Poor After Sales Service
JAPAN -- We bought a HONDA CRV VIN MHRRE38509J903673 & ENGINE NUMBER: K24Z13823685.
On December 21, 2009, Jakarta, Indonesia I called Honda On January 4, 2011 and I had spoken with our sales Rep. Regarding ... read full review1 Replies - Latest reply on 01/06/2011
Honda Odyssey Transmission Failure
EATONTOWN, NEW JERSEY -- The transmission on my 2003 Honda failed at 40,000 miles. Even though I was out of warranty Honda America agreed to replace the transmission with a new one because I had been complaining for months before ... read full review2 Replies - Latest reply on 12/13/2010
Honda ignores repeat customer
TORRANCE, CALIFORNIA -- Perhaps the following representatives don’t share the marketing department’s efforts by ignoring a legitimate claim from a repeat customer who has bought a new EX model vehicle every 3 years during ... read full review5 Replies - Latest reply on 09/05/2010
Here we go again, 3 months ago the rear driver side window was down and would not go up. Took it to Honda and had a $300 to pay. Now it's the front driver side window, I don't have another $300. What next, the two windows on the passenger side for another $600. Come on Honda a recall is in order for this cheap part. I have never in all my car ownership years had a window just fall down, yet alone 2 in 3 months. Really makes me fear the future. I have less than 20,000 miles on my 05 Pilot, and I am the original owner. I don't mess with the windows, they are usually always up! I was told by my service representative that this is a common issue, if that the case why do we have to pay for a poorly designed part? RECALL PLEASE, I can't come up with 1200 extra dollars every 3-5 years.2 Replies - Latest reply on 08/08/2010Add reply
I own a 2004 Honda CR-V. I had routine service done on the AC by Honda of Tyson's Corner, VA a few weeks ago. They added freon and told me specifically that the compressor was "working perfectly." Right after the service the car started making a noise like something was rattling around under the car. I took the car back to the dealer and they claimed nothing was wrong and they couldn't hear the noise when they drove. Two weeks later the AC compressor blew up and shot metal shards through the engine.
2 Replies - Latest reply on 07/27/2010Add reply
After doing some research, I found that compressor failure with metal shooting through the engine is a known defect on 2004 CR-Vs. I called Honda USA and they refuse to help me with the repairs, even though they know this is a known problem. The dealer tells me it will cost $3,000 to fix.
I bought my first Honda Civic coupe in 2007. I have regretted this buy ever since the day I drove off the lot. Right from the time I drove off with my Honda there was a problem. If I would have known, I would have brought it back in the first month and never looked back. There was a shake in the tire from the start and I went to the dealership and they tried to accommodate me by changing the tires. It still had a shake but I endured it. The alignment is very fragile, so they say, I lost a pair of new winter tires which were all worn in the inside due to alignment problem. They never admitted fault. Then it was my passenger seat, it was defective, they responded by making me pay for the labor and they would pay the part. Then my sun visor broke, the mechanism inside is no good, tow years later it broke again and they refused to replace it now because it is past warranty. I have to say that my first Honda experience has been the worst experience ever, I was better off with my Pontiac - at least the sun visor never broke. I will never buy a Honda again. I believe that they were made better when they were being made abroad and imported to Canada. Never again. Add reply
Honda doesn't care about consumers
TORRANCE, CA -- Was a loyal Honda customer until recently.
My Accord has 16000 miles on it. Brought it into Moon Honda for routine state and emissions inspection.
My surprise to find out needs nearly $500 of rear ... read full review
There was a time I was considering Honda products, but my spouse and I are in agreement that the annoying (which is using a very mild term) opera commercial is so awful we'd rather walk. What an incredible turn off. Missed the mark big time, Honda. SMT should take a long second look at your ad campagin and decision makers. 5 Replies - Latest reply on 08/22/2013Add reply
The torque converter in my 2007 Honda Odyssey has been replaced multiple times since I purchased it new. It now has 51,000 miles on it. A couple of months ago the transmission itself was replaced. I noticed the transmission whining and hesitating again in a short time. Today, once again, the dealer "updated" the transmission/torque converter from another recall. I am very dissatisfied with the service and my Honda van. 2 Replies - Latest reply on 06/30/2010Add reply
Worst aTV ever!i purchased one July 1, last year. haven't got to ride it maybe 40-45 hours. put 3 cranks and sets of bearings in it. bought a cdi, stator, coil. the crank is ready to go out again. cost ... read full review4 Replies - Latest reply on 06/11/2010
Rear brakes have been an issue starting in first month of ownership.
The car was back a number of times to dealership for squealing brakes where the dealer said they know there is a problem but won't warranty since they're a wear item and could replace at $319.
Now after 24,000 miles the brakes are shot. I replaced the pads ($41) with an aftermarket set from Autozone. Now after 2-3 months I get a letter for a Class Action Settlement on the rear brakes. Honda will reimburse $125-$150 for rear brake repairs IF you buy their brakes. WTF !!! I'm going to pay them to fix their screw-up so they can give me half my money back ? Hell NO !!!
People were all over GM with their issues but I guess Honda is exempt from public scrutiny.
THESE HEAD RESTS ARE THE MOST RIDICULOUS AND AWFUL ATTACHMENT IVE EVER SEEN ON ANY VEHICLE!!!!! The head rests tilt extremely far forward and are very thick and uncomfortable. The extreme forward tilt in the head rests puts pressure on my neck and head which results in neck stiffness and in some cases, significant pain. Honda should have made flatter head rests or better yet made the current head rest adjustable. OMG!! Adjustable head rests, now theres a novel idea. I loved my Accords styling, performance, and fuel efficiency, but after 9 months of being uncomfortable I've given up.
4 Replies - Latest reply on 03/31/2010Add reply
First thing in the morning I'm headed to the Nissan dealership to check out Nissan Altimas. Buyer beware before purchasing newer model Honda Accords.
Honda roadside assistance does not have enough towing contracts in NY .
2 Replies - Latest reply on 03/02/2010Add reply
Believe or not, I find GEICO roadside assistance is better than Honda care .
My experience was y' day with lot of potholes in NY, I busted both my tires, I got live person but it takes 2 hours to get tow truck to get me, and THEY ONLY TOW TO HONDA DEALER ... so dealer would charge extra money for towing to their place and at night they can not tow to the dealer as per NY STATE LAWS, SO I ended up paying storage charges at Tow company. this is my personal experience y'day . I recommend do not buy Honda Roadside assistance .
I am a structural specialist for people. After purchasing my 2010 Honda Civic, I discovered that the headrest was forcing my head too far forward, causing neck pain. I turned the headrest around and that solved the problem but now I could get wiplash if I were to be hit from behind. I have complained to American Honda but they won't do anything about it. I suggested that they supply me with a headrest that sits 3/4" further back. That would solve the problem and also prevent wiplash just as well as the placement of the present headrest.
3 Replies - Latest reply on 02/23/2010Add reply
I have noticed that there are many similar complaints on the internet going back several years.