PLEASE DO NOT USE THIS COMPANY.
3 Replies - Latest reply on 05/05/2008Add reply
WWW.HOTELS.COM they are tricking you, when you are booking and after there is no customer service and no help. I have booked for the end of Jan this year a hotel room for 3 people and when we got to the hotel the booking was only for 2 people and we had to pay extra for the 3rd person!! Still at the end of April they cannot solve the problem to refund the money, now they do not even respond to any emails I send.
Do not use this company, if you would like to have a peaceful holiday.