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Hardee's - Page 2

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47 Reviews & Complaints

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Posted by Shannon6599 on 09/03/2012
The Hardees commercial that is aired on nick cartoon channel is DISGUSTING !!!! My children watch cartoons and are very impressionable and its outrageous! The two women barely have any clothes on and act as if they are going to kiss all because of your food!

I am appalled that you are ok with children watching this. I am no longer eating at your restaurant and will tell everyone who will listen to do the same until this commercial is removed!
     
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Posted by clutzycook on 2012-09-04:
Are they running them during cartoon time or during the prime-time Nick at Night hours?
Posted by Kris10 on 2012-09-04:
Hmm, i have yet to see this commercial. I'll have to check it out now! I'll agree though that they should air it on a more appropriate channel at a more appropriate hour, but I have no problem with any company using sex to sell their product.
Posted by FoDaddy19 on 2012-09-04:
I think at least part of you blame should be with Nickelodeon as they were the ones who actually made the decision to run the commercial. If this commercial was broadcast during daytime hours then yeah, I don't think it was a good call. If was on during Nick at Nite or whatever the call it, then there's nothing wrong with it IMHO.
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Bathroom Cleanliness
Posted by Poorezeke on 08/13/2012
GREENSBORO, NORTH CAROLINA -- I visited your place 8/11/2012 as all 6 of us do every sat am. We have been doing this for the last year to 18 months. Two of the party are handicapped. We need clean bathrooms. These were not clean. It was reported to the manager and Shdicpe seamed to ignore the problem. As we tried to use them later and nothing had been done to clean them. There was human waste on the seat and floor in one of the stalls. We use this store because it is very convenient and handicap accessible.
     
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Posted by FoDaddy19 on 2012-08-13:
I think everyone would like clean bathrooms regardless of disability status. If the situation doesn't improve you may want to consider informing your local public health official. Personally I just flat out try to avoid public restrooms as much as possible for the very reasons seen here.
Posted by Anna Molly on 2012-08-13:
FoDaddy19...great response, and I couldn't agree more.
Posted by Lisa on 2013-07-15:
If the employees are using the same bathroom, and can stomach to ignore the filth, it makes you wonder if they are washing hands before handling our food. Stay clear of that one!!!!
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Front Sign out 745 8/08/12 for several nights store #1377
Posted by Chastaindh on 08/09/2012
JACKSON, ALABAMA -- The main signage on building has been out this week. I mentioned to manager and said the sign cuts off early before closing. tonight it was off at 745pm. It is dark with decor on south side. Several people have mentioned looks like closed.

Doesn't seem like night crew really wants much business. Tea was taken out of lobby before 800pm.

Good service and good product if public knows you are open.
     
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Lazy
Posted by Softball_18 on 07/31/2012
TRENTON, MISSOURI -- I go to this restaurant a lot with my family and we order. There is this one manager that is just lazy and rude to everyone to the workers and to my family one of my son wanted curly fries instead of regular fries, the manager led out a big noise and was OK. Then I had a boy in collage and he order but then realize he could free drink and fries he had told her and she got mad again. Then we tried to complain to the head boss there Lynda and she didn't do anything about it I know because I tell some people in town and they say that they had complain to her about the same manager and nothing was done so I hope you guys do something but poor everyone who is there when she is. Then we are eating our dinner and she comes while she is working and sits down she isn't on break because she watches the workers. Now I have told the head manager that she is lazy and is rude nothing was done so hopefully this will work watch her on the cameras all she does is yells and everyone and sits. You can definitely see the look on the workers faces that they do not like it. Thank you for your time I hope something is done about it.
     
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Posted by Susan on 2012-07-31:
Did you get the food you ordered and was it OK? Then Hardee's has delivered what you paid for. Although the manager in question doesn't appear to be a candidate for Employee of the Year, the fact that you think she is lazy and sits down when she isn't on break is honestly none of your business.
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Lemons
Posted by Dansr on 07/22/2012
I always have to ask for lemons, then wait while food gets cold. Other restaurants have them out, Krystal, Cap Ds, Back Yard Burgers. Of three Hardees in Murfreesboro, this one is the worst. I have asked the manager three times for them, and workers each time.
     
