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LIVE WORMS in my chocolate bar!!
Posted by Kimber915 on 02/16/2007
SOUTH, FLORIDA -- I recently purchased a CADBURY FRUIT & NUT CHOCOLATE BAR and was watching TV and eating it when something seemed unusual... I put my glasses on and was horrified to see LIVE WORMS in my partially eaten Candy Bar! (spent the rest of the evening heaving every time I thought about it, and thoroughly inspect everything before I reluctantly eat now).

For those who may not believe this, I do have photos. I took the candy bar and receipt to CVS where it was only purchased the prior day, they apologized and offered a $10 gift certificate. I refused as I merely wanted them to ensure this didn't happen again.

I wrote Cadbury in Europe who told me to contact HERSHEYS in the U.S., I felt like they were brushing it under the rug and tried to pacify me by sending a letter and a check for $50 (haven't cashed it).

They also tried to comfort me by stating they checked with the medical community and that the worms would die in the digestive process. I have the remainder of the candy bar WORMS INCLUDED in my freezer (proof) and have contacted the local newspaper ... I've checked with other local stores that carry the product, they claimed that no Hersheys reps. have contacted them warning them or requesting they check their products for contamination.

PS: For those of you who ask why legal action wasn't taken... it's because they say they cannot prove any physical damage was done and will not pursue the issue.


I'm writing this letter because I feel like the entire situation was minimized by all parties involved.

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Posted by Fartman on 2007-02-17:

Didn't you post this same complaint about worms in your candy bar a couple of weeks ago?

If so, why have you reposted it again?

If not, then you aren't the only person who has purchased a candy bar with worms in it!!!
Posted by Skye on 2007-02-17:
Here is another complaint regarding the same issue. YUCK :P

Same type of complaint, different part of the country.

Posted by dealco on 2007-02-17:
Live worms? Chocolate mixture is made at a very high temperature, therefore causing death to any living thing "swimming" in it. If it was alive, it must have come from your own home. If it was dead, then your story would have more credibility.
Posted by Kimber915 on 2007-02-17:
I was searching to see if anyone else has found LIVE worms in their Chocolate.... sure enough, check out this link and you can see the worms live and in action... http://www.ifilm.com/video/2695129
Posted by Kimber915 on 2007-02-17:
FARTMAN: This is my first post on this site, I found the site this evening when doing a google to see if anyone else had this disgusting experience.

Because of Hersheys lack of concern (IMO), I was not surprised to see how many incidences there were.

DEALCO: If you read my post correctly you would have noticed the incident happened within a day of purchase (receipt retained).... I do not have superworms in my home that infest candybars overnight.
Posted by Anonymous on 2007-02-17:
I read something similar to this before. The pictures were fuzzy; use your imagination; nothing solid. So at best, why not take this up with the health department and aire it on the news? So You were victumized, you gonna wait around for someone like me to be victumized too just so I'll be here to confirm your story? Thanks alot!
Posted by ~o/~ on 2007-02-17:
Yeeeck, this meat in my sandwich smells terrible, smell this meat Kid7, see if it smells terrible to you?.
Posted by Shakra on 2007-02-17:
Again, it isn't the chocolate, but the nuts that get worms in them. It happens after a chocolate bar is past its sell by date. We used to have this problem when I was working at a cinema.
Posted by DebtorBasher on 2007-02-17:
I do believe you, it's not the first time it's happened. I would suggest you post the picture on your blog it will help people remember before they buy and because a picture is worth a thousand words and it's very easy to post the pic on your blog.
Posted by Skye on 2007-02-17:
Please post the picture here, as DB suggests. I remember when I was a little girl, my grandmother was cracking open walnuts, and there was a live worm in it. But still, to have one in your candy bar is a big turnoff.
Posted by Ponie on 2007-02-17:
'...the entire situation was minimized by all parties involved...' But it wouldn't have been 'minimized' had a few more zeroes been tacked on to the certificate issued by CVS and the check from Cadbury, right?
Posted by Anonymous on 2007-02-18:
That's nothing, someone went to this restaurant they ordered a burger. They took one bite, and a small mouse came out of the burger scared because I think they bit it's tail. This did not happen until they were taking a second bite and the rat touched her lips before scurrying off. The customer thought that she noticed something crunchy in her sandwich, but did because this was her first time at the restaurant so she thought it was supposed to be crunchy. She opened up the sandwich and she found a half eaten rat.(she had not eaten the rat but the mice like to eat other mice). In the sandwich she could see it's the rat's eyes had been eaten out of the face and they ate down to the rat's intestine. There was rat droppings on the bun when she opened it up. When she saw this she threw up and saw rat droppings and mice fur in her barf.
Posted by DORCAS on 2007-02-18:
You should take the $10.00 from CVS and the $50.00 from Hershey's and go by some good See's candy.
I won't ever eat figs anymore because I had bought a plactic/sealed tub of them to make a dessert. When I opened the container the lid was full of moths. Dead and alive. BLECH! I still get grossed out just seeing figs.
Posted by Anonymous on 2007-02-18:
Thank's ghostbuster, you just made me lose my appetite. *Goes to washroom and throws up after reading ghostbuster's post.
Posted by Shakra on 2007-02-18:
Been telling scary stories around the campfire, ghostbuster? Or are you just scanning the urban legends sites?

