RANCHO DOMINGUEZ, CALIFORNIA -- The TV and Internet ad do not specify that a 3rd set of hooks will be sent with your initial order and that you will be charged an additional $5.98 shipping charge even though the additional hooks are packaged with your initial order. Also, the ad specifies that you can receive a lifetime supply of Hercules Hooks "whenever you need them". It DOES NOT say you will automatically receive them every 60 days and be billed another $5.98 shipping charge. I was conned out of $11.96 in shipping charges before I found out what they were doing. Upon reporting Hercules Hook to the Better Business Bureau, I found out they have and "F" rating, defined as: "We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."