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Posted by DebtorBasher on 2012-07-22:
Can't you ask for the lemons when you place your order...that way, your food won't get cold while you wait for them later. What are the lemons for...iced tea or part of your meal?
Posted by spiderman2 on 2012-07-22:
I don't like when they have lemons sitting out. I don't want anyone walking by to touch something I am going to put in my drink.
Posted by FoDaddy19 on 2012-07-22:
It`s kinda rare for a fast food place to have lemons set out as a condiment. I wouldn't really expect it at a place like Hardee's.
Posted by Bill on 2012-07-23:
I never use the lemons when dining out. You don't know if they've been washed and you don't know how many hands have touched them.
At home I wash the skins before dropping a lemon or lime slice in my drink.
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Jalepeno Patty Melt
Posted by Terrycourser on 05/08/2012
Didn't look like it did on TV commercial, patty melt was not hot, cheese didn't melt, poor sandwich overall and will not buy it again!!!!!!!
     
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Posted by Anonymous on 2012-05-09:
Thank you for letting us know. Hopefully you let the manager on duty know these issues as well, and gave them a chance to make things right.
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Two strikes and no more
Posted by Furballs38-shoptilldrop on 04/23/2012
OMAHA, NEBRASKA -- I am from the West Coast and I like carl's Jr. six dollar burgers every now and then. I found Hardee's looks like Carl's Jr stars. we like their famous stars and breakfast burgers.

1. My husband went there to try their breakfast burgers, he likes CArl's ones. Nope, the particular outlet did not have anything like that and the menu was very poor. He did not like that so he left.

2. I was driving by another location and decided to check it out. So I waws the only one who ordered the featured combo on the Window. I got a drink cup and got a sweet tea. My daughter does not like Carl's Jr anyway. So we just sat at the table close to the counter. We waited for my food while those who ordered about the same time and later were getting their orders. my number was red number while others' were white numbers. When my daughter saw that she thought something was wrong. Well, I thought maybe a little wait would not hurt.
Then, I saw the man who just ordered abd sat there got his order, it was too much. I just walked to the counter and gave my drink and told them that I was leaving. My daughter asked for refund. The manager? came to find out what was wrong with us. No order for 10 minutes and everyone around me were gewtting their orders and they did not know where my order was. Then, the manager asked me to show my receipt which turned out be hanging behind the counter. I could not show since I never received.

At that time, the man brought his tray and told them that he had gotten a wrong order. He suspected that he had gotten my order. The manager asked me if that was my order. What can I say? I did not want another wait if they cannot straight up our orders. I just asked for refund. I am not take another chance.

Poor man! He ate some fries not knowing that he got my order. He demanded his order and told them that he wanted exactly the same as he saw on the picture up on the board.
He was told that they did not have fries ready. So the manager offered him a big burger to compensate. He demanded he wanted everything at the same time.

I waws very disappointed with this experience and never to Hardee's. Other poeple might like Hardee's better than Carl's Jr. But our hometown Carl's Jr is much better on service and food.
     
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Posted by Slimster on 2012-04-23:
You were right in your assumption that you were being passed over, also right in demanding a refund. Have you considered working there to straighten out the problems?
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Service of Food and Extreme Rudeness
Posted by Heartcards on 04/15/2012
CLAY, ALABAMA -- I just got home from visiting this Hardee's store, 1501469. We entered the store at 1:16 pm and at 1:30 still did not have our food. Numerous people were returning food and having to have orders corrected. We took a table and fixed our drinks. I first got a tea and it was sour. I then got a Coke that was nothing but carbonated water. I finally got a diet Coke that tasted ok.

I walked to the counter to tell someone that the drinks needed fixing and a lady with keys hanging from her waist bank was walking toward me. I thought she might have been a manager and started to tell her about the problem. Totally ignored me, she did. I went on to the counter and she told a young man to fix the tea. Another girl asked what I wanted and I told her. She said, well what do you want? I said I just wanted to alert you to the problem. She said she already knew there was a problem.

