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Top Customer Complaints & Reviews:
Absolutely Ridiculous!! Number to call (417) 890 - 2078 Ask for Linda
I just booked a hotel reservation online today.
False information to mislead consumer
I make a hotel reservation through Hotels-rates.com website a month ago.
Poor Value - Hotel Room
-- Informative Posted by Bstewart on 04/08/2013
Absolutely Ridiculous!! Number to call (417) 890 - 2078 Ask for Linda - Overpriced and Terrible Customer Service
I just booked a hotel reservation online today. I realized there was a $24.99 fee for booking but thought that was how they ...
-- Complaint Posted by Kate0654 on 04/10/2011
Took Money When Hotel Reservation Booked & It Wasn't Even There!
I am reporting Hotelrates.com to the Better Business Bureau. My credit card was charged for this NOVEMBER stay in JUNE of this ...
-- Complaint Posted by RuthieP on 09/19/2009
Not Able to reach by phone - Refund
-- Informative Posted by Wayne M on 08/13/2009
Horrible Customer Service - Online hotel reservation services
SPRINGFIELD, MISSOURI -- I booked a room through this company. When I got to the hotel (Comfort Inn), they had over-booked and wanted to move me to another ...
-- Complaint Posted by Racquetman on 07/08/2009
Hotels-Rates is not a deal! - Hotel Reservation
I booked a room with Hotels-Rates, without doing my homework. I know, shame on me. They claim to have the best rates, but charge ...
-- Complaint Posted by Marty480 on 04/06/2008
Receipts - Watch out!
-- Complaint Posted by Osmosis on 11/15/2007
False information to mislead consumer - Booking service
LA, CALIFORNIA -- I make a hotel reservation through Hotels-rates.com website a month ago. The hotel description of the hotel I pick on the webpage ...
-- Complaint Posted by Traveler38 on 10/29/2007
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