Hobbytron - Page 2

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1.0 out of 5, based on 4 ratings and
15 reviews & complaints.

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Sell Junk and Refuse to Replace
Posted by on
Rating: 1/51
SANTA CLARITA, CALIFORNIA -- Bought a RC Helicopter, it's defective. Called them, they refuse to replace it.
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Theft, scam, rude f. holes who steal your money. Should not be allowed to do business online!
Posted by on
SANTA CLARITA, CALIFORNIA -- Should not be allowed to do business online!
They stole my money, never shipped the item, couple of f. holes answering the phone once or twice, with mouths dirtier than their mothers and hang up for no reason except the fact that they are slime bag thieves and people want to see their heads in a basket. Extremely Be Aware!
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User Replies:
trmn8r on 06/19/2011:
"couple of f. holes answering the phone once or twice, with mouths dirtier than their mothers"

Do you see the irony in your statement? For what it is worth, my mother had a very clean mouth.
Nohandle on 06/19/2011:
It appears your mouth is every bit as dirty as theirs.
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Horrible Customer Service
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SANTA CLARITA, CALIFORNIA -- 2 of the 3 products that I ordered arrived broken! Even worse, I can't contact them to get replacements or a refund. I've tried for weeks and can't talk to a person or get any returned emails or phone calls. I am going to give up on getting this taken care of, which means that they have basically stolen my money. What a frustrating experience. Buyer beware!! DON'T USE HOBBYTRON! They are crooks!
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Alain on 01/13/2011:
I found another address for them at 1053 South 1680 West, Santa Clarita, CA 91355, 801-434-7664.
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Avoid This Website
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I ordered a specific airsoft gun. They shipped a different gun because the one I ordered was not in stock. They did not bother to ask if I wanted the substitute. My son wanted a specific gun so he was not happy with the substitute. I wanted to return it and they said they would charge 20% restocking fee and I would have to pay to ship it back!!! This is ridiculous. They sent the wrong item, which was cheaper than what I paid for - I hope the credit comes through for the difference in price.
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No return of defective product
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After calling and getting an answer phone many times I finally got someone on the phone. Apparently my item purchased has NO WARRANTY. Which I was not told when the purchase was made.

My son saved for this toy for months and when received worked once and does not charge, I was told to take it to Radio Shack because it had no warranty.

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