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Hardee's Consumer Reviews - Page 4

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Management/shift leader
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

JONESBOROUGH, TENNESSEE -- Management and shift leader forbthe breakfast part of the day is very rude to customers and their employees.ive went from working 30 hours to maybe if I'm lucky 16, I guess this isbtheir way of trying to get someone to quit. Either way they are useless as tits on a boar hog!!!!!

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This Place Is Nasty and the Employees Don't Care What You Find in Your Food.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOWLING GREEN, KENTUCKY -- This place is nasty. I found foil still on my burger and it wasn't even the right order. No need to tell anyone because the employees find nothing wrong with the nasty way they make the food.

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Bad Food
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DIXON, ILLINOIS -- I was driving to the Quad Cities from Aurora at night. I pulled into Hardee's in Dixon, Illinois and ordered a chicken sandwich and small fries. The cashier told me it would be a short wait for my fries. The sandwich was cold, the bun burned, the chicken was overdone and cold. The fries were greasy and tasted of old grease. I had heartburn for 3 hours after eating the sandwich and a few fries. I will never go to that Hardee's again.

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I Purchased a Cheeseburger on Tuesday About 12:20 Pm and Got Very Sick!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SOUTH CHARLESTON, WEST VIRGINIA -- I believe the cheeseburger I ate food poison me. On yesterday I was very sick at my stomach and had some dizziness. I am feeling the same today. I may have to go to hospital if don't get any better.

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Commercials
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I will no longer eat at any Hardee's due to the content of their television commercials. They are in poor taste.

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Always Out of Items
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ATLANTA, GEORGIA -- They were always out of at least one item I wanted. The milkshake machine was never operating for an entire month. Two times they were out of coffee, diet Coke, and fries. Once they were out of chicken. Once they charged me $1 extra for white meat and gave me dark meat. The last time I went in they were out of hamburgers.

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Horrible Restaurant
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

They need to quit spending so much money on their ridiculous advertising with naked girls and spend more time and effort on service and quality food. The wait time is unacceptable only to receive food that is poor quality. Their commercials are disgusting. I refuse to even eat there with their demeaning advertising.

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Don't buy!
By -

PORTSMOUTH, VIRGINIA -- Hardee's apparently doesn't have any standard for the chicken tenders that they sell. Anything goes. You get 3 strips, yes, but it doesn't matter if they are 1/8, 1/4 inch, 1/2 inch or whatever, any size I guess goes. I have a picture to show how small one's I was sold.

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Two Strikes and No More
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

OMAHA, NEBRASKA -- I am from the West Coast and I like Carl's Jr. six dollar burgers every now and then. I found Hardee's looks like Carl's Jr stars. We like their famous stars and breakfast burgers. My husband went there to try their breakfast burgers, he likes Carl's ones. Nope, the particular outlet did not have anything like that and the menu was very poor. He did not like that so he left.

I was driving by another location and decided to check it out. So I was the only one who ordered the featured combo on the Window. I got a drink cup and got a sweet tea. My daughter does not like Carl's Jr anyway. So we just sat at the table close to the counter. We waited for my food while those who ordered about the same time and later were getting their orders. My number was red number while others' were white numbers. When my daughter saw that she thought something was wrong. Well, I thought maybe a little wait would not hurt.

Then, I saw the man who just ordered and sat there got his order, it was too much. I just walked to the counter and gave my drink and told them that I was leaving. My daughter asked for refund. The manager (?) came to find out what was wrong with us. No order for 10 minutes and everyone around me were getting their orders and they did not know where my order was.Then, the manager asked me to show my receipt which turned out be hanging behind the counter. I could not show since I never received.

At that time, the man brought his tray and told them that he had gotten a wrong order. He suspected that he had gotten my order. The manager asked me if that was my order. What can I say? I did not want another wait if they cannot straight up our orders. I just asked for refund. I am not take another chance.

Poor man! He ate some fries not knowing that he got my order. He demanded his order and told them that he wanted exactly the same as he saw on the picture up on the board. He was told that they did not have fries ready. So the manager offered him a big burger to compensate. He demanded he wanted everything at the same time. I was very disappointed with this experience and never to Hardee's. Other poeple might like Hardee's better than Carl's Jr. But our hometown Carl's Jr is much better on service and food.

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Service of Food and Extreme Rudeness
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLAY, ALABAMA -- I just got home from visiting this Hardee's store, 1501469. We entered the store at 1:16 pm and at 1:30 still did not have our food. Numerous people were returning food and having to have orders corrected. We took a table and fixed our drinks. I first got a tea and it was sour. I then got a Coke that was nothing but carbonated water. I finally got a diet Coke that tasted OK.

I walked to the counter to tell someone that the drinks needed fixing and a lady with keys hanging from her waist bank was walking toward me. I thought she might have been a manager and started to tell her about the problem. Totally ignored me, she did. I went on to the counter and she told a young man to fix the tea. Another girl asked what I wanted and I told her. She said, "Well what do you want?" I said, "I just wanted to alert you to the problem." She said she already knew there was a problem.

At 1:30 I went to the counter and asked where my food was. The guy who had taken my order turned and looked and said, "It ain't up here." I said, "I see that." and the girl who was cooking exploded that she was doing all she could do. The orders were filled in the manner they were taken. I told her I ordered mine by mouth. Another lady washed her hands and went to help them. It was 1:45 before the food came.

We had ordered the Southwest patty melt combos and one was overloaded with the jalapenos and the second one had only one small slice. The grilled onions were almost omitted on both. You have an idea for a great sandwich but due to the rudeness and unconcern we will not visit this store again. We are by there 2-3 times a week. One man had to wait for over 20 minutes to get his order corrected and he kept having to tell them what the order was. Worst experience I ever had at a Hardees and won't experience it again. We went through register 5 and he could have cared less that we were there. Seemed to be the general attitude of the whole staff.

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Hardee's Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 54 ratings and
80 reviews & complaints.
Contact Information:
Hardee's
100 North Broadway, Suite 1200
St. Louis, MO 63102
877-799-7827 (ph)
www.hardees.com
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