knee pain, so I went in hopes of relieving my heel pain, which my doctor said was most likely plantar fasciitis. I was convinced by the salesperson I needed the whole package (all three really cheap plastic inserts) for $900. I knew it was a gamble and not an absolute guarantee that they would work, but I went for it anyway. Unfortunately trying the various inserts and getting refitted twice, the pain in my heel got worse, not better. I finally went to see a chiropractor for help, he said he sees a lot of people that went to Good Feet and found no relief. He said my issue was a tightness in my Achilles tendon and muscles in my calf and had nothing to do with my arches. He did some work on my calf and the pain was gone right away-no inserts! I am not saying that Good Feet inserts might not work for some people, but I highly recommend seeing an expert (doctor, chiropractor) before letting a salesperson at a store try to tell you what is wrong with your feet. And then spending a ridiculous amount of money ($900) on really cheap plastic inserts that are mass produced and probably cost $2 to make.

They do give store credit, but after all the "re-stocking fees" and what not, I will get to spend maybe $500 on overpriced ugly shoes. Not really how I want to spend my money.
Please, have your feet checked by an expert before giving this company any of your money.
     
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I Was Robbed
Posted by on
Rating: 1/51
WEST ALLIS, WISCONSIN -- I went to the Good Feet store in hopes they could help me with my left heel pain. After standing on the ink blots he took my shoes (New Balance) into the back room and returned with my shoes minus my insoles and tried convincing me that I needed to buy their 2 pairs of arch supports for $700.00.
I asked several questions on warranty and if there was a money back guaranty. All he would say is that there is a lot that we can do but did not state what any of them were. But he did tell me that there was no money back guaranty.
After several attempts by me to let him know that these arch supports did not help but in fact seemed to make my problem worse I finally told him that I was done dealing with him and that I wanted my own insoles back.
Now remember earlier when I mentioned the name of my shoes? Every pair of New Balance t-shoes I have ever owned had either NB or New Balance written on the insoles. The insoles that he claimed were mine were blank. These shoes that I wore into their store were fairly new and should still have clearly marked. The color of them matched the trim of my shoes but they were not what I walked in their store with. At that point I felt that he was upset for not making the sale so he purposely switched my newer insoles for some older ones just for spite.
     
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Good Feet Are Big Scammers
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Rating: 1/51
SAN ANTONIO, TEXAS -- My wife and I went into the Good Feet store in San Antonio near Best Buy to see if they could help her with some problems she was having with her feet. To make a long story short, after being fitted with three or four inserts which she was supposed to interchange throughout the day, they told us it would cost 750 dollars for the set. When I heard that, a few vile profanities went through my mind (didn't say them, but certainly felt like I should), I told my wife lets go, we need to pick up our son. The salesperson then wanted two minutes of our time to show us another product for 59.95. I think this was a ploy to possibly get the other sales-orks to come out and push the sell. We just walked out. Bottom line, avoid this place. They are big time scammers, and it surprises me how they stay in business. There needs to be a major lawsuit against them and put them out of business. Also, need to make a comment on that quack of a podiatrist who commented on how great the bad feet store is. How much did they pay you to say all the lies that you said. It's a shame what this country has come to.
     
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