I wanted to return the merchandise to get the store credit with a gift receipt and the cashier returned to the original credit card even though I specially requested that it's a gift. I called the customer service, emailed them, talk to the manager to stop the transaction and resolve this issue.
4 Replies - Latest reply on 03/22/2011Add reply
Horrible customer service. Nobody even tried to help. Horrible horrible...
Gift card expiring
MICHIGAN CITY, INDIANA -- I received a gift card at Hollister around Christmas time as a promotional from Hollister. I gave it to my daughter and she tried to spend it last weekend and we were told it expired. The sales clerk ... read full review12 Replies - Latest reply on 09/05/2010
Hollister gift card scam
During the xmas holiday they ran a special to get a free $25 gift card with purchase(of $75 I believe).I went to use it and I was told it expired on 1/31/2010. The last sentence on the back of my card ... read full review13 Replies - Latest reply on 03/03/2010
Hollister Gift Card Scam
OKEMOS, MICHIGAN -- I shopped at Hollister over Christmas and was talked into buying more merchandise so I could receive a $25 gift card. When I went to use the card on 2-13-10 I was told the card expired. The card states ... read full review6 Replies - Latest reply on 02/16/2010
P.O.BOX 1695 -- Hollister Co promised us E-Gift certificate of $100.00 for orders 0f $300.00 or more. We ordered and paid online for over $300.00 before Christmas 2009. When we requested the gift certificate they referred ... read full review8 Replies - Latest reply on 03/08/2010