Posted by Anonymous on 2007-02-18:

In the first place, Your story is so friggin rediculous! Giving the readers here every detail is so immature. Did it give you a rush to say those gross things? I bet you play with fire crackers!
Posted by Noneill on 2007-02-18:
I am having lots of doubt here. Live worms and the wrapper was not noticable compromised? As someone stated the worms could not have arrived through the process of production. They could not survive the heat/time etc. so they had to arrive after production. How did they get into the wrapper?

And we are still waiting for the picture to show up.
Posted by Kimber915 on 2007-02-18:
Pardon my computer illiteracy but I'm new to this site and don't know how to post photos on here but would be happy to email it to you.
For those who are doubtful and feel I have not properly informed people, that couldn't be farther from the truth as I not only have taken the time to contact all companies involved but also reported it to the FDA, USDA and a couple of other agencies... and went as far as subjecting myself to your ridicule by posting the information on here.

If you would like to see what it looked like, PLEASE CHECK OUT THIS LINK/VIDEO that I found:

This is exactly what it looked like... but worse! (the video is shot by a producer who unfortunately had the same disgusting experience but is 100% better with a camera.. happened to be the same candy bar, purchased at the same chain of stores at a different time and location)

Best wishes to all and "CAVEAT EMPTOR"

(PS: Hersheys stated that the worms would have been killed in the heat of the manufacturing process but must have obtained them in the distribution process/possibly having been stored near pet food etc. Since this has occurred at more than one CVS location then maybe they are responsible, I have no idea.. nor do I know how they managed to get within the wrapped foil).

Posted by Anonymous on 2007-02-18:
kid 7 - Did it make you sick also. :D
Posted by Kimber915 on 2007-02-18:
Yes Ghostbuster, it most definitely did... I'm sure right now it's more psychologically rather than physically.
Even though Hersheys stated in their letter that the worms cannot survive in the digestive system, It's a fact that there are worms and parasite infestations in peoples bodies as documented by the medical community.
Needless to say, I am thoroughly and suspiciously inspecting anything I eat now and have had some rather disturbing dreams since. (lol.. not a "Fear Factor" type of gal by any means)

I've been trying to post the photo as a GIF and JPG but it keeps refusing it.
Posted by JessWags on 2007-02-24:
This just happened to me last night!!!! I'm from NY and I am sooo grossed out and upset by this, please tell me if you get anywhere . I am calling the Food and Drug administration on monday. My little friends are in the freezer too! Everyone is saying its when chocolate is old but there is no "sell by" date on the Cadbury wrapper. How is the consumer supposed to know if its old? The chocolate looked fine, it was not white like when chocolate is old. I believe it is from improper storage not that it was old.
Posted by JessWags on 2007-02-24:
To Noneill: Comment dated from 2/18
As far as your doubts are concerned, I too have pictures of the worms. The wrapper was not compromised, I still have that too! The top of the candy bar was not damaged at all, it was the underneath so it was not noticable when I ate some. Only when I went ot break another piece off, and got to the part where the worms were did I feel the crumpled chocolate with my fingers on the underneath, then upon a closer look, did I see it was freakin moving! I'd be glad to send it to you and you can taste a bit yourself. Why would anyone make this up? I'm a little past the "let's gross people out" stage in my life and I'm sure Kimer915 is as well. I have no idea how they got there, again the paper wasn't damaged. The worms are small like an inch worm if you remember them, but white not green. I'm going to try to post a pic from my Photobucket account. Hopefully that works. See below:


Posted by JessWags on 2007-02-24:
That didn't work. Anyone know how to post pics here?
Posted by Sparticus on 2007-02-24:
JessWags - Post the picture to your blog. Click on your userid and create a blog post. You can add a picture there!
Posted by Anonymous on 2007-03-02:
Noneil - Don't doubt JessWags, it lowers her already low self-esteem.
Posted by Anonymous on 2007-06-20:
I was wondering about this complaint quite reciently. It seems that JessWags and the other's complaining about worms have all disappeared at the same time. Weird.
Posted by SassCat76 on 2008-12-04:
I also found worms in the same type of candy bar. It is beyond disgusting. The store manager told me that worms are most often found in Cadbury Fruit & Nut bars and those Ferrere Roche (however you spell it). It was not the store's fault, or at least, the chocolate had not expired. India had a massive problem with worms in Cadbury chocolate. If you had this problem, please contact me to discuss legal action.
Posted by RL on 2013-12-26:
i saw worms in my see's candy box all wrapped up as well, it was alive and wiggling... must be indian moth or larvae that hatched after chocolate has expired...
Posted by grossedoutgalca on 2014-01-07:
All you doubters just better beware because this is TRUE. I BOUGHT 3 of the giant sized Hershey candy bars at CVS and two of them contained live worms. I did not notice them until I had eaten half the candy bar. I gathered up the other two from my family members and checked them they were in the SYMPHONY candy bars but not the Hershey w/almonds. I took them all back to the store in a zip lock bag and the manager offered us a dinner anywhere we wanted to go he said. EWWWWW like I could eat dinner. I notified Hershey and they e-mailed me back stating how sorry they were and a few days later I got free coupons in the mail for more chocolate. They do not give a DAMN if somebody eats worms in their chocolate.
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Charging the same price for less product
Posted by Tnchuck100 on 01/05/2012
Have seen ads on TV advertising Hershey's new Air Delight chocolate kisses. Bear in mind the ONLY difference is air is blown into the chocolate resulting in hundreds of air bubbles.

