Great Bridal Expo

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3 reviews & complaints.

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Vendors BEWARE
Posted by on
Rating: 1/51
FT. LAUDERDALE, FLORIDA -- I'm posting this here even though I participated in the AZ expo because it's important that all potential vendors see a review. My business got suckered into participating because we didn't find any local reviews. Since the same people run the expo in every state, I highly doubt the quality improves based on show location.

Vendors, do NOT do business with this company! They will pressure you, lie to you, and then give you no help when you need it. Save your money and spend it on another show because Great Bridal Expo is a complete RIP OFF. Brides, do NOT support this company! You will be disappointed by the show anyway because it's very small and some of the vendors aren't even wedding related. Save your money/time and go to a different expo.

There are more details in the review I posted for the Phoenix expo, but here's a basic summary:

- Great Bridal Expo uses high pressure sales techniques to get you to sign up.

- Great Bridal Expo failed to file paperwork which nearly prevented us from getting a permit to give out samples, which would have made doing the expo pointless for our business

- GBE was unhelpful when contacted about the permit issue and took weeks to straighten it out, with much of the work being done by myself and my business partner. It caused us to be late submitting it which cost an additional fee.

- GBE lied to us about how many people were going to attend the expo. They said 3500 with 1200 brides and there were less than 1000 people - more like 750 - with only around 300 brides. This caused us to waste a LOT of product because there weren't enough people there to take samples, which means wasted money and wasted time. Our business took a loss because they lied to us.

- GBE misrepresented the size of the show - it was very small and would be quite disappointing for a future bride. So small that there was no way they could have fit 3000 people even if that many had shown up.

- GBE allowed businesses to participate that weren't wedding related at all, which is pretty sad since there were less than 50 vendors present.

- GBE misrepresented their booth size. We paid for 8x 8 and got a smaller booth.

- GBE lied about their level of customer service. They said they'd be available to us to answer questions and help when we needed it - but when they got our money, they stopped answering emails. On the day of the show, all vendors were given inaccurate information about where to unload (huge problem), we were told there was no place to get hot water for our handwash station (we had to break into an off-limits kitchen), and no one even checked on us before or during the show.

- The employees we worked with at GBE were varying degrees of clueless and/or totally rude. Debra was the worst. She pressured us really hard to purchase space and then didn't help us at all after we paid. At the show, she came around to pressure us into signing up for the next one... when we mentioned the issue with the samples, she said very condescendingly, "You know you don't have to have samples to do the show, right?" In a cake business, yes, you DO need to sample.

- All the vendors we spoke with had the same issues - they were lied to about how many people would attend and got terrible customer service.

To sum up our very long story: GBE will push you into buying, try to get you to sign up for multiple shows, won't help you get necessary information, won't answer your questions, will lie when they do answer, won' t help you at the show, and will treat you poorly if you complain. They are a TERRIBLE company, a total rip off, and now I know why all the other people we know in the industry do the AZ Expo instead.
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SL84 on 06/21/2013:
I concur that working with The Great Bridal Show is a bad experience. They are smiley and congenial until they have your money. Then they don't respond, help, or even make eye contact at the shows! We observed the Phoenix show in January, and their staff looked at the papers, not their paying vendors. The shows are small and disorganized, relative to another bridal show we have attended. They are very high pressure and when they sell you something, they won't refund it. I couldn't afford what I had been pressured into buying, and they wouldn't refund the difference. They wouldn't discuss it and sent me to collections! Avoid the Great Bridal Show.
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Do Not Exhibit With Great Bridal Expo
Posted by on
FORT LAUDERDALE, FLORIDA -- Great Bridal Expo is a HORRIBLE place to exhibit. If you are in the wedding business you DO NOT want to have anything to do with the people at Great bridal Expo. Not only are their sales people pushy, they will take advantage of you making up lies that you have to purchase more than one city or event when that is not true. We got roped into during their multiple city tours. The hotels all turned out to be dumps & NO BRIDES ATTENDED !!!!

The very few that did attend were very low end brides having shot gun weddings & NO wedding budgets. When we brought up our discontent to the sales person at Great Bridal Expo she ignored us. When pressed she referred us to the President of Great Bridal Expo which is where she must get her unpleasant manners from. He has been ignoring us as well. There are many reliable, good intending other wedding exhibit companies out there. Do not waste your time or your money on Great bridal Expo. They are truly Horrible!!

What was interesting was we were only one of a handful of other vendors!! They hardly have more than 20 vendors at each (no wonder the sales person was such a vampire---she saw us coming!!). When we asked about this (concerned that it really wasn't a "real expo" & as a result no one would attend) we were told they set it up like that on purpose so that we would have more time to spend with each bride??? We took that hook, line & sinker.

Now, do you really think they "turn away" exhibitors so that "we" will have more time to spend with the brides? Uh, huh......I hope this warning helps you not to make such a costly mistake by exhibiting with Great Bridal Expo.
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WeddingDealer on 09/25/2008:
I agree!! As a previous national vendor of Great Bridal Expo I am here to tell you that

1. Great Bridal Expo does NOT advertise it events

2. This results in VERY low turnout to Great Bridal Expo events

3. If you do have a problem the sales people & the President of the company will just ignore you

4. Do you advertise or exhibit with Great Bridal Expo

5. Great Bridal Expo is horrible
BridalBrian on 03/19/2013:
Sure wish I had seen this before we secured our booth space for the Chicago show, which took place this past Sunday.