At 1:30 I went to the counter and asked where my food was. The guy who had taken my order turned and looked and said it ain't up here. I said I see that and the girl who was cooking exploded that she was doing all she could do. The orders were filled in the manner they were taken. I told her I ordered mine by mouth. Another lady washed her hands and went to help them. It was 1:45 before the food came.

We had ordered the Southwest patty melt combos and one was overloaded with the jalapenos and the second one had only one small slice. The grilled onions were almost omitted on both. You have an idea for a great sandwich but due to the rudeness and unconcern we will not visit this store again. We are by there 2-3 times a week. One man had to wait for over 20 minutes to get his order corrected and he kept having to tell them what the order was. Worst experience I ever had at a Hardees and won't experience it again.

We went through register 5 and he could have cared less that we were there. Seemed to be the general attitude of the whole staff.
     
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Posted by Alain on 2012-04-17:
Drop a line to http://www.hardees.com/contact to tell them about this. Fortunately, you're in the Birmingham area so there are a lot of fast food places you can go to instead of Hardees.
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TV AD
Posted by Norris2000us on 03/28/2012

The blonde, sexy girl is supposed to be advertising a hamburger, but the sexual implications are too much and I know people who turn the TV off when the commercial is on the television.
     
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Posted by FoDaddy19 on 2012-03-28:
I know it's awesome right. But seriously, kudos to you (and/or the people you know) for simply turning off the TV when you find something offensive. That or simply changing the channel is the right way to do it IMHO.
Posted by Kris10 on 2012-03-29:
I love that commercial! I think it was clever because they're advertising a spicy sandwich with some spice of another sort. You're perfectly able and have the freedom to not watch this commercial.
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Vulgar Sex in Your Ad in My Family's Face
Posted by Rdburggraf on 03/18/2012
When I watch family television, like March Madness with my wife and kids and grandkids, why do you subject us to vulgar, inappropriate and sex-filled ads to sell a sandwich. If this ad continues, I will NEVER purchase anything again from your restaurants. Let's wake up and clean up your act!
     
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Posted by Starlord on 2012-03-18:
Your TV set has two important controls, the on/off switch and the channel selector. I have seen teh director's cut of that commercial, which I understand is more risque than what airs on TV, and i see nothing wrong with it. Who are you to determine what I have the right to see, hear and read? that is ultimately whast you are trying to do, control what I have access to. If you don't want to see it, change the channel or turn it off, but don't try to force censorship on everybody else.
Posted by trmn8r on 2012-03-18:
I wish Kate Upton was in every commercial on tv, but not in such a suggestive role. I can understand why some may be offended by this commercial - I find some commercials offensive in other ways, and I usually turn the channel or ignore them.
Posted by tnchuck100 on 2012-03-18:
I'll bet the advertising agency that put together this ad is going to get a lifetime contract with Hardee's/Carl,s Jr.

If the complaints on this site are any indication of the ad's success this agency has it in the bag now.

This ad has done exactly what was intended. Attracted attention. And a LOT of it.

Starlord has said it best.
Posted by Anonymous on 2012-03-18:
I would think that Hardees has the right to make whatever commercial they choose. The fault, if any, lies within the FCC for allowing it to air, or moreover CBS, NBC, ABC, or whatever other channels choose to air them during their breaks from regularly scheduled programming.
Posted by JISCal2 on 2012-03-18:
The sandwich being advertised isn't bad. A little too messy but I love the spice and the heat from the jalapeños.
Posted by ok4now on 2012-03-19:
After be subjected to the unending, annoying and utterly stupid Geico commercials (Wheee!! Pig on a skateboard) I liked the Hardees commercial. I did not find it vulgar or inappropriate. It does get your attention and after seeing this I'll try one of their burgers.