Being my usual cynical self I had to look at the economics. I went to Walmart and found the regular Hersey's kisses and the Air Delight version.

Both packages were $3.28. The regular was 12 ounces. The Air Delight was 9 ounces. These people are great at figuring out ways to get more money and giving the customer less.
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Posted by Anonymous on 2012-01-05:
Air is expensive!!
Posted by madconsumer on 2012-01-05:
this is smart retailing on hershey's side.
Posted by Churro on 2012-01-05:
Chuck, you are indeed a savvy consumer. Awesome observation.
Posted by Slimjim on 2012-01-05:
From a marketing standpoint, it probably does more harm than good to price this version lower, hence raising questions why it is and then the whole perceived value thing takes over.
It's one heck of a brilliant idea and whoever thought of it should get a promotion.
Posted by Cwazychicken on 2012-01-05:
I didnt get the kisses of this product but tried the chocolate bar for about .69 cents per bar (cheap i would say considering gas stations ask about a dollar for a candy bar now a days....these candy bars are really good. I love the fluffy texture and it satisfied my craving more than the normal hersheys bar did...i didnt eat nearly as much and it left my stomach wanting no more chocolate lol. Now i doubt i would buy the kisses of this brand, as i rarely buy bags of kisses for 3 dollars when i can get a cheap candy bar to satisfy my craving. Plus when i used to buy hershey kisses, i would eat a whole bag. LOL.

But if the kisses taste just like the candy bar, then i would assume you wouldn't need to eat as many to fill your chocolate craving up...because these air chocolates, if you eat enough of them, can give you a stomach ache.
Posted by Old Timer on 2012-01-05:
One of our local markets still packs their store brand ice cream and frozen yogurt in 1/2 gallon containers. You can really see the difference when they are sitting next to the downsized containers from the big brand names. And of course the store brand is just as good if not better than the brand names, for less money.

You can get two for $5 when they are on sale. One downsized brand name in a smaller container run $5 each. Just the way things are now. Charge more and give less.
Posted by Churro on 2012-01-05:
Kind of like Target's motto, "Pay more, expect less"
Posted by Anonymous on 2012-01-05:
(BA) churro, I hardly ever save money shopping at Target anymore, everything is overpriced there.
Posted by clutzycook on 2012-01-05:
Back in the old days, Hershey's would vary the size of their chocolate bars based on the price of cocoa. When it was cheap, the bars were big. When the prices were high, the bars were smaller. But the bars were always the same price regardless of size ( I'm not sure of the exact price, but I think it was somewhere in the vicinity of 15-25 cents).
Posted by Starlord on 2012-01-05:
Almost everything is in smaller packages for the same, if not more, money. We went to a Grocery Outlet and the ice cream we were getting 5 quarts for $4.99 is now one gallon for the same price. A very common practice. BTW, the new Cherry Cordial Kisses are fantastic!
Posted by Venice09 on 2012-01-05:
Chuck, that's exactly what I thought when I saw this product advertised on television!.. What a great way to make money by giving the customer less. Brilliant!
Posted by Molly76 on 2012-01-06:
Whipped chocolate? Isn't that what cans of chocolate frosting are for? Now, where's the spoon?

Ummm, maybe just one more bite!!
Posted by Anonymous on 2012-01-07:
Perhaps the cost of infusing air into the chocolate is a slightly more expensive method of producing that product, as opposed to the traditional kisses? It's not as though the kisses are a different flavor, swirl, and such. But they are actually made with a different process involved, and thus are probably going to be priced higher. The product comparison is apples to oranges from my point of view. It's two totally separate products...not just two separate flavors. I see no problem with justifying their price. JMHO
Posted by Anonymous on 2012-01-07:
Then again...I'm no chocolatier, and maybe there is no difference in the cost of making the product? Nice review and observation though.
Posted by chrissiann on 2012-01-25:
I agree. When I saw that commercial, my fiance and I both said that they are just trying to include less product in their packages! I cannot imagine how a few air bubbles will make it taste better.
Posted by JaeFae on 2012-01-26:
I'm not sure people are getting the jist of writer's comments. It's not the 'quality' of the product he's discussing, but the 'quantity.' It's just not Hersey's that's packaging everything smaller and charging the same [$3.98 for 9oz vs $3.98 for 12oz], it's EVERYTHING being produced. Candy, toothpaste, medicines, cereal, baked goods, and on and on. Oh it's a great marketing tool all right, it's just that like my pocketbook...is the same,but the $$$ is smaller. So, NO, I do not think this is a great idea and the only person it is good for is the CEO who gets to buy more little goodies for his spoiled self...I bet his employee's didn't see any raise again this year.
Posted by Lala on 2012-03-08:
They have also started selling 6 "no fun" size candy bars for $1.29 at walmart when an 8 pack used to be $1.00. Luckily, I don't eat chocolate a lot but this truly is sneaky and greedy because most people buy these packs when either they can't really afford a lot of candy or when they are needing it for parties, gifts, etc. and are buying a lot. I'm sure they weren't going under because they were giving two more fun size candy bars in their packs.
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Worm in a Hershey chocolate miniature
Posted by Sjferret on 09/14/2009
My wife is a chocoholic and insists on Hershey produces until.........After tearing off the aluminum wropper she saw a worm or rather 1/2 a worm as the other half was drilling into the chocolate. Needless to say that was the last Hershey product she will ever buy but what confuses me is how does a worm get into the chocolate before it is wrapped in foil? Like what kind of quality control is employed? Where are all the snazzy cameras and computers that are supposed to eliminate contaminates from food?