It was the worst show I have ever had a booth at. We all sat and twiddled our thumbs after the first hour of the show.
Anthony on 07/15/2013:
Why I hate the Great Bridal Expo. Potential vendors please be very careful when dealing with these people they are very un organized and unprofessional. Here is a list of my experience at the Great Bridal Expo, Anaheim California.

1) Great Bridal Expo, Anaheim Show-My staff and I were directed to unload at a specific place by the gate guard. I got out and left my crew with our vehicles. I proceeded to go look for where the expo would be. I walked through the convention center and bumped into many of the other vendors who had no idea where to go. I finally found you guys. There was no signs or any of your staff directing any of the vendors where to go. I remember because many of your vendors where wondering aimlessly and looking for directions.

2) Great Bridal Expo, Anaheim Show-Upon returning to my vehicle one of the conventions security guards was very rude to my staff and verbally insulting. The security guard had asked my staff member to move the vehicle and my staff member let the security guard now that I had the keys and he would have me move it when I got back. He also called me to let me know that the security guard wanted the vehicle moved. When I got down there the security guard gave my staff member a ticket. Your company had no signs anywhere directing any of your vendors where to unload. The gate guard gave us directions where to unload. When I spoke with the security guard he was very rude with me as well and explained to me and I quote “what just cause you paid your money you think your special”. I spent most of my morning dealing with this issue instead of being able to focus on our booth.

3) Great Bridal Expo, Anaheim Show-We did the free give away at this event and it was really embarrassing and pointless that when you guy announced our business name your gentleman gave the wrong company name. We have this on video tape if you would like to see it. We are not called DJ on the Go, we are On The GO DJ Pro. So basically we did a giveaway to promote a different company, thanks Great Bridal Expo!

4) Great Bridal Expo LA Show-We get our booth and once again the disappoint already starts. You gave us a booth that had two big pillars in the center of our space. This made it very difficult for us to manage people that where coming to our booth and wanting information. This is not what we paid for.

5) Great Bridal Expo LA Show-You put us directly across from another DJ company. When we brought that to Wendy’s attention she made the comments. "How did that happen I looked these plans over and over and didn’t notice that". She gave us her apologies. When I signed up with you guys I was specifically told that I would not be put by another business that provided the same type of services that we did.

6) Great Bridal Expo LA Show-Also our power at this show was not working when we got there. We had to wait about an hour for someone to come connect it. It was found out that our power was never connected. This put setting up of our booth behind schedule.

I brought all of these complaints up to management and explained to them I no long want to do business with them because of the terrible services The Great Bridal Expo provided my company. This is what you vendors will have to deal with if you sign a contract with them and they provide you with horrible services.

Joy Response
Dear Mr. Perez:

The contract you signed is non cancelable but you do have a couple options. You can either sell your space to another company OR you can send literature to be distributed in the gift bag given to each registered guest. In either event, payments will remain due per the written terms of your contract. If you choose to do the literature distribution you would still get the database of all registered guests approx. 2 weeks after the event. Should you choose not to take advantage of either of these options and not make the payment currently past due, your account will be turned over to Dun and Bradstreet at which point collection and/or legal costs would be added. Please get back to me by next Wednesday, July 10, 2013 and let me know your intention.

Additionally, we have been alerted by others that you personally, and on behalf of your business, are engaging in a campaign to spread negative and slanderous comments regarding the shows/operations of this company. Other exhibitors have come forth with specific information concerning such comments and how your comments are damaging the business reputation of Great Bridal Expo and its affiliated Companies. If this continues, we will have no other alternative but to pursue immediate legal action in the US Federal Court in Broward County, Florida pursuant to the terms of your agreement. I must say that we hope this extraordinary and costly action, to both of us, will not be necessary. However, you will give us no other option if you continue to defame the Company as you have during the recent past.

Accounting Department
Wrap Me Skinny on 10/10/2013:
I was considering becoming a vendor at one of their upcoming shows but I cannot find the cost to exhibit. Does anyone have that info?

Thank you.
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Great Bridal Expo Philly PA Sept 2014 - What is so GREAT about it???
Posted by on
Rating: 1/51
PHILADELPHIA, PENNSYLVANIA -- Had to pay $8 to attend, $15 to park (which was a deal for the day, otherwise it would have been closer to $40). Only approx 20 vendors attended. The show started at noon. We were there prior to noon, had to wait in line for 45 minutes to get in. Only 3 people checking in >400 attendees!! Once in there, we saw all of the vendors, by 1:30. The bridal fashion show didn't start till 2:30. There were no food vendors there!! We didn't eat prior to arriving, as we thought there would be food!! Only one cake vendor and she did have teeny tiny samples. Which each took one sample. After the fashion show, which we did enjoy, we ate at the hotel. All in all it was a very expensive day and we didn't accomplish much for the time and $$ we spent. We were all VERY disappointed!!!
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