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Good Feet Consumer Reviews - Page 3

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Not Our Experience
StarStarStarStarEmpty StarBy -
Rating: 4/51

CARLSBAD, CALIFORNIA -- When my wife and I had our feet analyzed in the fitness facility on a cruise, I figured we were being presented with snake oil. I am the ultimate skeptic. The trainer put the inserts in our shoes and said to go try them out (I guess since we were on a cruise, we couldn't walk away with them). I'm a walker and have had serious foot pain in my toes when walking since a life-threatening incident last year. I immediately got relief with Good Feet arches. My wife has been continually buying walking shoes and retail inserts and has never been happy. She felt relief as well.

We sprung for the $200 for each of us and have not regretted it since. Pretty much the only shoe I've worn since I bought them is the one the inserts are in. Yesterday I went to the gym with another pair of shoes - no arches. After 30 minutes on the treadmill my feet were hurting as before. Today, I wore the shoes with the arches and had no issues on the treadmill. Feet felt fine.

My only issue with Good Feet is that I would like to have arches for all my shoes. Since it's really just a piece of 'high tech' plastic, it would be nice to be able to avoid the $200 cost of a 2nd and 3rd set of arches (I'm too lazy to be moving the arches between shoes). Since we're not on the cruise anymore, I don't know what the options are. Can anybody help?

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I Actually Bought the Inserts on a Disney Cruise Ship vs. in a Store
StarStarStarStarStarBy -
Rating: 5/51

MEMPHIS, TENNESSEE -- I had bilateral TKA, got an infection and took months to rehab. I was on a cruise before I finished getting back to normal. The ship's spa area had a person who was selling Good Feet inserts. He sold them based on stability while you were walking. I was somewhat skeptical knowing that they were expensive, but decided some stability would be a very good thing for me at that point. I found that they made a significant improvement in my ability to walk well. They are expensive (although they were sold at a discount on the cruise). I only need one pair because I just use velcro to change them to other shoes.

I've had them a year now and use them everyday almost all day. I'm finding that they help the most when I need to walk a lot now. I can walk without them in the house, but I use them whenever I expect to walk more than a mile. My husband bought a pair at the same time and he also loves them. I was told the sale was final with no returns so you shouldn't buy these unless you know that.

They have helped both my husband and me in walking, but we both wanted to increase our distance walking. I don't remember needing any adjustment time to get used to them. I use them in almost every pair of shoes. Moving them to different shoes is somewhat of a pain, but worth it to ensure that I can walk well. I use them most often in Crocs so I get a soft walk and support at the same time.

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Cured Plantar Fasciitis!
StarStarStarStarStarBy -
Rating: 5/51

MASSACHUSETTS -- I am an avid runner, beginning in 1988. I had considered running my first marathon in 2004 and developed plantar fasciitis, severely limiting my training and derailing my plans. I decided to try this store out and ended up purchasing the Classic insoles. After a few weeks, at most, the pain went away. 12 years later, I still use them and the plantar fasciitis never came back!

They were worth every penny, in my opinion, and I am surprised to see all the negative comments here. I guess it depends on where you get them and what problem you are trying to resolve. You also need to make sure you follow the instructions for breaking them in and be patient. I am very happy with this purchase.

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Spent a Fortune and Regret It - No Returns? RUN!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CINCINNATI, OHIO -- I was having hip pain and have very flat feet. I thought extra support would help align my legs and back and alleviate the hip pain. I had X-rays done and there was no problem with my hip. The clerk sold me the three inserts and explained the process of wearing them and included the instructions. The clerk said any discomfort would go away as I wore them. He said that he had a whole box of custom orthotics in the back room that customers had left behind after wearing their product.

Bottom line was, I tried the supports and wore them as instructed. They caused more pain in my feet and legs and I haven't worn them since. The kicker was they had me sign that I understood that there were no returns. Why I fell for that I will never know! My advice is that if they won't let you return them RUN! You can get custom orthotics for a quarter of the price and they will be soft, not hard plastic and returnable.

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Foot Pain Relief Needed
StarStarStarStarEmpty StarBy -
Rating: 4/51

WICHITA, KANSAS -- Went to store. Ron a tech meet me at the door. We talked about my issue with my feet. Plantars Faciitus (sp). Ron worked with me on inserts. I have had them since Sat July 26th. They are helping, but I did find that they all didn't work in all my shoes. He did say they would work in all. I find that when I am walking on them for long periods of time my feet still hurt. I hope over time this will be corrected. I miss walking for exercise. I will say they were kind and helpful although somewhat expensive. I hope I will have good results. Thank You Good Feet Store for helping me.

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Do Not Shop Here
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANDY, UTAH -- Spend $30 or $40 to get the same relief from an insert at a running store. Prostep or the like work well for good arch and foot support. Good Feet says their products are better than others, but they are not, and they charge 10x the price, and do NOT ACCEPT RETURNS. Run away from this store.

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Shoes and Arch Supports
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TUKWILA, WASHINGTON -- Went with foot pain. Bought shoes and 3 pairs of arches. Felt fine at first. Told the sales person 3 times shoes were too big. Gave me a size smaller. Followed the instructions the shoes and arches, were doing more harm than good. More damage to my arthritic knee until I'm fearing that I might need surgery. I wished I would have read the reviews that they are scammers. I wish I could get group of consumers who bought this product and file a suit with the Attorney General's Office.

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Rude Sales Clerk
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

GOODYEAR, ARIZONA -- Never in all 66 and 67 years have I encountered a sales clerk with such a condescending attitude. Totally rude in his response to our wishes and enunciated every word as if we didn't understand him the first time. I would have thought it was our ages, but the clerk was older than us!! Resenting giving ANY stars. Zero is more like it. I will NEVER darken their door again.

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A Lot of Money for Nothing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TIGARD, OREGON -- Spent over $1000 for the whole system hoping it would help with my foot and back pain. Didn't help...could have gotten arch supports for a lot less. They take returns for store credit only, which there isn't anything to exchange for...a scam!

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Bad Customer Service, Website Information Grossly Inaccurate
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MURFREESBORO, TENNESSEE -- I schedule an 11:00 appointment online for the closest store which was a 30 minutes drive from my office. I arrived on time, then waited 15 minutes before they told me they were very sorry but they normally have 3 people and were short one. They were busy fitting other customers. Now that I have read other reviews I am thankful they did not have time to do a fitting for me.

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Good Feet Rating:
Star Star Empty star Empty star Empty star
2.2 out of 5, based on 167 ratings and
192 reviews & complaints.
Contact Information:
Good Feet
2270 Cosmos Ct
Carlsbad, CA 92011
800-509-4535 (ph)
www.goodfeet.com
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