Hershey's

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1.0 out of 5, based on 2 ratings and
17 reviews & complaints.

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Shrinking Reese's Cups in Old Packaging!
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Rating: 1/51

HERSHEY, PENNSYLVANIA -- What the ... !!!!
Either my hands have grown to Hulk proportions, or Reese's is cutting back on the size of their peanut butter cups! These have long been my favorite! But, I feel I'm getting 50% less candy. What is behind the dramatic reduduction in the size? For heavens sake ... increase the price, but don't deceive the public with the regular, normal packaging, with a tiny peanut butter cup inside! This is over the top! My family, my friends, and my associates all know Reese's is my favorite, and will often "bless" me with one, but I'm honestly considering Another favorite.

     
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Inappropriate TV visual in commercial for M&M's
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PENNSYLVANIA -- My complaint concerns the visual image of the Hershey M&M trying to prevent itself from being placed into an oven! I find the visual image to be quite disturbing. The background music/audio is saying something about all for love...and then you see the Hershey M&M yelling and holding on so as not to be placed into an oven.

If you Google "child placed into oven" or "woman places child in oven"...you will find that some children have suffered and some have died as a result. I was first made aware of such a sad story back in 1995...Chicago Tribune... a mother placed child in an oven in the school's cafeteria! The mental image has remained with me ever since I heard about it on the evening news!

I think this commercial should be pulled...it's too disturbing...especially when you can see and hear the M&M screaming and trying not to be placed in the oven.

     
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Charging the same price for less product
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Have seen ads on TV advertising Hershey's new Air Delight chocolate kisses. Bear in mind the ONLY difference is air is blown into the chocolate resulting in hundreds of air bubbles.

Being my usual cynical self I had to look at the economics. I went to Walmart and found the regular Hersey's kisses and the Air Delight version.

Both packages were $3.28. The regular was 12 ounces. The Air Delight was 9 ounces. These people are great at figuring out ways to get more money and giving the customer less.

     
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Worm in a Hershey chocolate miniature
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My wife is a chocoholic and insists on Hershey produces until.........After tearing off the aluminum wropper she saw a worm or rather 1/2 a worm as the other half was drilling into the chocolate. Needless to say that was the last Hershey product she will ever buy but what confuses me is how does a worm get into the chocolate before it is wrapped in foil? Like what kind of quality control is employed? Where are all the snazzy cameras and computers that are supposed to eliminate contaminates from food?

I mean this was a tan worm about 3/32" in diameter and 5/8" long. When Hershey became aware of the worm problem they offered to send $25.00 to offset my concern! $25.00? Give me a break!

     
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Larva in our kisses
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Rating: 1/51

PENNSYLVANIA -- I bought 2 bags of spring time kisses for my children's Easter baskets. My daughter came to me with one and it had worms in it! We checked and found some in the other kisses. Hershey said it wasn't their fault. They said it was poor shipping or/and storage that caused it. I was told to contact the store I bought them from. I will never buy chocolate manufactured by Hershey.

     
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Horrible Bitter Taste
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We purchased a bottle of Hershey's Sugar Free chocolate syrup. The label states 'Genuine Chocolate Flavor.' We each had a small bowl of vanilla ice cream with chocolate syrup. All of us noted a very bitter taste that did not taste at all like chocolate. We have used Hershey's Syrup for years, and until this bottle, we have been pleased with the product. We believe the formulation of the syrup caused the off taste. In the future, we will buy the regular chocolate syrup. The small amount of calories the syrup will add to a dish of ice cream is negligible, and chocolate syrup is fat free anyway. The expiration date on the bottle is August of 2010.

     
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I didn't find and elephant in my REESE'S bag...so where did my peanut butter go?
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HERSHEY, PENNSYLVANIA -- I bought a bag of festively wrapped Reese's peanut butter cups for the holidays, and enjoyed with co-workers at my dental office, where we have always been crazy about chocolate like most others in our field. (dental co-horts, you know it's true!) Until, I unwrapped one little gem that seemed deficient in size, but I thought no further about it until taking a bite. There was NO peanut butter in the middle... at all, which made it just about stone solid AND I almost broke a tooth on it! I found NO ELEPHANT in the bag, so it has to be faulty production line of some sort. I have long been a fan of chocolate, preferring Hershey's over Lindt AND Nestle's! Frustrating that I couldn't even FIND a place to voice my concern or get my money back from Hershey's... I came to this site. Now when I recommend chocolate as the best sweet for my patients to snack on (since it melts and doesn't stick to teeth so there is less cariogenic effects) I will be sure to advise NO REESE's CUPS or HERSHEYS PRODUCTS since they apparently don't care if consumers are satisfied or not. Shame on you Hershey's.

     
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Worms In Your Candy Bars
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SACRAMENTO, CALIFORNIA -- Wow-you too!

I had purchased a Fruit & Nut Candy bar by Cadbury and also found worms...about 3/4 the way through. I was working in a dimly lit room and had eaten most of the bar, all the while thinking about the color of the nuts and how they were green (pistachio's)then I looked at the wrapper to see the ingredients were raisins and almonds, put my glasses on and gagged! Yep, lots of little green worms!!! The store manager of a Long's Drug store was with me at the time, he looked at the candy and he gagged also. The manager called the company and verified that the bars still had two month shelf life! Obviously they know about the worms and don't care about the consequences! Cadbury also did not apologize and downplayed the event, commenting about the stomach acid, etc..

Don't the Japanese eat ginger, to kill worms in Sushi? Class action suit anyone??? Oh, Cadbury offered to refund my purchase of $1.65.

     
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LIVE WORMS in my chocolate bar!!
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SOUTH, FLORIDA -- I recently purchased a CADBURY FRUIT & NUT CHOCOLATE BAR and was watching TV and eating it when something seemed unusual... I put my glasses on and was horrified to see LIVE WORMS in my partially eaten Candy Bar! (spent the rest of the evening heaving every time I thought about it, and thoroughly inspect everything before I reluctantly eat now).

For those who may not believe this, I do have photos. I took the candy bar and receipt to CVS where it was only purchased the prior day, they apologized and offered a $10 gift certificate. I refused as I merely wanted them to ensure this didn't happen again.

I wrote Cadbury in Europe who told me to contact HERSHEYS in the U.S., I felt like they were brushing it under the rug and tried to pacify me by sending a letter and a check for $50 (haven't cashed it).

They also tried to comfort me by stating they checked with the medical community and that the worms would die in the digestive process. I have the remainder of the candy bar WORMS INCLUDED in my freezer (proof) and have contacted the local newspaper ... I've checked with other local stores that carry the product, they claimed that no Hersheys reps. have contacted them warning them or requesting they check their products for contamination.

PS: For those of you who ask why legal action wasn't taken... it's because they say they cannot prove any physical damage was done and will not pursue the issue.

SO, MY WORD OF ADVISE TO ALL YOU CHOCOLATE LOVERS IS LIKE THE OLD SAYING "LOOK BEFORE YOU LEAP" but "LOOK BEFORE YOU EAT".

I'm writing this letter because I feel like the entire situation was minimized by all parties involved.

     
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Oh So Yummy
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This is great ice cream if you can find it. Only my local convience store carries it and half the time they are out of it. But if you can find it definitely give it a try.

     
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