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Great spa escapes


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Great Spa Escapes - Refund Information
Posted by Pjacksonk146 on 08/16/2010

I was able to reach someone at the gift card issuer - InComm
Here are the instructions for a refund
1. Copy of front and back of gift card
2. Type on a sheet of paper the following
a. First and Last name
b. phone number
c. email address
d. mailing address
e. amount of gift card
f. 16 digit card number on back of card..starts out 589

Fax the copy of card and the above items to 404-935-0879. I received an email within 15 minutes of sending the fax that my card was approved for a Visa gift card exchange and instructions on where to send the card back to.
InComm Attn: Robin Farrow
250 Williams Street Suite M100
Atlanta, GA 30303
Send the fax first so that you get the approval information to send with the card. Good luck!
     
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Posted by Alain on 2010-08-17:
This should be posted under 'Informative'. Thanks, pjacksonk, for the information!
Posted by qst25 on 2010-10-01:
The third party distributor is handling request for refunds on these cards. To see if your card verifies you will need to inquire at 678-528-7680. This is a recorded message follow the directions give and fax to InComm the required documentation. Within the same day I received an email back regarding my gift card had qualified for refund with directions on how to receive and exchanged gift card replacement. This was very pain less and was quick. I have all the trust in the process and will be taken care of.
Posted by Beaner on 2011-12-28:
Have tried the number posted by qst25 and it is not in service. Tried the number on the Great Spa Escapes - that is a real joke. I guess I am out of luck trying to redeem this GC. Any thoughts out there?
Posted by janice on 2013-01-17:
This number is no good how do I get my money back,,someone help.
Posted by Cheryl on 2013-05-25:
I am out $50.00. InComm no longer takes any responsibility on these gift cards. They advise one to contact Great Spa Escapes directly but I have not been able to locate any current information on them. Perhaps contacting the Better Business Bureau?
Posted by Staci on 2013-07-15:
I have two cards has anyone been able to get a refund lately?
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Gift card scam
Posted by Dads grease on 06/24/2010
For Christmas, I received a gift card from Great Spa Escapes. It was difficult to use. I did use most of it in March. In April, I attempted to use the balance. The 800 number was disconnected and the web site does not exist any longer. I am glad I never gave them my credit card number which I would have done when I went to use it the second time.
     
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Posted by Mrsgyaya on 2012-10-27:
Guess that iam SOL being stuck with a worthless gift card.
Posted by Jerseygirl on 2013-05-16:
Me too than! This is so wrong!
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Impossible to use this gift card
Posted by Mouse441181 on 12/05/2011
I have a $50.00 gift card to Great Spa Escapes it is impossible to attain any information as to a local location to use this card at!!! the 1-800 number is nothing more than a rouse to attain your personal information and to solicate you to purchase promotional items. UGH they were rude when I was only interested in being assisted to a location. I was hung up on 3 times and the forth call was directed to a 800 number to assist with this information and after speaking the name four times each time a response of nothing like I was saying I hung up!!!! What a shame that the person giving me this gift card was taken for their money
Thank you
     
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Call and resolved
Posted by Qst25 on 10/01/2010
The third party distributor is handling request for refunds on these cards. To see if your card verifies you will need to inquire at 678-528-7680. This is a recorded message follow the directions give and fax to InComm the required documentation. Within the same day I received an email back regarding my gift card had qualified for refund with directions on how to receive and exchanged gift card replacement.

This was very pain less and was quick. I have all the trust in the process and will be taken care of.
     
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Posted by qst25 on 2011-01-25:
Moved From Other Review: The 3rd party is up and running the program again. The number listed in previous comments is working and my responds email provided the details needed to send cards back and obtain replacement gift card.
Posted by qst25 on 2011-01-25:
Moved From Other Review: They are up and running the replacement program again. The number listed in previous comments is working and my responds email provided the details needed to send cards back and obtain replacement gift card.
Posted by PepperElf on 2011-01-25:
anyone else having their "shill senses" tingling right about now?
Posted by madconsumer on 2011-01-25:
very good information!! thank you.

very helpful.
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Scammed
Posted by Fiestym on 08/24/2010
Well,
I am glad I found someone else who tried using the above service without success. I also received a gift card for Christmas and kept putting off using it because I just got busy doing other things. This was a few months ago. Tonight, I decided to go on their website to go ahead and use this card, but it no longer exists! I know that my husband will be very disappointed as he bought me this. Be aware of getting gift cards at wholesale stores! You just never know what may happen.
     
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Posted by Anonymous on 2010-08-24:
I would give this a try:

http://answers.yahoo.com/question/index?qid=20100413121902AAvIakk

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