Preview Review

Next Review

Hershey's Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Larva in Our Kisses
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PENNSYLVANIA -- I bought 2 bags of spring time kisses for my children's Easter baskets. My daughter came to me with one and it had worms in it! We checked and found some in the other kisses. Hershey said it wasn't their fault. They said it was poor shipping or/and storage that caused it. I was told to contact the store I bought them from. I will never buy chocolate manufactured by Hershey.

Replies
Advertisement
Shrinking Reese's Cups in Old Packaging!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

HERSHEY, PENNSYLVANIA -- What the... Either my hands have grown to Hulk proportions, or Reese's is cutting back on the size of their peanut butter cups! These have long been my favorite! But, I feel I'm getting 50% less candy. What is behind the dramatic reduction in the size? For heaven's sake... increase the price, but don't deceive the public with the regular, normal packaging, with a tiny peanut butter cup inside! This is over the top! My family, my friends, and my associates all know Reese's is my favorite, and will often "bless" me with one, but I'm honestly considering Another favorite.

Replies
Worm in a Hershey chocolate miniature
By -

My wife is a chocoholic and insists on Hershey produces until......... After tearing off the aluminum wrapper she saw a worm or rather 1/2 a worm as the other half was drilling into the chocolate. Needless to say that was the last Hershey product she will ever buy but what confuses me is how does a worm get into the chocolate before it is wrapped in foil? Like what kind of quality control is employed?

Where are all the snazzy cameras and computers that are supposed to eliminate contaminates from food? I mean this was a tan worm about 3/32" in diameter and 5/8" long. When Hershey became aware of the worm problem they offered to send $25.00 to offset my concern! $25.00? Give me a break!

Replies
Inappropriate TV visual in commercial for M&M's
By -

PENNSYLVANIA -- My complaint concerns the visual image of the Hershey M&M trying to prevent itself from being placed into an oven! I find the visual image to be quite disturbing. The background music/audio is saying something about all for love... and then you see the Hershey M&M yelling and holding on so as not to be placed into an oven.

If you Google "child placed into oven" or "woman places child in oven" you will find that some children have suffered and some have died as a result. I was first made aware of such a sad story back in 1995... Chicago Tribune... A mother placed child in an oven in the school's cafeteria! The mental image has remained with me ever since I heard about it on the evening news! I think this commercial should be pulled. It's too disturbing... especially when you can see and hear the M&M screaming and trying not to be placed in the oven.

Replies
Advertisement
Horrible Bitter Taste
By -

We purchased a bottle of Hershey's Sugar Free chocolate syrup. The label states 'Genuine Chocolate Flavor.' We each had a small bowl of vanilla ice cream with chocolate syrup. All of us noted a very bitter taste that did not taste at all like chocolate. We have used Hershey's Syrup for years, and until this bottle, we have been pleased with the product. We believe the formulation of the syrup caused the off taste. In the future, we will buy the regular chocolate syrup. The small amount of calories the syrup will add to a dish of ice cream is negligible, and chocolate syrup is fat free anyway. The expiration date on the bottle is August of 2010.

Replies
I didn't find and elephant in my REESE'S bag...so where did my peanut butter go?
By -

HERSHEY, PENNSYLVANIA -- I bought a bag of festively wrapped Reese's peanut butter cups for the holidays, and enjoyed with co-workers at my dental office, where we have always been crazy about chocolate like most others in our field (dental co-horts, you know it's true!) until, I unwrapped one little gem that seemed deficient in size, but I thought no further about it until taking a bite.

There was NO peanut butter in the middle... at all, which made it just about stone solid AND I almost broke a tooth on it! I found NO ELEPHANT in the bag, so it has to be faulty production line of some sort. I have long been a fan of chocolate, preferring Hershey's over Lindt AND Nestle's!

Frustrating that I couldn't even FIND a place to voice my concern or get my money back from Hershey's... I came to this site. Now when I recommend chocolate as the best sweet for my patients to snack on (since it melts and doesn't stick to teeth so there is less cariogenic effects) I will be sure to advise NO REESE's CUPS or HERSHEY'S PRODUCTS since they apparently don't care if consumers are satisfied or not. Shame on you Hershey's.

Replies
Worms In Your Candy Bars
By -

SACRAMENTO, CALIFORNIA -- Wow-you too! I had purchased a Fruit & Nut Candy bar by Cadbury and also found worms... about 3/4 the way through. I was working in a dimly lit room and had eaten most of the bar, all the while thinking about the color of the nuts and how they were green (pistachios) then I looked at the wrapper to see the ingredients were raisins and almonds, put my glasses on and gagged! Yep, lots of little green worms!!!

The store manager of a Long's Drug store was with me at the time, he looked at the candy and he gagged also. The manager called the company and verified that the bars still had two month shelf life! Obviously they know about the worms and don't care about the consequences! Cadbury also did not apologize and downplayed the event, commenting about the stomach acid, etc. Don't the Japanese eat ginger, to kill worms in Sushi? Class action suit anyone??? Oh, Cadbury offered to refund my purchase of $1.65.

Replies
Sugar-free Cadbury Creme Eggs?
By -

I've been a diehard chocolate fan my entire life, and, unfortunately, I was diagnosed with type-2 diabetes not too long ago. Now, I can still have chocolate, of course. There are some decent sugar-free varieties around. However, one of my absolute favorite chocolate creations does not come in a sugar-free version, and, while I'm not sure it could be done, I figured I'd throw the idea out there anyway.

Here goes: Sugar-free Cadbury Creme Eggs! Yep, one of the best chocolates on the planet needs to have a sugar-free option! I know, I know. It's probably like asking for sugar-free Peeps... oh, wait. They have those! So, you see, it's not such an impossible dream after all! Pretty please? With sugar (substitute) on top?

Replies
Advertisement
Charging the same price for less product
By -

Have seen ads on TV advertising Hershey's new Air Delight chocolate kisses. Bear in mind the ONLY difference is air is blown into the chocolate resulting in hundreds of air bubbles. Being my usual cynical self I had to look at the economics. I went to Wal-mart and found the regular Hersey's kisses and the Air Delight version. Both packages were $3.28. The regular was 12 ounces. The Air Delight was 9 ounces. These people are great at figuring out ways to get more money and giving the customer less.

Replies
Oh So Yummy
By -

This is great ice cream if you can find it. Only my local convenience store carries it and half the time they are out of it. But if you can find it definitely give it a try.

Replies
Top of Page | Next Page >

Hershey's Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
17 reviews & complaints.
Contact Information:
Hershey's
100 Crystal A Drive
Hershey, PA 17033
1-800-468-1714 (ph)
www.hersheys.com
Compare Food/Beverage Companies