SAN ANTONIO, TEXAS -- My wife and I went into the Good Feet store in San Antonio near Best Buy to see if they could help her with some problems she was having with her feet. To make a long story short, after being fitted with three or four inserts which she was suppose to interchange throughout the day, they told us it would cost 750 dollars for the set. When I heard that, a few vile profanities went through my mind (didn't say them, but certainly felt like I should), I told my wife lets go, we need to pick up our son. The salesperson then wanted two minutes of our time to show us another product for 59.95. I think this was a ploy to possibly get the other sales-orks to come out and push the sell. We just walked out. Bottom line, avoid this place. They are big time scammers, and it surprises me how they stay in business. There needs to be a major lawsuit against them and put them out of business. Also, need to make a comment on that quack of a podiatrist who commented on how great the bad feet store is. How much did they pay you to say all the lies that you said. It's a shame what this country has come to.1 Replies - Latest reply on 03/05/2014Add reply
SALEM, OREGON -- The salesman claimed that their products helped "98% of the people that walk in here." He also said that if there were any issues, that I could just call and they would adjust the orthotics. After 2 weeks the pain was noticeably worse. I called and asked for adjustment. I was told the orthotics are not adjustable. They then tried to sell me on a more expensive type! I was not about to throw good money after bad. I complained to the Better Business Bureau about them. They did not respond to the BBB letter. Stay away and save your money!Add reply
MODESTO, CALIFORNIA -- When I walked into the Good Feet store I honestly almost couldn't walk anymore. After measuring and the supports put in I walked thru the store at a fast pace. The person with me asked "Really are you serious.. They work that good?" I said you bet and bought the exercisers and relaxers on the spot. OH what a relief it was. Anybody that says they don't work did not follow the directions given to them for breaking them in. I listened.. did what was recommended.. and love my feet again. I would of paid double to have that pain go away.Add reply
On a recent Holland America cruise my husband and I signed up for a foot / low back "class" in the gym. We each ended up with a pair of arch supports. Both of us have foot problems (I have plantar fasciitis) that by the end of an active day we usually are dealing with pain. These arch supports made an immediate difference on that trip and now two months later. We are able walk and hike further. We were both skeptical at the beginning of the class, but completely sold after 24 hours of use. At the end of the cruise we bought an additional set. Definitely recommend. Expensive compared to the inserts purchased in the past at Rite Aid, etc. but well worth it!Add reply
SEATTLE, WASHINGTON -- I have suffered from foot pain for years. Five years ago, I spent almost $1000 for lifetime inserts from then NEOVITA. Of course they went out of business in 2010. Now there is Good Feet and of course I tried it, but it was the same hard sell, intimidating sales procedures, and of course all this coming from someone who has about as much medical trainings as I do in flying a fighter jet (I was a grunt in the Marines).
Now, did the inserts help me? At first but then they did more damage as they must continue to be changed but when you pay for lifetime and the company closes two years later...that is a rip-off. I did not purchase from Good Feet because it reminded me of Neo-Vita (they could be twins).
Coercive Sales Tactics
RICHMOND, VIRGINIA -- Beware of this chain of stores! I went in to find relief for aching feet, not really knowing what I would find. After trying various arch supports, the sales person "helpfuly" suggested 2 pairs without ... read full review2 Replies - Latest reply on 07/31/2013
Purchased three sets of foot supports from a Good Feet store in Denver Co. They made my foot problem worse not better. Finally went to a podiatrist and got my foot pain fixed. Stay away from Good Feet, they don't work. Add reply
I have been wearing Good Feet inserts for 10 years and couldn't be happier! I wear them in "cute" sandals, dressy open shoes and my golf shoes! I tried everything before I found Good Feet. I have high arches and these give me the extra support I need. Considering I wear them every day they are not expensive and long outlast my shoes. Highly recommended!!!! Add reply
BRANDON, FLORIDA -- What a waste of money. A $30 pair of insoles from the drug store work better. The insert is way too rigid to be beneficial. Stick to the soft gel-like insoles found at Wal-Mart or Walgreens or CVS or any drug store. The salesman kept repeating . . . "There are no refunds." I should have known they would not help . . . his comments should have raised all kinds of red flags. Please don't bother with this company. The insoles just are a total waste of money.1 Replies - Latest reply on 07/05/2013Add reply
BEWARE: They rope you by taking an impression of your feet and then tell you all these problems! Then they do a balance test. Everybody fails this test regardless of your condition! They star off with devices for $39, but tell you that won't help you. Next thing you know its $500!!! Don't go there! 1 Replies - Latest reply on 07/21/2013Add reply
Worse $700 I have ever spent
CENTENNIAL, COLORADO -- I was suffering from plantar fasciitis and had seen the ads on TV. I went in and they gave me their sales speech, also showing how it would improve my balance. Well, I fell hook, line, & sinker! I should've ... read full review3 Replies - Latest reply on 07/03/2013
Should Be Pulled Off the Market.
FORT LAUDERDALE, FLORIDA -- I saw the Good Feet commercials and thought they were worth a try. I was wrong. I have worn costly orthotic supports provided by my Orthopedic Doctor for ten years and knew what to expect. I tried Good ... read full review2 Replies - Latest reply on 07/03/2013
Working in the OR
JUNO BEACH, FLORIDA -- As a Surgical Asst. I am on my feet, standing in one spot for hours on end. One day, we had a 14 hour case and I was stiff and achy. I was talking to the Doctor and told him, "I think I am next on the ... read full review2 Replies - Latest reply on 12/30/2012
Feet Hurt Worse
COLORADO SPRINGS, COLORADO -- I am a chef and am on my feet 8-12 hrs a day. My feet were hurting so bad that when I would sit down I would not want to stand back up. I heard about Good Feet on an infomercial and thought I would try ... read full review7 Replies - Latest reply on 12/20/2013
Bad for Your Pocketbook
ALBANY, NEW YORK -- $525 later my feet were worse than when I started wearing these inserts and my pocketbook took a drastic hit. The salesperson overall, was a red flag and instead of listening to my own common sense I ... read full review4 Replies - Latest reply on 11/13/2012
LEXINGTON, MASSACHUSETTS -- I purchased Good Feet arch supports about three years ago. I swooned at the price, but my feet had been in such pain that I went for it, even though the sales person was clear that they do not take returns.
1 Replies - Latest reply on 09/30/2012Add reply
These supports have made a big difference. Not only did the foot pain go away, but nightly foot cramps that had been keeping me awake at night for years also went away. About a year ago, I managed to lose one of the mid-weight supports. Because I had also purchased the the heavy weight and the slipper weight supports, I was able to go for around four months without replacing it. But eventually I did, because I had used the middle weight pair a lot.
Two downsides (besides cost): 1) I can't dance quite as fluidly as previously when wearing supports. 2) My ankles are not as flexible as other people in my yoga class. Is this caused by the supports? I continue to wear these because after a while, my feet are in pain without them.
Good Feet Is Bad for Your Feet
SAINT LOUIS, MISSOURI -- I went to the south county location because I was having foot pain. I had my doubts and figured it was a scam. Tim the person I talked to was distracted and in a rush the entire time he helped me. I don't ... read full review2 Replies - Latest reply on 08/11/2013