Purchased two pans. Received notice that they pans are not available, yet they have kept the Paypal payment. Unable to reach them or receive any return emails.
2 Replies - Latest reply on 03/25/2009Add reply
I believe this is called theft. I don't know how this gets prosecuted, but I intend to pursue. Businesses like this ruin the marketplace for everyone.
Placed my order on Jan 26. Have not heard from the company, order status still was blank. On Feb 4 sent them an e-mail (no phone customer service available) asking about the status. In their reply was promised the grinder within 1-2 weeks or so if they can find it (they didn't have the item, but item remained on their website as available through out this time).
On Feb 22 or 2.5 weeks after their e-mail still have not had any news on my order.
So I sent them an e-mail asking for cancellation. Summary: no item, no communication!
Avoid dealing with this company!
I ordered a canner from their website on 9/14. As of 9/20 there was no update on shipping status. I tried to contact company and there is only an email address no phone number. I sent an email stating I would like an update on my order and never received a response. I sent a second email stating if the order was not shipped I was requesting to cancel order. It is now 9/28, the order still has yet to ship, I have yet to receive an email response!
1 Replies - Latest reply on 09/28/2008Add reply
Word to the wise-- If you intend on getting your order in this lifetime, DO NOT ORDER FROM HOMEBRANDS.COM! they are definitely far from reputable!!!
I ordered a weather station three weeks ago. Nothing has arrived, and emails to inquire as to status and to cancel order are not answered or acknowledged 1 Replies - Latest reply on 06/15/2008Add reply