Starlord said it best. You have an on/off switch and a channel tuner. If it offends you turn it off or change it. This is what I do when the Geico commercial comes on.
Posted by BigAl on 2012-03-19:
I cannot stand the Allstate "Mayhem" commercials. I just flip the channel until it is over. As far as the Hardees commercial and the OPs opinion of it being vulgar, inappropiate and sex filled I will assume the vulgar and inappropiate is because it is sex filled. I have watched this ad several times and as of yet I have not viewed any sex being shown. I have seen a current Old Spice commercial with a man showing far more skin than the Hardees commercial but I have not heard one complaint.
Posted by Venice09 on 2012-03-19:
Just because the commercial is getting attention doesn't mean it's good for business. If Hardees is a family restaurant, it could backfire.

When I watched television with my kids, I didn't want to worry about changing the channel when commercials came on. Ads like this should only air later in the evening.
Posted by madconsumer on 2012-03-19:
this commercial was not aimed at 'families', but to a different demographic.
Posted by Venice09 on 2012-03-19:
But it is being aired during times when family shows are on, hence all the complaints.
Posted by Anonymous on 2012-03-19:
While companies bid for airtime, its ultimately the networks that decide who gets which time slots. Blaming Hardees is like blaming Trojan for which aisle Walmart places them in.
Posted by jktshff1 on 2012-03-19:
+10 J4A, but the business still has to give it's ok to the spot.
Posted by Slimjim on 2012-03-19:
Actually it doesn't work that way for the most part. Stations have rates, and you buy spots where you want them as available for the price set by the station(s). If this was playing during the game, then it wasn't by chance.
Posted by Anonymous on 2012-03-19:
Slimjim> Yes, but the time slot isn't sold blindly. The commercial still has to be approved. Otherwise, someone could film a porno and run it at halftime.
Posted by CrazyRedHead on 2012-03-19:
Be happy it's not Spongebob eating that burger and rolling around.

All of my kids (7 through 21) have seen that commercial and they don't even pay it any attention anymore.
Posted by Slimjim on 2012-03-19:
True J4A, but stations only approve or disapprove ads as a whole, not with addendum as to when they will run them. In this particular ad's case, it's a big time marketing campaign by Hardees with plenty of $$$ being laid out. They didn't pay Kate to have a biz moment, just to be seen at 10 PM or later.
Posted by madconsumer on 2012-03-19:
+41310 J4A!!
Posted by traceylynn on 2012-03-20:
This commercial is only aired ( that I have seen) during adult programming like 2 1/2 men and 30 rock (which is not children oriented programing). It is NOT aired during kids shows. The March Madness games I have seen it on are only after children should be in bed ( 10pm and on) I have also seen it during the soaps. Point is the shows it is showed during are more vulgar then the commercial itself or it is on so late kids shouldn’t be up anyways to see it.
Posted by Venice09 on 2012-03-20:
Traceylynn, that's the point I've been trying to make all along. This commercial should only be aired during adult oriented shows and later in the evening. If kids are watching shows that are inappropriate for their age and the ad comes on, parents have more than the commercial to be concerned about.
Posted by trmn8r on 2012-03-20:
Off topic, but I see a reference to Geico commercials above. While Maxwell was very annoying in the car going "wheee!", I actually like him in the skateboard commercial. The way he acknowledges the man next to him with a simple head nod and then points out the "reduce speed" sign I find amusing. The "wheee!" is still annoying.

I like the "mayhem" commercials, especially when the guy poses as a distraught female. The State Farm commercials with the car up the side of the building is funny as well.

I go for humor - I would never buy a product of any of these commercials based on the commercial or "getting their name out there".
Posted by MRM on 2012-03-20:
This certainly wont be the last time you'll see these "annoying" commercials. They've got your attention, implanted in your mind, and you'll be talking about them in the bus, at work, at school, and everywhere else.

The bottom line, deal with it or change the channel.
Posted by Kim on 2013-08-07:
Totally inappropriate and I have stop eating at Hardees and never plan to again. As you can see, the lack of morals are going down the toilet with each new generation. If you had any morals at all you would be disgusted at this type of advertising. They are exploiting woman as objects to sell a product and it needs to stop. You can read the male comments and its obvious they have no values of respecting women and it's very sad.
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