GS Motorworks

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FRISCO, TEXAS -- The scooter was returned to GS Motorworks on December 18, 2006. On December 31, GS Motorworks told me that the scooter was damaged when the shipping company dropped it off. They also told me that two of their mechanics said that the scooter was involved in a wreck.

First of all the scooter was never wrecked, it stopped running when it was under the warranty; I have been dealing with this company since June 2006 with no positive results. They are telling me that the state of the bike affects my refund and their policy is NO returns.

GS Motorworks said that once the scooter was returned they would process my refund, but they have not. Now GS Motorworks not only has the scooter they also have my money, $1,399. All I am asking for is my refund.
     
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Anonymous on 01/03/2007:
Who wrecked it?
MRM on 01/03/2007:
The scooter was not in a wreck so says gradaigh. I think that anybody should not be doing business with GS Motorworks since they don't stand behind their bikes. Shame on you GS Motorworks for terrible business ethics.
Anonymous on 01/03/2007:
GS is full of BS
Anonymous on 01/04/2007:
Take them to court!
Hugh_Jorgen on 01/04/2007:
Read their website folks - they sell these scooters much cheaper than local full service dealers do, but they make it abundantly clear that you are on your own - the warranty is parts-only, no service coverage. They have no ability to offer service, no authorized service centers and they don't claim to. That being said, did you look into the possibility of filing a freight claim with the carrier that delivered the scooter back to them?
*Brenda* on 01/04/2007:
RETURN POLICY
ALL SALES ARE FINAL. RETURNS OR EXCHANGES ARE NOT OFFERED BY GS MOTORWORKS UNDER ANY CIRCUMSTANCES.
PLM1973 on 01/04/2007:
If what Brenda said is true, and that is indeed their policy (No refunds, returns or exchanges period) that should tell you this is a company you shouldn't do business with. It's a painful lesson to be sure, but honestly what respectable company would say you can't return an item NO MATTER WHAT. This means that even if it's a defective product, they won't do a darn thing about it.
gradaigh on 01/06/2007:
The scooter was never wrecked. After it was sent back Candi Turner the “president” of GS MotorWorks said she had two of her mechanics check it over and they said the scooter was wrecked, because it was “wrecked” they can’t fix it and resell it; and because of that it will cost me my refund. Two weeks ago she said she would send pictures of all the damage and the state of the scooter when they received it but she has sent nothing, even after I requested several times.

It was never wrecked. I had 500 miles on it when the gears locked up and it never ran again.

It does state that there are no returns or exchanges, but after I continually complained and threaten to take them to court, Ms Turner said they would give me a refund, but she had to have the scooter back first, so I returned it thinking she was going to stand behind her word. “Fool me twice shame on me”.

If anyone has been ripped off by this company let me know, I am looking into bring a class action lawsuit against them. I have come across so many others who have been ripped off by this company.

NEVER, NEVER, NEVER! TRUST GS MOTORWORKS.
gsmotorworksScam on 02/07/2007:
Be persistent you will get a refund!
go get em on 02/27/2014:
Go Get Em
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GS Motorworks Scam
Posted by on
FALLSTON, MARYLAND -- I was sent a lemon alittle after 7/06
It worked for 2 miles then continued to fail every mile or so until it finalized at 14 miles.
The company made or tried to make me take it to a mechanic, or hual it all around marylad to get it fixed, made no mention of the lemon law, until I was informed by a friend and mechanic.
I had to bend over backwards to get the scooter back. Now I'm taking them court for the 1,598 and 3,000 extra for bieng a fraudulent business.

     
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tnchuck100 on 01/02/2007:
You should have no problem getting your $1,598.00 plus court costs back.

You did not state what was wrong with the scooter or who you had to get it back from. A mechanic or the company?

Based only on what you posted it doesn't sound like they did anything fraudulent. The judge may not look favorably on the $3,000.00. It makes your case look spiteful instead of someone desiring to be made whole.
Hugh_Jorgen on 01/02/2007:
They make it abundantly clear on their website that since you are buying direct, they offer a "parts only" warranty on their scooters. I think you are going to have to make some effort to work with them on this - the court might not be so willing if you didn't at least try to find a mechanic to check it out.
Hugh_Jorgen on 01/02/2007:
Anonymous on 01/02/2007:
Good luck!
gsmotorworksScam on 01/02/2007:
As long as I get the 1,598 back, I'm happy. The way the company does business it shouldn't be legal, they are legally ripping people off with Chinese made garbage. The brakes didn't even work. I'm lucky to be alive.
gsmotorworksScam on 01/03/2007:
Thanks for your feedback, Yes I might not get 3,000 but if I did the Company wouldn't hesitate to give people a refund for lemons instead of mass selling them. Google search on
GSmotorworks scam. The same problem happened for a few people who could find some way to get the word out. Again, I'm not wanting 3,000 but for me to lose 1598 was painful and now I want them to feel pain for not addressing the problem, and just half helping me with a Chinese made trash can. (with wheels)
gsmotorworksScam on 01/03/2007:
I had three mechanics look at it, I hualed that thing for 100 mile radius that is what flames me, GS scams offered 75 dollars towards repair when the hole engine gearing was shot. The mechanics laughed at me for buying that hazzardous piece of pretty trash. The one mechanic wondered how I stopped with the front brake not even really working its like a toy death scooter. A total nightmare is what another mechanic said. I have signed statements that where done because I knew I was dealing with a bunch of crooks when I bought it. I covered my bases from the beginning, Today the papers go in and in 6 months they are going to get a sting. As promised over and over , I gave them ample chances to take the easy way out and now like david and goliath I'm going to get them between the eyes.
gradaigh on 01/07/2007:
I am looking into bringing about a class action lawsuit against GS MotorWorks, if anyone is interested let me know. In my search I have found other who have been ripped off. We need to stand up to a company who keeps our money and scooter. Or sends a damaged scooter and keeps your money.

Please contact me if you are interested in joining this class action lawsuit.
gsmotorworksScam on 01/09/2007:
The latest reply from GS Motorworks was 4 weeks after the promise for a refund. The reply said that my address was undeliverable by DHL, the same address all my mail comes to. When I contacted DHL with the number I was given for the supposed refund, they said it was a valid sequence but no record came up. I have heard nothing back, when trying to call I am put on hold then hung up on. I have to pay a small fee for the court papers to be dispatched, then its court time.
Wish me luck!
gsmotorworksScam on 01/17/2007:
It took Crook Turner Vice President 4 weeks to come up with a response and the best lie she could come up with was DHL not bieng able to deliver to an address I receive mail and packages on a daily basis.
When I mentioned class acion lawsuit she tried to get me to sell out by telling her the names of the people involved. She responded right away not her usual 3 days to 3 weeks or more. I mean right away, as in 5 minutes.
She said " I will wire your refund right now if you tell me who is involved", that ugly snake showed her head out of her hidding hole and showed what she is really made of. She is a sweet , nice pretend I don't understand sort of crook. Don't fall for it. You have to be hard with this scooter witch.
Don't buy her Chinese garbage!!!!!! If she doesn't pay from small claims then I'm going class action. And. I'm giving the money to charity.
Just to twist the dagger into this slimy snake.
gsmotorworksScam on 01/23/2007:
resolved.
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