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Hoover Company Steam Cleaners


3 Reviews & Complaints

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No Help After You Buy The Product
Posted by Mypatsy on 12/12/2008
GEORGIA -- I bought a 279.00 Steam cleaner from Wal-mart it was a Hoover I always buy them I thought the more expensive one would be better since a year ago I've not been able to us it because firs the machine would not hold the fluid I contacted the co and then they sent me new holding tank. But this tank only worked for a few times. Then it started to leak also.

I am only here in GA for six months so not much time to use the scrubber. Well at firs they said it was a new machine with a few bugs and were really good at sending the part but as I am a senior I don't know how to get hold of the company again and the store says sorry I wish that they could get in touch with me as to how this machine is just a piece of junk. The cheaper machine they have is what I've used for years and love it but when you pay 125 dollars more you expect more not less I've had nothing but trouble with the new machine if some one can help me please let me know how to get in touch with Hoover to settle this problem.

I don't have money to burn or throw away on appliances that do not do as they say they will.

     
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Don't Buy Hoover Or Warranty
Posted by Troy 3 on 10/23/2008
Purchase 3 year coverage and had to have repaired several times. And then it quit working and was informed my 3 year warranty had already paid all it would pay on machine and less than 2 years. Ask what to do about repair and was told to pay to have it repaired. NO WAY
     
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Posted by Anonymous on 2008-10-23:
Ive had a couple of Hoover wind tunnels,the first one broke within a year.The second bought Summer of 2006 is still going strong.

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Baught A Steam Cleaner From Sears Also And Have Had Issues Too
Posted by Bloominmama on 04/23/2008
PITTSBURGH, PENNSYLVANIA -- I too have had issues with the clean water reserve tank. First the handle pulled out of the tank and water was leaking from there now I'm have water leak from the bottom where the take fits into the steam cleaner. First Sears told me it was recalled then they said it wasn't then they said it was and to take it to the repair center so they could replace it.

Today I called and now they want to charge me $108.00 $50,00 for the tank and $50 to put it on!!!! I'm so furious I could scream!!!!!!
     
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Posted by Anonymous on 2008-04-23:
Can you or someone else put the tank on?
Posted by SilverWngs71 on 2008-04-23:
Have you called Hoover? They used to be owned by Maytag but were sold in 2006 to the Electolux Company. If you go to Hoover.com you can call them at # listed on website.
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