I mean this was a tan worm about 3/32" in diameter and 5/8" long. When Hershey became aware of the worm problem they offered to send $25.00 to offset my concern! $25.00? Give me a break!
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Posted by saj80 on 2009-09-14:
Another compromise when Hershey decided to send the majority of their production facilities to Mexico, where quality control is substandard.
Posted by skelly39 on 2009-09-14:
Did she eat it? No. Things happen. Yes, it is totally disgusting and would probably put me off my chocolate for awhile, but give me a break. You are not entitled to hundreds, thousands or millions of dollars. You are entitled to your purchase price, and it sounds like they are paying 10x that. Take it and move on.
Posted by Skye on 2009-09-14:
It happens. Worms do end up not being processed enough, and end up alive, in our foods. I know its gross, but thats just the way it is. There is always amounts of insects and other "things" that get processed into our foods. The government actually has a certain acceptable percentage.

I thought it was nice they offered $25.00. Your wife didn't become ill, just disgusted.

Posted by Anonymous on 2009-09-14:
25 bucks is generous IMO.
Posted by Anonymous on 2009-09-14:
Considering you didn't pay $25 bucks for the package and she didn't actually eat the worm filled chocolate... that's quite generous.
Posted by Eloise on 2009-09-14:
I wonder how much money the OP thought was fair compensation for his wife's suffering?
Posted by andbran on 2009-09-14:
since its a 1 in a million chance that will ever happen again i would have taken the 25 dollars. i also love hersheys and have yet to get a "prize"
Posted by Skye on 2009-09-14:
I also love Hershey's, especially almond Cadbury bars.
Posted by Skye on 2009-09-14:
Maybe the OP, expected a big pay day, and feels $25.00 is very cheap.
Posted by Anonymous on 2009-09-14:
Mmmmm... I want a hershey bar now, darn it.
Posted by Anonymous on 2009-09-14:
There is bug content in all of our foods. Don't Google cereal and bug content' unless you feel the need to barf a little-the FDA allows a certain percentage of bugs in food. That would have made me totally sick to see a worm in my food-a fly probably landed and laid an egg or something. *shudder*
Posted by Anonymous on 2009-09-14:
After experiencing "dorm" food, nothing phases me when it comes to bugs and food.
Posted by Anonymous on 2009-09-14:
$25.00 was fair, did you want a million dollars?
Posted by Anonymous on 2009-09-14:
For all you know, it's the worms in the chocolate that your wife loves so much. It's a shame she had to actually see one....
Posted by Anonymous on 2009-09-14:
I love the three Hershey ads nested in the OP comment.... Google's Gonna Git Ya!
Posted by Anonymous on 2009-09-14:
I love the three Hershey ads nested in the OP comment.... Google's Gonna Git Ya!
Posted by Anonymous on 2009-09-14:
Mundo, while you make a valid point about the guy's wife having a thing for extra protein in her "Kisses" it's not about her, it is about the _________!
Posted by Anonymous on 2009-09-14:
That's right, zz! (It took me a moment to fill in the blank. When you mentioned protein, I started thinking about various ways she could have swallowed it.)
Posted by CrazyRedHead on 2009-09-15:
You got some protein with your chocolate. Protein does the body good.
Posted by Sraah1979 on 2009-11-20:
This happened to me too!! I purchased a Hershey's Symphony at a Walgreens last night. I went home, and opened it an hour later, ate a bite - and at least 50 bugs came crawling out! My fiance took a closer look at the bar and there were also worms in the product. We checked the expiration and sure enough, it expired in August 2009. Although, I don't understand how there could be so many bugs and worms after just three months of expiration.

I called Hershey and they said that infestation occurs when the prodcuts are not stored properly. First they offered me a replacement candy bar and 2 coupons for 2 more f4ree candy brs. I declined. So then they said they were authorized to offer me $25, and I should be receiving that check in the mail within the next 7-10 days.

Being a lawyer myself (and a personal injury lawyer at that), I assume that the check will come with a letter that says something along the lines of "by cashing this check, you are releaseing Hershey from all liability relating to the product" or something like that.

