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The Best Purchase I've Ever Made (Arch Supports by Good Feet)
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Rating: 5/51

JUNO BEACH, FLORIDA -- I have had back pain since 2008 to the point of doctors wanting to do back surgery on me. I went to a Good Feet store 5 years ago and was very impressed with the knowledge the staff had. They had me try a couple different arches. I went with second pair I tried on because they gave me instant relief of my back pain I was amazed. I have been very happy with my arch supports and not having to have back surgery is even better!

Thank you Good Feet FOR CHANGING MY LIFE for the better. I now have all of my family in the arch supports. My father has Parkinson and he is back to golfing again. They gave him back his balance. My daughter had heel spurs, they are now gone. I could go on and on. These products really work!!!

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Unscientific hokum
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Rating: 1/51

SANDY, UTAH -- I've had some foot pain and have worn for a few years the orthotics a podiatrist had made for me several years ago at a cost between $200-$300. I saw the Good Feet ads and went into the local store. They were forthright about the roughly $1,000 cost for the three sets of arch supports. But I asked what scientific basis for using three sets of arch supports with different arch heights versus just one pair. They were unable to provide written backup for their method (their ads rely heavily on emotional testimonials) and the salesperson told me that some man back in the 1940s had devised the method. Needless to say, this is an unscientific and expensive scam.

After my visit, I went to a local shoe store run by a professional orthotist. He agreed with my assessment that Good Feet is a scam. He also told me that my supposedly custom orthotics, obtained years earlier from my podiatrist, were not custom at all but could be bought for about $35 (vs. the $200 to $300 I had paid). He reshaped these existing orthotics for me (to increase the arch to better fit my foot) and added a pad to deal with a specific foot problem. Cost: $40. He told me real, custom-fitted orthotics do cost in the $200 to $300 range, but there is no need or evidence to support buying three sets of them from Good Feet.

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Almost Got Scammed
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Rating: 1/51

SALEM, OREGON -- Saw the TV ads for Good Feet. Have trouble standing in one spot for long with Foot and Back pain. Went to Salem G.F. store. Tried on a couple pairs of shoes and different inserts. Salesperson said you have to give them time to work. At no time did I feel they had my best interests in mind. Spent maybe 45 minutes trying out their products and the bill for a pair of shoes and inserts was almost a $1,000.

The salesperson was actually shocked when I said I had to think about it. Not very upfront on how much they cost. Left a phony email address and phone # so as not to be bothered with follow up calls to buy. As a salesperson myself I wanted to see how they operate. They have no medical training or any real concern for you as a person. Run, walk or crawl if you have to away from this black hole for the gullible.

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Felt Scammed
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Rating: 1/51

LONETREE, COLORADO -- I walked into The Good Feet Store and asked the price range for arch supports. I was told 200.00 to 400.00. Pricey but I'm worth that if it will help me with knee and hip pain. I walked across an ink blot and made impressions. Easy enough! Then I'm presented with 3 arch supports. One that I will work up to and one for walking or hiking and one for my house slippers. (Really! In my house slippers?) So then came the pitch! Over 900.00! I told the sales person I only had 500.00 left on my flex card and the 900.00 was way out of my range. But like magic I was offered two of the supports for ONLY 545.00!

I just wasn't sold, something told me to NOT make the deal. Just putting in the arch supports the very first time I was told that I was then walking with correct posture. Lol! Really?! That fast? I told him I would be back the next day if I decided to go with his offer and was told the store manager would be back and he was just trying to make it work for me so it was a "today deal or no deal". I walked out and then found all the poor reviews. Yikes! Glad I ran! How are they staying in business?

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Rip Off, They Are Not Foot Doctors
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Rating: 1/51

VIENNA, VIRGINIA -- I'm about to turn 50, and discovered the wonders of walking. I walked too much for my flat feet and went to my GP for a sore ankle. She suggested I replace my old shoes, and build up my walking. So I heard a commercial on the local news radio station about Good Feet, and how they help with sore feet. So off to Good Feet I went. I was asked to walk on these graveyard sketching papers, to show how flat both my feet were. Next thing I know I was purchasing 2 pairs of hard plastic inserts, for ~ 500 bucks. Sold to me by a nice 20 something kid. No one's fault but my own. No money back.

I was told to wear the inserts one hour 1st day, and an hour extra for every day after that. One week in, I'm wearing knee braces on both legs, and waking up in the middle of the night in pain. I've stopped wearing the inserts for 2 days now, and the pain is going away. I'm seeing a real foot doctor in 10 days. Avoid Good Feet, unless a podiatrist says it's a good idea. I feel like an idiot, and my legs do too.

