Top Customer Complaints & Reviews:
We wanted to celebrate our 50th wedding anniversary on a cruise to Alaska, our first cruise. We chose Holland America but were terribly disappointed by their uncaring and unreasonable policies.
I have been waiting for nearly 25 days for ANY kind of response from Holland America regarding the long terrible problems on the Zuiderdam last month (July 2008) - so far EVERY response was oh, who cares - we'll be in touch when we're ready - what a terrible way to treat and lose a repeat customer.
Bed bugs where found in stateroom. Move to another room but clothes were not taken care of as asked and only 100 dollars given for the situation.
Disappointing customer relations
WASHINGTON -- Recently we were on a 12 day land/cruise tour of Alaska with holland America.sadly on day 2 of our trip we got news of a death ...
Sick and sicker - virus
FLORIDA -- Last April 10 my wifes birthday we sailed on holland America 10 day cruise out of fort canveral and allthough our outside room ...