I agree with the other commnetators - $25 is probably reasonable compensation. I actually ate some of the candy, and the bugs, which was expecially disgusting being that I am a 22 year vegetarian. But, other than the initial throw up, I did not require any medical care and I'm not traumatized. Lawsuits over such small things would cost more than most people wioll ever recover, unless of course you become incredibly ill.

Let's take our $25 and move on
Posted by Anonymous on 2009-11-20:
that's odd. I also bought a hershey's symphony at a walgreens last night and at least 85 bugs came crawling out. mine had worms too and the expiration was sept 2009.
Posted by Anonymous on 2009-11-20:
King: Pictures?
Posted by JR in Orlando on 2009-11-20:
Was there any extra cost for the additional protein? For most people,(who need to lose weight) finding a bug in chocolate could be said to be "God doing for use what we could not do for ourselves." That bug saved you from lots of extra calories.
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Inappropriate TV visual in commercial for M&M's
Posted by DianeL621 on 05/06/2013
PENNSYLVANIA -- My complaint concerns the visual image of the Hershey M&M trying to prevent itself from being placed into an oven! I find the visual image to be quite disturbing. The background music/audio is saying something about all for love...and then you see the Hershey M&M yelling and holding on so as not to be placed into an oven.

If you Google "child placed into oven" or "woman places child in oven"...you will find that some children have suffered and some have died as a result. I was first made aware of such a sad story back in 1995...Chicago Tribune... a mother placed child in an oven in the school's cafeteria! The mental image has remained with me ever since I heard about it on the evening news!

I think this commercial should be pulled...it's too disturbing...especially when you can see and hear the M&M screaming and trying not to be placed in the oven.

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Posted by madconsumer on 2013-05-06:
sadly, this is the same as with hansel and gretel. or for this matter, any cartoon on the tele.
Posted by Chaparrita on 2013-05-06:
It's not a child being placed into an oven. It's a cartoon M and M. There's a huge difference. It's supposed to be funny. Not cruel.
Posted by FoDaddy19 on 2013-05-07:
It's a cartoon, not a person. And anyway, M and M's are made by Mars not Hershey, this complaint is directed at the wrong company.
Posted by Snickers on 2013-06-08:
M and M commercials are offensive, suggestive and totally inappropriate.
Posted by bj on 2013-06-16:
I find the m and m commercials disturbing...they humanize the candy and then try to put it in an oven or get eaten by a beautiful girl. .its like a horror movie each time I see one of them. It really affects me and gives me chills.
Posted by jaymo on 2013-06-22:
I don't approve of the sexual nature of the M and M commercials
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Shrinking Reese's Cups in Old Packaging!
Posted by Tony85 on 06/27/2012
HERSHEY, PENNSYLVANIA -- What the ... !!!!
Either my hands have grown to Hulk proportions, or Reese's is cutting back on the size of their peanut butter cups! These have long been my favorite! But, I feel I'm getting 50% less candy. What is behind the dramatic reduduction in the size? For heavens sake ... increase the price, but don't deceive the public with the regular, normal packaging, with a tiny peanut butter cup inside! This is over the top! My family, my friends, and my associates all know Reese's is my favorite, and will often "bless" me with one, but I'm honestly considering Another favorite.
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Posted by MRM on 2012-06-27:
I love Reeses and I, too, would be disappointed if the portions has decreased. Write to the company and they'll make it right.

PS: 3 days left till commununity forum is back online! Yahooo!!!
Posted by trmn8r on 2012-06-27:
Look around - this is happening everywhere. I beg to differ with the previous reply, but this is not likely to be reversed, and I doubt they will "make it right". It's just a fact that costs have gone up - especially anything chocolate.

A trend recently is more companies are decreasing package contents in lieu of exclusively raising prices - I believe marketing studies show this is more favorably received by consumers. It may be a combination of some people not noticing and others being really really upset about paying $8 for a 1/2 gallon of ice cream (for example).
Posted by onlooker on 2012-06-27:
While I wish #1 would happen - I rather expect that #2 is more than likely. Pay more for the same, or pay the same for some. If one is pinched by the economy some is better than none....as is can not afford it. But do write and perhaps you will get a favorable response of some kind.
Posted by frak on 2012-06-27:
According to the Dead Caterpillar site, in 2003, a standard package of RPBC was 1.6 ounces/45 grams. By 2011, it was 1.5 ounces/42 grams (still that today).


