"power play" is a pay-in-advance unlimited rental membership through Hollywood Video. On Oct. 12th, 2009, my card was charged the membership fee. Hollywood Video closed the store on Oct. 13th. Should not have happened! Nothing but run-around & hoops trying to get stolen money back. I had to actually "apply" for a refund! Still waiting! 2 Replies - Latest reply on 11/05/2009Add reply
CONCORD, CALIFORNIA -- Hollwyood Video is a thieving corporation! They have stolen $120 from me, and I don't even have an account there! I have been transferred back and forth between their corporation and the store manager, both of which claim they can't help me. Plus, every time I talk to them, their story changes as to why they charged me money. So, I have no clue why they stole this money from me! On person told me it was because I do have an account there, set up on May 19th. The funny thing is that I was in Kentucky that week! How could I have possibly signed up for a Hollywood account in Concord, CA when I was in Kentucky?!
5 Replies - Latest reply on 08/06/2007Add reply
Their employees don't know how to do their job and they steal money. I suggest everyone go to Blockbuster!