ST PAUL, MINNESOTA -- I have owned this vacuum for 4 months. I use a strong rubber band to hold the main handle on because it consistently slides off. I took the small rotary attachment off because it falls off. Duct tape works well to keep both ends of the vacuum hose attached while in use - otherwise I generally discover that one end or the other has fallen off and I need to do the job all over again.
2 Replies - Latest reply on 06/16/2008Add reply
I like the retractable cord which has not fallen off.... yet.
PITTSBURGH, PENNSYLVANIA -- I too have had issues with the clean water reserve tank. First the handle pulled out of the tank and water was leaking from there now I'm have water leak from the bottom where the take fits into the steam cleaner. First Sears told me it was recalled then they said it wasn't then they said it was and to take it to the repair center so they could replace it.
2 Replies - Latest reply on 04/23/2008Add reply
Today I called and now they want to charge me $108.00 $50,00 for the tank and $50 to put it on!!!! I'm so furious I could scream!!!!!!