NOTE: You can by a one pound package of RPBC (two 8 ouncers). Here's a link to a nearly 7 minute long video review of them. (I did not watch the entire review, lord.):


These might only be available around Christmas, but they are shown on the RPBC official site.
Posted by BigAl on 2012-06-27:
I plead guilty to being hooked on Reese Cups. A couple of months ago the price of peanut butter shyrocketed. Reeses answer was to make the "cups" smaller and they also packaged some of their selections in a smaller number (six instead of 8) It was a sad day for me. Good review!
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Oh So Yummy
Posted by Ipwitch on 02/13/2011
This is great ice cream if you can find it. Only my local convience store carries it and half the time they are out of it. But if you can find it definitely give it a try.
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Posted by GenuineNerd on 2011-02-13:
Note: Hershey's Ice Cream is not connected to Hershey's Chocolate. Two different companies. Hershey's does make good ice cream, but the only places I've seen it are at mom-and-pop convenience stores and grocers. Hardee's also serves Hershey's Ice Cream, and Hershey's does have a few ice cream shops. Lastly, Hershey's Ice Cream is one of the last ice cream companies that still packs its products in full pints and half gallons.
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New Product
Posted by Drugdoc121 on 03/25/2010
Hershey's has a new product on the market at the moment. Hershey's Coconut Creme Kisses. I don't even like Hershey's Kisses but these are absolutely divine. Good Job! Keep em comin'!
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Posted by Anonymous on 2010-03-26:
I love chocolate with coconut. I'll have to give these a try!
Posted by skelly39 on 2010-03-26:
drugdoc-are they like Mounds or is the middle cream?
Posted by drugdoc121 on 2010-03-26:
Dryad- they are to die for, no lie! Skelly, the coconut cream concoction is in the middle. The only place I have been able to find these tasty morsels is Target, all the way in the back, where the Easter Candy is. Look for the blue bag! :)
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Horrible Bitter Taste
Posted by Starlord on 01/25/2010
We purchased a bottle of Hershey's Sugar Free chocolate syrup. The label states 'Genuine Chocolate Flavor.' We each had a small bowl of vanilla ice cream with chocolate syrup. All of us noted a very bitter taste that did not taste at all like chocolate. We have used Hershey's Syrup for years, and until this bottle, we have been pleased with the product. We believe the formulation of the syrup caused the off taste. In the future, we will buy the regular chocolate syrup. The small amount of calories the syrup will add to a dish of ice cream is negligible, and chocolate syrup is fat free anyway. The expiration date on the bottle is August of 2010.

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Posted by Anonymous on 2010-01-26:
Not me, LS. I'm a vegetarian. ;) I wonder if it is not the first bottle of the sugar free kind that the OP bought and THIS one is nasty, or if it is, and she is comparing it to the regular kind. If it is a comparison, no, it never tastes as good. However, the review doesn't say.
Posted by GenuineNerd on 2010-01-26:
Also, many sugar free chocolate products contain sorbitol, which, if consumed in large amounts, may cause diarrhea. I've had the sugar free chocolate syrup as well, and it is more bitter than the regular Hershey's syrup. Basically, if you want to avoid the "Hershey Squirts", don't squirt Hershey's Sugar Free Chocolate Syrup on your ice cream in large amounts.
Posted by Starlord on 2010-01-26:
Lady, I have eaten bittersweet chocolate and love it. This tasted nothing like any chocolate I have ever eaten. Genuine, I agree, I am familiar with sorbitol, both the sweetener and the medication. I think maybe they used the medication in the syrup. LOL Sherdy, I have been posting here long enough, you should know I am a man. The lord part of my nic should be a tipoff. Star does not necessarily indicate a woman. My wife got a kick out of it.
Posted by MissMae on 2010-01-26:
Great review, Starlord..I love how companies try to fool us by saying their lowfat or sugar free stuff tastes JUST like the regular stuff. Yea..right! I haven't tried sugar free syrup but it shouldn't have tasted bitter like that.

I'm with you...use the real stuff and don't worry about those few extra calories. ;)
Posted by Anonymous on 2010-01-26:
To me all artificial sweeteners have an unpleasant/bitter aftertaste.

M-Mae, what if a person can't consume sugar due to health issues?
Posted by MissMae on 2010-01-26:
Good point, ZZ..I don't know, add some splenda?
Posted by Anonymous on 2010-01-26:
Star, thanks for clarifying. I haven't tried it, but I DO love the Hershey's dark chocolate syrup. Yummy!
Posted by Nohandle on 2010-01-26:
Nice review Starlord and informative for those who want to give the product a try. I'm with ZZ, any artificial sweetener product leaves a bitter after taste in my mouth. I can spot a diet drink at first sip. I've known some who absolutely love diet drinks, perhaps because they are accustomed to them or just developed a taste for them. I don't know which.
Posted by Anonymous on 2010-01-26:
For some reason, I prefer powdered chocolate mix on ice cream, such as Nesquik
Posted by Venice09 on 2010-01-26:
LS, Hershey's dark chocolate syrup is excellent. It's not as as sweet as the regular, but a lot richer.

Littleyaya, powered mix on ice cream? That's an interesting choice. Does the mix melt or make the ice cream gritty? I'm going to try that.

I never tried sugar free Hershey's syrup, but I can't imagine it being any good.
Posted by Anonymous on 2010-01-26:
It makes the ice cream gritty if you dont mix it in. I havent done that in years, as I cannot have ice cream anymore
Posted by CrystalSword on 2010-01-26:
That sugar-free syrup is awful, nasty tasting stuff....I didn't see Splenda on the label but at least it didn't have aspartame, which Star and I do not tolerate well at all. Payday I want to get him some of the Special Dark syrup...he loves the candy bars made with that.

