UNION, MISSOURI -- I purchase this piece of crap back in August of 2006 it was trouble from the first time I plugged it in. First the little plastic clip that holds the hose out of the way broke off (poor design). I contacted them and they sent me another one, same thing so I just left it off. Next the attachments keep falling (worse design) I quit counting the number of times this happened.
And last but not least the discharge slot for the supposed self-cleaning hepa-filter keeps getting clogged along the splines of the hepa-filter (design from hell). I have to take it outside and manually remove the dirt and debris from in between the splines with a shop vac. I contacted their customer service and was given lip service that amount to a polite tough **! This is the third Hoover I have owned and it will be the last!!!