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Highline Motors


1 Reviews & Complaints

The worst experience ever!!
Posted by TheBigs34 on 06/23/2009
RAMSEY, MINNESOTA -- In May of this year, I needed a car. I went to Highline Motors and found something I liked.... So I decided to buy it. An assistant sales person in this dealership rushed us through paperwork, because there were many people waiting in the lobby. She told us that the actual sales person was out and could not take care of us, so she would be stepping in. I told her that I had a pre-negotiated price already determined with the other sales person. She said that she can not adjust the price other that selling it for full sticker price. I told her that is not what I agreed upon. So she said "just sign the contract and take the car." I questioned this so she verified this with the actual salesperson over the phone and responded 'yes . . . just take it!' After looking at the contract after I left the dealership, I noticed this had us paying an additional amount of money on top of what I already paid in cash. Well, 2 weeks into buying this car I have already had it into the shop because of multiple mechanical issues totaling around $1,300!!! Plus I have had to rent a car in the meantime. I called the dealer and told him I wanted them to pay half of the repairs because the mechanic said these items were clearly pre-existing and if anyone that knew cars would have noticed them. The sales person either knew about it or lied when he said he had a full inspection. Well it turns out; he would not pay half of the repairs and threaded to repossess the car if I did not pay him. I ignored this for a couple weeks. Then he sends an obnoxious repo/construction worker guy to my office unannounced speaking loudly in my place of business about repossessing my car. I was strong armed into paying on the spot. I am so angry that they did this. Yes, I should have had the car checked out, but I trusted him to do the right thing. I had never bought a car from a dealership like this before, and thought that I was getting a good deal. And he basically lied to me.

Do not consider ever working with this company. Consider this a waring.
     
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Posted by saj80 on 2009-06-24:
Never trust a car salesperson.
Posted by carjockey76 on 2009-07-05:
Moved From Other Review: This person did purchase a Used vehicle from our dealership on 5-5-09.
We sold the vehicle “AS IS” with “No warranty”

We gave the customer an opportunity to have the vehicle inspected by a mechanic & the customer declined.

The customer was not able to pay for vehicle in full. So we allowed him to take the vehicle & pay the remaining balance due on the vehicle within a few weeks.

Six weeks went by without payment or contact from the customer.

We tried several times to contact the customer with no response.

We finally got a hold of the customer. The customer claimed that they were not able to pay due to financial difficulties.

We sympathized with the customer & we then gave the customer more time to pay the remaining balance on the vehicle.

Weeks later with no contact we decided to repossess the vehicle.
We sent out our collection agent to repossess the vehicle on 6-23-09.

The customer was then able to pay the remaining balance to avoid having the vehicle repossessed.

We were only able to collect the balance originally owed on the vehicle.

Our dealership is still owed the collection agents repossession fee’s

Many people want to live above their means & can't afford the car they purchase.

It is up to the individual to act responsibly when purchasing a vehicle.
Posted by madconsumer on 2009-07-05:
best answer carjocky!!
Posted by BokiBean on 2009-07-05:
Never, never, never trust a used car salesman.
Posted by Soaring Consumer on 2009-07-05:
These stories don't match up. Why would the OP refuse to have the vehicle inspected before purchase? The OP states that he was made to believe that the car was inspected by your company before the purchase. No car buyer would refuse to have a vehicle inspected unless he/she was made to believe that it was already inspected. Seems like to me you knew about a preexisting problem with the car before you sold it or you lied about the vehicle being inspected.
Posted by MellowYello10 on 2010-09-07:
Hello,I really feel for you. Its really sounds to me you where taken advantage of. Just remember one thing what goes around comes around!
Posted by Echris on 2010-11-20:
... "Just sign" A contract means you agree to terms written on the contract.

SO you signed and didn't agree? Shame on you.
Posted by abc on 2011-07-05:
I feel for you! Trust me, this guy is a liar and a scammer. He did the same thing to me and I know of another couple he cheated too. What ever you do don't trust a cory kruger as your car salesman. Watch out for this guy. He will do whatever it takes to make a buck and screw anyone over he can. Smartrac auto is his new name now. He has to keep closing his businesses do to all the bad service. Check him out before you buy from him.
Posted by maximus on 2013-01-29:
I purchased a vehicle off theses a few years back, never ever again. I had it 2 days when the full suspension gave way which i had to mend as they were unwilling to mend as my warranty just covered engine and gearbox. Reluctantly I had it mended after verbal abuse from these dealers and threats. Not 4 weeks later the timing chain went which cost me a further £480, then the head gasket went. After digging further into things I contacted Vosa for previous MOT'S as the dealer didn't have them on purchase and had just been MOT'd from there garage, to realise the garaged had taken miles off the clock. I purchased it with 46,000miles and just 3 months previous it had 97,000miles. PURE CON-MEN WITH NO CONCERN FOR ANYONE BUT THEMSELVES.
After finding this out I contacted them to ask for a full refund and offered to fetch back on a low loader to which i was told, "i wouldnt bother cos you'll not get anything back, you'll be wasting more money for nowt. fetch who you want with you cos we'll be waiting." This firm should be closed down with immediate effect....
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