Even our room mate said that the sugar-free stuff was bad enough in milk that she just dumped it out after tasting it!! Now, that it pretty bad!
Posted by Anonymous on 2010-01-26:
Crystal, that is the one I was talking about, the special dark. That is my favorite candy bar and I only eat dark chocolate. ya'll should try some of the dark chocolate with chili peppers in it....yummy.
Posted by GenuineNerd on 2010-01-27:
I like the powdered drink mix (chocolate or strawberry Nesquik) on my ice cream as well. Gives it a unique flavor.

I LOVE Hershey's Special Dark (both the chocolate bars and the syrup.) A rich, bold taste. Special Dark is sweetened with sugar. The OP was referring to sugar free chocolate syrup. Unsweetened baking chocolate has no sugar or sweeteners in it, and has a bitter taste if eaten straight. Hershey's and others also make sugar free chocolate bars and chocolate candies, which are sweetened with sorbitol, mannitol, or other "sugar alcohols", which do cause diarrhea if eaten in large amounts.
Posted by GenuineNerd on 2010-01-30:
Lastly, if you ARE constipated, a sugar free chocolate bar or pieces of sugar free chocolate candy, or ice cream with Hershey's sugar free chocolate syrup, would be more satisfying, and more chocolatey, than a tiny piece of Ex-Lax.
Posted by Anonymous on 2010-01-30:
Oh my GOSH! I didn't even notice it was yours, SL, dearest! My humble *bows head in shame* apology. Sometimes I can be a ditz. I hope you got better chocolate. Chocolate can change the world.
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I didn't find and elephant in my REESE'S bag...so where did my peanut butter go?
Posted by 1HPY4GRDn on 12/15/2009
HERSHEY, PENNSYLVANIA -- I bought a bag of festively wrapped reese's peanut butter cups for the holidays, and enjoyed with co-workers at my dental office, where we have always been crazy about chocolate like most others in our field. (dental co-horts, you know it's true!) Until, I unwrapped one little gem that seemed deficient in size, but I thought no further about it until taking a bite. There was NO peanut butter in the middle... at all, which made it just about stone solid AND I almost broke a tooth on it! I found NO ELEPHANT in the bag, so it has to be faulty production line of some sort. I have long been a fan of chocolate, preferring Hershey's over Lindt AND Nestle's! Frustrating that I couldn't even FIND a place to voice my conern or get my money back from Hershey's... I came to this site. Now when I recommend chocolate as the best sweet for my patients to snack on (since it melts and doesn't stick to teeth so there is less cariogenic effects) I will be sure to advise NO REESE's CUPS or HERSHEYS PRODUCTS since they apparently don't care if consumers are satisfied or not. Shame on you Hershey's.
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Posted by Anonymous on 2009-12-15:
"Until, I unwrapped one little gem that seemed deficient in size"

Was it that one lone piece or were all of them like that?
Did you check the rest of the bag?
Posted by Anonymous on 2009-12-15:
Contact them here:


Posted by msnanny on 2009-12-15:
One bad piece? Hardly worth getting so worked up over is it?
Posted by Anonymous on 2009-12-15:
My co-worker brought in some mini Snickers to work yesterday. I grabbed one and noticed it was half the size of the normal fun sized peices. Did I let it ruin my day? Nope, I grabbed another Snickers and gave the small one to another co-worker. He laughed about it and thought it was funny
Posted by Slimjim on 2009-12-15:
Isn't the problem with chocolate the sugar? So the chocolate melts, the sugar doesn't and I would think, stays on teeth with any other residue from these teeth-healthy nuggets. Most in the dental field I know tend to recommend APPLES and such, but hey, who am I to question the validity of a review about one bite size candy "not stacking up"
Where's SuperBiz's expertise when you need him.
Posted by Class Advocate on 2009-12-15:
Best solution: Keep eating from the same bag until you find one you are happy with.
Posted by redmx3racer on 2009-12-15:
I've never had a dentist tell me to eat chocolate. The only candy they ever told me was ok is the sugar free stuff. I guess telling your patients to eat candy is a good way to get some extra business.....
Posted by Anonymous on 2009-12-15:
Another one.

ONE piece made you this upset to write a complaint and to never recommend the candy again? You got bigger issues than that piece of non-peanut butter chocolate.

I would have eaten the chocolate, laughed about the missing peanut butter and went on eating the rest of the bag. Good grief.
Posted by Anonymous on 2009-12-15:
A very creative (and sly way) to drum up business for dentists, Jenny Craig and Bariatric Surgeons in your area. (NH)
Posted by Anonymous on 2009-12-15:
jeeze....I think about all the problems people have with companies and this person is upset over a piece of candy......lol how amusing....I kinda wish I was the OP.....seems like his biggest worry is chocolate.
Posted by Ytropious on 2009-12-15:
I think everyone who's ever eaten processed food has a story similar to this, where one rogue piece is completely different then the standard. It's not unusual, and certainly not worth complaining about. The elephant comment was humorous though, I'll give you that.
Posted by TGT101 on 2009-12-15:
It took me all of 5 seconds to find their contact information...
Posted by PepperElf on 2009-12-15:
at least you were in the right place to fix your tooth if it broke!
Posted by beanbagbritches on 2009-12-16:
How are elephants involved here? I'm not sure one would fit in a bag & if it could, why would you put an elephant in a bag? That seems cruel.
Posted by Starlord on 2009-12-23:
Elephants allegedly like peanuts. Old joke: How do you know if you are in bed with an elephant? By the faint odor of peanuts on his breath. 1HPY, you are making way too much of this. Look on the bag and you should find an 800 number. They are glad to hear from you and will probably send you coupons for several times the cost of the bag you are obsessing about.
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Worms In Your Candy Bars
Posted by Shelby 916 on 03/11/2009

