COLUMBIA, SOUTH CAROLINA -- I was recently at a Hardee's on Piney Grove Rd., Columbia, SC trying to order a turkey burger. When I placed my order I had to wait 10 minutes. Then I was told that they could not fix me one because the meat was frozen. Also I was told that so few people ordered them that they did not unfreeze the meat. If they are not going to serve a turkey burger, it should not be on the menu. Also, it should not be one of the very, very large pictures on your website.Add reply
I am absolutely disgusted once again with Hardees newest commercial. I tried to go onto their site and they no longer will let you even file a complaint regarding their advertising. As a Christian, I find it very sad that this is what you see when you turn on your TV. My little nephew asked his family to turn their eyes because he even knew it wasn't right. I will not sit back and not speak up about this. 5 Replies - Latest reply on 02/14/2013Add reply
TULLAHOMA, TENNESSEE -- This was a take out order where I stood standing near the order counter. The shake was handed to me in a cup... no mention of the rest of the order. Another customer was also waiting. After a while I noticed a bag sitting on the counter. Didn't know if it was mine or the other person's. Had to ask. No effort was made to tell me the order was ready.
2 Replies - Latest reply on 10/29/2012Add reply
On top of that the order was taken requesting no Mayo, Pickles or Mustard. When inspected at home it had all this sickening mess with the sandwich sliding apart.
I resent being treated like herd animals and fed a sloppy mess. This was a totally unsatisfactory experience and one that I will not repeat.
I ordered 1 sausage, egg and cheese biscuit, 1 biscuit and gravy and 1 sausage biscuit to go. I got everything but the sausage, egg and cheese biscuit, but I paid for it! I would like a coupon to compensate me for my trouble. Patricia Spicer 3111 Johnson Ar 72112......thank you
1 Replies - Latest reply on 10/13/2012Add reply
The advertising showing two girls in very skanty clothes feeding each other is very obnoxious and certainly not in good taste. 1 Replies - Latest reply on 10/01/2012Add reply
No wonder our children these days are so messed up. Trashy women on HARDEES COMMERCIALS MAKES ME SICK !!!! 5 Replies - Latest reply on 09/14/2012Add reply
The Hardees commercial that is aired on nick cartoon channel is DISGUSTING !!!! My children watch cartoons and are very impressionable and its outrageous! The two women barely have any clothes on and act as if they are going to kiss all because of your food!
3 Replies - Latest reply on 09/04/2012Add reply
I am appalled that you are ok with children watching this. I am no longer eating at your restaurant and will tell everyone who will listen to do the same until this commercial is removed!
GREENSBORO, NORTH CAROLINA -- I visited your place 8/11/2012 as all 6 of us do every sat am. We have been doing this for the last year to 18 months. Two of the party are handicapped. We need clean bathrooms. These were not clean. It was reported to the manager and Shdicpe seamed to ignore the problem. As we tried to use them later and nothing had been done to clean them. There was human waste on the seat and floor in one of the stalls. We use this store because it is very convenient and handicap accessible. 3 Replies - Latest reply on 07/15/2013Add reply
JACKSON, ALABAMA -- The main signage on building has been out this week. I mentioned to manager and said the sign cuts off early before closing. tonight it was off at 745pm. It is dark with decor on south side. Several people have mentioned looks like closed.
Doesn't seem like night crew really wants much business. Tea was taken out of lobby before 800pm.
Good service and good product if public knows you are open.
TRENTON, MISSOURI -- I go to this restaurant a lot with my family and we order. There is this one manager that is just lazy and rude to everyone to the workers and to my family one of my son wanted curly fries instead of regular fries, the manager led out a big noise and was OK. Then I had a boy in collage and he order but then realize he could free drink and fries he had told her and she got mad again. Then we tried to complain to the head boss there Lynda and she didn't do anything about it I know because I tell some people in town and they say that they had complain to her about the same manager and nothing was done so I hope you guys do something but poor everyone who is there when she is. Then we are eating our dinner and she comes while she is working and sits down she isn't on break because she watches the workers. Now I have told the head manager that she is lazy and is rude nothing was done so hopefully this will work watch her on the cameras all she does is yells and everyone and sits. You can definitely see the look on the workers faces that they do not like it. Thank you for your time I hope something is done about it.1 Replies - Latest reply on 07/31/2012Add reply
I always have to ask for lemons, then wait while food gets cold. Other restaurants have them out, Krystal, Cap Ds, Back Yard Burgers. Of three Hardees in Murfreesboro, this one is the worst. I have asked the manager three times for them, and workers each time. 4 Replies - Latest reply on 07/23/2012Add reply
Didn't look like it did on TV commercial, patty melt was not hot, cheese didn't melt, poor sandwich overall and will not buy it again!!!!!!! 1 Replies - Latest reply on 05/09/2012Add reply
2 Replies - Latest reply on 03/29/2012Add reply
The blonde, sexy girl is supposed to be advertising a hamburger, but the sexual implications are too much and I know people who turn the TV off when the commercial is on the television.
When I watch family television, like March Madness with my wife and kids and grandkids, why do you subject us to vulgar, inappropriate and sex-filled ads to sell a sandwich. If this ad continues, I will NEVER purchase anything again from your restaurants. Let's wake up and clean up your act! 22 Replies - Latest reply on 08/07/2013Add reply
This new commercial is completely inappropriate for TV. What happened to peoples morals? I mean, It's a fast food commercial! Not a porn/ soft sex video! Not just adults watch TV. The 3 year old I babysit saw it & she asked "what is she doing?" I mean come ob now really?? Now I bet this commercial HASNT MADE THEM ANYMORE MONEY! Have some respect! This isn't proper. 30 Replies - Latest reply on 09/02/2013Add reply
Terrible commercial. Never Thought I Would See the Day. Times we are living in. I will not be eating at Hardees any longer. 4 Replies - Latest reply on 03/08/2012Add reply
This commercial should not be shown during family hours on TV. It is not appropriate for kids. I am shocked that Hardees would even think about showing it on TV. 11 Replies - Latest reply on 02/28/2012Add reply
I have had to wait every time I've went to this Hardee's. The last two times I ordered exactly the same items. One was $5.26 and the other was $5.89. But the wait was the worst, I was the only customer at the window and the parking lot had five cars at the most, both times. No apologies for the delay were offered either. 2 Replies - Latest reply on 02/27/2012Add reply
NORFOLK, VIRGINIA -- I have been a patron of Hardees restaurants for over 25 years. I have never had to call out for someone to take my order. Everyone had their backs to the customers. After receiving part of my order I had to return to the counter only to have to wait again for someone to turn around and notice me so that I could get my coffee cup; to which the cashier says, "I gave you one". Made my coffee at the dirtiest and most unsafe beverage bar that I'd ever seen. Returned to my food to find that I had no utensils to eat with. Returned to counter and was eventually noticed and given utensils; to which the cashier tells out, "I thought I gave you some". Now I go back to my food and discover what appears to be only part of an egg. Again, return to counter to see if this something new with the breakfast platter. The cashier tries to convince me this normal. Keep in mind I have eaten here and many others for quite a while. I said nothing. I went back to my cold food and wrote this. I'm leaving now, never to return to THIS ONE ever again! Watching my step!5 Replies - Latest reply on 05/09/2012Add reply