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Good Feet Consumer Reviews - Page 3

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Rip Off, They Are Not Foot Doctors
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

VIENNA, VIRGINIA -- I'm about to turn 50, and discovered the wonders of walking. I walked too much for my flat feet and went to my GP for a sore ankle. She suggested I replace my old shoes, and build up my walking. So I heard a commercial on the local news radio station about Good Feet, and how they help with sore feet. So off to Good Feet I went. I was asked to walk on these graveyard sketching papers, to show how flat both my feet were. Next thing I know I was purchasing 2 pairs of hard plastic inserts, for ~ 500 bucks. Sold to me by a nice 20 something kid. No one's fault but my own. No money back.

I was told to wear the inserts one hour 1st day, and an hour extra for every day after that. One week in, I'm wearing knee braces on both legs, and waking up in the middle of the night in pain. I've stopped wearing the inserts for 2 days now, and the pain is going away. I'm seeing a real foot doctor in 10 days. Avoid Good Feet, unless a podiatrist says it's a good idea. I feel like an idiot, and my legs do too.

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I Lost My Ability To Walk
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Rating: 2/51

TIGARD, OREGON -- I had knee pain. The exerciser relieved pain on my tendon immediately, but the relaxer was immediately more painful. I told Jessica this and she said there was normally pain while the muscles adjusted to something new. With instructions saying to use according to chart exactly, I adhered strictly and in 3 weeks my knee was so swollen, massage therapy was required to bring swelling down.

I obtained so much fascia that heat rocks during muscle reconstruction was required. It took 6 months of weekly massage therapy deep tissue to help me to continue walking. The actual problem from before using Good Feet was being fixed during this time also. My massage therapist said bare feet are best.

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Not Our Experience
StarStarStarStarEmpty StarBy -
Rating: 4/51

CARLSBAD, CALIFORNIA -- When my wife and I had our feet analyzed in the fitness facility on a cruise, I figured we were being presented with snake oil. I am the ultimate skeptic. The trainer put the inserts in our shoes and said to go try them out (I guess since we were on a cruise, we couldn't walk away with them). I'm a walker and have had serious foot pain in my toes when walking since a life-threatening incident last year. I immediately got relief with Good Feet arches. My wife has been continually buying walking shoes and retail inserts and has never been happy. She felt relief as well.

We sprung for the $200 for each of us and have not regretted it since. Pretty much the only shoe I've worn since I bought them is the one the inserts are in. Yesterday I went to the gym with another pair of shoes - no arches. After 30 minutes on the treadmill my feet were hurting as before. Today, I wore the shoes with the arches and had no issues on the treadmill. Feet felt fine.

My only issue with Good Feet is that I would like to have arches for all my shoes. Since it's really just a piece of 'high tech' plastic, it would be nice to be able to avoid the $200 cost of a 2nd and 3rd set of arches (I'm too lazy to be moving the arches between shoes). Since we're not on the cruise anymore, I don't know what the options are. Can anybody help?

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I Actually Bought the Inserts on a Disney Cruise Ship vs. in a Store
StarStarStarStarStarBy -
Rating: 5/51

MEMPHIS, TENNESSEE -- I had bilateral TKA, got an infection and took months to rehab. I was on a cruise before I finished getting back to normal. The ship's spa area had a person who was selling Good Feet inserts. He sold them based on stability while you were walking. I was somewhat skeptical knowing that they were expensive, but decided some stability would be a very good thing for me at that point. I found that they made a significant improvement in my ability to walk well. They are expensive (although they were sold at a discount on the cruise). I only need one pair because I just use velcro to change them to other shoes.

I've had them a year now and use them everyday almost all day. I'm finding that they help the most when I need to walk a lot now. I can walk without them in the house, but I use them whenever I expect to walk more than a mile. My husband bought a pair at the same time and he also loves them. I was told the sale was final with no returns so you shouldn't buy these unless you know that.

They have helped both my husband and me in walking, but we both wanted to increase our distance walking. I don't remember needing any adjustment time to get used to them. I use them in almost every pair of shoes. Moving them to different shoes is somewhat of a pain, but worth it to ensure that I can walk well. I use them most often in Crocs so I get a soft walk and support at the same time.

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Do Not Shop Here
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANDY, UTAH -- Spend $30 or $40 to get the same relief from an insert at a running store. Prostep or the like work well for good arch and foot support. Good Feet says their products are better than others, but they are not, and they charge 10x the price, and do NOT ACCEPT RETURNS. Run away from this store.

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Shoes and Arch Supports
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TUKWILA, WASHINGTON -- Went with foot pain. Bought shoes and 3 pairs of arches. Felt fine at first. Told the sales person 3 times shoes were too big. Gave me a size smaller. Followed the instructions the shoes and arches, were doing more harm than good. More damage to my arthritic knee until I'm fearing that I might need surgery. I wished I would have read the reviews that they are scammers. I wish I could get group of consumers who bought this product and file a suit with the Attorney General's Office.

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I Would Like to Express My Customer Service for Good Feet.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FORT COLLINS, COLORADO -- I have had my insoles for about a month and they said that I can't get my money back. Even though my feet still hurts. So I strongly suggest don't go there. I could use my credit for in store credit so I was like, "How do I use that much money for one store alone?" :) HELP!!!

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The Biggest Scam I've Ever Experienced!
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Rating: 1/51

LAKEWOOD, COLORADO -- I went to Good Feet because my feet hurt so bad! My mistake listening to the saleswoman's pitch! The products Good Feet sell are way over the top expensive, plus, no refund - under any circumstances!! My back went out, and my feet were continuing to be in extreme pain. DO NOT BUY THE PRODUCTS FROM GOOD FEET!

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Rude Sales Clerk
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Rating: 1/51

GOODYEAR, ARIZONA -- Never in all 66 and 67 years have I encountered a sales clerk with such a condescending attitude. Totally rude in his response to our wishes and enunciated every word as if we didn't understand him the first time. I would have thought it was our ages, but the clerk was older than us!! Resenting giving ANY stars. Zero is more like it. I will NEVER darken their door again.

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A Lot of Money for Nothing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TIGARD, OREGON -- Spent over $1000 for the whole system hoping it would help with my foot and back pain. Didn't help...could have gotten arch supports for a lot less. They take returns for store credit only, which there isn't anything to exchange for...a scam!

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Good Feet Rating:
Star Star Empty star Empty star Empty star
2.2 out of 5, based on 178 ratings and
203 reviews & complaints.
Contact Information:
Good Feet
2270 Cosmos Ct
Carlsbad, CA 92011
800-509-4535 (ph)
www.goodfeet.com
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