I had purchased a Fruit & Nut Candy bar by Cadbury and also found worms...about 3/4 the way through. I was working in a dimly lit room and had eaten most of the bar, all the while thinking about the color of the nuts and how they were green (pistachio's)then I looked at the wrapper to see the ingredients were raisins and almonds, put my glasses on and gagged! Yep, lots of little green worms!!! The store manager of a Long's Drug store was with me at the time, he looked at the candy and he gagged also. The manager called the company and verified that the bars still had two month shelf life! Obviously they know about the worms and don't care about the consequences! Cadbury also did not apologize and downplayed the event, commenting about the stomach acid, etc..

Don't the Japanese eat ginger, to kill worms in Sushi? Class action suit anyone??? Oh, Cadbury offered to refund my purchase of $1.65.
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Posted by Anonymous on 2009-03-11:
Thank you for helping me with my diet. I no longer will be tempted by that beautiful little Hershey's bar calling my name from the grocery shelf. Nasty!
Posted by madconsumer on 2009-03-11:
did you contact the health department? or better yet the local fda? i bet the cdc in atlanta could help too.
Posted by GenuineNerd on 2009-03-11:
Was this an old-stock candy bar that was past its prime? I know that bugs and worms tend to get into food packages, especially grains, pastas, cereals, and anything made with sugar, like candy bars. Possibly the worms got in either at the store or at the warehouse where the candy was stored prior to shipment.
Posted by ejack053824 on 2009-03-11:
Mmmmmmmmmmm......adds flavor!
Posted by Anonymous on 2009-03-11:
I read an article recently about some foods that have bug parts in them intentionally, like for example the red "dye" used in some yogurts, it contains ground up dried insect parts called carmine or colchineal. Vegan organizations are demanding that manufacturers start labeling items like this in laymen's terms. I don't think I want to read the labels anymore!
Posted by L Lake on 2009-03-12:
I know that Hershey's now produces some of their products in Mexico. Could this be why there were worms?
Posted by Ben There on 2009-03-12:
The USA imports lots of food from Mexico... Just because they put a certain type of worm in tequila does not mean they have worms everywhere.
Posted by TGT101 on 2009-03-12:
There are bugs in everything that you eat. Did you know that the FDA has a level for the acceptable amount of maggots and other bugs companies can have in their pizza sauce?
Posted by Anonymous on 2009-03-12:
Exactly right TGT101. We've all eaten pounds of maggots, caterpillars, flies, and earthworms over our lifetimes. Eating kosher reduces the likelihood, but it doesn't eliminate it.
Posted by L Lake on 2009-03-12:
I think that after reading your bug comments that I'm going to be eating kosher from now one. At least my insect consumption will be down. LOL
Posted by Anonymous on 2009-03-12:
And to top off the gross factor this morning, the FDA also allows a certain percentage of insect 'waste matter' in our foods too, for canned fruit it's something like 2 parts per million. Eat up!
Posted by Anonymous on 2009-03-12:
If the FDA 'filth allowances' don't gross you out. You should read what is written about the average US city's drinking water. (BTW: I think this thread is becoming very unhealthy for those with OCD.)
Posted by old fart on 2009-03-12:
After 30 years in the pest control business, I developed a cast iron stomach when it came to food processing facilities...
I cannot count the times I inspected a grain or bean elevator with a cloud of angoumois grain moths flying about my ears, rat droppings crunching underfoot and other sundry critters making their home in the piles of grain..

My consolation to my self and others was that the grain was baked at 400 degrees or so before we ate it..
The conditions that were common in the abbatoirs I inspected were equally disgusting but not so much to make me into a vegan...
Posted by Anonymous on 2009-03-12:
Shelby,which Longs location is this? I will be sure to steer clear of it
Posted by Starlord on 2009-03-12:
Another person who thinks a class action lawsuit is a viable way to seek redress. Fine if you want to line a lawyer's pockets while members of the class get zip. BTW, the Japanese do not eat ginger to kill worms. Properly prepared sushi (sashimi, actually) contains no worms. The ginger is to clean the palate, much as wine testers eat crackers to clear the taste of the previous wine before introducing the next one. Our daughter refuses to use ketchup, as somone once told her the FDA allows so many parts per million of insect pieces in ketchup. I didn't have the heart to tell her that EVERY food has allowable levels of such material, because there is no way you can make it 100% free of those things. Oh, and kosher does not indicate freedom from any of this, it only means the food is prepared according strictly to Jewish dietary laws and is overseen by a rabbi.
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