I received my bank statement to find a $59 charge to Heart Guardian. I had no idea who they were. I wrote them an email and they told me that I had been on a 14 day trial which turned into a full charge. I told them I did not want it and they said "too bad, it has been too late." I did order a product from I guess it is one of their groups. I never received the email they said they sent to me nor the phone call they claim to have made.
I informed them I am going to the Better Business Bureau. I would not buy anything from any of their companies. They are not a company that will work with you or listen to your complaints. I feel that this was done without my knowledge, They are not an upstanding company in my book.
I ordered Cholesterblock from this company. When I received the product with the cholesterol test kit, the kit didn't work. I contacted them and they told me they would send another kit. I waited to start the product so that I would have before and after test results (required for money back guarantee). Well, to make a long story short, I never got a replacement test kit, kept getting product and couldn't get them back on the phone to cancel.
When I finally did talk to them they said they were sorry but it was too late to return the product and I could have store credit for other products (I never found information on any other products). I finally contacted my credit card company and cancelled my credit card and opened a new account to stop the charges from this unethical company.
PITTSBURG, TEXAS -- Originally came into contact through NewsMax. There was a lot of info, too much, and I got out of it that a free month of CholesterBlock was available. Second Opinion was mentioned, a monthly letter I respect, have subscribed to for a couple of years. The C-Block was to be sent free, and then if one wanted to continue they would be to my Visa card. I gave them my Visa # never suspecting I was at the beginning of a scam. The next step in the scam is when the Bank of America calls and says my Visa has been charged $1 five times, and wants to know if this is legitimate. I though this couldn't be too serious. I suppose HG is testing my Visa for validity.
This is the setup to give HeartGuardian legitimacy. The first month was supposed to be free. Thinking about this development, I called my VISA provider, and told them I wanted no charges to my account from HG. I was passed to ** (B of A). This man defended HG with heart and soul over 15 minutes. He talked in circles trying to discredit me. I was so disgusted with this man I told him to close my Visa account. This took most of time of our conversation. He was somewhat disrespectful knowing that it was a MOAA card. I had to insist several times that the account be closed. To make a long story short this was an unpleasant experience.
HYDE PARK, NEW YORK -- I ordered a one month supply of Cholesterblock to try it. I had blood work done at my physician's office after receiving the supplement. My cholesterol was 190 and my LDL was 100. I took the product for more than a month because I didn't cancel in time to stop the next delivery. I had my blood work checked in my physician's office again after 6 weeks and my cholesterol went from 190 to 240 and my LDL went from 100 to 150. I contacted Heart Guardian and was instructed to send the finished bottle of Cholesterblock back for a $30 rebate.
Four days later I received an e-mail that I did not qualify for a refund but I could have a credit for $30 worth of any other product that they sell. In the meantime I received yet another delivery of Cholesterblock. I sent it back unopened with "return to sender" on the package. I instructed Heart Guardian to credit my charge card. I have not heard another word from them. Bottom line - do not buy their products!!!
EPHRAIM, UTAH -- I bought this product, used it, and my cholesterol went from 254 to 159. 95 Units down in three months! It worked wonderfully! I have not been charged more money than what I paid. And I am really happy with the results. No side effects. At times I did not take the pills accordingly to the recommendations, but still worked! I wanted to let you know my experience, since I read that some people had a bad experience with this company. As for myself, I am really happy to have found this company and its cholesterol block product. No problems, no hassles, no complaints. Just happy for my results.
MIAMI, FLORIDA -- I purchased a bottle of the cholesterol blocker which I received and paid for with my credit card, no problem. The problem is that my credit has been billed again for another bottle I did not order because apparently when you first order they put you in a reorder auto ship program. You have to call your credit card after the charges post to your statement and dispute the charges so that proper credit will be given and the credit card company will notify them you no longer want to purchase their product. Heart Guardian as a company uses marketing and sales methods that are not very ethical. STAY AWAY FROM THIS COMPANY.
AUSTIAN, TEXAS -- I have never ordered anything from this company but I have a charge from them on my account for 49.99. I tried to call them on the only phone number I could find but get only get a busy signal. I sent an email to them requesting a refund but I haven't heard from them. Does anyone have any other contact info on this company?
TEMPLE -- I read the fine print, and assumed it would be possible to contact them. No Joy! They did not send the promised tester with the first bottle, and it led to discovering there is no way to contact these folks after you have signed up. Beware of this "limited offer" (The date changes each day) scam.
PROVO, UTAH -- A few days after I erased unsolicited phone calls from this company, I received a package. It contained a cholesterol test kit and some pills. I have no idea where the office (in Provo UT) got my name, address and telephone number. Terms $29.95 "pre-paid by check" was written on the statement. I have never paid anything or requested anything. I called the office and they said to return the package because it was a "fraudulent order". They condemned themselves!
I ordered the first supply of Heart Guardian, and was billed accordingly. A few weeks later, I find my debit card charged again. When I contacted the company I was told it was for an ebook to be downloaded -- but they refunded that, since I HAD NOT ordered the ebook. Additionally, I had an allergic reaction to the herbal compound, itched like crazy, and told the representative that information. A month later, I get another package with the item inside. I don't open it. When I look at my bank account, I see that I've been charged again. I was angry, contacted the company, said I would send the package back, unopened and wanted a refund.
Guess what? According to their customer service this is how they operate: "When ordering a single bottle you enroll in the Autoship program. While in this program you will receive a bottle of product each month for the amount of 34.90. The autoship program can be cancel anytime. Simply contact our customer service office at ** Toll Free or simply send us the request via e-mail." Huh? Yeah, just CANCEL that sneaky little autoship program. Steer clear of this company!