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I Lost My Ability To Walk
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Rating: 2/51

TIGARD, OREGON -- I had knee pain. The exerciser relieved pain on my tendon immediately, but the relaxer was immediately more painful. I told Jessica this and she said there was normally pain while the muscles adjusted to something new. With instructions saying to use according to chart exactly, I adhered strictly and in 3 weeks my knee was so swollen, massage therapy was required to bring swelling down.

I obtained so much fascia that heat rocks during muscle reconstruction was required. It took 6 months of weekly massage therapy deep tissue to help me to continue walking. The actual problem from before using Good Feet was being fixed during this time also. My massage therapist said bare feet are best.

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Not Our Experience
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Rating: 4/51

CARLSBAD, CALIFORNIA -- When my wife and I had our feet analyzed in the fitness facility on a cruise, I figured we were being presented with snake oil. I am the ultimate skeptic. The trainer put the inserts in our shoes and said to go try them out (I guess since we were on a cruise, we couldn't walk away with them). I'm a walker and have had serious foot pain in my toes when walking since a life-threatening incident last year. I immediately got relief with Good Feet arches. My wife has been continually buying walking shoes and retail inserts and has never been happy. She felt relief as well.

We sprung for the $200 for each of us and have not regretted it since. Pretty much the only shoe I've worn since I bought them is the one the inserts are in. Yesterday I went to the gym with another pair of shoes - no arches. After 30 minutes on the treadmill my feet were hurting as before. Today, I wore the shoes with the arches and had no issues on the treadmill. Feet felt fine.

My only issue with Good Feet is that I would like to have arches for all my shoes. Since it's really just a piece of 'high tech' plastic, it would be nice to be able to avoid the $200 cost of a 2nd and 3rd set of arches (I'm too lazy to be moving the arches between shoes). Since we're not on the cruise anymore, I don't know what the options are. Can anybody help?

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I Actually Bought the Inserts on a Disney Cruise Ship vs. in a Store
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Rating: 5/51

MEMPHIS, TENNESSEE -- I had bilateral TKA, got an infection and took months to rehab. I was on a cruise before I finished getting back to normal. The ship's spa area had a person who was selling Good Feet inserts. He sold them based on stability while you were walking. I was somewhat skeptical knowing that they were expensive, but decided some stability would be a very good thing for me at that point. I found that they made a significant improvement in my ability to walk well. They are expensive (although they were sold at a discount on the cruise). I only need one pair because I just use velcro to change them to other shoes.

I've had them a year now and use them everyday almost all day. I'm finding that they help the most when I need to walk a lot now. I can walk without them in the house, but I use them whenever I expect to walk more than a mile. My husband bought a pair at the same time and he also loves them. I was told the sale was final with no returns so you shouldn't buy these unless you know that.

They have helped both my husband and me in walking, but we both wanted to increase our distance walking. I don't remember needing any adjustment time to get used to them. I use them in almost every pair of shoes. Moving them to different shoes is somewhat of a pain, but worth it to ensure that I can walk well. I use them most often in Crocs so I get a soft walk and support at the same time.

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Cured Plantar Fasciitis!
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Rating: 5/51

MASSACHUSETTS -- I am an avid runner, beginning in 1988. I had considered running my first marathon in 2004 and developed plantar fasciitis, severely limiting my training and derailing my plans. I decided to try this store out and ended up purchasing the Classic insoles. After a few weeks, at most, the pain went away. 12 years later, I still use them and the plantar fasciitis never came back!

They were worth every penny, in my opinion, and I am surprised to see all the negative comments here. I guess it depends on where you get them and what problem you are trying to resolve. You also need to make sure you follow the instructions for breaking them in and be patient. I am very happy with this purchase.

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Spent a Fortune and Regret It - No Returns? RUN!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CINCINNATI, OHIO -- I was having hip pain and have very flat feet. I thought extra support would help align my legs and back and alleviate the hip pain. I had X-rays done and there was no problem with my hip. The clerk sold me the three inserts and explained the process of wearing them and included the instructions. The clerk said any discomfort would go away as I wore them. He said that he had a whole box of custom orthotics in the back room that customers had left behind after wearing their product.

Bottom line was, I tried the supports and wore them as instructed. They caused more pain in my feet and legs and I haven't worn them since. The kicker was they had me sign that I understood that there were no returns. Why I fell for that I will never know! My advice is that if they won't let you return them RUN! You can get custom orthotics for a quarter of the price and they will be soft, not hard plastic and returnable.

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Good Feet Rating:
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2.3 out of 5, based on 159 ratings and
184 reviews & complaints.
Contact Information:
Good Feet
2270 Cosmos Ct
Carlsbad, CA 92011
800-509-4535 (ph)
www.goodfeet.com
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